Trusted Agent profile · Poole
★★★★★
445 reviews across 2 platforms
Arena Business Park, Holyrood Close, Poole, BH17 7FJ
Link Homes Estate Agents's office in Poole, at Arena Business Park, is rated 5.0 out of 5 across 445 reviews on two platforms, including 422 Google reviews rated 5.0.
Every review we hold for the Poole office, from every platform, shown as written. First names only.
5/5
GoogleWe purchased a bungalow through Link Homes, Hettie went above and beyond, keeping us updated all through the process, the usual buying worries disappeared as Hettie responded to any questions instantly. We would highly recommend Link Homes, a caring team who put you first.
5/5
FacebookBrilliant service and care from start to finish. Jack came and valued our home, he didn't push us into selling he let us decide what to do. We decided to go with Link homes and we were not dissapointed. The communication from Jack was brilliant from start to finish.The write up and the photos were great. Would definitely recommend to anyone who is looking at selling their home or just looking for a valuation. 5* all round. Thank you again
5/5
GoogleAll I can say is thank you so much to Hettie and the team. Amazing service from genuinely nice people. I would highly recommend Link Homes to anyone looking to move house. So easy to deal with at every step and they answered all our questions and kept us in the loop at all times.
5/5
GoogleToday I exchanged on the sale of my flat after a very challenging 6 months of back and forth with solicitors etc. Loyd has been a total legend! Nothing is too much of a problem for him, he’s acted as a go between to take the pressure of myself and I can’t recommend him highly enough. Thank you for all your hard work, it appreciated so much and I hope to have you on my side when I buy somewhere again!
5/5
GoogleLoyd has been nothing short of compassionate, professional, understanding, proactive, kind and supportive throughout our process of buying our first home. Loyd always went above and beyond to keep us updated and to chase our solicitors up. He contacted us regularly and even out of hours, just to reassure us and answer any questions we had. Thank you Loyd for your exceptional service and never ending patience. We highly, highly recommend Link Homes to anyone looking to buy or sell. We will definitely be using Link Homes in the future. What is one of the most stressful experiences of one's life was made much more bearable thanks to Loyd. 😊PositiveResponsiveness, Quality, Professionalism
5/5
GoogleThere aren't enough positive words in the world to describe Jack and Link Homes. Jack sold us our house a few years ago, so when it was time to move on again we instantly called Jack. I didn't even consider selling with anyone else! Jack sold our house in 3 days, with 3 offers on the table, 2 of which where over asking price. We had an incredibly difficult house purchase (whilst selling our home with Jack). He single handedly ensured the entire chain didn't fall apart during a pandemic, took on the role where others in different estate agencies let a lot of people down. Without his incredible hard work and determination I am sure that the chain would have fallen apart and we wouldn't now be living in our dream home. Jack's can do attitude and determination, whilst being super friendly and easy to deal with are true testament to his successful business. I can not recommend Jack & Link Homes highly enough.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI highly recommend this firm. I have just purchased my new home through them and even though he was working for my vendor Jack went out of his way to keep me fully informed of what was happening. When the solicitors, and not just his clients one , appeared to be a bit slow it was Jack who was chasing them and keeping everyone informed. I learnt much more from him than I did from my own agent whom I was paying. He was both friendly ,knowledgeable and professional. That is why I recommend this firmPositiveQuality, Professionalism
5/5
GoogleI cannot recommend Jack, Lloyd and their team at Link Homes highly enough. Jack is professional, honest and reliable and works long hours to steer his clients through the stormy waters of Conveyancing and his friendly and unflappable personality guarantee a good rapport with all Solicitors and other Estate Agents involved in the process. You can rest assured that once instructed, Jack will be there to guide you every step of the way, a rare and valuable commodity in today’s world! Grateful thanks Jack and all the team at Link. 👍PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI’m really happy that we bought and sold with Link Homes. Loyd was always very professional, honest, extremely sensitive around arranging viewings and appointments and obviously really expert about who to market the house to. Once the chain was in place we were always kept up to date about progress and given realistic expectations. It was always a pleasure talking to Loyd and he always dealt with any queries efficiently and effectively. We can’t thank you enough! Highly recommendedPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleFrom first arrangement of viewing to being handed the keys for our lovely new home, Jack and the team at Link Homes proved exemplary in quality of service. This is my third move in six years. As a buyer, the online photographs were truthful and insightful, floorplan details usefully accurate, while all descriptions were concise and accurate. Jack supported an ideal viewing experience and gave us buyer-confidence from 'hello'. Communication and pro-action from Jack, all done with a first-class efficiency of professionalism, enabled fuss-free and clear negotiation which then was followed-through with his effective and again efficient liaison with solicitors. It felt like Jack truly acted as co-ordinator, he was consistently always available and brilliantly responsive, I believe he only took one day off through the whole process, for which he provided perfect notice. A big five-star thank you to Jack and Link Homes.