Every review we hold for the Portslade office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleKatie and her team are proactive, enthusiastic, and above all professional.
Sawday & Harris have sold several properties for us during the last 10+ years, always achieving either the full asking price or higher!
Of course, finding the right buyer and negotiating the best price is just the beginning of the process.
Katie's team, Michelle & Sarah, really excelled at actively progressing the sale, pushing things along whenever necessary and constantly keeping us up to date.
Michelle was especially helpful, nothing was ever too much trouble, and she was always a reassuringly calm voice on the end of the phone!
So, if you want an agent who will produce, the all essential, really good property details/photos, who has the expertise & experience to value your property accurately and get you the best price possible, as quickly as possible, and make sure an offer progresses on to a successful sale, give yourself the best chance...
Anna · 28 July 2021
Agent replied · 28 July 2026
Anna - that is such a great review for us - thank you so much for taking the time to do this, we really appreciate it.
★★★★★ 1/5
GoogleWe did a viewing for a rental house in portslade back in August. My partner was contacted by the agency a few days later telling us we got that place and needed to come down to put down a deposit. My partner was going for an job interview and told the agent he will call back within an hour. We tried all day to contact him. No respond, no call back, nothing. We left messages with his colleagues and still we didn't hear anything. Then half an hour after they closed we got an email from the agent tell us the property had gone to someone else. How is this acceptable? We had two weeks to find somewhere to live and it was an absolutely nightmare. To be promised a property and cancelling other viewings to then be told it's not available anymore AFTER they closed so you can't call them. We got hold of one colleague next day and he was very apologetic. Never heard from the agent. Very poorly handled
S · 4 October 2020
Agent replied · 20 May 2026
Thank you for letting us know where we might have let you down. We are an ever evolving company and always look for honest feedback so we appreciate you taking the time to let us know what we can improve in the future. After looking into this further we would like to explain how we think communication broke down.
Messages were left specifically for a member of staff who was on back to back appointments during the day therefore not able to respond. During this time a viewing took place at the property and that particular tenant came into the office immediately and placed a holding deposit for the house. When this member of staff came back in to branch after the day of external appointments (outside opening hours) he left a message with the bad news.
In future we will make sure to explore all left messages here in the office in addition to letting prospective tenants know that they can speak with other members of the team to handle holding fees and deposits.
We never set out to make moving stressful. We hope you can accept our apologies in how this breakdown in communication might have exacerbated and already difficult time for you. We hope your partner was successful in his job interview and you are happy in your new home.
★★★★★ 5/5
GoogleI was very happy with the way the Sawyers Team in Portslade handled the sale of my late mothers house. I was in the process of dealing with her Estate and selling my own house in Southampton and the same time. The whole team Aaron,Jake, & Alex were very helpful and professional at all times. They were also very patient and understanding during a fairly stressful time. I live abroad and in spite of this they still managed to keep me up to date with the situation at all times. I would not hesitate to recommend them to any one buying or selling a house.
Roy · 4 October 2020
Agent replied · 8 June 2023
Roy it was our pleasure.
We hope you are enjoying Malta and the new home.
Aaron - Sawyer and Co
★★★★★ 5/5
GoogleBack in 2009 Sawyer and Co sold us a property in Portslade, and I was impressed enough to use them when we needed to move on to pastures new. Aaron as our main contact and poor Alex who had to deal with me when Aaron was away were both excellent. Courteous, worked with us, accepted that we both hold odd hours and chased up everyone with the right amount of diligence to ensure that the sale went as smoothly as possible. I have nothing but praise for the team and would solidly recommend them to anyone looking to either Buy or Sell.
Ric · 4 October 2020
Agent replied · 8 June 2023
Thanks Ric, we wish you the best for the future in Norfolk!
★★★★★ 5/5
GoogleI purchased my first home through Sawyer&co Portslade and I really cant recommend them enough. They clearly guided me through the process letting me know what to expect next at each stage. They dealt with my enquiries promptly and always got back to me when they said they would. Jake was very thorough in keeping me informed of progress and always offering to help further in any way he could. Aaron was very informative and prompt in dealing with things to keep process moving along quickly. Everything was done with a smile and a happy, positive attitude. The hard work of the team ensured my purchase went from offer to completion in just 8 weeks and 6 days. I am so impressed with Aaron, Jake and Alex who worked so hard to make this happen for me. Thank you.
