5/5
Very efficient...tied up when job was…
Very efficient...tied up when job was finished....Paris List was most helpful...
Agent replied · 27 May 2026
Thanks for the review, it is much appreciated.
Trusted Agent profile
★★★★★
1,855 reviews across 1 platform
125 London Road, North End, Portsmouth, PO2 9AA, Portsmouth PO2 9AA
Beals's Portsmouth office at 125 London Road is rated 4.8 out of 5 across 1,855 reviews on 1 platform. The 1,855 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Portsmouth office, from every platform, shown as written. First names only.
5/5
Very efficient...tied up when job was…
Very efficient...tied up when job was finished....Paris List was most helpful...
Thanks for the review, it is much appreciated.
5/5
A very massive thank you to Zoe who has…
A very massive thank you to Zoe who has helped us find our perfect home! Answered every question honestly and based our viewing on a "no BS" policy which was highly appreciated! Everything has moved forwards without any issues and we'll be moving into our new property month end! Emails were quick and efficient, responses were within a very short space of time. No hanging about which I felt was very professional! Thanks a mil Zoe! I have dealt with previous agents and none have come close to the way you have conducted yourself.
Thank you, Casey, for reviewing your experience at Beals! Zoe will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
5/5
First Class
Our previous Letting Agent had our rental property on their books for months with hardly a viewing and I was getting very concerned about finding new tenants to cover our financial outgoings. Within a matter of days of switching to Anstey (now Beal's) we had several viewings lined up and a couple of weeks after that a signed contract for the next rental year. We were relieved and grateful to Rhys and his team for making this process quick, easy and painless and we're happy to say all subsequent dealings with them have been exactly the same! Even asking more recently for a recommendation for a good, reliable local plumber Rhys replied within hours and his plumber proved to be just that. An easy 5 star recommendation.
Hi Liz, thank you for reviewing your experience with Beal's! The entirety of the team were delighted hear you had a great experience with us. Thank you for your lovely review. We hope you have a great day :)
5/5
Professional, friendly & efficient
As a tenant I've had a really great experience over the last 3 years in the same property.1: Rhys has been my primary contact from the day I was shown round my flat. He responds quickly to questions, is efficient and friendly. He's a real asset to the business. 2: The Beals online property file is a very useful tool for tenants. It lets you upload pictures of any maintenance issues that might arise, and schedules visits from contractors. It also allows you to view your tenancy details.I'm very glad to be with Beals; Rhys has made the experience a very positive one. He's a very genuine guy and is a great example of how to work in property and still be a decent person.Mike R
Hi Mike, Thank you for your lovely review. Feedback like this means the world to us. Rhys and the entirety of the team were delighted to hear you had such a great experience with us! We hope you have a great day! :)
5/5
Locked out - Katie is amazing
Katie Salisbury was amazing in helping me when I was locked out of the house due to a broken lock! She had it looked at within and hour and a locksmith there to repair it and get us into the house in less than 5 hours on a Monday, thank you so much Katie your a star
5/5
New Property Search
Searching for a property has been really stressful, but after meeting up with Jasmin on our viewings, she was incredibly kind and professional. She certainly knows how to put people at ease. She listened to what we wanted and what we were looking for and has made this whole process incredibly easy and stress free. Everything has been sorted by Jasmin and she has kept Me updated every step of the way through emails and phone calls. It has actually been a pleasure looking for a property this time, and that is all thanks to the wonderful Jasmin.
Thank you, James, for reviewing your experience at Beal's North End Office! Jasmin will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
5/5
We purchased a house through Beals…
We purchased a house through Beals Estate agents, our journey started early November. We met Emily at the property, she was professional and offered really great tips, on the potential of the property etc. She was straight to the point on what the seller wanted, which put us in the best position. She rang the day after the viewing and we put our offer on the property!Emily was our go to, she was thorough and constantly requesting updates from us, the seller and the lawyers. The whole process will be done by early Jan, I want to say Emily being on the ball has really ensured for us to get through the interim period quicker than prev estate agents we have dealt with.Emily has been a pleasure to deal with, always has a smile, friendly and great communication! I couldn’t have had, a more positive experience and she is a credit to Beals.Thank you!
Thank you, Brandie, for reviewing your experience at Beal's! Emily and the team will be overjoyed to hear that you've had such a positive experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day.
5/5
First class.I can't tell you how impressed I was…
I can't tell you how impressed I was with the service provided by Beal's but especially Hannah who was from start to finish so professional friendly and helpful it was not an easy process for me personally but once I was shown the flat and all the details provided you just know don't you. Just wanted to thank you so much for everything as I have told her she has completely changed my new life and made me so happy.
