Trusted Agent profile · Portishead
★★★★★
1,570 reviews across 2 platforms
43 High Street, Portishead, BS20 6AA, BS20 6AA
Part of Ocean, see every office.
Ocean's office in Portishead, at 43 High Street, is rated 4.8 out of 5 across 1,570 reviews on two platforms, including 193 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Ocean Portishead hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Portishead.
Ocean Portishead won awards at EA Masters in two years, most recently 2025.
EA Masters winner in two years: 2025, 2022.
2025 1 Gold EA Masters 2025 winners
2022 1 Gold EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Every review we hold for the Portishead office, from every platform, shown as written. First names only.
5/5
TrustpilotAfter not receiving response from a lot…
After not receiving response from a lot of estate agencies when i applied through Ocean Estate Agents i immediately get a respond and they offer me different accommodation to view and was happy with the professionalism they have.i would like to really Appreciate Lilly Butler for your professionalism..i would recommend everyone to use Ocean Estate Agents
5/5
TrustpilotGeorgia has been really helpful
Georgia has been really helpful with our application to rent a property. She made the whole process feel really easy and is always very responsive
5/5
TrustpilotFlat hunting with Ocean.
Ocean Estate Agents were helpful and efficient in finding me a flat.
5/5
TrustpilotI recently was in search for a place to…
I recently was in search for a place to rent and Ocean helped me find it within a day! Lily Butler, who was responsible to arrange everything for me. She is fast and very friendly! I cannot thank her enough! I'll buy my first house from with Ocean's help soon too :)
5/5
TrustpilotExpectations exceeded
Over the past 4 months I have been trying to sell my home in the Weston-Super-Mare area.
5/5
TrustpilotKeith and Charlie were professional did…
Keith and Charlie were professional did exactly what they said they would do with no hassle
5/5
GooglePaul and Demi helped me with a quick purchase and we’re always quick to get back to me and keep me up to speed. Very refreshing.
5/5
TrustpilotAmazing from start to finish
Amazing from start to finish. Communication was excellent and supported throughout the whole process. Would definetely recommend. Emily was outstanding
5/5
TrustpilotSeamless Experience for a First-Time Buyer
I recently purchased my first property, and the process of applying for a mortgage was made incredibly smooth by Ocean. As a first-time buyer, I had little knowledge about mortgages, but their team guided me patiently through every step. The communication was clear, and they simplified the complexities of the process. I highly recommend Ocean for their professionalism and making this daunting task surprisingly easy.
5/5
TrustpilotExcellent
Absolutely Brilliant 🤩 A massive Thank you to Steve Clarke & All the team. 💯 recommend, did a fantastic job.
1/5
GoogleUnfortunately, as buyers - we have had a mediocre experience. The communication throughout the process was hit and miss. This was my first property purchase and explained I didn’t know the steps involved. Nothing was ever explained to us and assumed we should just know. My partner and I felt like an inconvenience pretty much throughout the whole process. The day of completion was the poorest service - we attended the Portishead office with heaps of excitement to collect the keys to our first family home, to be handed a bog standard white envelope containing two keys and to be told they had run out of fizz and something would be sent to us. I’ve never felt so underwhelmed and undervalued. A week later and still nothing…… The fact our exchange date was known for over a fortnight - you’d have thought something could have been sorted, even a card from the card shop 5 meters away!! Or a bouquet from one of the two independent florists on the high street - I know that’s what other Estate Agents manage for their customers. Very poor. If/when we ever come to selling our property, we certainly won’t be using Ocean.
5/5
GoogleI highly recommend Ocean Estate Agents. Demi, our move manager ensured a smooth transition throughout the process with clear communication and speedy responses to any queries. We found the whole team professional, personable and very … More
5/5
GoogleQuick response and very professional. Charlie was fantastic in showing me a rental property and efficiently getting me a response.
5/5
TrustpilotHighly recommended
Really good and professional service I’ve received from them while baying house .
5/5
TrustpilotKelly, Nicola and the fab Ocean team
Kelly, Nicola and the team were fantastic from start to finish.
5/5
Trustpilothe Estate Agents and the Conveyancing…
The Estate Agents and the Conveyancing Team at Ocean were very helpful. The arranging of visits to the property for sale extremely good. Communication also excellent. The Conveyancing Team were also extremely efficient and again Communication was excellent. Would definitely recommend. Another bonus was having the Estate Agent and the Conveyancing in the same building.
5/5
TrustpilotKept involved throughout and well…
Kept involved throughout and well informed. Friendly knowledgeable staff
5/5
TrustpilotThanks to Jemima for a well organised…
Thanks to Jemima for a well organised letting experience.
4/5
TrustpilotHappy customer
Abu Miah was warm and welcoming. Very easy sending documents and sorting our shared flat
5/5
Trustpilotgood experience
Abu was really helpful in sorting out our student property and managed to put everything in place quickly
4/5
TrustpilotGreat service provided and Melissa was…
Great service provided and Melissa was brilliant to deal with. Thanks
5/5
GoogleGreat experience with Charlie. Very professional, friendly and efficient with responses which made the whole process straightforward. Highly recommend, thank you very much!
4/5
TrustpilotVery helpful staff with a tricky sale
The staff who helped with our sale were easy to contact and very helpful. It was a bit of a stressful process due to the first buyer being unreliable, but they did their best to guide and reassure us. We would have given 5 stars, but sometimes we were a little confused about the process and timeframes, but overall we were very happy with the service and would use them again.
5/5
TrustpilotHighly recommend mortgage services
Luigi and Clare at Ocean Mortgage Services are great. No question to small, responding to queries extremely quickly and thinking ahead to the very best solution/rates for our house remortgage. Would highly recommend to anyone needing a mortgage. Have used as a first time buyer, on a second house purchase and as a remortgage.
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Yes. Ocean Portishead won Gold for Best Estate Agent Guide 2026 Gold Award, Portishead branch at EA Masters 2025, and 1 other industry award since 2022.
