5/5
TrustpilotGood communication, Eager to assist
Good communication, friendly and understanding staff.. Jorgia was exceptional...
Trusted Agent profile · Portsmouth, Hampshire
Beals Portsmouth reviews
★★★★★
1,941 reviews across 3 platforms
125 London Road, North End, Portsmouth, Hampshire, PO2 9AA
Part of Beals, see every office.
Beals's office in Portsmouth, Hampshire, at 125 London Road, is rated 4.8 out of 5 across 1,941 reviews on three platforms, including 35 Google reviews rated 4.5.
35
Reviews on Google
This office
56
Reviews on Facebook
Business-wide
1,850
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Portsmouth office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotThank you Oliver and Beals for a great service
I have been renting my property through Beals for 2 years now and I can say the service has been incredible!I am very pleased with the service and guidance received from Oliver in particular. Oliver has always offered me great help and advice, which I have always taken on board and acted on. Fantastic customer service and communication throughout! 100% recommended 😎Thank you Oliver and everyone at Beals for a great service 😊
Agent replied · 26 March 2024
Hey Salma, thanks for taking the time to leave us a review! We are over the moon that you have continued to rent your property through us and we are happy that Oliver has been incredibly helpful.
5/5
TrustpilotExperienced
Experienced - I have had dealings with the Company for a long time. Darren is now older than me when I first met him, by many years! In that time he has proved to be very capable and understanding of property and business issues. The cars he drives reflect his current status and ability. Team player and good man manager, probably caused his loss of hair but at least he retains his charm.
Agent replied · 26 March 2024
Hey Chris, thanks for your incredibly funny feedback! We are over them moon that Darren has made your experience with Beals positive!
5/5
TrustpilotI would like to say a huge thank you to…
I would like to say a huge thank you to Olly who’s been extremely helpful in securing a property in the last few days. I’m so made up.. I have a new home!Your knowledge, helpfulness, great communication skills are outstanding. Thank you Olly. I would totally recommend Beal’s to anyone buying their first home! Jan C.
Agent replied · 26 March 2024
Hi Jan,, thank you for reviewing your experience with Beal's! Olly and the entirety of the team were delighted hear you had a great moving experience with us. We hope you have a great day :)
5/5
TrustpilotGreat service
I used Beal's when I was looking to move house. I found the service that I received from Charles, second to none. He was professional and friendly, and handled any questions I threw at him well. Although, I haven't found the right property for me yet, I will definitely be using Beal's in the future and would highly recommend Charles.
Agent replied · 26 March 2024
Hi, Thank you for your lovely review. Feedback like this means the world to us. Charles and the entirety of the team were delighted to hear you had such a great experience with us and we hope you find your perfect property soon! Have a great day! :)
5/5
TrustpilotNew letting instruction
My experience with Aisha and Suman was brilliant. Thank you both for a smooth hassle free transaction. It was a pleasure to deal with you both as you communicated very well, I was never pressured into anything, you guys were very honest and up front and expectations were set and met, along with finding 2 suitable candidates on the first viewing.
Agent replied · 26 March 2024
Hi Venus, thank you for reviewing your experience with Beal's Bitterne! Aisha, Suman and the entirety of the team were delighted hear you had a great moving experience with us. We hope you have a great day :)
5/5
TrustpilotJames is a star
Shout out to James Nunez from Portsmouth on finding my dream house. Don't know what I would have done without him as he went above and beyond. He let me view the property, did all the searches, sorted out my mortgage and helped me move in.
Agent replied · 19 June 2024
Hi Dee, Thank you so much for the lovely review. Feedback like this means the world to us. James will delighted to hear this. We hope you have a great day!
5/5
TrustpilotLisa could not have done anymore to…
Lisa could not have done anymore to support us in seeing our purchase through from start to finish. Her communication was exceptional, she was responsive and proactive, and she went over and above continuously to ensure it happened. She truely is an exceptional sales progressor, who I would not hesitate to recommend to any clients.
5/5
TrustpilotRhys has done it again .