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleAt last, not only an estate agent that you can trust, but in Jack someone you will want to stay in touch with afterwards! I can’t recommend Jack and Link Homes highly enough. From start to finish, Jack has been there working tirelessly on my behalf. He has always been honest, helpful and highly professional. Nothing has been too much trouble, and Jack has communicated with me constantly through the entire moving process, covering all details and making sure that everything moved as smoothly as possible, even though circumstances have been far from normal recently. Jack has also been a star at recommending solicitors, mortgage advisers, removal companies, etc, who are equally trustworthy and easy to work with. In what can be stressful times, I’ve always felt rest assured to have Jack and Link Homes in my corner.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThe Missing Link... Jack and Link Homes has restored my faith not only in Estate Agents, but in human nature too! He is the loveliest person, very kind, friendly and professional. You instantly feel you are in good hands and are dealing with an honest straight forward, no nonsense person. He also has good connections to Solicitors etc too, I can't recommend Jack and Link Homes enough, you will have him on speed dial, will recommend him highly too and will never look at another Estate Agent again!!
5/5
GoogleAbsolutely outstanding! Link Homes were involved in a purchase/sale of a property for me. I am blown away by the trust, friendliness and honesty shown by the Link Homes team. It was a completely stress free sale/purchase for the seller and me. Completed in a short time and I honestly cant say how much of a pleasure it was working with LH. 100% satisfaction. I'm a landlord and home owner and Link homes are the best service I've ever used. I honestly cant speak highly enough of them. Jack was great during our entire transaction and I will be using them for future property purchases/sales. Thank you all again. We should go for a beer Jack!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleJack has such a friendly and approachable character. After comparing a few agencies, we decided to sell our house with Link homes. It proved that we made the right choice. He is proactive, thorough and responsive. He followed up with the solicitors and the buyer on regularly basis and provide progress update to us. He also gave us valuable advice on the buying side. I feel he is a friend rather than someone you do business with. I would definitely highly recommend Jack and link homes. You will not be disappointed.PositiveResponsiveness, Professionalism
5/5
GoogleI cannot say enough about this company, one of the best Estate Agents I have dealt with in the UK not just Dorset ! Jack Holland, goes well above and beyond the delivery of good service to his clients, his level of customer care is exceptional! Every little detail is taken care of, we were buying a home through Link not selling so imagine the level of service we would get if were actually selling, second to none. I cannot recommend Link Homes enough, forget those big hitters on the high street, this is one Agent you will want to go on your property journey with for sure! Cant thank Jack enough for getting us over the finishing line on this purchase!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAfter a most terrible experience with a local corporate estate agent , when I had lots of viewings booked in and cancelled at last minute! I was recommended to Link Homes. After giving notice to the other agent I was told by them that a prospective buyer had cancelled a second viewing . Knowing that they had loved my flat I was suspicious of this and luckily I knew where they lived. I put a note through their door and was astonished to hear that the agents had said I had cancelled! Jack was so understanding and helped me recover the sale. My buyers had a terrible experience with another local corporate agent and were told so many lies. They are putting in an official complaint. Jack helped them to get their sale through to completion so that my sale could go through. It was a very stressful time but Jack was really understanding and communicative and always gave me hope. Jack went above and beyond from what you would expect from an estate agent and I would recommend Link Homes to everyone. I would never trust a Corporate Estate Agent again. All that is left for me to say is thank you so much Jack, it was an absolute pleasure to deal with you and I wish you and Link Homes every success in the future. You deserve it!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleJack, Lloyd and the team at Link Homes were incredible! This was our first time selling a property and Link Homes were fantastic throughout the process. When Jack first arrived at our property he had studied the property before entering, he noticed small changes such as shower and a new boiler etc. Which gave the impression that he had done thorough research. When Jack arrived he knew how to market the property and who would be the key buyer. His advice to make small changes allowed us to make small financial commitments to reach a higher profit, which worked! We never felt pressure from Link Homes. The competitive pricing with the excellent customer service made us feel comfortable and relaxed. When compared to a high street estate agent the service already was remarkable and impressive and there was no “we will stick it in the window and see what happens”. There was a thoughtful and professional marketing strategy, that led to our property selling. The photos taken for the property were stunning! Looking at other properties sold by Link Homes the consistency of the photographs make all their property’s appealing and unique once again compared to high street competitors. Throughout the viewing process the instant feedback from a viewing was valuable and informative. This put us at ease even from negative comments because we knew where we stood. Jack never lied and was straight with us. Once we found a buyer Link Homes were available at all times to assist. We agreed a sale price at 6pm on a Sunday. Once again their customer service was brilliant. They kept it simple and easy. They dealt with the whole chain, managed all problems and put us at ease throughout the whole process. Whilst during this process we never heard from our sellers estate agents, which again proved how efficient link homes was. If I were to move again, I would use Link Homes. We’ve already recommended them to family and friends and they have reiterated how fantastic Link Homes are. Thank you to Jack and Lloyd at Link Homes.