Thank you, Keith, for reviewing your experience at Beal's! Hannah will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
5/5
5 STAR SERVICE with Beales
Having initially used a national estate agent on our house sale, we moved to Beales from a friends recommendation. 5 star service from start to finish . Katie Healey helped us through the whole journey, and we cannot thank her enough for ensuring we got there smoothly . We would recommend Beales to anyone wanting to move house . A small personable team, very professional , very personable , and gets the job done on what could be a very stressful house move . Thank you to Tony Beale and Katie Healy for all their hard work. Thoroughly recommend Beales .
Hi Joanna, Thank you for your lovely review. Feedback like this means the world to us. Katie and the entirety of the team were delighted to hear you had such a great moving experience with us! We hope you have a great day! :)
5/5
Simon has been the agent helping me…
Simon has been the agent helping me with finding the ideal property for me and my daughter for the past two weeks. He understood immediately what i like and made sure he showed me only places that would suit our needs. Once we secured a property, we faced some challenges with the process and he went above and beyond my expectations. I never imagined someone being so kind and helpful !!! If i was to find a property again, I would definitely ask for Simon again!!
5/5
Highly recommend
Cannot recommend highly enough. We recently purchased our 1st home & a lovely woman by the name of Lucy Watt made the process so much easier for us, exceptional on all fronts - communication, friendliness, professional & helpful! She helped make a stressful time less stressful & help answer any questions we had along the way. No effort was too much! Thanks again Lucy, very appreciated & an amazing asset to your team!
Hi Kayleigh, Thank you for your lovely review. Feedback like this means the world to us. Lucy and the entirety of the team were delighted to hear you had such a great experience with us! We hope you have a great day! :)
5/5
Holly woodings (southsea )
Holly woodings (southsea ) absolute legend ,shown me around so many properties and was such a joy each time, Holly has always made me feel comfortable and at ease and knew exactly what I wanted, lovely young lady, I never felt rushed when viewing.Holly was always polite and pleasant and answered all my questions she also sounded so excited for me when she said the landlord wanted to except me. Hopefully everything goes well and I move into the perfect house .
Thank you, for reviewing your experience at Beal's Southsea Office! Feedback like this means the world to us. Holly will be overjoyed to hear your positive feedback :) We hope you have a great day.
5/5
I wanna say huge thank you yo J…
I wanna say a huge thank you to Jessica bishop for what she done with me because of her I got a house. She did helped me a lot all the time, always answers in the right time no delayed. She is a really helpful person, I had a bad experience with most of the agent from another company but Beals company is the best specially Jessica more professional and helpful. I wanna say to her thank you a lot for your time, advice, and help.
Thank you, for reviewing your experience at Beal's Fareham Office! Jess & the team will be overjoyed to hear that you've had such a positive experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day.
5/5
Beal's Estates Agents is highly professional
Beal's Estates Agents is highly professional in the conduct of their business. Special mention goes to Jasmin and team. Communication with clients is just superb, timely and professional; update on progress, use of emails, website account, telephone and texts gives the convenience and prompt access when relaying information. High level of confidentiality is applauded, whenever an external part is involved they seek consent and confirmation at every stage. Staff at Beal's Agents are so friendly and most importantly, they thrive in assisting clients by offering personal advice peculiar to the client needs.
Thank you, Miriam, for reviewing your experience at Beal's North End Office! Jasmin & the team will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
5/5
Katie has been a great help to me…
Katie has been a great help to me through this rather stressful experience. She has taken the time to explain things in great depth to me . She is a very patient and understanding young lady and I will actually miss our little conversations She has put my mind at rest and she has given me advice which paid off . Thank you Katie . In answer to the following question “ date of experience “. It has been ongoing for a few months “.
Hi Julie, Thank you for your lovely review. Feedback like this means the world to us. Katie will be delighted to hear you had such a great experience with us! We hope you have a great day! :)
5/5
Excellent property management.
Writing this review specifically to mention the outstanding Sam Wickens. I'm a tenant in one of their flats, and Sam is the most "on it" property manager I've ever met.
5/5
Muhammad has been absolutely fantastic…
Muhammad has been absolutely fantastic with helping us in our search for an apartment to rent. Prior to this, I was overwhelmed and fed up with viewings and not being satisfied. Muhammad listened to us and found us something that was perfect for us; he went out of his way to get things done quickly and overall I'm extremely satisfied with his service. I would recommend Beal's estate agent to anyone looking to let or buy as all the staff were very nice and we really appreciated the expectionally high service we received from Muhammad.