Rhys has done it again .Rented our properties for another year professional friendly service with a great team behind him . We have known and used Rhys formerly know as Anstey for a number of years now , always gets the job done.Thanks Jeff & Kim
Agent replied · 19 June 2024
Hi Jeffrey, thank you for taking the time to review your experience with Anstey. Rhys will be delighted to hear this! Have a good day :)
5/5
TrustpilotBeals Experience
Lucy Watt from Beals was fantastic in the process of selling our property. Was diligent and responsive with viewer feedback, arranging viewings and handling offers. Would recommend Lucy and Beals to anyone looking to sell or buy a property in the area.
Agent replied · 19 June 2024
Hi Dan, thank you for taking the time to review your experience with Beal's. Lucy will be delighted to hear this! Have a good day :)
5/5
TrustpilotEsmee was so helpful in dealing with our search for our forever home.
Esmee was so helpful in dealing with our enquiry. We are not the easiest of people but she kept her cool and showed us around the properties that were of interest. She gave us our space to have open discussions but was on hand to help with advice when it was needed.
Agent replied · 26 March 2024
Hi Tammy, thank you for taking the time to review your experience with Beal's Gosport. Esmee will be delighted to hear this! Have a good day :)
5/5
TrustpilotEmily at the Portsmouth branch has been…
Emily at the Portsmouth branch has been so helpful for me! I was very conserned originally about taking the first step and committing to buying my first home. However Emily made me feel at ease. Amazing Estate Agency and amazing Estate Agent! Thank you Emily
Agent replied · 19 June 2024
Hi Katie, thank you for taking the time to review your experience with Beal's North End. Emily will be delighted to hear this! Have a good day :)
5/5
TrustpilotWow what a superstar Jasmine is!
Wow what a superstar Jasmine is!! She worked beyond our expectations to get our rental over the line she never gave up and argued our cause all the way mediating between ourselves and the landlord to a great outcome. Highly recommend both Beales and especially Jasmine.
Agent replied · 19 June 2024
Hi Darren, Thank you so much for sharing your feedback with us. Jasmine was delighted to hear this. We hope you have a great day!
5/5
TrustpilotVery supportive
This was my first time having to deal with Beals Estate Agents and it was a very pleasant experience. Jess was very helpful and supportive and didn't give up on the process even when I've already given up and thought I would need to just keep looking for a property.
Agent replied · 19 June 2024
Hi Kat, Thank you for your lovely review. Feedback like this means the world to us. Jess and the entirety of the team were delighted to hear you had such a great experience with us! We hope you have a great day! :)
1/5
TrustpilotPoor quality of service
Poor quality of service. As a landlord deciding to use Beales was a big mistake. They really don’t care about providing a quality service or supporting the landlord. If you decide to use Beales to manage your property, you will quickly learn that the most important thing to them is getting anyone into your property for the sake of securing the monthly agent fees.
Agent replied · 26 March 2024
Good Morning, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience.This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated. Please could you send an email to feedback@beals.co.uk as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to resolve this situation.We hope to hear from you soon.
1/5
TrustpilotUnprofessional and unresponsive
Terrible! My son has been chasing for a meter reading for 4 months and still no response. No answerphone either. I’d avoid!
Agent replied · 8 June 2026
We have just spoken to your son and are of the understanding this has been resolved, however should this not be the case then please feel free to reach out to marketing@
5/5
TrustpilotLovely person/company
Louise was really lovely and informative to speak to. Very helpful and as soon as I am ready to actually make my move will be going straight back for her to market my house. Can highly recommend her and also Christine the financial advisor there.
Agent replied · 19 June 2024
Hi Lisa, Thank you so much for sharing your feedback with us. Louise was delighted to hear this. We hope you have a great day!
5/5
TrustpilotRecommendation for Beales Estate Agents
Dan and Olly were extremely helpful during the process of our recent house sale. Dan sent numerous emails every day towards the end of the transaction. Constantly pushing the process forward, due to the buyers solicitors being extremely slow and inefficient. What should have been an easy no chain transaction took 6 months, it would have been longer without Beales expertise. Thanks guys.
