Every review we hold for the Poole office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe found all the team at Lloyds to be very professional, friendly & efficient. They were reliable as far as communication was concerned, always contactable & more importantly they achieved the right price for us. Would recommend them as a company & we would certainly use them again. Big thanks to Adam, Julia, Scott & Sean.
Thanks again,
J.P.
John · 12 June 2020
Agent replied · 11 June 2024
Mr Payn many thanks for your kind remarks. All our staff give 100% to all aspects of property and to hear comments like this make the job worthwhile. Lloyds Property Group
★★★★★ 5/5
GoogleLola has been helping me to find a property in the area and I have been thoroughly impressed with her professionalism and outstanding customer service. Every time I have requested information her responses are prompt and accurate. On my journey to view a property recently I was involved in a car accident and Lola offered to assist me. I was completely overwhelmed by her genuine concern. Going that extra mile leads to a truly positive customer experience. Well done Lola.PositiveProfessionalism
Christine · 12 June 2022
★★★★★ 5/5
GoogleBought a property through Lloyds.
Arranged our viewing with Giles at short notice and he was great. Helped keep all parties on board and guided the sale through by good communication with our ourselves and the vendor. Estate Agents are generally much maligned so it's nice to be able to post a positive review. Thank you Giles.
Paul · 12 June 2020
Agent replied · 11 June 2024
Thank you for your kind comments, we are pleased Giles was able to help you.
★★★★★ 5/5
GoogleRecently had the pleasure of dealing with Nicholas, not as a client but as an agent, we were involved in what became a rather complex chain. His clients certainly picked well though, having him on their team, and thanks to his hardwork and …
Steven · 16 April 2025
Agent replied · 25 August 2024
Thank you, Steven, for your kind words and for sharing your experience. It was a pleasure working alongside you in such a complex chain. We’re glad to hear that Nicholas’s hard work and tenacity made a positive impact on the process. We … More
★★★★★ 5/5
GoogleWe changed agents to Lloyds at a challenging time in the market- Elliot “won” our business with an enthusiastic approach and a proactive sales strategy which engendered significant interest and offers. Nicholas then took over the sales …
Andrew · 16 April 2025
Agent replied · 25 August 2024
Thank you, Andrew, for your wonderful review! We're so glad to hear that you felt supported throughout the process. … More
★★★★★ 5/5
GoogleWe have bought and sold with Lloyds Property in Lilliput and have always received a first class service. Our most recent sale had a few bumps in the road (no fault of Lloyds) and I could not praise Julia enough for her perseverance, dedication, advice and all round dedication to complete the sale. Her straight forward attitude and ability to deal with any issues that arise would not make me hesitate to recommend her and the team. Thanks again for everything!
Jo · 20 November 2024
★★★★★ 5/5
GoogleWe both sold and bought homes through Lloyds Property Group and Nicholas has been fantastic throughout. Communicative, proactive and honest. Thank you!
Ben · 21 March 2025
★★★★★ 1/5
GoogleNever dealed with such a horrible agency before, they gave something different than what was offered in the first place, 3 months to do the repair list, the agent Patrick is a professional liar and will make your life very difficult. Do not trust this agency
FERNANDO · 13 June 2019
Agent replied · 11 June 2024
Hi Mr S, please contact us as we have no record of having dealings with you. Regards Lloyds Property Group
★★★★★ 5/5
GoogleSIMPLY THE BEST!
We've bought and sold property 7 times in 8 years so have a wealth of experience with agencies and processes. However, when Elliot Whitehead knocked our door, …
Julia · 16 April 2025
Agent replied · 25 August 2024
Thank you, Julia, for your fantastic review! We’re thrilled that Elliot's dedication and preparation led to a successful sale, and that Nicholas managed the complex chain to get everything over the finish line. … More
★★★★★ 5/5
GoogleWe completed on a property that we purchased through Lloyds Property Group in June, having only seen the property for the first time in May. Adam was absolutely fantastic. He was brilliant at moving everything along quickly and keeping everyone in the process informed of what was going on. I would thoroughly recommend them.
Sarah · 12 June 2022
★★★★★ 5/5
GoogleI would highly recommend Lloyds to anyone who is looking to sell their property quickly and efficiently. Sean and Scott went above and beyond to get a good job done. Thank you.
Annie · 12 June 2020
Agent replied · 11 June 2024
Hi Ms Penfield, we are pleased that both Sean and Scott were able to help you, many thanks for your kind comments. Lloyds Property Group
★★★★★ 5/5
GoogleJulia acted for the Developer when we bought our flat in Branksome back in 2020 and we were very impressed by her professional approach, so asked her to act for us when we decided to sell the flat. Her knowledge of the local market and …
Simon · 16 April 2024
Agent replied · 11 June 2024
Thank you for your kind words and for entrusting us with your property transactions. We're delighted to have played a part in the successful sale of your flat, and your recommendation means a lot to us. Should you or anyone you know require our services in the future, please don't hesitate to reach out.
