Every review we hold for the Poole office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe staff here are amazing!
They can't do enough for you. As a first time buyer I feel that I am in safe hands.
Thank you for all of your help so far!
Sarah · 18 June 2023
Agent replied · 17 June 2024
Dear Sarah
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThank you to Ian who got the job done of selling our property in a very professional and friendly manner. Cannot fault him or his team, always there to help out making my job a lot easier.
Julie · 18 June 2020
★★★★★ 5/5
GoogleJust bought a property through Leaders. The process was made so much easier because of the amazing staff at Leaders, especially Abbi and Michelle. Without their assistance I might had given up on a very tricky purchase!
Ann · 19 June 2019
★★★★★ 5/5
GoogleExcellent service from the initial purchase many years ago to the recent sale of our property. They are all very professional, and the selling agent followed the sale process closely throughout and nurtured it along to final completion. "Exceeded Expectations", sincerely.PositiveResponsiveness, Quality, Professionalism, Value
Theron · 25 August 2021
Agent replied · 17 June 2024
Hi Theron Williams,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Poole (Sales). We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleExcellent service by the whole team from finding a buyer for my flat in 3 days to the following dedication of Sophie Manns who was in charge of seeing it through, repeatedly chasing up both solicitors and giving me good and friendly advice.PositiveProfessionalism
Francoise · 25 August 2021
Agent replied · 17 June 2024
Hello Francoise,
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. It was lovely to hear you received a dedicated service from Sophie and the team at Leaders Poole.
Many thanks
Customer Relations Team
★★★★★ 5/5
GooglePerfecto it’s amazing RONNIE IS A GAME FINISHER DEAL FINISHER HAVE A CHAT WITH RONNIE HES THE MAN
MY NAME IS BURAK AND RONNIE IS THE MAN …..!!!!!
Burak · 16 April 2023
Agent replied · 17 June 2024
Dear Burak
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleHave recently completed the sale of an investment property through Leaders, Poole, I was delighted at the energy and enthusiasm displayed by their team through what proved to be quite a challenging process. Abbi and Michelle remained positive throughout and I am in no doubt that a lesser Agent would have lost control of the purchaser. I can't praise them enough and will have no hesitation in appointing them to sell our remaining investment property in the area when the time comes.
Geoffrey · 19 June 2019
★★★★★ 5/5
GoogleThe guy to speak to is RONNIE he’s the deal finisher and the game finisher knows what he’s doing and is enthusiastic thank you RONNIE
Samet · 16 April 2023
Agent replied · 17 June 2024
Dear Samet
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 1/5
GoogleCustomer service poor
Sally · 29 July 2024
Agent replied · 24 August 2024
Dear Sally Carpenter,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleHighly satisfied with the service provided by Charlie Bowen.
Eswaran · 25 March 2024
Agent replied · 17 June 2024
Dear Eswaran Athinarayanan
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLeaders letting agent is awesome. They made my transition to my new apartment an easy one. Thank you leaders
Umar · 18 June 2023
Agent replied · 17 June 2024
Dear Umar,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleJake efficiently managed the whole process from end to end. Made it feel seem less and was quick to respond to any issues. Definitely use leaders for your property needs !!PositiveResponsiveness, Quality, Professionalism, Value
Reuben · 25 August 2021
Agent replied · 17 June 2024
Hi Reuben Wilkinson,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Poole (Sales). We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleExtremely helpful and polite.
Christian · 16 April 2024
Agent replied · 17 June 2024
Dear Christian Cohen
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleIan and his team successfully sold my investment property. Professional and efficient all the way!
Kevin · 18 June 2020
★★★★★ 5/5
GoogleVery helpful and responsive team who handled an overseas vendor and myself extremely well during covid 19 lockdown
Highly reccomended and very gratefulPositiveResponsiveness, Quality, Professionalism, Value
Michael · 18 June 2021
Agent replied · 17 June 2024
Hello Michael Brown
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Leaders Estate Agents Poole (Sales)
★★★★★ 5/5
GoogleEllie Tripp in property management is always really helpful and responds promptly to emails. Very happy with the service.PositiveResponsiveness
Denise · 25 August 2021
Agent replied · 17 June 2024
Hi Denise Wood,
Thank you for the great review of our Leaders Estate Agents Poole (Sales) team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleLeaders in Poole are first class. From the moment you walk into the office you have their upmost attention. The office is friendly all the staff listen to what you say and offer advice and help.
We have moved many times and Leaders will always be the company that we will instruct to sell our property.
Les · 19 June 2018
★★★★★ 5/5
GoogleAbbi constantly smoothed the way through a difficult purchase. She worked really hard for us supported by Ian and Michelle. Leaders did everything they could liaising between us and the vendor. Would highly recommend Leaders and would certainly return to them if and when we ever decide to go through the process again!
Paul · 19 June 2019
★★★★★ 5/5
GoogleI have been renting a property in Poole from Waterside for just over a year. In that time I have found all the staff to be helpful and professional. Particular praise must go to Ian Laidlaw and Gemma who can never do enough to answer any query I have.
Highly recommended.
Deborah · 20 June 2014
★★★★★ 5/5
GoogleThank you for all your help with the sale of ours Mothers bungalow .The service we received was first class totally recommend this company. Everything explained to us they took all the pressure away Thank you again from Gloria Linda and Chris .
Christine · 18 June 2020
★★★★★ 5/5
GoogleWhat a wonderful team - genuine and friendly with a local knowledge that’s second-to-none. Highly recommended :)
JRA · 18 June 2020
★★★★★ 5/5
GoogleFantastic experience of buying. A personal and professional team that helped every step of the way.
Jodie · 19 June 2019
★★★★★ 5/5
GoogleExcellent service. Staff went above and beyond their remit to secure a smooth and successful outcome
Jan · 19 June 2018
★★★★★ 5/5
GoogleProfessional, polite and kept me in the loop throughout the purchase
Iain · 19 June 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.