Every review we hold for the Portsmouth office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleTerrible letting agents took months to get a problem sorted that was never resolved, staff are useless and always bias to the landlords and constantly trying to rob tenants monies. Would never use these ever again not even a last resort!
Charlie · 19 June 2018
Agent replied · 17 June 2024
Hi Charlie, we truly appreciate your honest feedback. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please contact us at customerservice@leaders.co.uk so we can work towards a solution. Many thanks, Leaders
★★★★★ 5/5
GoogleI had a very good experience with Rob and the rest of the team at Leaders throughout the letting process. Keep up the good work, cheers!!
Joseph · 18 June 2022
Agent replied · 17 June 2024
Dear Joseph,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRobert, Morgan and other Leaders Agents(Portsmouth) are just wonderful in their dealings with customers. My experience in House rent searching with you guys deserve five stars.
MBET · 18 June 2022
Agent replied · 17 June 2024
Good morning,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLeaders were great from valuation to working to achieve our asking price. They kept us informed, chased updates on our behalf and gave good advice. Would definitely use them again.PositiveResponsiveness, Quality, Professionalism
Terri · 18 June 2021
Agent replied · 17 June 2024
Hi Terri Mould!
Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us.
Best wishes
Customer Relations Team
★★★★★ 5/5
GoogleThey are very accommodating and helpful.
Ashley · 19 January 2024
Agent replied · 17 June 2024
Dear Ashley Kim Tabigne
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe had Christian show us around three properties before finding the one we liked. He was very friendly, honest professional and approachable. I hate moving home but it was made very easy through leaders and I'd happily recommend them.
Chris · 19 June 2018
Agent replied · 17 June 2024
Hi Chris, we are very happy we could provide you with a positive experience!
★★★★★ 5/5
GoogleThanks Rob, you have been of great help in getting me a nice apartment
Esslynder · 18 June 2021
★★★★★ 5/5
GoogleJoe he is very good person to support everything.
Mohsin · 11 April 2025
★★★★★ 5/5
GoogleI just want to say that Leigh from leaders is amazing and extremely helpful she help me when I need it mostPositiveQuality, Professionalism
Chris · 18 June 2022
Agent replied · 17 June 2024
Dear Chris Baker,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleI had a very good experience with Rob and the rest of the team at Leaders throughout the letting process. Keep up the good work, cheers!!
Joseph · 12 January 2022
Agent replied · 11 January 2025
Dear Joseph,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI've been dealing with Rob who has been helping me arrange my tenancy, he and everyone at Leaders have been friendly and very professional all around.PositiveResponsiveness, Quality, Professionalism, Value
Emily · 18 June 2021
Agent replied · 17 June 2024
Hello Emily Wall
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
★★★★★ 5/5
GoogleGood service, nice support, all most things sortable online. I do recommend.
Accessible · 18 June 2023
Agent replied · 17 June 2024
Dear Accessible Computer
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleOur agent was Emma for 2 year long. She was amazing, always helpfull and she explained all of our questions wich helped us to move easyer.PositiveResponsiveness, Quality, Professionalism
Mónika · 18 June 2021
Agent replied · 17 June 2024
Hello Mónika Prummer
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
★★★★★ 5/5
GoogleI highly recommend Leaders estate agents . They are very professional , process of getting a new flat was quick and mach to my preferences . From the beginning staff was very friendly and helpful , no issues with communication at all . I would like to thank you for supporting me over this stressful time , a specially many thanks to Mr Alister.
Piotr · 18 June 2020
★★★★★ 5/5
GoogleEasy and smooth Process .. Thanks Leaders to provide good service
Manikant · 18 June 2023
Agent replied · 17 June 2024
Dear Manikant
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAmazing colaboration with Rob! Made everything easy for me to get my new home. I received the best service and very much recommend them!PositiveResponsiveness, Quality, Professionalism, Value
Oana · 18 June 2021
Agent replied · 17 June 2024
Hello Oana Georgiana Ciutacu
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
★★★★★ 4/5
GoogleStaff extremely helpful especially
Rob Comerford always there when
neededPositiveProfessionalism
Patrick · 18 June 2021
★★★★★ 5/5
GoogleSmooth service, we’ve been assisted by Rob through the whole renting process, everything was seemed super easy. Many thanks!
Anamaria · 18 June 2022
Agent replied · 17 June 2024
Dear Anamaria,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 2/5
GooglePretty useless when it comes to resolving issues, they tend to pass the problem to one another and refer you from one person to another.
Anastasia · 18 June 2021
Agent replied · 17 June 2024
Dear Anastasia Toleva,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 1/5
GooglePoor service, left house in a very bad condition and wasn't able to move in 4 days after, and they already took the deposit and month in advance rent!
Very disappointing, wouldn't advice anyone
Fahrettin · 19 June 2017
Agent replied · 17 June 2024
Hi Fahrettin, thank you for taking the time to leave review. We are sorry to hear you have been disappointed with us and take all negative feedback seriously. If you'd like to discuss this further then please email us at customerservice@leaders.co.uk
★★★★★ 5/5
GoogleGreat and supportive Agents! Specially sir. Jack Hind.
Dan · 18 June 2023
Agent replied · 17 June 2024
Good afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRob at Leaders made our experience with renting for the first time quick and easy!
Couldn’t recommend enough.
Harry · 18 June 2022
Agent replied · 17 June 2024
Dear Harry Hudson,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleGreat experience looking to rent with leaders. Rob has helped every step of the way. Can definitely recommend
Ahmed · 18 June 2022
Agent replied · 17 June 2024
Dear Ahmed Ibrahim Khalid,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleLeaders and there team are very helpful and provide and excellent service. To find a house for me and my family to live in.
Jonathan · 18 June 2021
Agent replied · 17 June 2024
Dear Jonathan Jones,
Thanks for taking the time to leave us a review , we appreciate your feedback
All the best, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
