Trusted Agent profile · Portsmouth
Verified
★★★★★
295 reviews across 1 platform
33a Marmion Road, Portsmouth, PO5 2AT
Part of Belvoir, see every office.
Belvoir's office in Portsmouth, at 33a Marmion Road, is rated 4.6 out of 5 across 295 reviews on 1 platform, including 295 Google reviews rated 4.6.
Every review we hold for the Portsmouth office, from every platform, shown as written. First names only.
5/5
GoogleI had the pleasure to meet Amy. She was really helpful. She understood my needs and met my expectations. She is really friendly and approachable as well as being prompt in her responses. I am really looking forward to this new adventure with Belvoir
1/5
GoogleWARNING! DO NOT COME HERE IF YOU ARE LOOKING TO RENT! TERRIBLE AGENCY, Would rate them 0 stars if it were possibly. They will take money from you left right and centre. They charge you for things they will never mention to you. When you are looking for a property they will be angels, but when you have signed the contract they will become devils. Only care about milking every penny they can. ABSOLUTELY TERRIBLE customer service.
5/5
GoogleMy experience with belvoir was professional, easy and reliable, joe was so helpful with any questions we had, made our experience completely stress free
Thank you for taking the time to leave us a review David. We're delighted you found our staff to be so supportive during your move with Belvoir Portsmouth. Our team strives to deliver an excellent experience, and are glad you found this to be the case.
4/5
GoogleBelvior they’re very persistent but I guess it’s because they care so much about customer satisfaction. They’re very patient and also communicate when you need them. It’s my first time with them but it’s been a privilege and I’m upset I didn’t find them sooner. Simonia and Joe are the very best and you would be lucky to have them as your estate agents.PositiveProfessionalism
5/5
GoogleBelvior Portsmouth have been taking care of the flat we own in Southsea for over 12 years. We have always found them to be professional, efficient and friendly.
5/5
GoogleI found the whole process very efficient. I was kept well informed and confident the team at Belvoir had everything in hand with my recent rental property. Daniel P has looked after us very well. Most certainly recommend Belvoir.
Matthew Webster, thank you for your kind review; we are happy to pass along your comments to the team here at Belvoir Portsmouth! Thanks again for taking the time to leave us this information about your recent visit. Take care!
5/5
GoogleAlways a pleasure speaking with and dealing with Joe and the Portsmouth teamPositiveProfessionalism
5/5
GoogleHad a good experience with them. Joe really helped and was quick in replying to mails. Very professional Will definitely recommend
Nasrin Saidh, we're delighted you found our staff to be so supportive during your move with Belvoir Portsmouth. Our team strives to deliver an excellent experience, and are glad you found this to be the case. Thank you for taking the time to leave us a review,
5/5
GoogleAmy and Spencer done a great job in finding me new tenants for my apartment in Southsea. Louise from property management also kept me updated on any outstanding jobs that needed completing. Wouldn’t hesitate to use these guys again.
5/5
GoogleI’ve been dealing with Spencer for sometime, I must say, his advice and professionalism is without a doubt first class! Thank you for all your help! I look forward to working with you again soon.
5/5
GoogleSpencer from Belvoir has been really helpful and given great advise. When he visited a property I am considering re-renting or selling he arrived on time (he was actually early), was very respectful of the current situation and provided the information when he said he would when he said he would.
1/5
GoogleBooked a viewing for a property, drove an hour and no-one showed up. Phoned the office who assured me they would get back to me with information as to the whereabouts of the agent and haven't heard anything since.
Hi Gina. We're so sorry to hear that you have had a negative experience. The mobile number that we have on record for you is still not receiving any calls, the reason that we haven't been able to make contact with you. If you can confirm your phone number or provide an email address we would like to have to opportunity to make a amends.
5/5
GoogleHelen and Dave were very good. Very friendly and nice to communicate with. Help us out a lot, very honest and very patient.
5/5
GoogleI have known a number of staff over many years but I have had the most dealings with Helen. She has always been most helpful and has always gone the extra mile to assist me with any queries I may have had. I could not have had dealings with a more professional or cheerful member of staff. Margaret Redman
5/5
GoogleFantastic customer service and helped me daily with any issues that came up. Couldn’t have asked for more helpful staff to deal with made the experience very easy and explained everything along the way.
Lauren Day, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
5/5
GoogleI had my house tour from the lovely Amy, she was very helpful from start to finish, answering all my questions and getting things back to me in good time.
5/5
GoogleAll members of staff very organised and efficient. Polite proffesional experience. Managed to rent and sell our properties and supported us all the way. Made my life as a landlord and a seller simple. Highly recommend...
4/5
GooglePositive approach from Mark and swift reply with documents for potential letting thanks Anna
5/5
GoogleThis was our first time using Belviour estate agents, Amy our lettings manager has been very helpful, has kept us informed and has been happy to help with any questions we have had, thank you.
5/5
GoogleWe have received a very helpful and professional service from Emma Harbinson at Belvoir on many occasions, she has dealt with some complex situations for us in relation to our flat at Gunwharf Quays and always kept us updated and reassured that queries are being resolved. Great service
5/5
GoogleAmazing service from joe! Myself and my partner locked ourself out, called the office to get spare keys, joe had already left the office as it was after closing time said without a thought that he would go back to the office in his time and get the keys for us. Would defiantly recommend.PositiveQuality
5/5
GoogleI moved out recently and Amy helped me the whole way though she was very quick and supportive overall an amazing experience to have dealt with her and the company
4/5
GoogleSince we instructed Belvoir to market our property their communication and feed back on viewings is very prompt. Overall their service is first class. Pleased to have marketing our property.
Simon Stuart, thank you for sharing your positive experience!
5/5
GoogleHonestly I had the best experience with the agency. The people that are working there are really nice and they are always free to help you with any issues that you're facing during your tenancy contract.Highly recommended! Very helpful and professional company. Clear information provided throughout the whole process.Thanks guysPositiveResponsiveness, Quality, Professionalism, Value
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