Trusted Agent profile

Katie Fox Estate Agents Poole reviews

★★★★★ Excellent

295 reviews across 2 platforms

123 Commercial Road, Poole, BH14 0JD

Katie Fox Estate Agents's Poole office at 123 Commercial Road is rated 4.9 out of 5 across 295 reviews on two platforms, including 272 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

272

Reviews on Google

This office

Facebook logo

5.0 / 5

23

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Katie Fox Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Poole office, from every platform, shown as written. First names only.

5/5

Google

From the day of our first contact with Katie I felt that we as sellers were in very competent experienced and capable hands and subsequent dealings with her staff confirmed the feeling of a team working very well and effectively together. We had several hiccups as the sale progressed but the team were unfailingly approachable kind and understanding. In particular Jack provided much practical help and assistance and Emma the Sales Progressor worked extremely hard and well in keeping a chain together and in sorting out associated problems. It was so pleasant to deal with the team - when i dropped off the keys for completion and subsequently it felt more like a meeting of friends. Thank you all for your very professional approach and sheer hard work

Michael · 31 March 2026

5/5

Google

It was a pleasant experience to enter the branch of Katie Fox, as it is so light, welcoming and comfortable. The staff were all very welcoming and able to facilitate the viewing and purchase of one of their properties. There were various hiccups (including the breakdown of our own sale) but Jack kept in close touch with the owners and ourselves until we were able to get another offer on our home. He has been very helpful in meeting a few requests we asked of him, one of which must have taken a good bit of navigation but his charm won the day! The Sales Progressor Emma has been outstanding in her commitment to getting us to the finish line. She has been so communicative with us from the beginning and when she said she woukd do something, she did! Very grateful to all.

Susie · 14 March 2026

5/5

Facebook

We can't recommend Katie Fox Estate Agents highly enough! From start to finish, the team made the whole process of buying and selling our home as smooth and stress-free as possible. The staff are not only incredibly professional but also genuinely friendly and helpful. They were always available to answer our questions, provide advice, and guide us through the sometimes tricky steps of both selling our home and buying a new one. Every member of the team went above and beyond to ensure we felt supported throughout the entire journey. Whether it was arranging viewings, negotiating offers, or helping us understand all the paperwork, they were always there to offer clear, calm advice. It was evident that they really care about their clients and work hard to make sure everything goes as smoothly as possible. If you're looking for an estate agent who truly has your best interests at heart, this is the team to trust. Thank you to Jasmine, Emma, Sophie, Kieran, Kerrie and Katie for making our dream move a reality!

Benjamin · 6 December 2024

Agent replied · 23 October 2025

Thank you so much Ben! It was so great to get this sorted for you all. And in just 6 weeks is a legal miracle too thanks to Sue Hillier of Genesis Legal & Katie Wilson of Ellis Jones both the best local solicitors 🌟 We can’t wait to give your buyers the keys and you the keys so you can all settle in for Christmas 🎄

5/5

Google

Katie Fox Estate Agents are superb. They have recently completed the sale of my house in Poole. From first valuation visit to completion day, the whole process was seamless, with various bumps along the way dealt with professionally, excellent negotiation and resolved successfully. They are a kind, hard working team who I would highly recommend to anyone looking for an estate agent to deal with the sale of their home. Good value for money too, they are worth every penny. Thank you so much Jasmine, Emma & team.

Paul · 27 May 2024

Agent replied · 25 August 2024

Thank you so much for your lovely review and present too. We wish you all the best in your next chapter Paul.

5/5

Facebook

Katie Fox Estate Agents are superb. They have recently completed the sale of my house in Poole. From first valuation visit to completion day, the whole process was seamless, with various bumps along the way dealt with professionally, excellent negotiation and resolved successfully. They are a kind, hard working team who I would highly recommend to anyone looking for an estate agent to deal with the sale of their home. Good value for money too, they are worth every penny. Thank you so much Jasmine, Emma & team.

Paul · 13 May 2024

Agent replied · 23 May 2026

Thank you so much for you lovely review Paul. 🙌

5/5

Google

Katie Fox handled the sale of the house I just bought, and I have to say they were absolutely fantastic. We dealt mainly with Emma, who remarkably managed to help keep us sane throughout the process that was plagued by delays outside our control. Communication was excellent throughout, and Emma was particularly good at chasing the various solicitors and other parties to help move the process along. I honestly felt Emma might have helped take weeks off the process, and would highly recommend Katie Fox to anyone selling or buying.