Agent replied · 26 March 2024
Thank you, for reviewing your experience at Beals! Dan and Ollie will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day!
5/5
GoogleHad to relocate to Portsmouth for work and needed help getting to know the city and where to rent. Brett Gamblin at North End quickly helped me find a few places to look at. Brett was straight to the point and gave me some good tips for renting in the city (appreciated at the time as I know very little about Portsmouth).PositiveResponsiveness
Agent replied · 26 March 2024
Hi Andrew, thank you for taking the time to review your experience with Beal's North End! Feedback like this means the world to us. We handpick our staff for their outstanding customer service, professionalism and expert local knowledge. Your positive feedback has been passed along to Brett to which he was very grateful! We hope you have a good day :)
5/5
TrustpilotBeals Estate Agents were fab
Beals Estate Agents were fab! From start to finish, I thought they were friendly, helpful, professional and honest. I would highly recommend them. Katie healey in sales was a really big help and I can’t thank her enough. Thank you Beals.
Agent replied · 19 June 2024
Hi Sophie, Thank you so much for sharing your feedback with us. Katie was delighted to hear this. We hope you have a great day!
5/5
TrustpilotThanks to the team....
I write regarding a very professional experience I have recently had with Beals. Dealing with Emma in the office couldn't have been easier, nothing was too much work, and even speaking to Lauren and Lou when Emma was tied up left me feeling valued as a customer. Thank you very much. Keep it going!
Agent replied · 26 March 2024
Hi Andy, Thank you for your lovely review. Feedback like this means the world to us. Emma, Lauren & Louise were delighted to hear you had such a great experience with us! We hope you have a great day! :)
5/5
TrustpilotLook no further Michael O'Connor is your man.
Bought our first home in Portsmouth area and with Michaels help we were able to complete in only 8 weeks . Michael was always happy to help and chase up the process with the vendors solicitors without hesitation.Brilliant service. I would highly recommend Michael at Beals.
Agent replied · 26 March 2024
Hi Gerson, Thank you for your lovely review. Feedback like this means the world to us. Michael and the entirety of the team were delighted to hear you had such a great moving experience with us! We hope you have a great day! :)
5/5
TrustpilotBeal's best among its peers.
I had a great experience with Beal's Estate Agents. Coming from another country trying to settle down with your family is quite going to be difficult getting an apartment but Beals made it so seamless. Thanks to Amber, Rebecca and her team of professionals who made it possible with ease. I would gladly recommend Beals anytime, anyday and anywhere to anyone.Amber is the best!
Agent replied · 26 March 2024
Hi Ola, thank you ever so much for your lovely feedback! Amber, Rebecca, and the entirety of the team were delighted to hear that you had a great moving experience with us. Thank you for sharing your feedback. Have a lovely day!
5/5
TrustpilotI've been looking for a flat of my own…
I've been looking for a flat of my own and after having bad times with other estate agents I found my experience with Beale's a smooth and pleasant one. Daniel Back has been helpful in every aspect and I can't recommend him enough. Although I haven't found the place for me yet he has been doing his utmost to point me in the right direction and has been very patient.
Agent replied · 26 March 2024
Hey Craig, thank you so much for leaving us a review. We are over the moon that Daniel has made your experience with us pleasant. We hope that you find your dream home soon!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Beals Portsmouth
How many reviews does Beals Portsmouth have?
Beals's Portsmouth office has 1,941 reviews across three platforms: 35 on Google, 56 on Facebook (across the whole business), 1,850 on Trustpilot (across the whole business).
What is Beals Portsmouth's rating?
Beals Portsmouth is rated 4.8 out of 5 across all 1,941 reviews, and 4.5 out of 5 on Google from 35 reviews.
Where is Beals's Portsmouth office?
Beals Portsmouth, 125 London Road, North End, Portsmouth, Hampshire, PO2 9AA.