Hi Mary, Thank you for your lovely review. Feedback like this means the world to us. Muhammad and the entirety of the team were delighted to hear you had such a great rental experience with us! We hope you have a great day! :)
5/5
Dream Bungalow
Working with Katie Healey from Beals as our sales progressor during the purchase of our dream bungalow was an absolute pleasure. Katie's exceptional communication skills were evident throughout the entire process, keeping us informed and involved on a daily basis. Her dedication to providing clear updates and her ability to articulate complex information in a friendly and approachable manner were truly outstanding.From the start, Katie took the time to understand our needs and preferences, establishing a solid foundation of understanding. She consistently went above and beyond, ensuring regular communication through phone calls, text messages and emails. Her attention to detail, promptness, and ability to explain legal and financial matters in a straightforward manner were exceptional. Katie's passion for her work shone through, and her commitment to our satisfaction made her a true professional. Without a doubt, Katie Healey is an sales progressor who excels in communication and provides an exceptional level of service.
Hi Kay, Thank you for your lovely review. Feedback like this means the world to us. Katie and the entirety of the team were delighted to hear you had such a great moving experience with us! We hope you have a great day! :)
5/5
Accommodating and kind
Urgent move into the area, thankfully I have the lovely Jess to help me out. She was there from viewing right through to getting settled in. Always at the end of an email or phone call for any questions I had or anything I needed help with. when it came to moving, Amber and Jess were both Swift in organising the change over and collection of keys so I could get in quickly. So accommodating to my needs as far as timescale and urgency. Even now I’m in the flat, Jess is still at the other end of an email or phone.
Thank you, Natalie, for reviewing your experience at Beal's Fareham Office! Amber & Jess will be overjoyed to hear that you've had such a positive moving experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day.
5/5
Outstanding Experience with Beal's Estate Agency and Jessica!
Working with Beal's estate agency was a fantastic experience, and Jessica, their super friendly agent, made it even better.Throughout the process, Jessica's professionalism and expertise were evident. She was always available to answer our questions and provided valuable insights. She always worked around us and was helpful along every step of the way.Thanks to Jessica and the Beal's team, finding a new home was hassle-free. Their commitment to excellence, made a significant difference.I highly recommend Beal's to anyone in need of a real estate agency that truly values their clients. I am grateful for their outstanding service.
Thank you, Igor, for reviewing your experience at Beal's Fareham Office! Feedback like this means the world to us! Jess and the team will be overjoyed to hear that you've had such a positive moving experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day.
5/5
Recommendation of Beals Estate Agents
The very friendly and helpful staff of Beal's Estate Agents certainly made the selling of our property easier, in particular Sarah Tyson was always cheerful, available for a chat and even when absent from the office ensured that we would be given assistance. Due to Sarah's hard work we were kept up-to-date at all times and in our opinion she went over and above her brief to ensure our selling experience went as smoothly as possible. Would not hesitate to recommend Beal's Estate Agents.
Hi Jan, Thank you for your lovely review. Feedback like this means the world to us. Sarah and the entirety of the team were delighted to hear you had such a great selling experience with us! We hope you have a great day! :)
5/5
House sale
We put the house on the market last May just before alot of economic uncertainty. Over the next 7 months we accepted 5 different offers that fell through for varying reasons. Olly, Charles and the team were very good at keeping interest going in the property and keeping us informed. Finally completed in March- process helped by sales progressor- Katie - who was very helpful with this part of the process. Thanks to all the team for helping us complete the sale finally!
Hi Clare, Thank you ever so much for taking the time to review Beal's. Olly and the rest of the team are pleased to hear this! We hope you have a lovely day! :)
5/5
10 year tenancy
I have been a tenant under Beals for 10 years at the same property. Up until recently my point of contact changed a lot and the service I received wasn’t the best. However I have recently had Mollie-Mae West as my contact and she has been incredibly helpful and actually seems to care about any issues I may have. Even going as far as checking in after the fact to make sure any issues have been resolved/sorted out. IMO Mollie is a great asset to Beals and I cannot state enough how good it is to have someone so dependable and reliable as a contact :)
Hi Lewis, Thank you so much for taking the time to review your experience with Beal's. We are so glad Mollie-Mae was able to provide you a great experience. Mollie-Mae is an amazing asset to the company and really loves her job. She is always wanting to help in the best way she can for all of our tenants and a pleasure to talk to. We hope you have a great day!
5/5
Jasmin and Lucy- Fantastic team
Jasmin and Lucy have been a fantastic help when it came to helping me find a property to rent. They are both very knowledgeable and understanding when it came to my rental search. Their communication with myself and my partner was something that has stood out to me amongst other agents. I strongly recommend Lucy and Jasmin to anyone who is looking for a rental property around the Portsmouth area. Well done girls you have been fantastic.
Thank you, Charlie, for reviewing your experience at Beals North End Office! Jasmin & Lucy will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Beals's Portsmouth office has 1,855 reviews across 1 platform: 1,855 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Beals North End is rated 4.8 out of 5 across all 1,855 reviews, checked 9 October 2026.
Beals North End, 125 London Road, North End, Portsmouth, PO2 9AA, Portsmouth PO2 9AA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.