Richard · 27 April 2024

Agent replied · 25 August 2024

We truly value every one of our customers, so I wanted to send a quick note to say thank you for supporting our business. We wish you well in your next chapter BW Katie

5/5

Google

We recently bought a house with Katie Fox and we can't recommend them highly enough. As is often the case with home buying there were plenty of hiccups and spanners in the works, all due to other buyers in the chain and their solicitors. However, during these problems and setbacks; Emma kept in contact with all parties, chased solicitors, and generally coordinated resolutions where she could, all whilst keeping us regularly updated on the progress. I can honestly say that her involvement made a difficult move as painless as it possibly could have been, so they get a full 5 stars from us! Thanks again guys!

Dominic · 15 January 2024

Agent replied · 10 December 2024

We truly value every one of our customers, so I wanted to send a quick note to say thank you for supporting our business. Wishing you all the best in your new home, enjoy. KR Katie

5/5

Google

We recently bought a house with Katie Fox and we can't recommend them highly enough. As is often the case with home buying there were plenty of hiccups and spanners in the works, all due to other buyers in the chain and their solicitors. However, during these problems and setbacks; Emma kept in contact with all parties, chased solicitors, and generally coordinated resolutions where she could, all whilst keeping us regularly updated on the progress. I can honestly say that her involvement made a difficult move as painless as it possibly could have been, so they get a full 5 stars from us! Thanks again guys!

Dom · 25 December 2023

Agent replied · 25 August 2024

We truly value every one of our customers, so I wanted to send a quick note to say thank you for supporting our business. Wishing you all the best in your new home, enjoy. KR Katie

5/5

Facebook

Despite a very tricky market and some hiccups along the way, the staff at Katie Fox were great throughout our sale. Every query an was resolved quickly and Emma was great at chasing solicitors for various things! It was lovely that even when Emma wasn't available, Jasmine or another member of the team could quickly answer us via Whatsapp. Thank you to all at Katie Fox!

Amy · 13 September 2024

Agent replied · 23 May 2026

Thank you so much 🙌💕

5/5

Google

Katie and her team were brilliant! We put our house on the market at a difficult time and they worked really hard to find the right buyer for us. Communication with us was faultless and Emma was particularly fantastic at keeping us informed throughout the process. We had a very poor experience with a different estate agent with our onward purchase, and this really made us aware of just how professional and generally great Katie Fox are in comparison to some other agents in the area, as they treat buyers with the same courtesy as sellers. Thank you very much for all your efforts to get our sale successfully through to completion. We would definitely recommend!

Kate · 18 December 2023

Agent replied · 25 August 2024

We truly value every one of our customers, so I wanted to send a quick note to say thank you for supporting our business. So pleased you were happy with our service and we lived up to your expectations. KR Katie

5/5

Facebook

Despite the difficulties cropping up along the way, we found the team at Katie Fox outstanding. Something I've not experienced before was the way they had a person dedicated to consistently managing the sales process, which meant they were on top of everything. They also acted as a direct link between us and the vendors, which bypassed the old fashioned long winded way of asking every question via solicitors. This helped greatly as we were buying from someone who was in the southern hemisphere. They went out of their way to ensure everything went as smoothly as possible and are a lovely team. Not in the least bit like 'Estate Agents' - lol! I noticed the difference even when simply viewing properties. So much more professional. I would recommend them without hesitation, they cannot be faulted in their professionalism and passion for their job.

Beverley · 22 September 2025

Agent replied · 23 October 2025

Thank you so much Bev for your lovely review 🤗

4/5

Google

All staff at Katie Fox Estate Agents are kind helpful and polite. Emma kept us updated all along and even when they were a few issues along the chain she pushed others for answers to ease our worries. Katie stepped in when things went wobbily with negotiations and calling other parties up and down the chain to get us the sale. Thank you to a great team of people.

