Trusted Agent profile · Portsmouth, Hampshire
★★★★★
1,953 reviews across 3 platforms
125 London Road, North End, Portsmouth, Hampshire, PO2 9AA
Part of Beals, see every office.
Beals's office in Portsmouth, Hampshire, at 125 London Road, is rated 4.8 out of 5 across 1,953 reviews on three platforms, including 35 Google reviews rated 4.5.
35
Reviews on Google
This office
56
Reviews on Facebook
Business-wide
1,862
Reviews on Trustpilot
Business-wide
Every review we hold for the Portsmouth office, from every platform, shown as written. First names only.
5/5
TrustpilotBeals Experience
Lucy Watt from Beals was fantastic in the process of selling our property. Was diligent and responsive with viewer feedback, arranging viewings and handling offers. Would recommend Lucy and Beals to anyone looking to sell or buy a property in the area.
Hi Dan, thank you for taking the time to review your experience with Beal's. Lucy will be delighted to hear this! Have a good day :)
5/5
TrustpilotEsmee was so helpful in dealing with our search for our forever home.
Esmee was so helpful in dealing with our enquiry. We are not the easiest of people but she kept her cool and showed us around the properties that were of interest. She gave us our space to have open discussions but was on hand to help with advice when it was needed.
Hi Tammy, thank you for taking the time to review your experience with Beal's Gosport. Esmee will be delighted to hear this! Have a good day :)
5/5
TrustpilotWow what a superstar Jasmine is!
Wow what a superstar Jasmine is!! She worked beyond our expectations to get our rental over the line she never gave up and argued our cause all the way mediating between ourselves and the landlord to a great outcome. Highly recommend both Beales and especially Jasmine.
Hi Darren, Thank you so much for sharing your feedback with us. Jasmine was delighted to hear this. We hope you have a great day!
5/5
TrustpilotEmily at the Portsmouth branch has been…
Emily at the Portsmouth branch has been so helpful for me! I was very conserned originally about taking the first step and committing to buying my first home. However Emily made me feel at ease. Amazing Estate Agency and amazing Estate Agent! Thank you Emily
Hi Katie, thank you for taking the time to review your experience with Beal's North End. Emily will be delighted to hear this! Have a good day :)
5/5
TrustpilotVery supportive
This was my first time having to deal with Beals Estate Agents and it was a very pleasant experience. Jess was very helpful and supportive and didn't give up on the process even when I've already given up and thought I would need to just keep looking for a property.
Hi Kat, Thank you for your lovely review. Feedback like this means the world to us. Jess and the entirety of the team were delighted to hear you had such a great experience with us! We hope you have a great day! :)
1/5
TrustpilotPoor quality of service
Poor quality of service. As a landlord deciding to use Beales was a big mistake. They really don’t care about providing a quality service or supporting the landlord. If you decide to use Beales to manage your property, you will quickly learn that the most important thing to them is getting anyone into your property for the sake of securing the monthly agent fees.
Good Morning, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience.This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated. Please could you send an email to feedback@beals.co.uk as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to resolve this situation.We hope to hear from you soon.
1/5
TrustpilotUnprofessional and unresponsive
Terrible! My son has been chasing for a meter reading for 4 months and still no response. No answerphone either. I’d avoid!
We have just spoken to your son and are of the understanding this has been resolved, however should this not be the case then please feel free to reach out to marketing@
5/5
TrustpilotLovely person/company
Louise was really lovely and informative to speak to. Very helpful and as soon as I am ready to actually make my move will be going straight back for her to market my house. Can highly recommend her and also Christine the financial advisor there.
Hi Lisa, Thank you so much for sharing your feedback with us. Louise was delighted to hear this. We hope you have a great day!
5/5
GoogleHad to relocate to Portsmouth for work and needed help getting to know the city and where to rent. Brett Gamblin at North End quickly helped me find a few places to look at. Brett was straight to the point and gave me some good tips for renting in the city (appreciated at the time as I know very little about Portsmouth).PositiveResponsiveness
Hi Andrew, thank you for taking the time to review your experience with Beal's North End! Feedback like this means the world to us. We handpick our staff for their outstanding customer service, professionalism and expert local knowledge. Your positive feedback has been passed along to Brett to which he was very grateful! We hope you have a good day :)
5/5
TrustpilotRecommendation for Beales Estate Agents
Dan and Olly were extremely helpful during the process of our recent house sale. Dan sent numerous emails every day towards the end of the transaction. Constantly pushing the process forward, due to the buyers solicitors being extremely slow and inefficient. What should have been an easy no chain transaction took 6 months, it would have been longer without Beales expertise. Thanks guys.
Thank you, for reviewing your experience at Beals! Dan and Ollie will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day!
5/5
TrustpilotBeals Estate Agents were fab
Beals Estate Agents were fab! From start to finish, I thought they were friendly, helpful, professional and honest. I would highly recommend them. Katie healey in sales was a really big help and I can’t thank her enough. Thank you Beals.
Hi Sophie, Thank you so much for sharing your feedback with us. Katie was delighted to hear this. We hope you have a great day!
5/5
TrustpilotThanks to the team....
I write regarding a very professional experience I have recently had with Beals. Dealing with Emma in the office couldn't have been easier, nothing was too much work, and even speaking to Lauren and Lou when Emma was tied up left me feeling valued as a customer. Thank you very much. Keep it going!