★★★★★ 5/5
GoogleWe cannot praise this estate agency highly enough. Selling and buying can be so stress ful: this is an agency that keeps the client informed and does the arduous, behind-the-scenes leg work to progress the process.
We thought that Lloyds, based in Lilliput, would be an agent only for the very expensive homes but they welcome the opportunity to serve all sellers.
If we ever move again, we will use them. Highly recommended.PositiveResponsiveness, Quality, Professionalism
Karen · 12 June 2021
Agent replied · 11 June 2024
Thank you Karen for your review, we are glad to hear you had a great experience with us.
★★★★★ 5/5
GoogleWe both bought our new property and sold our previous flat with Lloyds, having originally purchased the apartment from Lloyds some 8 years previously/ It was without doubt the best experience we have ever had with an estate agency, and …
Tom · 16 April 2024
Agent replied · 11 June 2024
We're overjoyed to hear about your recent property purchase and your excellent experiences with Lloyds Property Group. We greatly value your continued trust in our services. Your high recommendation of Julia and Lloyds is sincerely … More
★★★★★ 5/5
GoogleWe have recently completed on the purchase of our new home,
Julia dealt with the entire process and proved to be highly professional, efficient and most helpful throughout. We would be very happy to recommend Lloyds to …
Jan · 16 April 2024
Agent replied · 25 August 2024
Thank you, Chris and Jan, for your wonderful review! We're thrilled to hear that your home purchase went smoothly and that Julia provided the professional and efficient service you were looking for. Your recommendation means a lot to us, … More
★★★★★ 5/5
GoogleJulia Arden provided a very responsive service. We had numerous queries and issues to deal with on the property we bought. The seller was often not responsive and required a lot of chasing to get answers. Julia dealt with all of the calmly and effectively.
Ken · 28 April 2025
★★★★★ 5/5
GoogleAdam and the team were so helpful during the sale of our house, if you want proactive agents, go see the guys at Lloyds Lilliput. :)
Sandra · 13 June 2019
Agent replied · 11 June 2024
Mrs Gallalgher, many thanks for your comments. We are pleased that we were of service to you. Lloyds Property Group
★★★★★ 5/5
GoogleWe have recently purchased a property on Evening Hill through Lloyds, Julia, the Sales Director looked after us superbly. In a very short time, she was able to secure our new home for a price we did not believe possible. She always kept in contact with us throughout the whole process. We can highly recommend Lloyds as the first point of contact in finding your new home. Michael & Eileen
Michael · 12 June 2020
Agent replied · 11 June 2024
Many thanks for your kind review. Julia and all the team are pleased we could be instrumental in finding you your new home.
★★★★★ 5/5
GoogleWe've just completed the purchase of our new property listed by Lloyds. The odds against completing within the desired time were not great but thanks to Lloyds and specifically Nicholas, we completed on the desired date. Great communication and proactivity throughout. Thanks very much Lloyds!
George · 7 April 2025
★★★★★ 5/5
GoogleExtremely pleased with the professionalism of Julia and Nicholas. They made a difficult process go smoothly. I would recommend the Lloyds team to anyone wishing to sell their property. Many thanks for all your hard work.
Clare · 16 July 2025
★★★★★ 4/5
GoogleWe recently bought our property through Lloyds and Adam was brilliant to deal with. Very responsive to calls and messages, kept us informed with what was going on. Adam was good at accommodating our requests too, we were probably quite annoying purchasers!PositiveProfessionalism
Russell · 26 August 2021
★★★★★ 5/5
GoogleWe are very grateful to Director, Julia Arden, for going above and beyond to facilitate the purchase of a property which went through many conveyancing challenges. It was her exemplary communication skills which ensured channels between seller and buyer were kept open at all times and professional. We would highly recommend her experience of the local area, her ability to navigate complicated transactions and her empathy for everyone involved. Thank you, Julia.
Mandy · 12 June 2023
★★★★★ 5/5
GoogleWe have been using Lloyds Property Group for many years , we have always received the best service, especially with Julia Arden, the Sales Director , looking after us , very professional , friendly and always go the extra mile to make the sale or purchase goes as smooth as possible . Highly recommend.
C.B
Carollepatricia · 12 June 2020
Agent replied · 11 June 2024
We apologise for the delay in replying to your comments which are very much appreciated by the whole team at Lloyds.
★★★★★ 5/5
GoogleFor our recent purchase, in Julia we found the most helpful estate agent we've ever come across.
Mandy · 16 April 2024
Agent replied · 11 June 2024
We're absolutely thrilled to hear about your experience during your recent purchase. It's high praise, and we're grateful for your kind words. If you ever need assistance in the future or have friends or family in search of exceptional service, please do not hesitate to reach out.
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