5/5
GoogleMy partner and I have recently bought a house with Link Homes Estate Agents and we cannot recommend them highly enough. Our estate agent (Jack) has been fantastic throughout. From the off set, Jack kept us fully informed and up to date with the proceedings of the purchase. He worked hard around chasing the solicitors and the rest of the chain to ensure a smooth and timely sale / completion date. Many people we know have complained about their estate agents and how they are so difficult to get hold of, however we have experienced no such issue. Jack was very easy to hold of and more often than not he was the one contacting us with news! As first time buyers we weren’t quite sure what to expect, but we can honestly say we are so pleased with the support we have received from everyone, especially during these difficult times. If you are looking to buy or sell your home then we definitely recommend Link Homes Estate Agents / Jack!
5/5
GoogleWe changed estate agents to Jack, who was recommended to us and we are so glad we did! Jack and Lloyd were amazing, so professional and helpful. We had over 20 viewings on our house, which they conducted at times that suited us. We had decent feedback on all viewings straight away, their communication was excellent! throughout the process of moving Jack has been there to help and guide us along the way, always happy to answer questions and replies promptly. Jack sent us information on right move hits which was great and we hadn't had any of this with our previous agent. Jack was always one step ahead with everything and really made the whole process less stressful and smooth. We will ALWAYS recommend Link Homes to any of our friends and family and if we move again will definitely be returning to these guys. Thanks guys we are so grateful for everything you have done for us :)PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI recently decided to purchase a property from Link-homes. Throughout this journey, Jack has been fantastic and has guided me through this journey from the very beginning to the final completion of the purchase process. I can honestly say that he gave an outstanding service and has supported me every step of the way. Jack was highly professional and accommodating throughout the stages of the purchase process and went out of his way to give helpful advice and resolve any issues or concerns I had regarding the house. Overall, very pleased that I had the pleasure of working with Jack and his team I would have no hesitation in using his services again in future.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe had a bad experience with a previous agent who wouldn’t respond to emails and lied about viewings however Jack at Link Homes came to our rescue. Nothing was ever too much trouble, Jack even gave us weekly reports from Rightmove on amount of clicks and views and the instant feedback after viewings, whether positive or negative, gave us realistic views on where we stood within the market. The professional photographs Jack arranged were amazing and of much better quality than the previous agent we used. Since we accepted an offer on our property, Jack has kept us updated along the way, even on weekends, late into the evening and also getting involved with solicitors to move the sale along. We have finally completed on our sale and this would not have been possible without the sheer determination from Jack. This is not just another sale to them, they genuinely care about your journey and experience. Could not recommend them enough, if we sell again, Link Homes will be our first port of call. Thank you so much to Jack and the team, you have made our first experience selling a property the most seamless one.
5/5
GoogleWhat an amazing team! Can’t thank you all enough.Fantastic communication at every point. Hettie’s perseverance and reassurance was amazing and paid off. Cannot recommend link homes enough 😊 …
5/5
GoogleWe sold our house through Link Homes and it was honestly the best estate agent experience we have had. To say Loyd went above and beyond is an understatement. He was in regular contact throughout and made the whole process a lot less stressful. Would never use any other estate agent and cannot recommend highly enough. Thanks again to Loyd and the team!!
5/5
GoogleThese guys never fail to provide an amazing service and go above and beyond for their clients. We've used Link Homes for our last two sales and will not be using any other estate agent for our future moves. Jack and his team are constantly on the ball and take the stress out of moving house. We would highly recommend these guys to anyone looking to either buy or sale a home. 🏠
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