Sawyer & Co Portslade reviews

★★★★★ 5/5

Google

I can not speak more highly of the service I received from Sawyer and Co. regarding the sale of my house. From the initial valuation by Aaron all the way to completion the service was excellent. Lucy who progressed our sale kept us informed and helped us keep our cool. We had some logistical problems as our move was abroad and timeframes were a factor but the team worked really hard to keep everything on track. They were respectful to both ours and the buyers needs/circumstances and got the job done in a friendly and professional manner. Top Marks

Robert · 28 August 2023

★★★★★ 5/5

Google

Totally professional service and so very helpful in securing a lovely new rental for our family member. Jo and Katie were great, thanks so much. Will definitely use again as and when.

Ruth · 28 July 2023

★★★★★ 5/5

Google

Recently sold our property through Sawyers Portslade. Bob, Joan and Conor have all been great, particularly around communication. Bob has been amazing at expediting the process when needed, unfailingly helpful and good humoured. Would highly recommend Bob for any sale. Overall service from Sawyers very professional, marketing material (including pics by professional photographer) spot on, very responsive.

Josh · 4 October 2018

★★★★★ 5/5

Google

We've owned a property in Ashburton for a number of years, first as our family home and subsequently as a buy-to-let. It has been managed via Sawyde and Harris from the start. In Jan 2021 our tenants gave notice. Katie was very quick to give us the heads up and get the property back on the market. Michelle then took over the letting process. The communications from both was very good and we quickly found new tenants and we achieve a 10 day void period - which is really impressive. This gave us time to do some routine maintenance / sprucing up ready for new tenants to move in. Thank you Katie and Michelle. Nathan.

Nathan · 28 July 2021

★★★★★ 5/5

Google

Lucy Cratchley was excellent with regular updates when we bought our home.

Susan · 28 March 2024

★★★★★ 5/5

Google

Amazing service and attention to detail all the way. Thank you so much

Adrian · 28 November 2025

★★★★★ 5/5

Google

Aaron, the sales progressor at the Portslade office, was honestly fantastic. We felt fully supported from the day we booked a viewing at the Sawyer & co office right to the completion date. Any question, big or small, was always answered and we felt prioritised every time we were contacted and updated with the process of our purchase. We believe this agency has a brilliant personal service for its customers and would happily use them again for our own future sale/purchase. Thank you for such outstanding service and professionalism. We would highly recommend this agency.

Georgina · 12 August 2022

★★★★★ 5/5

Google

Wonderful team- Katie is on the ball, and was absolutely fantastic at helping us set up a shoot in a property. Thanks again for all your help!

Hannah · 28 July 2022

★★★★★ 5/5

Google

Very friendly and efficient

David · 28 December 2025

★★★★★ 5/5

Google

We recently purchased a property through this Estate Agent office. The team there are very professional and supportive, especially Bob who made this experience a lot more bearable, and I totally recommend Sawyer & Co as an Estate Agent of choice.

Hannah · 22 May 2019

★★★★★ 4/5

Google

Very friendly and helpful, efficient communication

Jonathan · 28 November 2025

★★★★★ 5/5

Google

From the initial contact with Aaron to completing my sale with Lucy's assistance - the Sawyer & Co experience was as pleasurable as property selling could be. I can appreciate the process has many influencing factors but the communication was thorough throughout. Their valuation and costs were fair - I would defiantly use them again in the future.....Thank you.

Gary · 28 August 2023

★★★★★ 1/5

Google

Mostly all reviews on this site are regarding Sawyer and Co. sales and lettings , so I'd like to add a review based on their block management team. A year ago the leaseholders and myself in my building acquired Right to manage rights.We chose Sawyer and Co. because 2 of the leaseholders had positive experiences with their Hove branch.Unfortunately the decision to have the team of Sawyer and Co. manage our building is one of the worst decisions we have made. Initially the team were enthusiastic and professed to say 'how different' they were from other agencies, this couldn't be further from the truth, nearly a year on , major works that needed to be started have yet to be started and the building is falling into disrepair because of this companies incompetencies and I cannot sell my property because of the damage caused, incidentally the team have been back in the office since May , so the COVID situation cannot be given as an excuse. The situation took a turn for the worse in July with the arrival of Bethany Humphreys taking over the block management.Her attitude is an absolute disgrace and does this company no favours whatsoever. I would suggest anyone in the same position thinking of a new block agent bypasses Sawyer and Co. it's style over substance and the new team leaves a lot too be desired, avoid at all costs.