Mandy · 4 October 2020
Agent replied · 8 June 2023
Thank you so much for taking the time to write such nice words. It was our pleasure to find you a home in Portslade that you love. We hope you enjoy the garden as planned!
★★★★★ 5/5
GoogleI instructed Sawyer and Co to handle the sale of my property and they did a great job. The marketing photos were amazing, and they got me an offer in the first weekend of viewings. Aaron and the team were fantastic and a pleasure to deal with. Helping me through a nightmarish purchase through another agent. I could not be happier with the service they offered, both professional and friendly, I would highly recommend them.
Rachael · 4 October 2021
Agent replied · 14 June 2024
Hi Rachael - thank you so much for trusting us to help you move. Your comments are warmly received. We hope you are loving the house and Archie loves his new school and makes new friends :) you are always welcome to pop in and say hi (as long as you bring cakes haha)
★★★★★ 1/5
GoogleWe did a viewing for a rental house in portslade back in August. My partner was contacted by the agency a few days later telling us we got that place and needed to come down to put down a deposit. My partner was going for an job interview and told the agent he will call back within an hour. We tried all day to contact him. No respond, no call back, nothing. We left messages with his colleagues and still we didn't hear anything. Then half an hour after they closed we got an email from the agent tell us the property had gone to someone else. How is this acceptable? We had two weeks to find somewhere to live and it was an absolutely nightmare. To be promised a property and cancelling other viewings to then be told it's not available anymore AFTER they closed so you can't call them. We got hold of one colleague next day and he was very apologetic. Never heard from the agent. Very poorly handled
ChezAmis · 8 June 2020
Agent replied · 8 June 2023
Thank you for letting us know where we might have let you down. We are an ever evolving company and always look for honest feedback so we appreciate you taking the time to let us know what we can improve in the future. After looking into this further we would like to explain how we think communication broke down.
Messages were left specifically for a member of staff who was on back to back appointments during the day therefore not able to respond. During this time a viewing took place at the property and that particular tenant came into the office immediately and placed a holding deposit for the house. When this member of staff came back in to branch after the day of external appointments (outside opening hours) he left a message with the bad news.
In future we will make sure to explore all left messages here in the office in addition to letting prospective tenants know that they can speak with other members of the team to handle holding fees and deposits.
We never set out to make moving stressful. We hope you can accept our apologies in how this breakdown in communication might have exacerbated and already difficult time for you. We hope your partner was successful in his job interview and you are happy in your new home.
★★★★★ 1/5
GoogleWe did a viewing for a rental house in portslade back in August. My partner was contacted by the agency a few days later telling us we got that place and needed to come down to put down a deposit. My partner was going for an job interview and told the agent he will call back within an hour. We tried all day to contact him. No respond, no call back, nothing. We left messages with his colleagues and still we didn't hear anything. Then half an hour after they closed we got an email from the agent tell us the property had gone to someone else. How is this acceptable? We had two weeks to find somewhere to live and it was an absolutely nightmare. To be promised a property and cancelling other viewings to then be told it's not available anymore AFTER they closed so you can't call them. We got hold of one colleague next day and he was very apologetic. Never heard from the agent. Very poorly handled
M-S · 29 April 2020
Agent replied · 28 April 2024
Thank you for letting us know where we might have let you down. We are an ever evolving company and always look for honest feedback so we appreciate you taking the time to let us know what we can improve in the future. After looking into this further we would like to explain how we think communication broke down.
Messages were left specifically for a member of staff who was on back to back appointments during the day therefore not able to respond. During this time a viewing took place at the property and that particular tenant came into the office immediately and placed a holding deposit for the house. When this member of staff came back in to branch after the day of external appointments (outside opening hours) he left a message with the bad news.
In future we will make sure to explore all left messages here in the office in addition to letting prospective tenants know that they can speak with other members of the team to handle holding fees and deposits.
We never set out to make moving stressful. We hope you can accept our apologies in how this breakdown in communication might have exacerbated and already difficult time for you. We hope your partner was successful in his job interview and you are happy in your new home.
