Every review we hold for the Portsmouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe sold our house through Cubitt & West recently. We were really well supported through the process by Julie (Bramble), the Senior Sales Processor. Julie was empathetic and encouraging when things weren't going well, helping to put a perspective on things. Julie was always willing to get answers when we expressed concern. Mo Hussain and Zoey McGovern worked hard to find suitable buyers because of the difficulties posed by the current economic climate. Thanks to all of them for a successful sale.
John · 31 December 2023
Agent replied · 26 October 2024
Hi John,
Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how well they've supported you throughout the sale of your house by providing encouragement when things weren't going well and providing answers to your concerns.
Best wishes,
Cubitt & West.
★★★★★ 5/5
TrustpilotKirsty Hunt is a credit to the company
Having been a Tennant of a Cubitt & West property for many years I can say with confidence that they are a great letting agent but this has never been more apparent then today with the very lovely Kirsty Hunt. Kirsty has helped me with a very delicate matter and gone above and beyond to solve issues and help me. She was not only friendly and professional but caring and genuine. She is an absolute asset to the company and I can’t praise her highly enough. She is great. Thank you Kirsty :)
Natasha · 21 May 2025
★★★★★ 5/5
TrustpilotFabulous Service
Becca always goes above and beyond to help sort out my queries. I am happy to recommend. After a challenging situation she took on the housing association to try and resolve the issue without me having to ask. Fabulous service.
Kirsty · 4 September 2026
Agent replied · 22 September 2026
We are so pleased to hear about the exceptional service you received. It's wonderful to know that our team at Cubitt & West Horsham went above and beyond to resolve your challenging situation. Thank you for your recommendation Kirsty!
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotGreat job guys
we are so pleased we choose cubitt and west to sell our house and purchased our new property,Richard and his team were so helpful all the way through, they returned our calls promptly and were always on hand if we had a problem. Richard went the extra mile for us both with our sale and purchase it wasn’t unusual for him to ring late in evening and also at weekends, Jordan was very friendly and polite showing us round our new home,As for Lisa poor girl I gave her some grief on the phone as ours wasn’t an easy sale and she always returned my calls and was so helpful.I will miss ringing them in the future as I hope this is my last move, if I do move I will certainly be calling them again.
Mr · 1 December 2023
Agent replied · 23 October 2024
Hi Roy,Thank you for leaving a review! It's great to hear how pleased you are with the service you've received from our agents whilst selling your home and purchasing a new one. We're delighted to hear they were always on hand and have gone the extra mile to see you through the process.Best wishes,Cubitt & West.
★★★★★ 5/5
GoogleI have been working with Zoey and the team now to find a house and as the market is difficult it is a breath of fresh air to work with a person that really understands what we are looking for. We have recently given Zoey our exact requirements, so that she only calls us when they have something that is worth viewing, rather than being bombarded with properties that we don't want to see, houses that are just not suitable or even in the right area. We are certain that they will secure us a house to buy soon and if not, then the service that Zoey has provided (with humour!) will be hard to beat. Thanks team.
R · 1 December 2023
Agent replied · 26 October 2024
Thank you for leaving a review! It's great to hear how refreshing you've found working with our agent, Zoey, to be and how she's taken the time to understand exactly what you're looking for. We hope you manage to find your ideal home soon!
Best wishes,
Cubitt & West.
★★★★★ 5/5
TrustpilotI wanted to extend my thanks to Sharon…
I wanted to extend my thanks to Sharon at Cubit and West, West Sussex, for her exceptional service. Sharon was always available and went above and beyond to ensure everything was in place for my mother-in-law's move. She consistently kept in contact and made sure that nothing was too much trouble. Her dedication and commitment were truly outstanding. Thank you, Sharon, for all your hard work and support during this transition.
Emma · 2 June 2024
Agent replied · 23 October 2024
Hi Emma,Thanks for your kind review, Sharon will be absolutely delighted to hear your feedback. We're glad we could support you with your mother-in-law's move.Wishing you all the very best,Cubitt & West Arundel
★★★★★ 5/5
TrustpilotThank You Julie Bramble, We finally!!
