Karl Tatler Estate Agents Prenton reviews

★★★★★ 5/5

Google

Tatler Estate Agents have been very good in successfully selling my Property. I would like to thank Becky for the way she gave us advice and guidance. She is easy to chat with and a great property advisor.

Ian · 8 May 2026

★★★★★ 5/5

Google

As to the visit by Chris Hardy on 27/08/26 re property valuation, he gave 100% Customer Satisfaction, he is a credit to the company, and deserves recognition from management, as staff like him give a company an excellent name for first contact, equal praise as to the lady who answered my first phone call as to an appointment; yes, K/T is my first choice to date of estate agents.

Anthony · 1 September 2026

★★★★★ 5/5

Google

Huge thank you to Jack and the rest of the team at Prenton Karl Tatler for all their work promoting and managing the sale of my Aunt’s flat. Latterly I have been talking to Lucy and was able to thank her in person, but I wanted to express my thanks to the whole team.

Kaye · 23 December 2025

★★★★★ 5/5

Google

From my very first phone call with the wonderful Scarlett, I felt confident that the sale of my house was in safe hands. The entire Karl Tatler team were professional, knowledgeable, and friendly throughout. They kept me informed every step of the way and were always available to answer any questions. I would not hesitate to recommend Karl Tatler and would happily use them again. Thank you all for making the process so straightforward and stress-free.

Claire · 1 July 2026

★★★★★ 5/5

Google

First class professional service from start to finish. A great team at Prenton with exceptional customer service and knowledge of selling houses. From Octavia's first visit to value the house which was an emotional day through to Curtis' appointment planning and regular updates. I never had to chase for an update and I feel that's really important. Don't be tempted to go to cheaper agents as you just won't get the service. You won't be disappointed Thank you again for all your hard work in selling my house.

Lisa · 1 May 2026

★★★★★ 5/5

Google

Scarlett has been lovely to work with and very helpful, would recommend and use in the future.

Lindsey · 8 July 2026

★★★★★ 4/5

Google

Our sales manager was very efficient and helpful and always there when needed.yes Jack was very efficient and helpful, but also was Hannah, Jack was a little lucky to come on board at the time of our purchasers, but he also was very helpful in securing the bungalow we are purchasing from your Greasby office.

John · 17 May 2024

★★★★★ 5/5

Google

People are often quick to leave a negative review however a bit slower when they have a good experiance. I have dealt with quite a few agents throughout the last 2/3 years in the search for a property and can safely say that Karl Tatler were the most professional and the easiest to deal with. I dealt mostly with Scarlett and she was so patient and always willing to help. I appreciate she was probably busy a lot in office but nothing was ever too much to ask. I spoke to others a few times too and in general everyone was brilliant.

Jakia · 1 March 2026

★★★★★ 5/5

Google

Curtis was extremely professional in helping the sale of our property go through so smoothly.

Andy · 21 June 2026

★★★★★ 5/5

Google

Abbey showed us around a property for a viewing. She was hands down the best estate agent we have ever had. She was incredibly knowledgeable about propeerties and the local area, and fair minded. Despite not knowing the property she gave us some great thoughts which guided our thinking and helped reassure us about our questions. What a fab agent!

A · 1 July 2026

★★★★★ 5/5

Google

I am a Landlord and use Karl Tatler to manage my property, as i am based overseas I am heavily dependent on communication and updated from the managing agent - Lauren Carleton has been fantastic with providing me with regular updates, …

Luke · 8 October 2024

★★★★★ 5/5

Google

Scarlett at the Prenton Office was so helpful throughout my process of buying my property. Lovely touch of a new home card, key box and keyring :)

Natalie · 23 February 2026

★★★★★ 5/5

Google

We have been dealing with Amy in the Prenton branch. She is polite, organised and focused on great customer service. So far we have been really impressed with Amy and thank her for her great service and always taking the time to answer our questions and return calls promptly. Thank you Amy you are a credit to Karl Tatler

Anthony · 17 May 2023

★★★★★ 5/5

Google

Natasha as our sales Progressor was wonderful. Constantly moving things forward if they stalled. Calm kind and reassuring is how I would describe my dealings with her. Even ringing after completion to see how I felt. These things matter!

Noreen · 3 August 2025

★★★★★ 5/5

Google

Excellent service from Scarlett and the rest of the team. We were kept well informed throughout the whole process and everything progressed smoothly

Louise · 13 May 2026

★★★★★ 4/5

Google

I have had my house up for sale for 5 weeks and already accepted an offer. The team within the Prenton office are friendly, professional and always happy to answer any questions. I have previously used other estate agents for residential sales/ letting agreements would definitely return to Karl Tatler in the future. I have only given 4 stars as I can only comment on the last 5 weeks. Will update and amend once the sale is complete. So far very impressed.

Dani · 1 October 2025

★★★★★ 2/5

Google

High hopes, due to reputation of the company. Unfortunately, the interactions with the staff from the Prenton branch were not great from the beginning. From initial queries regarding the property not being answered (as soon as offer was accepted) by the Sales & letting negotiator, I then passed this feedback to the lady who did the second viewing who advised they would get the branch manager to contact me, which never happened. Due to concerns about the purchase, and following a badly written/bit insensitive email by the Sales Progressor , when a final viewing was arranged the lady who came to let us in, had no idea of the status of the property or who I was, considering I had already had my offer accepted, which I found unprofessional. To conclude, when I went to pick up my keys for my new home, I was handed them (by who I believe was the Prenton branch manager), not in that lovely Karl Tatler box that is advertised, but with the previous homeowners old club cards still attached to them...Disappointing lack of attention to detail and client care, unfortunately.

Julia · 1 October 2025

★★★★★ 5/5

Google

Scarlett has been amazing and got our sale through smoothly. Scarlett was extremely helpful and answered and questions/queries we had! Would definitely recommend!

Rachel · 23 December 2025

★★★★★ 5/5

Google

Octavia as our estate agent, and she was amazing. She was always available to answer any of our questions and went above and beyond to make the entire process seamless. Octavia’s attention to detail was impressive, she thoroughly guided us through every step and even took the extra initiative to arrange quotes from surveyors on our behalf. Her dedication and professionalism made a world of difference, and we felt genuinely supported throughout. Highly recommended, a true asset to Karl Tatler.

Tana · 1 October 2025

★★★★★ 1/5

Google

Have’nt got a clue, rude staff especially in there Prenton branch, STAY CLEAR cannot even get to speak to a director to put a complaint in, your emails are directed to a clueless snoby lady, who doesnt have a clue!!!!’

Ian · 23 November 2025

★★★★★ 5/5

Google

I recently bought my first house and was supposed to post this review sooner but forgot to get around to it, But just wanted to say got amazing service from Karl Tatler especially Amy the estate agent I was working with, She is super …

Mohammed · 8 October 2023

★★★★★ 5/5

Google

Rachel Evans has been an absolute superstar through what has been a very challenging sale process. We cannot express how much we have appreciated her support, professionalism and guidance. Thank you so much Rachel

Kathryn · 12 August 2025

★★★★★ 5/5

Google

Just want to say thank you to Melvyn for helping us out, he really helped in regards to keeping us updated with everything which helped with us getting an offer accepted on a property so a big thank you to Melvyn

Fortune · 17 May 2025

★★★★★ 5/5

Google

Both Jo And Jack were very attentive during the process of selling my late mother's property. They met twice at the property to consider different strategies for obtaining a sale in which has proved to be a tricky 12 months for house …

Jane · 8 October 2023