Hi Andy, Thank you for your lovely review. Feedback like this means the world to us. Emma, Lauren & Louise were delighted to hear you had such a great experience with us! We hope you have a great day! :)
5/5
TrustpilotLook no further Michael O'Connor is your man.
Bought our first home in Portsmouth area and with Michaels help we were able to complete in only 8 weeks . Michael was always happy to help and chase up the process with the vendors solicitors without hesitation.Brilliant service. I would highly recommend Michael at Beals.
Hi Gerson, Thank you for your lovely review. Feedback like this means the world to us. Michael and the entirety of the team were delighted to hear you had such a great moving experience with us! We hope you have a great day! :)
5/5
TrustpilotBeal's best among its peers.
I had a great experience with Beal's Estate Agents. Coming from another country trying to settle down with your family is quite going to be difficult getting an apartment but Beals made it so seamless. Thanks to Amber, Rebecca and her team of professionals who made it possible with ease. I would gladly recommend Beals anytime, anyday and anywhere to anyone.Amber is the best!
Hi Ola, thank you ever so much for your lovely feedback! Amber, Rebecca, and the entirety of the team were delighted to hear that you had a great moving experience with us. Thank you for sharing your feedback. Have a lovely day!
5/5
TrustpilotI've been looking for a flat of my own…
I've been looking for a flat of my own and after having bad times with other estate agents I found my experience with Beale's a smooth and pleasant one. Daniel Back has been helpful in every aspect and I can't recommend him enough. Although I haven't found the place for me yet he has been doing his utmost to point me in the right direction and has been very patient.
Hey Craig, thank you so much for leaving us a review. We are over the moon that Daniel has made your experience with us pleasant. We hope that you find your dream home soon!
5/5
TrustpilotExcellent service. Helpful and friendly staff.
Excellent service from Chloe who made us feel valued and important. Aisha was also very helpful. Beals were the only Estate Agent who I could actually have a one to one conversation with. Would definitely recommend Beals to anyone looking to rent.
Hi Maria, Thank you ever so much for taking the time to review Beal's Bitterne Office. Chloe, Aisha and the rest of the team are pleased to hear this! We hope you have a lovely day! :)
5/5
TrustpilotSo please with the work of Kelsey with…
So please with the work of Kelsey with moving into our new home! There was quite a few difficulties that she helped sort and worked hard all day everyday for about a week sorting them and helping my family move before our holiday! Would highly recommend her if anyone is looking for a new place to live!! 10/10
Hi Alex, thank you for reviewing your experience with Beal's! Kelsey and the entirety of the team were delighted hear you had a great moving experience with us. We hope you have a great day :)
5/5
TrustpilotMuhammad was helpful and friendly
Muhammad was approachable and friendly. The property I was shown matched my needs. Muhammad took the time to explain things in detail ensuring he had covered all the relevant areas. He gave me time to consider my decision, then followed up with me. I found it reassuring working with Muhammad.
Hi Derek, Thank you ever so much for taking the time to review Beal's Shirley Office. Muhammad and the rest of the team are pleased to hear this! We hope you have a lovely day! :)
5/5
TrustpilotExceptional service
Sold my Fathers house through Beals (North End Branch) Dan was extremely professional helpful & knowledgeable. Excellent communication from start to completion.This ensured we were stress free through the entire process.The service I received from Beals was excellent & would recommend them to family & friends
Hi, thank you for taking the time to review your experience with Beal's North End. Dan will be delighted to hear this! Have a good day :)
5/5
TrustpilotSelling a house
Lucy has been so great. I have been a bit nervous about the process but she has been reassuring at every stage and I’m confident beales will provide the service we need! Professional, friendly and knowledgeable. Really happy with the service so far!
Hi Kate, Thank you ever so much for taking the time to review Beal's. Lucy and the rest of the team are pleased to hear this! We hope you have a lovely day! :)
5/5
TrustpilotKirstie has been absolutely amazing
Kirstie has been absolutely amazing, she has gone above and beyond for us and I highly recommend.
5/5
TrustpilotMs Rebecca Thayre was very supporitve…
Ms Rebecca Thayre was very supporitve and flexible arranging the viewing for me. She's been very helpful with all the procedures and taking care of my business carefully. As a foreigner I've been meeting many obstacles and her kindness is a great help for me. Thanks to her I managed to get my family a home of our dreams.
Thank you, Adam, for reviewing your experience at Beals. Rebecca will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
5/5
TrustpilotJessica Bishop is a star
From the start Beal's were fantastic, always encouraging and eager to help. Jessica Bishop was amazing. From the first phone call to the day we picked up the keys she was there answering any and all questions. She made us feel valued and gave us the opportunity and chance that alot of other places didnt. Great company and Jessica is a true gem. Thank you so much
5/5
TrustpilotFirst of all l would like to thank…
First of all l would like to thank Jasmin for the unwavering support she did on my property search for rent she is a diamond indeed. She was so helpful in every step of my successful tenancy. Beals and all your employees you are a company which l recommend to anyone who need five star best services. Continue the good work.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Beals's Portsmouth office has 1,953 reviews across three platforms: 35 on Google, 56 on Facebook (across the whole business), 1,862 on Trustpilot (across the whole business).
Beals Portsmouth is rated 4.8 out of 5 across all 1,953 reviews, and 4.5 out of 5 on Google from 35 reviews.
Beals Portsmouth, 125 London Road, North End, Portsmouth, Hampshire, PO2 9AA.
