Trusted Agent profile

Lloyds Property Group reviews

4.8

★★★★★ Excellent

65 reviews across 1 platform

264 Sandbanks Road, Parkstone, Poole BH14 8HA

Lloyds Property Group's Poole office at 264 Sandbanks Road is rated 4.8 out of 5 across 65 reviews on 1 platform, including 65 Google reviews rated 4.8. Checked 9 October 2026.

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4.8 / 5

65

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Poole office, from every platform, shown as written. First names only.

5/5

Google

I cannot recommend Lloyds Property Group highly enough! Julia Arden - Director, helped us buy our property in Westbourne in a truly arduous market, throughout a fraught 10 month journey with two chain breakdowns. Julia was always calm and collected, professional but also kind and caring and that helped us get through the tough times. She actually went above & beyond the average agent many times to help us communicate with our Seller, giving us the best chance to keep our property on board. Lloyds are a throughly professional and capable agency with a friendly manner who will explain every step of any item you wish to understand. I feel totally happy to recommend their services to anyone wanting a dedicated, respected Estate Agency for both sales and purchases.

Lou · 7 January 2026

Agent replied · 14 January 2026

Thank you for your kind review. We’re really pleased to hear that Julia was able to support you through such a challenging process and that her calm, professional approach made a difference. Helping our clients navigate complex situations is something we take great pride in. On behalf of Julia and the team at Lloyds Property Group, thank you for your recommendation and we wish you every happiness in your new Westbourne home.

5/5

Google

We purchased a property through Lloyds in Lilliput. Julia was amazing. She was incredibly helpful, approachable, understanding, and very professional. Julia even went out of her way so my parents could look around the property prior to our completion to settle their curosity, and she was delightful and patient with my elderly father. She even went out of her way to help us with a legal aspect to speed us up on completion day. Even after we completed she kept in touch and genuinely seems to care about people.

Amanda · 24 December 2025

Agent replied · 14 January 2026

Thank you for your lovely review. We’re delighted to hear how positive your experience was and that Julia was able to support you throughout the process. Her professionalism, patience, and genuine care for clients are qualities we value greatly, and it’s wonderful to see them recognised. On behalf of Julia and everyone at Lloyds Property Group, thank you for choosing us and we wish you all the very best in your new home.

5/5

Google

We recently completed the purchase of our dream home through Lloyds, and I cannot say enough good things about the experience. Julia was just brilliant throughout. She was one step ahead throughout the process, forthcoming with updates on my purchase, and always asked the right questions to keep on top of my sale (not through Lloyds), so that she could keep the relationship and process between myself and my vendors transparent and up to date, which I feel is an incredibly important, yet more often that not, an overlooked part of the process where many agents fall flat. My solicitor also commented that Julia was the best agent he'd dealt with to date, and that she was extremely pivotal in keeping (at times, tricky) relationships in the chain healthy, whilst respecting the role and boundaries of the conveyancer. I would not hesitate to use and to recommend Lloyds for my future property needs.

Anna · 15 November 2025

Agent replied · 14 January 2026

Thank you so much for your wonderful review, Anna. We’re thrilled to hear that Julia was able to support you so effectively throughout your purchase and help keep everything transparent and on track, including the often-tricky chain relationships. It’s fantastic to know that both you and your solicitor felt she went above and beyond. On behalf of Julia and the team at Lloyds, thank you for your recommendation, and we would be delighted to assist you with any future property needs!

5/5

Google

We recently purchased a property through Lloyds. The team were great and specifically Giles was incredibly professional and helpful. He was always available to speak to when we had questions, but most importantly kept on top of the whole process to ensure any issues were overcome and the whole purchase was completed in a timely manor. I would definitely recommend Lloyds for anyone looking to buy or sell in this area.

Ben · 15 November 2025

Agent replied · 14 January 2026

Thank you for your fantastic review, Ben. We’re delighted to hear that Giles and the team were able to support you throughout your purchase and keep everything on track. Providing professional, attentive service is exactly what we strive for, and it’s wonderful to know it made a difference. Thank you for recommending Lloyds, we really appreciate it!