We agreed to purchase our new venture through Cubbitt and west, North end branch. Staff have been amazing, starting off with Michael Sinnott, he was brilliant from first call to agreeing a price. Then we got introduced to this wonder lady call Julie Bramble, senior sales Progressor. She is one amazing person to begin with. Our sales got delayed due to requiring lease extension done. However that didn’t put us off from buying, Julie always made sure we were updated in every steps and always reassured that sales would go through. She has been absolutely brilliant from day one. There was multiple times when Solicitors from both side didn’t communicate adequately and things got delayed but Julie made sure those issues were resolved. We just can’t thank her enough. Overall Its been a great experience, I highly recommend Cubbit and west Portsmouth if you are buying or selling. They have some brilliant people like Julie Bramble to make sure your sales progress to completion without hassle. 10/10
Mujibur · 21 November 2023
Agent replied · 23 October 2024
Hi Mujibur,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how reassuring and informative they've been throughout.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotQuick and stress free sale
We recently used Cubitt & West for our house sale and we are really happy with the service received. Thanks to Richard amd Jordan our house went immediately under offer and the whole process was made as stress free as possible. Richard and Jordan were always on hand to talk to us when we needed them and they were happy to keep us updated throughout. Their knowledge of all things property related was great and we appreciated their help in ensuring our sale went through. I would highly recommend them if you are thinking of selling or buying.
Marian · 11 November 2023
Agent replied · 23 October 2024
Hi Marian,Thank you for leaving a review! It's great to hear how positive your experience of selling your house with our agents has been and how they've managed to make the process as stress free as possible.Best wishes,Cubitt & West.
★★★★★ 5/5
GoogleThere are not enough star here to show our satisfaction. Cubitt & West team were awesome, especially Julie. She went way over and beyond to help us with everything. Highly recommended team.
Melinda · 15 October 2025
Agent replied · 22 October 2025
Good afternoon,
We are delighted to hear Julie went above and beyond for you.
Your satisfaction means everything to us.
Best wishes
Cubitt & West - Portsmouth
★★★★★ 5/5
TrustpilotExecellent service at the redhill…
Execellent service at the redhill branch. Safiya was so helpful in understanding what I was looking for & made it stress free in finding my property. Fantastic service & made me feel valued as a customer. Would definitely recommend safiya & the redhill team if your looking to buy or sell a property.
Wes · 20 January 2026
★★★★★ 5/5
TrustpilotGood Service
To date Cubitt and West Peacehaven have given me good service all around and have berth working as a solid team from my first contact with the agency in setting up my property to be sold.
I · 17 September 2026
Agent replied · 22 September 2026
We're so happy to hear our team at Cubitt & West Peacehaven provided excellent service from your first contact. We appreciate your kind words!
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotGreat Service
Emily Rae has been so helpful and knowledgeable. We had concerns and questions around our new tenants contract, but Emily spent time taking us through our issues, she installed a lot of confidence in C&W handling our property. She was very professional.
David · 16 April 2026
★★★★★ 5/5
TrustpilotProfessional and friendly
Abbie has been very professional and helpful right from the start. She is very clear and succinct in her communications (unlike other Estate Agents!) which means precious time is not lost...after all we are all busy these days. She is also very friendly and down to earth. The process of finding tenants and settling them in has been relatively painless!
Customer · 31 October 2024
Agent replied · 23 October 2024
Hello,Thank you so much for your lovely review! We're delighted to hear that you had a fantastic experience with our Reigate branch. Safiya and Samantha will be glad to know they made a positive impact on your journey.Best wishes, Cubitt & West
★★★★★ 5/5
TrustpilotCubitt and west east grinstead
I just wanted to say a huge thank you to Cailean and Brendan. From the initial visit they were so friendly and polite, always professional and full of advice and support. I really enjoyed working with them. When they found a buyer for my property they were always on hand for the buyer and myself to answer any queries. All the way through the sale, along with Claire and Tamsin they made the sale progress as smoothly as possible. There are always hiccups along the way but they all did their best to make sure everything was dealt with and resolved as quickly as possible. It was an absolute pleasure working with you all. Thank you all for making my dream come true. I would highly recommend them to anyone wanting to buy or sell in the local area. yvette whittaker
Customer · 14 October 2023
Agent replied · 23 October 2024
Dear YvetteThank you for leaving a review! It's great to hear how positive your experience with our agents at the East Grinstead branch have been and how friendly, supportive and full of advice you found them to be throughout your process.Best wishesBecky JenningsSenior Operations Director, Cubitt & West
★★★★★ 5/5
GoogleThe only thing I’ve found better than the accommodation is the team at Cubitt and West! They’ve resolved any issues I’ve raised within 24 hours, the support from the team, especially Becky, has been completely unwavering and they have all been extremely accommodating. Even before moving in, they managed to ensure i got a tour through a video call. I cannot recommend them enough!
Alice · 27 August 2024
Agent replied · 26 October 2024
Good Afternoon Alice,
Thank you for your kind review - we will pass this on to Becky and the team! We're honoured to hear that you would recommend our services to others.
