5/5
TrustpilotJack was really helpful
Jack was really helpful! Quick and easy application so far!
Trusted Agent profile · Portishead
Ocean Portishead reviews
★★★★★
1,571 reviews across 2 platforms
43 High Street, Portishead, BS20 6AA, BS20 6AA
Part of Ocean, see every office.
Ocean's office in Portishead, at 43 High Street, is rated 4.8 out of 5 across 1,571 reviews on two platforms, including 193 Google reviews rated 4.8.
Reviews
Every review we hold for the Portishead office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotTommy has been very helpful
Tommy has been very helpful, friendly and communicative from setting up our viewing, through the application process and arranging check-in
5/5
TrustpilotPhaedra was incredible!
Needed a student house and Phaedra was incredible! She sorted us out with a lovely spot and was beyond helpful. SO reccomend!
5/5
TrustpilotProfessional and helpful manager
Professional and helpful manager. Billy is a credit to the team.
5/5
Googlewe got there eventually. staff very helpful.Demi always kept me informed or was always on the end of phone if I needed to speak to her.
5/5
TrustpilotGemma Gill was extremely helpful.
Gemma Gill was extremely helpful.Thank you
5/5
TrustpilotHighly recommended
I would highly recommend Ocean they were friendly, trustworthy and professional. They really supported and pushed my house buying journey from start to finish, special thanks to Jenny Green
5/5
TrustpilotThe assistance provided by the team…
The assistance provided by the team during th process of going to completion was great!
5/5
TrustpilotEfficient service - would recommend
I was recommended Ocean Finance by an Estate agent, having used another broker in the past. Efficient service and advice in arranging a mortgage for a complex property. Very appreciative of Neil's expertise. He emailed regularly to ensure I got the best product / interest rates possible. Thank you for your excellent service.
1/5
TrustpilotOne of the most annoying letting…
One of the most annoying letting agencies! Landlord oriented 100%. Glad i moved i not having to deal with them againOcean bradley stoke is def a no!!!Avoid !!!
Agent replied · 22 October 2024
We encourage and value feedback at any time from all clients of Ocean, we ensure everyone can get in touch at any time, at their convenience. Tenants in particular have access to 24/7 care for managed properties. Furthermore, they are encouraged to pop into their local branch to meet relevant staff. As an independent service provider and local employer of 40 years, we continually strive to provide the best possible service for all.Thank you for your comments, however; we are at a loss as to why you would provide a negative review after your four-year tenancy. As with all negative comments, a Director investigates matters. Our Property Management team have confirmed we have no record of any outstanding property issues, indeed your property manager is not aware of any disruptions for the whole of your tenancy. We see no reason for your comments, they are contrary to the many hundreds of positive reviews from both tenants and landlords.Please feel free to get in touch directly if there are any specific matters you wish to discuss.Kind Regards, Ocean
5/5
TrustpilotFriendly team…
Such a friendly and efficient team especially Lily Butler, thank you.
5/5
TrustpilotVery happy customer
The agents were incredibly knowledgeable about the area and what the price should be put up as. Because of this we sold within a week for an offer which was more than we thought we would get. They offered a professional service and kept us informed every step of the way. Would recommend to my friends and family.
5/5
TrustpilotSo professional, fair and friendly
We had bought and sold with Oceans and I would totally recommend their work and service. So friendly and professional. Things moved fast and I really appreciate their nudges to get paperwork done with our busy schedules, we never had to chase them for anything. Always had feedback on all viewings, pricing on sale and buying fair and realistic. Genuinely nice people doing a great job.
5/5
TrustpilotThere is a reason we’ve used them twice…
There is a reason why we have used the team a second time. Incredible service. Once again they’ve made the process very easy and straightforward. Highly recommend.
5/5
TrustpilotThank you !
Joshua has been very helpful in answering all of our questions and concerns. He has made this experience much les stressful, thank you!
5/5
TrustpilotThis has been a long drawn out sale…
This has been a long drawn out sale process but Ocean has done all that is necessary, no complaints at all.
5/5
TrustpilotExcellent service
Excellent service and updated at every stage
5/5
TrustpilotGreat estate agents
The Ocean Team supported us fully throughout our moving process and as first time buyers, provided us with all the help and information we needed to complete the buying process. From our very first viewing of the property up until completion, the team were always quick to help us with any queries and questions, and always to a high standard. Overall we couldn’t be happier with the experience and the services provided.
5/5
TrustpilotA joy to work with, super efficient from end to end
Neil and Nicola were both a joy to work with. Super efficient from end to end! I will definitely recommend Ocean in future!
4/5
TrustpilotOcean get things done
everything from the sellers solicitors was fantastic in terms of communication and in terms of helping to process matters when things were stalled with my own solicitors. only a minor blip with regards to management company of property not being aware their the flat was even being sold and i had not been given codes for the building access to recycling and shed or energy reading area. Otherwise Ocean have been fantastic
5/5
TrustpilotI worked primarily with Debbie West
I worked primarily with Debbie West, and the service was excellent. She communication was great, and she updated me every few days, even when there wasn't much change in progress. This helped to give me peace of mind and assured me things were carrying on as they should. Everything at the estate agents' end was very efficient during exchange and completion, and they appreciated I wanted to be in ASAP. I would recommend :)
5/5
TrustpilotGreat move experience
Move managers Elizabeth and Lisa were brilliant, keeping us updated on the sale at all times .
5/5
TrustpilotGreat move experience
Move managers Elizabeth and Lisa were brilliant, keeping us updated on the sale at all times .
5/5
TrustpilotReally good experience
Really good experience. Liam was great and always happy to help.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
Industry awards
Ocean Portishead won awards at EA Masters in two years, most recently 2025.
EA Masters winner in two years: 2025, 2022.
EA Masters by year, 2025 to 2022
2025 1 Gold EA Masters 2025 winners
- Branch Gold Award (1)EA Masters 2025
- Portishead
2022 1 Gold EA Masters 2022 winners
- Branch Gold Award (1)EA Masters 2022
- Portishead
Source: EA Masters winners lists, as published, linked by year.
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Questions about Ocean Portishead
Has Ocean won any awards?
Yes. Ocean Portishead won Gold for Best Estate Agent Guide 2026 Gold Award, Portishead branch at EA Masters 2025, and 1 other industry award since 2022.
