Trusted Agent profile · Portishead
★★★★★
1,571 reviews across 2 platforms
43 High Street, Portishead, BS20 6AA, BS20 6AA
Part of Ocean, see every office.
Ocean's office in Portishead, at 43 High Street, is rated 4.8 out of 5 across 1,571 reviews on two platforms, including 193 Google reviews rated 4.8.
Every review we hold for the Portishead office, from every platform, shown as written. First names only.
5/5
TrustpilotJenny was exceptionally helpful!
Jenny was very attentive, helpful, responsive and polite throughout the whole journey of me buying my first home. She was the glue between all parties when sometimes things proved challenging in communicating between stakeholders - Jenny was on it at all times. Thanks so much!! :)
5/5
TrustpilotI had a fantastic experience working…
I had a fantastic experience working with Tommy Day from Ocean. His professionalism and responsiveness made my rental experience smooth and stress-free. I highly recommend Tommy to anyone in search of a reliable and diligent estate agent.
5/5
TrustpilotTanya was really helpful dealing with…
Tanya was really helpful dealing with me when I am living in Australia. She has been very supportive and explained everything clearly to me as we have gone along. Thank you!
5/5
TrustpilotA big thank you to Ella Peacey and…
A big thank you to Ella Peacey and Debbie West and everyone involved for making the communication and the whole purchasing process easy and nice. They responded to all of my questions immediately and kept me updated with the process. Thanks!
5/5
TrustpilotKayla made the lettings process…
Kayla made the lettings process incredibly straightforward from start to finish. She ensured everything was handled professionally and all deadlines were met to get the tenants moved in as quickly as possible.I would highly recommend her and her team. Thank you!
2/5
TrustpilotLost out on a significant amount of…
Lost out on a significant amount of money as the solicitors did not put through mortgage payment redemption in time. It's a shame that you have to constantly chase them to do what seems to be everyday parts of their role. Getting information from them is like extracting blood from a stone. If you're happy to email them every day then you should go with these guys as they did give us a decent rate in comparison. You get what you pay for.
5/5
TrustpilotOcean found me the perfect tenant
Ocean found me the perfect tenant. Lily was very professional and supportive. She helped and advised me, to choose the right Tennent. I have peace of mind. I’m very happy with my experience with lily and ocean. Thank you so much 😊
5/5
TrustpilotOcean Estate Agents were fantastic from start to finish!
We used Ocean Estate agents to sell our home and buy a new one. All staff we dealt with were fantastic, very friendly & completely professional from start to finish. They guided us through the process and tried to make it as stress free as possible. We had a particularly difficult process with buying our new home, caused by the seller, but Ocean were very supportive and kept us informed at all times. We wouldn't hesitate to use them again and highly recommend to friends and family.
5/5
TrustpilotA positive experience all round
Such a positive experience all round with Ocean. We purchased our house through them 10 years ago, and found them professional, helpful and honest throughout. We came back to them to sell, and the same was true as a vendor. The whole team was highly professional, friendly and well informed about our property, the potential buyers and everything to do with the sale, so we were well supported through the entire process - especially when things got a bit tricky for other reasons.
5/5
TrustpilotFantastic!
Fantastic!Lily Butler was great and helped me find the perfect property which suited exactly what I was looking for!
4/5
GoogleOceans did a good job, selling our property. Demi was very good at keeping us informed of what was happening.
5/5
GoogleGreat support throughout the whole process from start to finish there was always quick replies and communication from all of ocean. Was a smooth process and for a first time buyer made me feel at ease. Very patient when asked questions and booking in multiple viewings etc. would recommend and use again if I ever needed!
5/5
TrustpilotExcellent service throughout the selling and buying experience
We have just completed on both selling our property in Portishead and buying a new home in wales. The attention to detail, the communication, and accessibility to both the sales team and the conveyance team has been excellent. Matt , Paul and in particular jack who went the extra mile to help us even on his Easter weekend has been excellent. The whole team did an excellent job managing all the viewings using up to date technology so we knew who was coming and got immediate feedback while Claire , who managed our conveyance was second to none on all our dealings with her as well as the team working with her. We would highly recommend and have done ocean to anyone - Thank you !
5/5
GoogleWe can’t thank the staff at Ocean enough for guiding us through the whole process of selling and buying our new home in a caring, friendly and professional manner. Particular thanks to Paul and Craig but also to the legal team, Stacey, Charley and Sarah who managed to get us to the point of exchange within an extremely tight time schedule. We would thoroughly recommend the team at Ocean.
5/5
TrustpilotEvie at Ocean has been excellent in…
Evie at Ocean has been excellent in contacting me on the latest properties that suit my requirements as soon as they are available. Evie is a friendly professional young lady.
5/5
TrustpilotYou supported us all the way thought…
You supported us all the way thought the process and kept us well informed. Excellent service.
4/5
TrustpilotMany thanks to Ocean Estate Agents most…
Many thanks to Ocean Estate Agents, especially Abu and his team, for providing my family and me with a smooth and professional service in terms of timely updates and due diligence during the process of my move to Bradley Stoke.
5/5
TrustpilotThe perfect people to sell.your home 🏡
Ocean Estate Agents helped me sell my mother’s property, and I am very grateful for the support they gave me throughout this process.
5/5
TrustpilotJust want to thank Abu ,Josh and Lily…
Just want to thank Abu ,Josh and Lily for their professionalism, first time dealing with Ocean but not the last , so pleased to have these guys close to home at Bradley Stoke again many thanks Lou and Liz Casali
5/5
TrustpilotQuick process
Charlie bird was very helpful when dealing with Ocean lettings whilst finalise a rental property
5/5
TrustpilotGreat service
Great service. Always available & dealing with Mel was an absolute pleasure. She was so so helpful! Even when my printer broke, she stepped into help. I would highly recommend Ocean.
5/5
TrustpilotI have used Keith @ Ocean to locate…
I have used Keith @ Ocean to locate tenants for all of my Buy to Let property's over a number of years, I always find them very helpful, professional and always offer great advice.The whole team makes the experience perfect and easy, I have delt with Keith more often that not and he is very helpful with a great deal of experience.Highly recommended.Thanks very much.
4/5
TrustpilotFriendly Staff
Really friendly staff and helped us to find our home. They were very supportive with our decisions and helped us to secure our property. I did find, at times during the sale, we seemed to be chased for things that should have gone through the solicitor as well as being the go between the solicitor and the estate agent a fair amount. However, it was a quick and easy sale. Thank you.
5/5
TrustpilotJust moved into our first home and…
Just moved into our first home and found working with Ocean to be very positive. Sadie and Ashleigh were particularly helpful and communicative and ensured we knew what was happening as first time buyers.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Ocean Portishead won awards at EA Masters in two years, most recently 2025.
EA Masters winner in two years: 2025, 2022.
EA Masters by year, 2025 to 20222025 1 Gold EA Masters 2025 winners
2022 1 Gold EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Ocean Portishead hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Portishead.
Yes. Ocean Portishead won Gold for Best Estate Agent Guide 2026 Gold Award, Portishead branch at EA Masters 2025, and 1 other industry award since 2022.
