Every review we hold for the Poringland office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe service received from Chris and the team was faultless. Prompt feedback after each viewing, agreeing a sale within just two weeks, and Caroline’s effort to see the sale through to exchange. Would have no hesitation using their services again, or recommending to others.
Aaron · 17 May 2025
★★★★★ 5/5
GoogleI have had really good service from Starkings & Watson - a big thank you to Will Crawford who has helped me with my purchase...I would highly recommend him and the company...
Jayne · 16 September 2025
★★★★★ 5/5
GoogleA huge thank you to Caroline for all her hard work and incredible support she provided in progressing our purchase. She often went over and above to ensure all parties were in communication and provided us with confidence. Thank you! Lydia and Elliot
Elliot · 17 May 2025
★★★★★ 5/5
GoogleFrom start to finish the S & W staff at Poringland were fantastic. Quick to respond to all communication, friendly and supportive. Their advice and input into the purchase of my new flat made what can be a very stressful process a much better experience. I highly recommend them and will undoubtably use again when the time comes.
Kevin · 16 September 2022
Agent replied · 7 June 2023
Thanks Kevin - hope you are loving the new home! We really appreciate you taking the time to leave an honest review of our service. Anything we can do in the future, please do let us know. Chris.
★★★★★ 5/5
GoogleI have just completed my first time buy on a house, and starkings and watson have been amazing, highly recommend. I would love to mention that Daniel Siggins was a lot of help; in giving me weekly updates to where the progress was, and giving me emails in good time with things that I needed to complete my end.
Mitchell · 16 September 2024
★★★★★ 5/5
GoogleI had a fantastic service from Starkings and Watson right from the beginning when I enquired about a valuation, all the way through to completion of my house sale. I knew I wanted to use the company from a previous excellent experience when …
Sarah · 8 October 2025
Agent replied · 7 June 2023
Many thanks for your review. S&W Team
★★★★★ 5/5
GoogleCaroline at the Poringland office has been wonderful in progressing the purchase of our new home. Proactive , professional and friendly , taking some of the stress out of the whole process. Can’t recommend her highly enough. Thank you Caroline .
Judith · 17 May 2025
★★★★★ 5/5
GoogleGreat team who were supportive and dealt with the challenges of an awful conveyancing team on my behalf! Great communication and support. Faultless service and would definitely recommend and personally would use them again as an estate agent!
H · 28 November 2025
Agent replied · 28 December 2025
Thank you so much for your amazing 5-star review! We're thrilled to hear that our team provided you with the support you needed, especially while tackling those conveyancing challenges. 🏡 We're proud of our commitment to great communication and service, and it's heartwarming to know our efforts made a difference for you.
A shoutout to our dedicated team members for their hard work, your kind words will definitely brighten their day! We're here for you anytime you need assistance in the future, and we look forward to helping you again.
Thanks for recommending us! 🌟
Best wishes,
The Starkings & Watson Team
★★★★★ 5/5
GoogleHave completed a house purchase this month through Starkings and Watson. All communications with them have been efficient and friendly and the whole team have been great, from the lady who showed us the property to Samuel who dealt with our offer and then Will who has been responsible for overseeing the sale and chasing the solicitors when needed. I've never had such great proactive communication during a house sale/purchase before - it's usually me having to chase things up to find out what's happening! - so I wouldn't hesitate in recommending or using Starkings and Watson again in future!
Louise · 12 August 2025
★★★★★ 5/5
GoogleI recently used Starkings and Watson to sell my shared ownership home. From the very first appointment I felt well advised. The entire team are very knowledgeable in relation to shared ownership sales, they offered guidance and supported prospective buyers to understand whether they would be eligible to purchase and how to go about registering in order to buy.
Viewings undertaken by Steven were well managed and resulted in multiple offers. The sale was then progressed by Catherine who progressed the sale quickly and was lovely to deal with. All in all a great team. I will definitely use S&W again and can recommend the Poringland branch for sales and purchases. Thank you!
Ms · 8 May 2023
★★★★★ 5/5
GoogleCarl and team have been amazing at helping us with our house search. Never pushy, they always respond to calls and emails in a timely fashion and clearly have your best interests at heart. `I would thoroughly recommend and will definitely be in touch when we need an estate agent in the future. Thank you for everything.
Kerry · 16 September 2024
★★★★★ 5/5
GoogleWe had a very positive experience when buying our home through the Poringland Starkings & Watson team. A big thank you to Caroline who kept us informed and up to date. Would absolutely recommend.
