Every review we hold for the Portsmouth office, from every platform, shown as written. First names only.
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5/5
GoogleGreat service by Leaders Letting and Robert helped so much to move into the property.PositiveResponsiveness, Quality, Professionalism
Dasari Β· 18 June 2022
Agent replied Β· 17 June 2024
Dear Dasari,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleLouise in the North End office is absolutely fantastic, sheβs helped me out on so many occasions and is always calm and friendly!PositiveQuality
Jessica Β· 18 June 2021
Agent replied Β· 17 June 2024
Hello Jessica Taylor
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
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5/5
GoogleLeaders leads. Top notch service .
ADIKE Β· 18 June 2023
Agent replied Β· 17 June 2024
Dear Adike
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleRob at leaders has been such a help couldnt ask for anything more! Very happy about with how I have been treated!!
Donna Β· 18 June 2021
Agent replied Β· 17 June 2024
Hi Donna Kray,
Thank you for the great review of our Leaders Estate Agents Portsmouth team. Itβs fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
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5/5
GoogleRob and his colleagues were very helpful and efficient in dealing with the letting process. I would recommend and use them again.
A Β· 18 June 2021
Agent replied Β· 17 June 2024
Dear A Elvin,
Thank you for the great review of our Leaders Estate Agents Portsmouth team. Itβs fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
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4/5
GoogleVery efficient and quick response
Saumitra Β· 18 June 2023
Agent replied Β· 17 June 2024
Dear Saumitra
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
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1/5
GoogleLeaders are cheaters... They look our money, we don't get any properties, don't believe them
Anto Β· 18 June 2022
Agent replied Β· 17 June 2024
Dear Anto
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
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5/5
GoogleJack at Leaders has been fantastic- really smooth and effortless move. Highly recommend π β¦
James Β· 18 June 2022
Agent replied Β· 17 June 2024
Dear James,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleJust completed my tenancy processs, it was quick and easy with my guardian angle Annie. Thank you my dear ππ β¦
Gifty Β· 18 June 2021
Agent replied Β· 17 June 2024
Hi Gifty Klinogo,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Portsmouth. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
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5/5
GoogleI need a decent 1 bedroom apartment about 20 25 minutes to Queen Alexandra Hospital.
Price range 500 to 600 pounds
Gillian Β· 18 June 2021
Agent replied Β· 17 June 2024
Dear Ms Harris
Thank you for your review, although we don't understand the low rating.
If you would like to call the Portsmouth Branch on 02392 666111, I am sure they will be happy to assist in finding a property for you.
Alternatively, you can email customerrlations@lrg.co.uk with all your contact details and we will pass this onto the Branch for you.
Kind regards - Customer Relations Team
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5/5
GoogleThey were very good, great contact and Chloe who showed me around the property was very knowledgeable with a friendly,happy manner
Dave Β· 18 June 2021
Agent replied Β· 17 June 2024
Hi Dave Wenden!
Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us.
Best wishes
Customer Relations Team
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5/5
GoogleAnnie answers all questions. She doesn't treat any question as stupid. She's really compassionate and professional. I'll recommend Leaders to everyone.PositiveProfessionalism
Evelyn Β· 18 June 2021
Agent replied Β· 17 June 2024
Hi Evelyn Awuah-yeboah,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Portsmouth. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
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1/5
GoogleHorrible Agency..wd rather sleep rough in the streets than deal with this terrible greedy agents.Keep off as much as you can...had terrible experience with them...
Sam Β· 18 June 2020
Agent replied Β· 17 June 2024
Hello Dan, We are really sorry to hear of the negative experience that you have had with Leaders Portsmouth branch. We consistently strive for exceptional service, so it is disappointing to hear you did not receive this from us on this occasion. We are concerned by your comments and would like to hear more details surrounding this. If you are willing, please contact 01344 753104, or email customerrelations@lrg.co.uk Kind regards Customer Relations Team
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5/5
GoogleAll staff polite and most helpful. Attended to my request with professionalism and speed.
Chris Β· 18 June 2022
Agent replied Β· 17 June 2024
Dear Chris
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
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5/5
GoogleI spoke to alistar on the phone who was very friendly and efficient in helping us get a rental property
CoralRae Β· 18 June 2021
Agent replied Β· 17 June 2024
Hello Coralrae
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Care Team
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5/5
GoogleExcellent and friendly service. I was down with COVID but managed to complete most of the work online
Vipula Β· 18 June 2021
Agent replied Β· 17 June 2024
Hi Vipula Bataduwaarachchi,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Portsmouth branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
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5/5
GoogleI found the agents at leaders to be very helpful, and friendly, and would use the service again.PositiveResponsiveness
David Β· 18 June 2021
Agent replied Β· 17 June 2024
Hello David Errington
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Care Team
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4/5
GoogleSold my house through Leaders in Feb 2021; was pleased with their services and responsiveness. Would recommend.PositiveResponsiveness, Professionalism
Rebecca Β· 18 June 2021
Agent replied Β· 17 June 2024
Hello Rebecca Darby
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Care Team
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5/5
GoogleNatasha helped us throughout our buying process. She was very proactive when we needed things doing, always helped & updated us when needed, sometimes things were a little slow, but you've got to remember they're juggling a lot of sales/rents at the same time so have to be patient. Overall good service. Thank you
Poppy Β· 18 June 2020
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5/5
GoogleHi Christian!Thanks a lot for your support and speed especially!! I really hope that you will be the best agent of 2017!!!Great service and politeness!!!!π β¦
Gabriela Β· 19 June 2018
Agent replied Β· 17 June 2024
Hi Patrick, we are glad to hear we managed to go above and beyond your expectations! Many thanks for the great review.
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5/5
GoogleFantastic service, Louise at the north end branch has been very helpful and replies quickly to any issues we have had!! Would highly recommend!!
Natasha Β· 19 June 2019
Agent replied Β· 17 June 2024
Hi Natasha, thank you for taking the time to let us know about the service you received from Louise and the team at Portsmouth. We are so happy to read how helpful Louise has been throughout your experience. Kind Regards, Leaders
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5/5
GoogleFrom start to finish the team @ Leaders did a first class job. at all times during the sale I was kept informed of progress, and they achieved the price required. I have previously worked with Leaders on the rental side also, and would have no hesitation in recommending them to others. Thank you Leaders
Brendan Β· 19 June 2019
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5/5
GoogleThe best service fast, satisfied and very very friendly. (Annie & Rob) include all staff members.
Noor Β· 18 June 2021
Agent replied Β· 17 June 2024
Hello Noor Hassan
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
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5/5
GoogleGood quality service from Ali and looking forward to moving to my new place.
Rich Β· 18 June 2021
Agent replied Β· 17 June 2024
Hi Rich Millyard,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Portsmouth. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.