Every review we hold for the Portsmouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom a landlords perspective great service from start to finish. Happy with communication and outcome. I was hesitant at first renting a Southsea property with a North End agent however it was only on the market a week before obtaining full rent.
Lucan · 11 September 2019
Agent replied
It is brilliant to read another 5* positive review for our local team. Thank you for taking the time to leave us your comments. Best wishes, Scott
★★★★★ 5/5
GoogleI did purchase property from the agency, Shaun and Anita done a great work by helping me with all my questions and even more then just answering They done some action on my behalf too, Thank you!
I still have some questions regarding post management of the property after sale and They still acting on my behalf thank you once again!!!PositiveProfessionalism
Oleg · 22 June 2022
★★★★★ 5/5
GoogleMaggie Johnston, of Mann estate agents has been simply superb and I would recommend her and Mann to anyone.
Peter · 31 May 2023
Agent replied · 30 July 2023
Thank you for your glowing recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat experience with Shaun purchasing a house, used the in-house solicitors again great experience with Ebony who helped move things along, wouldn’t hesitate to deal with them again, 5 star service.PositiveResponsiveness, Quality, Professionalism, Value
Spencer · 22 June 2021
Agent replied · 21 June 2024
Many thanks for the amazing 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleVery pleased with the service given. Lee responded to my query quickly and provided a valuation very promptly. Excellent and friendly service. Couldn't have been better.
Kevin · 30 July 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GoogleNever dealt with this agency before but the positive and fulfilling experience and service delivered by Charlotte exemplifies the core ethics of quality Customer Service and going the extra mile in pursuit of a rewarding customer experience. Thank you .
T · 10 December 2018
Agent replied
Thank you Taegon for such a kind review of Charlotte and our local team. Providing a 5* service is very important to us and as such we would love to invite you to contact us via review@countrywide.co.uk. to discuss how we could have achieved that elusive 5th star.
Kind regards, Scott.
★★★★★ 5/5
GoogleChloe Hope the property manager has always acted in a professional manner and looked after the tenant and my interests very well.PositiveResponsiveness, Quality, Professionalism, Value
David · 22 June 2022
Agent replied · 21 June 2024
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBoth Jamie’s, Sean and Anita dealt with the (not easy) sale of my property with professionalism throughout. I received regular updates and they answered any queries I had in a timely manner. Can not recommend them enough!
Sophie · 19 November 2019
Agent replied
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Thanks for the recommendation. Best wishes, Lucy.
★★★★★ 5/5
GoogleThis was my 1st experience of renting, and credit is due to both Jack Mckinley and Chloe from the Northend Brqnch. They listened to our requirements and spoke on our behalf to the Landlord regarding some personal details and I am happy and excited that we now have a potential moving in date scheduled for 29 November 2014. They were both helpful, happy and very professional on all counts. Yes I would recommend
Tina · 11 December 2014
★★★★★ 5/5
GoogleReally pleased with the service when letting my property - everything organised by Jay and Katie meant it was stress free for me.
Jill · 30 July 2022
Agent replied · 30 July 2023
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA very good team to deal with, they make your house buying, from start to finish so essay. I recommend them for you anytime and any day.PositiveResponsiveness, Quality, Professionalism, Value
DANIEL · 22 June 2021
Agent replied · 21 June 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had two properties I was struggling to let and came to the team at Mann North End for help and they let both of my properties within the week, one didn't even go online!
Martin · 15 December 2019
Agent replied
Thank you for your wonderful comments and 5* review! I will of course make sure your kind words are forwarded to our local team. King regards Donna.
★★★★★ 1/5
GoogleGirl from the letting side letting us in not very pleasant as first impression is she wasnt very polite or welcoming.. But with training hopefully be happy and improved interpersonal skillsNegativeProfessionalism
Mr · 12 December 2020
Agent replied
Please contact us via review@countrywide.co.uk so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
★★★★★ 4/5
GoogleWhen renting with Countrywide they made it an easy process. Our contact "Jack" was always courteous and friendly. Many thanks, would recommend.
Louis · 11 December 2014
★★★★★ 5/5
GoogleTransparent and accommodating
Emma · 26 December 2023
Agent replied · 25 March 2024
Thank you for your great 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 1/5
GoogleDisgusting service from Jay haddigan, would rather take your money rather than do his job and make sure houses are fit for people to move into.NegativeQuality, Professionalism
Ian · 22 June 2021
Agent replied · 21 June 2024
Good afternoon, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA great sales team who kept me updated all the way a special thanks to AnitaPositiveResponsiveness, Quality, Professionalism, Value
Nigel · 22 June 2022
Agent replied · 21 June 2024
Thanks for your brilliant 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleAlthough the references took longer than expected, it all came together in the end, thanks Jack for sorting it.
G · 11 December 2014
★★★★★ 5/5
GoogleA very professional company, from the first moment they came to our property they explained every stage of selling our property to buying our new property I would recommend
Darren · 8 February 2020
Agent replied
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
★★★★★ 5/5
GoogleGreat service with buying and selling and always helpful with the many questions throughout the process.
Mark · 30 July 2022
Agent replied · 30 July 2023
Thanks for the great 5* review Mark - all the best, Graham - Customer Relations
★★★★★ 5/5
GoogleDaren Crown has successfully sold our house for us, picking up the baton, as our first buyer dropped out without informing anyone.
As house prices had dropped since our first sale he worked hard to get us a good deal. Very happy customer
Susan · 31 January 2023
★★★★★ 5/5
GoogleGreat business to work with, helped us secure our first home within 4 months
Emily · 3 September 2022
Agent replied · 30 July 2023
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust sold a property through Mann and used their conveyancing service for the first time. As they are closely linked this worked really well. I would recommend.
Andy · 24 February 2020
Agent replied
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
★★★★★ 5/5
GoogleBrilliant service from Jamie, house was on the market for less than a week
George · 30 July 2022
Agent replied · 30 July 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
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