★★★★★ 1/5
GoogleWe did a viewing for a rental house in portslade back in August. My partner was contacted by the agency a few days later telling us we got that place and needed to come down to put down a deposit. My partner was going for an job interview and told the agent he will call back within an hour. We tried all day to contact him. No respond, no call back, nothing. We left messages with his colleagues and still we didn't hear anything. Then half an hour after they closed we got an email from the agent tell us the property had gone to someone else. How is this acceptable? We had two weeks to find somewhere to live and it was an absolutely nightmare. To be promised a property and cancelling other viewings to then be told it's not available anymore AFTER they closed so you can't call them. We got hold of one colleague next day and he was very apologetic. Never heard from the agent. Very poorly handled
Sophie · 11 December 2019
Agent replied · 9 December 2024
Thank you for letting us know where we might have let you down. We are an ever evolving company and always look for honest feedback so we appreciate you taking the time to let us know what we can improve in the future. After looking into this further we would like to explain how we think communication broke down.
Messages were left specifically for a member of staff who was on back to back appointments during the day therefore not able to respond. During this time a viewing took place at the property and that particular tenant came into the office immediately and placed a holding deposit for the house. When this member of staff came back in to branch after the day of external appointments (outside opening hours) he left a message with the bad news.
In future we will make sure to explore all left messages here in the office in addition to letting prospective tenants know that they can speak with other members of the team to handle holding fees and deposits.
We never set out to make moving stressful. We hope you can accept our apologies in how this breakdown in communication might have exacerbated and already difficult time for you. We hope your partner was successful in his job interview and you are happy in your new home.
★★★★★ 5/5
GoogleI recently viewed a property with Stuart Batchelor at Sawyers and Co. I was on a tight schedule as I do not live locally and needed to find a property before returning back to London. Stu was exceptional in the service he provided. He recommended a property that matched our criteria and went above and beyond to try and arrange a same day viewing. He was prompt in communicating all information and explaining the process of renting a property. He was professional, knowledgeable and friendly. I trusted him to find us a good home and I am now very excited to move in! Thank you Stu!
Ruby · 9 June 2019
Agent replied · 8 June 2023
Thanks Ruby - hope you are keeping well
★★★★★ 5/5
GoogleI recently viewed a property with Stuart Batchelor at Sawyers and Co. I was on a tight schedule as I do not live locally and needed to find a property before returning back to London. Stu was exceptional in the service he provided. He recommended a property that matched our criteria and went above and beyond to try and arrange a same day viewing. He was prompt in communicating all information and explaining the process of renting a property. He was professional, knowledgeable and friendly. I trusted him to find us a good home and I am now very excited to move in! Thank you Stu!
Ruby · 4 October 2018
Agent replied · 29 October 2023
Thanks Ruby - hope you are keeping well
★★★★★ 5/5
GoogleWe sold our flat with Sawyers, we had previously tried to sell for two and a half years with another well established local agent but the sale was complicated because of a freehold issue. Sawyers found the right buyer and we completed within a few months.
I cannot recommend highly enough the diligent, and professional approach of both James the branch manager and especially Conor who handled our sale with the patience and sensitivity required for it to successfully progress to completion.
Worth every penny of their (very competitive) fee!!!
Matt · 4 October 2017
Agent replied · 8 June 2023
Thank you very much Matt
★★★★★ 5/5
GoogleI helped a relative to sell their home through Sawyer & Co. Both their quote and contract term were very reasonable. We were extremely pleased with the quality of the photographs taken and the brochure produced. The particulars on their website were excellent, showing large pictures of the property and a 3D Matterport viewing option. Sawyer & Co. were able to find a buyer within a week or two of the house going up for sale. The transaction was made much easier by having the assistance of Lucy Cratchley, Sales Progressor, who kept us fully informed of proceedings and answered any queries between the buyer and ourselves promptly with tact and diplomacy. I have no hesitation in recommending Sawyer & Co.
Gillian · 16 September 2024
Agent replied · 23 April 2026
Thank you, Gillian. We’re so pleased to hear you were happy with the marketing of the property and that Lucy’s communication and diplomacy helped make the sale process smooth and well-informed from start to finish.