5/5

Google

Recently purchased a property with Lloyds. Nicholas and Julia were very proactive and did their utmost to ensure things went smoothly. They quickly responded to any calls and emails and kept us informed on progress. I would have no hesitation in recommending Lloyds if you are buying or selling a property in this area.

John · 15 December 2025

Agent replied · 14 January 2026

Thank you for your kind review. We’re really pleased to hear that Nicholas and Julia were proactive and kept you well informed throughout your purchase. Clear communication and a smooth process are always our priorities. Thank you for your recommendation, it’s very much appreciated, and we wish you all the best in your new home.

5/5

Google

My wife chose LPG and she hit on a winner. From the listing, managed by Elliot, to Completion, we experienced outstanding service. LPG achieved a relatively quick "Sale Agreed". However, we were in a chain of 6 or 7 and the progress to Exchange and then Completion was quite arduous. In this, we were greatly assisted by Julia Arden of LPG. She was absolutely tireless and on the ball, relentlessly going up and down the chain chasing responses and urging action on the dilatory ones. I cannot imagine anyone being able to improve on her performance. Despite many frustrations, her professionalism shone through. A tower of strength. I can unequivocally recommend LPG.

Bill · 22 August 2024

Agent replied · 25 August 2024

Thank you so much for taking the time to leave such a thoughtful and detailed review. We're thrilled to hear that your experience with us was so positive.

5/5

Google

What a super, painless experience! Julia was fantastic at liaising between all parties and added a sensible, pragmatic approach that secured the best outcome for both sides. We were extremely happy with Julia’s involvement and if you are looking to sell or buy we couldn’t recommend her, and Lloyds, highly enough.

Andrew · 18 July 2025

Agent replied · 14 January 2026

Thank you so much for your fantastic review, Andrew. We’re delighted to hear that Julia’s pragmatic and professional approach helped make the process smooth and successful for all involved. It’s wonderful to know her efforts made such a positive difference, and we truly appreciate your recommendation. On behalf of Julia and the team at Lloyds, thank you again!

5/5

Google

Hi I would like to leave a review for Nicholas and the team at Lloyd’s They were unbelievable and nothing was too much They were extremely important for the sake and I cannot thank them enough

Cosimo · 15 November 2025

Agent replied · 14 January 2026

Thank you so much for your wonderful review. We’re thrilled to hear that Nicholas and the team were able to support you so effectively and make the sale as smooth as possible. Your kind words mean a lot to us, and we truly appreciate your thanks.

5/5

Google

What can we say… exceptional service from start to finish. House selling/buying always has its elements of stress, but thanks to Lloyds who managed both our sale and purchase, it was as smooth and as efficient as possible! Whether recommending solicitors, removals, or even finding multiple options for buying our property, they were trustworthy, effective, and empathetic to our needs. The personal touch of our estate agent, Julia was excellent. Communication and pre-moving visits to the property were never an issue and Julia was pleased to accommodate - thank you. Only agents I would recommend in this area 💯.

Lauren · 12 November 2023

Agent replied · 11 June 2024

We're absolutely thrilled by your kind words and delighted to have been part of your property journey. It's our mission to make the selling and buying process as smooth and efficient as possible, and we're glad to hear we achieved that for you. Julia and the entire team at Lloyds are committed to providing a personal, trustworthy, and empathetic service. Your recommendation is a testament to our dedication, and we're truly grateful for it. If you, your friends, or family ever need our services in the future, please feel free to reach out. Wishing you all the best in your new home!

5/5

Google

Lloyds review From the day we first spotted the property we really wanted online, the whole team at Lloyds has been consistently efficient and helpful. Special mention goes to Nicholas Carter who oversaw our purchase and sale. Wise advice on our sale price enabled us to find a buyer quickly and so secure our new home. Nicholas was sensitive to the life situations of the different parts of the chain and calmed our nerves when we were worried about achieving completion within the necessary time frame. He chased up slow responders, helped us adjust our expectations as necessary and generally steadied the ship until we reached completion so we would highly recommend Lloyds.