Thanks again,
Cubitt & West
★★★★★ 5/5
TrustpilotSeemlish from start to soon to be…
Seemlish from start to soon to be finish. The team are very responsive and have provided amazing recommendations in terms of mortgage advisors and solicitors. Thank you Kevin and the team at the Pulborough branch for all your help.
B · 6 May 2026
★★★★★ 4/5
TrustpilotWe had a good experience with Cubitt and West
We had a good experience with Cubitt and West. Julie Bramble was lovely during this lengthy process. She always answered questions, got back to me at a timely manner and was very patient. No complaints when it comes to her. Thank you Julie!
Edo · 6 April 2026
★★★★★ 5/5
Trustpilot100% Recommend
I would 100% recommend to use Peacehaven branch Sussex Cubbit and West to sell your Property.I found them all to be very professional, supportive, knowledgeable, and helpful during the whole process to the degree in my opinion, they even carried out a lot of the work for the buyer of my property to help it go through as it was not being done by her estate agent so she was really going on Cubitt and West all the timeI can’t thank all the staff enough, Karen Sayde David as well as all that were involved in working on my property and especially Gary, who, for over four months was overseeing the sale of the property that wasn’t smooth running, but managed through Hardwork and knowledge, and as said earlier by supporting our buyer as well to achieve the goal of selling our property
Jacqueline · 9 October 2023
Agent replied · 23 October 2024
Hi Jacqueline,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how they've supported both yourself and your buyer throughout the process of selling your property.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotAmazing Letting Agents
I had a fantastic experience with Emily as my letting agent. Her customer service was absolutely amazing from start to finish. She was friendly, professional, helpful, and made the whole process so easy and most importantly stress-free!
Luna · 4 September 2026
Agent replied · 22 September 2026
We are so pleased to hear about your fantastic experience and that we could make your move stress-free. It's wonderful to know our support helped you find your new home so quickly. We truly appreciate your kind words and recommendation of Cubitt & West!
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotGreat experience! Highly recommended!
The staff are great, especially Edward Gilmore, Zoey McGovern and Julie Bramble at the Southsea branch. Edward was my first point of contact and Julie has been holding my hands throughout the sale. They are both very professional, Julie is always, helpful, patience and been following up every step of the administrative side of the sale. I am very pleased with their kind support and am happy to recommend them to any potential seller or buyers.
E · 21 December 2023
Agent replied · 23 October 2024
Hi E Lee,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how they've supported you throughout your sale and we're delighted you would recommend the team to others.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotCan't thank John Charlotte and Emma…
Can't thank John Charlotte and Emma enough for their help during my buying process. Although they wasn't my estate agent they was my sellers they treated me with so much kindness and patience. Always able to speak to them nothing was to much to ask even when my buyer looked like they was going to pull out last minute they was trying there hardest to get this resolved. And even on day of exchange they went above and beyond. They are a great team who genuinely care and great estate agents and recommend them to anyone looking to buy or sell a property.Thanks again Daniel & Tricia
Georgia · 17 September 2023
Agent replied · 23 October 2024
Hi Georgia, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how kind and patient you've found them to be throughout. Best wishes, Cubitt & West.
★★★★★ 5/5
TrustpilotExceptional estate agent - Julia Francis
What can we say, wow. Julia Francis is an exceptional estate agent. She has been kind, personable, and incredibly helpful throughout our sale, and has even gone above and beyond to support us with our purchase as well.
John · 4 May 2026
★★★★★ 5/5
TrustpilotI had an absolutely great experience
I had an absolutely great experience. They conducted the sale of my property very professionally, kept me very informed, kept me up to date with every relevant change, and handled any nuances that appeared with absolute class.
Gurden · 27 August 2026
Agent replied · 22 September 2026
We are absolutely delighted to hear about your excellent experience with the sale of your property with us at Cubitt & West. It's wonderful to know that our team's professionalism and communication made such a positive impact.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 3/5
Trustpilot5 stars to Julia Francis
If I was rating Julia Francis solely, I would award 5 stars. She has been a machine in pulling together a sale that she had not been involved with, that was dragging for months and in danger of falling through.
Reviewing · 7 August 2026
Agent replied · 22 September 2026
We are grateful for your wonderful feedback regarding one of our team members at Cubitt & West Sutton. It is fantastic to hear how instrumental she was in successfully navigating a complex sale. We pride ourselves on the dedication and professionalism of our staff, and your comments affirm our commitment to providing exceptional service. We appreciate you sharing your positive experience with us.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://l1nq.com/pkk6pa2
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