★★★★★ 5/5
GoogleI cannot thank Lucy and her team enough for her support and patience. From viewing to completion sawyer and Co were supportive and on hand to push the process on. Really fabulous , personal and honest service. Highly recommend ! Fiona
Leona · 28 March 2024
Agent replied · 18 October 2023
Thank you so much Fiona for taking the time to leave us such a fantastic review! Lucy will be over the moon with your feedback!
★★★★★ 5/5
GoogleWe have been working with Lucy since early 2022 on a property which was at times very difficult and full of surprises , throughout the whole time Lucy has been very professional and on hand when needed , we are now finally at completion and moved in and can't thank Lucy enough 🙌 …
L · 8 May 2023
Agent replied · 28 April 2024
Thanks Liam, we hope you are enjoying the garden and your new home
★★★★★ 5/5
GoogleI cannot praise Lucy enough! She has been so communicate and thorough. This is my first experience of selling a property, and she’s helped me understand every step we take and kept me in the loop throughout. Thank you Lucy!
Lydia · 28 March 2024
Agent replied · 24 March 2026
Thank you, Lydia. We’re delighted to hear Lucy’s communication and thorough approach helped guide you through your first property sale and kept you well informed throughout.
★★★★★ 5/5
GoogleWe have been working with Lucy since early 2022 on a property which was at times very difficult and full of surprises , throughout the whole time Lucy has been very professional and on hand when needed , we are now finally at completion and moved in and can't thank Lucy enough 🙌 …
Liam · 11 October 2022
Agent replied · 8 June 2023
Thanks Liam, we hope you are enjoying the garden and your new home
★★★★★ 5/5
GoogleWe have worked with Tracey at Sawyer and Co as renters for a while now and continue to find the service we receive to be excellent. Tracey is efficient and quick at getting back to us and renaming in contact. We have no plans to change agency and would highly recommend them to people looking for a professional and attentive rental agency.
Christina · 16 July 2021
Agent replied · 14 June 2024
Thanks for your comments Christina. We love hearing the feedback for Tracey being so positive. She takes great pride in customer service so your words are very much appreciated.
★★★★★ 5/5
GoogleHave nothing but good things to say of Sawyer & Co who are selling the house we're buying. Lucy has been very helpful with communication and moving things along for us. Thank you!
Hellen · 28 March 2024
Agent replied · 24 March 2026
Thank you, Hellen. We’re pleased to hear Lucy’s communication and support have helped keep things moving smoothly with your purchase.
★★★★★ 5/5
GoogleI can't praise Hassen Zahid enough. He provided excellent customer service to us. Answered all our questions and replied to all our messages within minutes. He put our mind at rest when we were worried and solved all issues that arose. Definitely recommend speaking with Hass. Thank you so much Hass for all your help and patience :)
Sarah · 20 May 2021
Agent replied · 8 June 2023
Thanks for your comments Sarah, Hass and the team are really happy for you and Patrick. They know you will be happy in such a beautiful home.
★★★★★ 5/5
GoogleWe recently sold our home through Sawyer and co and they made the whole process easy and pretty much stress free. Hassen has been brilliant from the start, being flexible with us and not pressuring us into anything we didnt feel comfortable with. Really profesional and friendly team. Thank you!
Sarah · 20 May 2022
Agent replied · 25 June 2024
Thanks Sarah, we hope you have a lovely christmas in your new place!!
★★★★★ 4/5
GoogleKept up to date throughout the selling process Once they sold the property Lucy was so helpful in assisting the smooth transition to completion.
Peter · 23 April 2024
Agent replied · 1 January 2024
Thank you so much for taking the time to leave us such a great review
★★★★★ 5/5
GoogleLucy has been brilliant in helping us progress with the sometimes tricky processs of house buying. Always quick to respond and a great communicator!
Iain · 23 April 2024
Agent replied · 23 April 2026
Thank you, Iain. We’re so pleased to hear Lucy’s quick responses and clear communication have been such a help throughout your purchase.
★★★★★ 5/5
GoogleWould highly recommend Bob Beaken. Always helpful and extremely professional, providing me with regular updates and advice. I could totally relax knowing he was dealing with everything on my behalf, which I did not expect at all. I thought I'd be chasing him but simply not the case! What a breath of fresh air. His colleagues, particularly James were always fantastic
Lucy · 4 October 2017
Agent replied · 8 June 2023
Thank you very much Lucy
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
