5/5
TrustpilotHighly recommend
I have used various estate agents and solicitors over the years and found Ocean to be conscientious and professional with excellent communication, making the process less stressful.
Trusted Agent profile · Portishead
Ocean Portishead reviews
★★★★★
1,571 reviews across 2 platforms
43 High Street, Portishead, BS20 6AA, BS20 6AA
Part of Ocean, see every office.
Ocean's office in Portishead, at 43 High Street, is rated 4.8 out of 5 across 1,571 reviews on two platforms, including 193 Google reviews rated 4.8.
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Awards
Industry awards
Ocean Portishead won awards at EA Masters in two years, most recently 2025.
EA Masters winner in two years: 2025, 2022.
EA Masters by year, 2025 to 2022
2025 1 Gold EA Masters 2025 winners
- GoldEA Masters 2025: Best Estate Agent Guide 2026 Gold Award, Portishead branch
2022 1 Gold EA Masters 2022 winners
- GoldEA Masters 2022: Best Estate Agent Guide 2023 Gold Award, Portishead branch
Source: EA Masters winners lists, as published, linked by year.
Reviews
Every review we hold for the Portishead office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGood communication
We were kept informed by means of an online form which was emailed to us regularly. Good not to have loads of paper.The fees were very reasonable and the period from accepting an offer to completion went very smoothly.
5/5
TrustpilotBest experience with Ocean
Best experience with Ocean , it,s a great choice , the team it,s very helpful, can give you good ideas abaut you dream house. If you ask me I will say Ocean it,s the best !
4/5
GoogleI have just bought an apartment in a retirement development in Portishead and found the staff at Ocean very helpful. A particular word of praise for Emma in keeping me regularly informed in what turned out to be a long and protracted process
5/5
TrustpilotOcean ,it,s the best team that I know
Ocean ,it,s the best team that I know , every person is so special and helpful, they will look for you to have the dream house for you ! Thank you Ocean and I'm really grateful!
5/5
TrustpilotExcellent service and communication
Regular email updates were great. The online portal is excellent; really easy to use and great for keeping up to date with progress. Highly recommended
5/5
TrustpilotRichard and Claire look after you..
Richard first, then Claire excellent service! Taking me through each step easy to understand my financial support and product consuming.Even after mortgage agreement was in place, some better interest products became available and offer was updated.Great communication, confidence inspiring and friendly approachable service from this returning customer...
5/5
TrustpilotJames & Jemima
James & Jemima are very knowledgeable, and so helpful. They make things very easy during the letting process, and are always on the end of the phone if i need any help or advise. Thank you!
5/5
TrustpilotGreat experience
Bought our house through ocean and mainly dealt with joe and Liz and they were great! So helpful nothing was too much trouble Thank you
5/5
TrustpilotVery helpful throughout the process.
5/5
GoogleI had a great experience with the Ocean Agents. I would like to point out Matthew Lennon who helped us solve all the stressful paper work and get everything done in time. Definitely will recommend this agency to others.
Agent replied · 22 October 2024
Thank you for taking the time to leave this fantastic review of Matthew and the lettings team, he will be delighted to read it... moving home is rarely stress free but we hopefully make it less so.
5/5
TrustpilotRecommend Tom and Jordan at Ocean 5 star service
Tom and Jordan at Ocean were excellent, very professional but friendly as well. They kept me updated at every step. Also the systems for uploading information were easy to use.
5/5
TrustpilotGreat experience renting my first home
Dealt with both Keith and Charlie who have walked me through the process of renting my first home. Really appreciate everything you have done for me thus far! Thank you!
5/5
GoogleThe team at Portishead are excellent. We had been on the market over 6 months before we switched to Ocean. We were with them 2 weeks and got an offer close to our asking price. In addition the mortgage service is excellent, securing a saving of £600 per month over our existing provider. I really recommend this team.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotHelpful with renting
Ocean have been trustworthy and cooperative during me and my partners search for a flat. Amelia and Lily have been very helpful - both happy to answer any of our enquiries and were clear and punctual with their responses.
5/5
TrustpilotThey kept us up to date at all times
They kept us up to date at all times, were responsive and made us feel confident everything was being dealt with professionally and in good time.
5/5
TrustpilotAn absolute pleasure to deal with and…
An absolute pleasure to deal with and made our house purchase really straightforward. The one thing that really sticks with me is the constant communication throughout. Thanks Ocean.Carly and Ryan
5/5
GoogleAll of the team worked tirelessly to help sell our property during a difficult time, they continued to work their hardest even when it got really tough. Great team, great communication.
5/5
GoogleI was really impressed with the professionalism of the Ocean team in Portishead. They kept me updated the whole way through the process and were lovely to deal with. I'd definitely recommend them if you're selling your property.
Agent replied · 22 October 2024
Thank you for your fabulous review of the Portishead team we will make sure we pass on your comments and obviously the 5* rating, much appreciated.
5/5
TrustpilotSpeedy conclusion to the 'For Sale' process
My house sale concluded in the winter months which I would not recommend but the service provided really helped to alleviate the stresses involved in house sale/moving. Thank you very much for a smooth conveyancing experience.
5/5
TrustpilotWe let our property through Ocean with…
We let our property through Ocean with Hema and Abu. We had a great experience, they were responsive and turned things around very quickly getting us some great tennants.
5/5
TrustpilotThey've been very friendly and quick to…
They've been very friendly and quick to respond throughout the whole process. I also opted to use Ocean Property Lawyers, and that was a smooth experience, as well.
5/5
TrustpilotWe have used ocean financial services…
We have used ocean financial services on 3 occasions now and would not hesitate to turn to them again when remortgaging next time. Helpful, efficient and great communication.
5/5
GoogleI had a wonderful experience with Ocean home, where I met two amazing people Keith and Charlie. Keith your quick response to my messages was amazing. Charlie, thanks for waiting for me when I could not arrive in time.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Ocean Portishead
Has Ocean won any awards?
Yes. Ocean Portishead won Gold for Best Estate Agent Guide 2026 Gold Award, Portishead branch at EA Masters 2025, and 1 other industry award since 2022.
