Trusted Agent profile · Porthcawl
★★★★★
87 reviews across 2 platforms
58 John Street, Porthcawl, CF36 3BD
Peter Alan's office in Porthcawl, at 58 John Street, is rated 4.3 out of 5 across 87 reviews on two platforms, including 85 Google reviews rated 4.4.
Every review we hold for the Porthcawl office, from every platform, shown as written. First names only.
5/5
GoogleDania was very professional in the way she welcomed us and showed us around the bungalow. Unfortunately, the property was not suitable for our needs!
Thanks for taking the time to leave your review Roger, although the 1 star rating you've left is for Peter Alan as a business rather than the property you were viewing. Perhaps, if you were happy with the service you received from us, you would'n't mind reviewing the rating you've left for us? Many thanks
1/5
GoogleAs a previous tenant in a property that is up for sale by this estate agent I have experienced several challenges that have impacted my living situation. Viewings are frequently scheduled with very short notice, often less than 24 hours, …
5/5
GooglePeter Alan Porthcawl is the Best Agency.. the staffs are friendly and homely. They help you find the right home and they respond to their tenants needs with utmost respect and commitment
5/5
GoogleAnnie has been so great in helping me my family get into our property. She is a true professional and should be commended. Peter Alan overall is a very professional service. I have worked with others and hand down Peter Alan porthcawl is the best.
5/5
GoogleExcellent service from Peter Alan, Porthcawl! This is the second time I have used them for buying and selling property. Very responsive! Great communication. Hassan was excellent when he valued my property - professional and friendly. Georgina was very helpful and personable with mortgage advice. Excellent service!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleVery friendly and helpful staff at Peter Alan.. I am very happy with the property I am renting from them and any problems are sorted promptly..As said great flat and location and I hope to be here for years to come as the neighbours are great and we get all get on like one big family..Thankyou..
5/5
GoogleRuth was so helpful throughout the process of our rental in Rest Bay- she was fast at replying to emails/phone calls and so thorough! Thank you Ruth x
5/5
GoogleLet out my flat within 4 hours of going into the shop - very happy! Staff were friendly and helpful. …
5/5
GoogleWe had a second viewing with Gina and Naomi of Porthcawl Branch. They were very friendly and explained that this was a new property to them as the girl we had originally met had left the business. …
5/5
GooglePeter Alan have been simply exemplary through this process. What could be very stressful is made very easy and clear. A special shout out is needed to Ellen Smith of the Porthcawl branch. Her …
5/5
GoogleAny problems I have I know I can always rely on Paris Dillon-Bennett to help me. Paris responds to my emails very quickly and my issues are always resolved. Thank you so much Paris and the Porthcawl team.PositiveResponsiveness, Professionalism
5/5
GoogleCannot thank Gary enough he went above and beyond to help me with my rental such a smooth process without any problems highly recommended , enjoyed our little chats to thank you so much LisaPositiveResponsiveness, Professionalism
5/5
GoogleThe staff in Porthcawl were so friendly and patient with me when looking to buy my first property! Would definitely deal with them again if I look to sell
5/5
GoogleExcellent service from Ellen she was very professional and helpful in the selling and buying of our new property . Ellen a very happy and knowledgeable lady who will go far in her career
5/5
GoogleA fantastic service in selling our house. Hayley was our agent and went above and beyond to ensure the sale went through successfully.
1/5
GoogleAwful experience renting through this company. They delayed our move into the property. I paid three months in advance but they hounded for payments after only two months had passed. … More
5/5
GoogleI have been in contact with Peter Alan Porthcawl Branch for the last few months and have had the pleasure of dealing with several of their wonderful staff but I have to say that Annie (Annharad Rees) has gone out of her way to explain everything to me in a way I can understand. I am a senior citizen and the process of buying a property was very daunting as I have lived in the same house for almost 40 years. Annie could not have been more helpful ....or patient. I feel very fortunate to have had this young lady to help and guide me, nothing was too much trouble for her.
5/5
GoogleThe Porthcawl branch of Peter Alan has been a wonderful branch to work with for us whilst going through the buying process on our first home. Every member of the team is helpful, patient and warm towards us both, every time. Special mention must go to Annie though. Annie has taken myself and Fiancé on a number of viewings and out of every agent we've worked with before, Annie has unquestionably been the most personable, professional, accommodating and knowledgable at each encounter. Not only that, she's gone far above and beyond what she's required to do simply to make us feel confident, informed and happy with the buying experience. For what normally should be a stressful process, Annie makes us feel positive, empowered (by letting us know there's no such thing as a silly question) and when the time is right... has us in stitches. Highly, highly recommended to all family, friends and strangers.
5/5
GoogleFrom start to finish we have found the letting department at Peter Alan Porthcawl to be super efficient and helpful, a big thank you to Gemma Lyons for all her assistance.
5/5
GoogleRyan Wilbraham was really helpful, professional and efficient. You just could not ask for any thing more.
5/5
GoogleGreat service and support from Naomi and Gino in securing and moving into our new property. Cant recommend highly enough.
5/5
GoogleLooking for a place in Porthcawl, finding somewhere was difficult. When seeing the property I am in now the support and professionalism was really good and greatful. I felt comfortable and at ease through the process. Knowing if I need anything I know Richard would reply as soon as he can. I am very happy 😁 with everything. Thank youPositiveProfessionalism
5/5
GoogleA brilliant and easy experience we had thanks to Gemma great to deal with explained everything, couldn’t of done enough for us and moved in quickly 5*.
1/5
GoogleArrived neath Friday after 4 hour drive to be told 5.35 property we,d driven to see was going to auction not very professional so nights bnb and another 4 hours back home expensive experience
Hi, we apologies for the service you have received, if you would like to email customerservices@peteralan.co.uk with more information, then we can look in to this for you. Thanks
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Peter Alan's Porthcawl office has 87 reviews across two platforms: 85 on Google, 2 on Facebook.
Peter Alan Porthcawl is rated 4.3 out of 5 across all 87 reviews, and 4.4 out of 5 on Google from 85 reviews.
Peter Alan Porthcawl, 58 John Street, Porthcawl, CF36 3BD.