Jo · 8 April 2025

5/5

Google

Thank you to all the team at Lloyds property. Elliot, Nicholas and Julia. You were all exemplary in your commitment in trying to sell my home. In the end I decided to remain and extend, however, your professionalism and communication were …

Clara · 16 April 2025

Agent replied · 25 August 2024

Thank you so much, Clara, for your kind words and for taking the time to share your experience. We're delighted to hear that you were pleased with the service provided by Elliot, Nicholas, Julia, and the rest of our team. Although you … More

5/5

Google

We were a purchaser rather than seller - but we walked in ‘on spec’ to enquire about a house we had seen for sale and really liked. We had a friendly conversation- no hard sell- and I am now writing this from our new home. The process was very straightforward and smooth. Lloyds are certainly one of the premier agents if you are looking at Lilliput area.

Mike · 15 November 2025

Agent replied · 14 January 2026

Thank you so much for your kind review, Mike. We’re delighted to hear that your experience with us was smooth and straightforward, and that you’re now settled in your new home. It’s wonderful to know our friendly, no-pressure approach made a difference. We really appreciate your recommendation and wish you every happiness in Lilliput!

5/5

Google

Julia and team were great with us, My wife and I were purchasing our forever home and the team at Lloyds made us feel so comfortable and were reachable at any point.

Oliver · 14 April 2026

5/5

Google

Lloyds have recently completed the sale of our property and we would like to express our sincere thanks to them for all their help and expertise. We were very impressed with Nicholas Carter who helped us through every stage of the sale from the initial viewings until the final completion, endowing us with his knowledge and sensitivity in all matters. He is really exceptional at his job and we feel very lucky to have received his services.

Joan · 22 July 2025

Agent replied · 14 January 2026

Thank you so much for your kind review, Joan. We’re thrilled to hear that Nicholas was able to support you throughout the entire sale and provide the expertise and care you needed. It’s wonderful to know his efforts made a positive difference, and we really appreciate your thoughtful feedback. Wishing you all the best for the future!

5/5

Google

2024 proved to be a very difficult year to be moving house and our particular sale and purchase was on and off four times for various reasons. From April to actual completion on 29 October Julia stuck with it and kept us and our solicitors well advised of the current situation providing timely advice, we had the feeling that we were her only client, which we weren't but it was comforting in a very fraught time. In the end Julia managed to get our original purchase and sale back on track And we are very happily settelling into our new home. We would happily recommend using Lloyd's and Julia if you need a good diligent Estate agent. Many thanks Julia. Harry and Beryl Thompson

Harry · 20 November 2024

5/5

Google

I really appreciate all Nicholas and Julia have both done, alongside others in your Lilliput office to sell our lovely home. I know it’s taken so much of your time but you were both there for excellent advice and always returned my calls and emails. I would highly recommend you to anyone in the local area or further afield looking to sell their home.

Vanessa · 16 October 2025

Agent replied · 14 January 2026

Thank you so much for your kind words, Vanessa. We’re delighted to hear that Nicholas, Julia, and the team were able to support you throughout the sale and provide the advice and communication you needed. It’s wonderful to know our efforts made a difference, and we really appreciate your recommendation. Wishing you all the best in your next chapter!

5/5

Google

Thank you Julia for arranging for the sale of our house, we really appreciated your outstanding advice and service throughout the process which was very smooth and calm, even doing a Sunday viewing to accommodate buyers schedule, you truly went above and beyond, thank you so much

Matthew · 16 April 2024

Agent replied · 11 June 2024

We're truly grateful for your kind words and your trust in Julia. It's our pleasure to have been part of the sale of your house, and we're delighted to hear that you found our advice and service outstanding. Going the extra mile, like the … More

5/5

Google

Giles Hillard the Manager form Lloyd's Lettings, offers an excellent professional service on all aspect for Landlords. He will find a suitable tenant for your property and ensure the Tenancy runs smoothly. As the Law is always changing it is hard to keep up the changes which could affect you in the future. I have found it a great help to have an expert on your side to advise and support you if you have any problems. Thank you Giles for your ongoing help! Anita and Chris.

Anita · 12 June 2020

Agent replied · 11 June 2024

Many thanks for your kind review, we are very pleased you are happy with our service. Giles, along with all members of the team, are dedicated to providing perfect customer service.

