Trusted Agent profile · Poole

Quay Living Poole reviews

4.0

★★★★★ Great

86 reviews across 2 platforms

Orchard Plaza, 41 High Street, Poole, BH15 1EG

Quay Living's office in Poole, at Orchard Plaza, is rated 4.0 out of 5 across 86 reviews on two platforms, including 83 Google reviews rated 4.1.

Google logo

4.1 / 5

83

Reviews on Google

This office

Yell logo

1.0 / 5

3

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Poole office, from every platform, shown as written. First names only.

1/5

Google

Such a shame this company lacks integrity. Would not recommend.

Katie · 15 October 2023

Agent replied · 11 June 2024

We’re disappointed at your negative review following your offer rejection to buy the property at £50k less than market value.

5/5

Google

Have been using Quay living for around six months now . They are quick to respond to emails staff are always helpful ...would recommend them .

Nicole · 12 May 2024

5/5

Google

Very friendly, approachable staff that listen to your problems and try to fix them as soon as possible. Very much recommended to live here. ❤️

EJ · 13 March 2024

1/5

Google

Not only bad landlords but terrible people. One of their employees is a thief, the other a violent misogynist. I felt very unsafe living somewhere they had keys to. Stole my money and personal items, as well as bullying tenants and sending threatening messages.

Roxy · 12 June 2021

5/5

Google

Professional and provide a good service.

Benjamin · 12 May 2024

5/5

Google

Great agency. Always friendly employees. They will help if there is a need.

Igor · 14 November 2023

5/5

Google

Duncan at the Quay Living has been excellent and very professional. He kept us and our buyers up to date throughout the whole process. Definitely would recommend him to all my friends and families.PositiveProfessionalism

Wing · 12 June 2021

5/5

Google

Used Quay Living for sales and rentals for years, nothing is to much trouble even sorting out problems which were not there contractual responsability. I wouldn't use anyone else, complete profesionals.

Jason · 12 June 2020

5/5

Google

Very good experience with quay living

Paul · 15 September 2023

1/5

Google

Booked an apartment 7 months in advance then tried to cancel 8 days later and lost over £300, will never use again or recommend to anyone

Steve · 12 June 2021

1/5

Yell

Money Grabbers, Worst Estate Agent in Poole

Money grabbers. Tried to get family with dog into no dogs allowed block of flats. Tell clients they can park illegally to make property more attractive.

JoP-348 · 6 May 2021

5/5

Google

A reliable and friendly service throughout. Thankyou.

Dan · 12 June 2023

1/5

Google

Very unresponsive a waste of time

Llyris · 12 June 2023

5/5

Google

Professional, always answer the phone, always organise help quickly. Really impressed with them. Great team.

Maria · 12 June 2022

5/5

Google

Good agent, no extra charges and fees. You will deal with the landlord most of the time, no check up visits and all that! They were really good for us!

Kamilla · 13 June 2017

1/5

Google

Do not touch this company. Evil and corrupt, they will steal your items and make personal threats!NegativeProfessionalism

Amelia · 25 August 2021

1/5

Yell

Only happy when making money

Nasty if something go's wrong. Don't admit mistakes made

StewartB-171 · 28 July 2022

5/5

Google

Beautiful properties, Grace and Claire helped me out with this very stressful time. 5 Stars.

Keep · 12 June 2020

5/5

Google

Rating only, no written review.

Mario · 15 November 2025

5/5

Google

Always very helpful and efficient, any maintenance problems are dealt with promptly.

Becky · 12 June 2020

5/5

Google

Great to deal with when it comes to holiday let’s. Very friendly and patient.

Rusty · 13 June 2018

5/5

Google

Nice and friendly to estate agency! :-)

Jacob · 13 June 2019

1/5

Google

Terrible dont waste your time

TNTV · 13 June 2019

5/5

Google

Rating only, no written review.

Stephanie · 17 April 2025

Agent replied · 23 October 2024

Hi Stephanie, Thank you for the five-star review! We are delighted to know that you’ve had an excellent experience with Quay Living and hope to continue exceeding your expectations. Warm regards, Quay Living

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Quay Living's Google reviews
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