Amy · 17 July 2025
★★★★★ 4/5
GoogleJanet Riches at the Poringland office was particularly helpful during the last few weeks of our exchange/completion. She was very organised and communicated clearly and frequently with myself and my partner with updates throughout the process. Thank you Janet.
Georgia · 17 May 2025
★★★★★ 5/5
GoogleStarkings and Watson have been brilliant with the sale of our property. From start to finish they have been polite and professional. Special thank you to David and Charly who have gone above and beyond to reassure and support us through this minefield. I highly recommend the whole team. Thank you to you all.
Deborah · 16 September 2022
Agent replied · 7 June 2023
Hi Deborah- thanks for your review and kind words. We really appreciate you taking the time to get in touch. Chris
★★★★★ 5/5
GoogleWould like to thank exact they have been amazing , everyone in the team have made this a very pleasant and well updated experience from Sam lang Kiya who has been on the ball for everything thank you all so much
Nige · 6 October 2025
Agent replied · 6 September 2026
Hi, Nige. We are thrilled to learn that you had a positive experience with us!
★★★★★ 4/5
GoogleSuperb service from the entire team - communication is strong, professional and very responsive to phone calls / emails. A special mention to Natalie and Connie who went above and beyond to make the whole process smooth and stress free, keeping us in the loop every step of the way. 100% recommend!
Will · 16 September 2022
Agent replied · 7 June 2023
Thanks William for your review. Hope you have settled into your new home well. Chris.
★★★★★ 5/5
GoogleTop notch, personal service from Starkings & Watson, from beginning to end. I would gladly recommend the S&W team to buyers or sellers. Ours was a probate sale, and they helped out every step of the way, from listing to analytics to maintenance while we dealt with the vacant property and courted potential buyers.
Carolyn · 16 September 2024
★★★★★ 1/5
GoogleUnfortunately our experiance of Starkings and Watson was overwhelmingly negative. The process started quite positvely with a rapid offer on our property but they were also dealing with the house we wished to purchase which is where their …
Stephen · 8 October 2025
Agent replied · 2 September 2025
Stephen - I am sorry to read your review. I can see my team have been in touch, but the complaint centred around the condition of the property which you purchased, and items they left in the property. When a sale completes, as estate … More
★★★★★ 5/5
GoogleMy experience with Starkings &Watson has been very positive. Carl in Poringland and Charley in Norwich have both been extremely helpful in making what could have been a bumpy ride a lot calmer. Both cool and calm in their attitudes. Which is not what I had experienced with the previous agents.
Christina · 16 September 2022
Agent replied · 7 June 2023
Thanks Christina for your kind review. I look forward to sharing this with the team in the morning. Was so pleased to hear of the exchange today. Best wishes, Chris
★★★★★ 5/5
GoogleGreat communication so far. Zack showed us around the property, very welcoming throughout the viewing.
Eleanor · 30 April 2026
Agent replied · 7 May 2026
Hi Eleanor! 🌟
Thank you so much for your fantastic 5-star review! We truly appreciate your kind words about Zack. It’s wonderful to hear that you found him welcoming and that our communication has been great. At Starkings & Watson, we strive to make every step of your property journey enjoyable and stress-free.
If you have any further questions or need assistance, don’t hesitate to reach out! We’re here for you and look forward to helping you again in the future. 🏡💖
Best wishes,
The Starkings & Watson Team
★★★★★ 3/5
GoogleThere was poor communication between the numerous number of team members we dealt with in seven months. Frustrating telephone system too.
Hilary · 16 September 2024
Agent replied · 22 October 2024
Hi Hilary - I am sorry to read your review and have already made contact to see where things went wrong. We strive to offer a 5* service and we intend to use your feedback to provide further training, and make things right. We look forward to hearing from you. Chris.
★★★★★ 5/5
GoogleThank you to Carl and Caroline for all of their help to finally get over the line to exchange of contracts.
K · 15 October 2025
★★★★★ 5/5
GoogleHaving just sold our house we are so pleased with the service provided by Starkings and Watson. We were kept informed every step of the way by various members of the team. A huge thank you to Melissa for helping us at the end with a very last minute exchange!
Catherine · 16 September 2022
Agent replied · 7 June 2023
Thanks Catherine for your kind words. Great to hear you we’re so pleased with the team. Good luck in your new home!
★★★★★ 5/5
GoogleFantastic Service. We would highly recommend. This is the second time we have used their services and it is so nice to deal with a team who REALLY care about customer service. Sarah Short in particular is exceptional and an absolute credit to the company and her profession.
John · 12 June 2025
Agent replied · 12 June 2026
Thanks John! So pleased you came back to us and trusted this sale with us. Good to catch up! Chris.
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