5/5

Google

A really good, friendly, professional and accommodating service. Julia Arden really helped us to ensure we got the property we wanted at the best price we could. We felt she worked very effectively for both us as the purchaser and the vendor, to ensure the best deal for both was accomplished. Nothing was too much trouble for her, she was so helpful and was willing to respond to our needs and was great at keeping in touch throughout the process, going above and beyond. Thanks to Julia we secured the perfect property for us. Finally her unique knowledge of the area was invaluable. Thank you Julia!

Elizabeth · 12 June 2020

Agent replied · 11 June 2024

We are very grateful for your kind comments regarding the service you have received and especially Julia's help. All our team are proud of the service and commitment we provide and are always endeavouring to better it. Again, many thanks.

5/5

Google

We purchased a property through Lloyds Property Group, Lilliput. Adam Roberts was the key agent we dealt with. He was utterly professional at all times and so helpful throughout the whole process. He liaised between us and the vendor extremely effectively and made the purchase of our property almost stress free. He has even offered to help with things post purchase as we are not from the area and when we pop in to the office there is always a really friendly welcome. Thank you Adam. We would absolutely recommend his services.

Wendy · 12 June 2020

Agent replied · 11 June 2024

Dear Mrs Slater, many thanks for your kind remarks regarding Adam. All our staff are passionate about property and to hear remarks like these is very good. Regards Lloyds Property Group

5/5

Google

Having bought a piece of land through Lloyds which we have built and now sold through them, we could not be happier with the service we received as both a buyer and seller. Sean has been key in getting our sale across the line and would highly recommend him and Lloyds should you wish to sell your home. When Sean has been away, Adam has always been fantastic, helping us with anything we have needed. All the team are brilliant and nothing is too much trouble. It's great to have an estate agent that always answers the phone, responds to emails and keeps you updated each step of the way. Fantastic service all round!

Josh · 12 June 2020

Agent replied · 11 June 2024

Many thanks for your kind comments. Sean, Adam and indeed all the team, are extremely pleased to hear you are happy with our service as we all endeavour to do our very best for our clients. Again, thank you.

5/5

Google

As a family we have dealt with lloyds for many years and they have helped us buy, sell and rent several properties. In recent transactions Giles has been extremely professional and has worked incredibly hard above and beyond to achieve the results needed for all...... The Doyle family are very passionate about their business and the standards they expect mean they run one of the very best agents in the area. I can highly recommend this company and we will certainly be using them again in the future.

Christian · 12 June 2020

Agent replied · 11 June 2024

Thank you for your kind remarks. We are continually striving to be the best in the area and look forward to being of help to you in the future.

5/5

Google

We recently bought and sold a property through Lloyds. It was a pleasure to deal with Sean and the team. From a seller's perspective, they took time to learn about our property and they did a phenomenal job with regard to marketing and viewings. We were always impressed with their professionalism. As" buyers" our queries were always handled efficiently and patiently by Sean, Julia and Tom - their knowledge of properties in the area is second to none. It is evident they genuinely enjoy helping clients find their perfect home. If you're looking for a reliable, considerate, family run estate agency then I would highly recommend using Lloyds.

Suzy · 12 June 2020

Agent replied · 11 June 2024

Many thanks for your comments. We appreciate you taking the time to leave a review for us.

5/5

Google

We have just sold our property through the Lloyds Property Group Lilliput office. I can recommend them highly, we were kept informed all the way through the process, Julia was fantastic, overseeing the initial preparation of the property sale particulars, accompanying the viewings and bringing forward proceed-able purchasers which lead to a successful sale.

Jayne · 20 December 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Lloyds Property Group's Google reviews

Questions about Lloyds Property Group

How many reviews does Lloyds Property Group have?

Lloyds Property Group's Poole office has 65 reviews across 1 platform: 65 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Lloyds Property Group's rating?

Lloyds Property Group is rated 4.8 out of 5 across all 65 reviews, and 4.8 out of 5 on Google from 65 reviews, checked 9 October 2026.

Where is Lloyds Property Group's Poole office?

Lloyds Property Group, 264 Sandbanks Road, Parkstone, Poole BH14 8HA.

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