David · 4 October 2020

★★★★★ 5/5

Google

Bob was a top quality agent and his tenacity allowed us to complete within the shortest time I've experienced. He also dealt with all solicitors on my behalf, which saved me a lot of time and bother.

Nik · 22 May 2018

★★★★★ 1/5

Google

Michelle is an asset to this branch, I wouldn't trust Katie Griffin to achieve the best asking price or suitable buyer

Amanda · 28 July 2022

★★★★★ 5/5

Google

After a year trying and failing to sell our flat with another estate agent Sawyer & Co found us a buyer very quickly and we have now exchanged contracts so we are very pleased! It was a totally different experience dealing with Sawyer & Co in comparison with our previous estate agent. We felt that they were really looking after our interests, knew us and our property well and we could trust them. The entire sale process was handled very smoothly and efficiently from beginning to end. I would highly recommend them to anyone.

Chloe · 4 October 2019

★★★★★ 5/5

Google

We received a card through the post from Sawyer & Co saying that our property had been highlighted with having the potential for development. This is something we had looked into previously without success, however, we thought we would respond to see what they had to say. Sawyer & Co were very professional when we subsequently met up with them and they were very enthusiastic about our chances to develop. They explained that they had a number of developers who they could show our property to and we agreed to let them do this on our behalf. A few developers looked at our property and after some negotiation with one of them we agreed a price for the site. The whole process with Sawyer & Co went really well and they were professional and courteous at all times. We were never rushed to get the sale completed and we were treated with the utmost respect at all times. The whole process went really well and we are more than satisfied with the outcome. It would have been easy to just chuck their initial card in the recycling bin and we are very glad that we didn't!!! Sawyer & Co also acted for us in the sale of a property a few years ago and I have nothing but good things to say about them. I would recommend them 100%

Cyprus · 4 October 2019

★★★★★ 5/5

Google

Very good experience. We kept in touch for at least three months, comunicating mostly by email almost everyday and all our questions were promptly answered. Throughout this time, sometimes, we felt to come and speak personally and they were also available to receive us and explain every point of the process we went through. Bob Beaken, who was in charge of our case, were specially aware and well informed about everything and always had details about was happening, easy to reach by phone and by email. Thanks to his commitment and professionalism, we got out keys just before Christmas. We couldn't be more thankful to him.

Ana · 4 October 2019

★★★★★ 5/5

Google

Sawyer and co have been fantastic to deal with from start to finish. Hass in particular remained very calm throughout a very bumpy process (with various losses of houses and difficulties in finding a property). He also made sure that we reached as close to our original asking price as possible, which really helped with us eventually buying our dream house. I would recommend to others.

Gemma · 12 August 2022

★★★★★ 4/5

Google

Thank you to Alex and team for your assistance so far. The experience has been rewarding and my wife and I look forward to moving into our new property shortly.

Grant · 20 May 2020

★★★★★ 5/5

Google

Excellent, professional service from start to finish. Sound advice from Chris Sawyer on pricing, marketing strategy and consideration of our buyer's offer. Helpful updates from the viewing team. Great progress chasing and co-ordination of the sale from Lucy. I'm pleased to recommend this company.

Sharon · 28 March 2024

★★★★★ 5/5

Google

I recently made a purchase through Sawyer and Co and found them to be a thoroughly professional outfit who did all they could to make the stressful business of moving house as smooth as possible. I had dealings with the Kemp Town and Portslade offices and thought everyone I spoke to was knowledgeable and helpful. The offices also keep one another in the loop which - believe me - doesn't happen with a lot of agents. I would recommend them and use them again if I moved in the future.

Claudia · 4 October 2018

★★★★★ 4/5

Google

We recently bought a property through Sawyer and Co and dealt with Bob Beaken. Good service and kept us informed along the way. Would use Bob and the team at Sawyer again.

Ollie · 22 May 2018

★★★★★ 1/5

Google

By far the worst letting agents going! It makes it worse that they were the landlords too! TERRIBLE customer service and communication with you and between staff members. You'd think living above a Sawyer and Co office would mean great communication, Right? If only it were that simple! The office in Kemptown are very helpful (however are sales agents) and often had to give the other letting agents a nudge (as being contacted by myself several times did nothing): Especially when receiving my keys 3 WEEKS later than my move in date. The other offices, from what I have experiences are highly unprofessional, rude and terrible with communication. Many issues with repairs that were just ignored. Many emails and phone calls not returned. You have to chase the Letting agents to even get a response or to have something fixed/or checked! -Throughout the whole tenancy there were repairs that were completely ignored and till this day remain the same. Also took over a week to return deposit and tried multiple additional charges, that were reduced (once contested).

Stephen · 4 October 2017