Carol · 27 April 2024

Agent replied · 25 August 2024

We truly value every one of our customers, so I wanted to send a quick note to say thank you for supporting our business. We wish you both all the best in next chapter & home the renovations go well. BW Katie

5/5

Google

We had the pleasure of purchasing through Katie Fox and mostly dealt with Emma throughout the purchase. We also worked with George who was great and very helpful. This was one of the most difficult moves I have ever experienced in a very challenging market. However Emma was on the other end of the phone at all times giving constant updates, chasing the chain above and below and always going above and beyond. The estate agent we were selling with unfortunately was not as useful so Emma and the team helped with carrying the rest of the chain to get the sale through. I would strongly recommend Katie Fox and the team to anyone and if we are ever brave enough to move again we’ll be going straight to them. Thanks again guys!

Josh · 24 August 2023

Agent replied · 29 October 2023

Thank you so much Josh, we wish you all the best in your new home 😊 …

5/5

Google

Jasmine and the whole team were fantastic from start to exchange, after a bad experience with our last Agents Katie Fox went above expectations. From constant viewings to feedback from potential buyers. We didn't have to wait until the next day, they contacted us straight away after any viewing with feedback. They are honest and reliable couldn't ask for more from our agents. Thank you so much Jasmine, Kieran, Katie and the team. We would highly recommend

Mandy · 3 April 2025

5/5

Google

I am delighted with the service offered by Katie Fox. George was really helpful on our first meeting and offered lots of good advice and an excellent evaluation, Emily did loads of weekend viewings and provided prompt and useful feedback and Stephanie was tenacious in dealing with the buyers and their solicitors. Their website is really useful as a seller as it's easy to see viewings and feedback, whilst the team always kept me updated via WhatsApp and email so I was always in the loop. Cannot recommend them highly enough, 10/10!

Chris · 15 June 2023

Agent replied · 28 August 2023

Thank you so much for your lovely feedback.

5/5

Google

We have used Katie Fox to buy and sell at the same time. We sold for asking price within days of being listed, and managed to secure the purchase that we wanted. There was a fair few bumps in the road along both the sale and purchase, but shout out to Katie and Stephanie who both took the reins and chased and handled everything that they could. Thank you to Stephanie who kept us smiling when things got stressful, and thank you to Katie who pulled out all the stops to help ensure both the sale and purchase happened. We purchased through Katie Fox 2 years ago as well as this time around, and we highly recommend if you are looking to sell and/or buy!

Amy · 6 June 2023

Agent replied · 28 August 2023

Thank you so much for your lovely feedback.

5/5

Google

The team at Katie Fox Estate agents are simply fantastic. We sold our property through them and it's safe to say it wasn't an easy chain to deal with, but Katie and Stephanie pulled all the stops to keep us all informed, chase communication and ultimately help us progress to the next stage. They were so proactive and helpful each step of the way. George was brilliant at selling the actual property at the beginning and helping us achieve the asking price. The team is outstanding and they truly care about their clients. We would highly recommend Katie Fox Estate Agents.

Nikol · 6 June 2023

Agent replied · 28 August 2023

Thank you so much for your lovely feedback. Great to hear you are settled now ;-)

5/5

Google

We can't recommend Katie Fox Estate Agents highly enough! From start to finish, the team made the whole process of buying and selling our home as smooth and stress-free as possible. The staff are not only incredibly professional but also genuinely friendly and helpful. They were always available to answer our questions, provide advice, and guide us through the sometimes tricky steps of both selling our home and buying a new one. Every member of the team went above and beyond to ensure we felt supported throughout the entire journey. Whether it was arranging viewings, negotiating offers, or helping us understand all the paperwork, they were always there to offer clear, calm advice. It was evident that they really care about their clients and work hard to make sure everything goes as smoothly as possible. If you're looking for an estate agent who truly has your best interests at heart, this is the team to trust. Thank you to Jasmine, Emma, Sophie, Kieran, Kerrie and Katie for making our dream move a reality!

Ben · 6 December 2024

5/5

Google

We cannot thank Katie Fox Estate agents enough for how they handled the sale of our property and in particular Emma and the team! They made the whole process so smooth and simple and were constantly checking in regularly to make sure things were on track. Our sale was handled with great speed and efficiency and was not without many queries all of which were swiftly handled by Emma leading to a successful completion! Thank you so much Emma and team!!

Peter · 26 November 2024

5/5

Google

Had a very smooth experience buying a property with Katie, Stephanie and the team. The whole process was managed seamlessly and the team were excellent at keeping all parties up to date with progress and moving things along when needed. Communication was fantastic throughout and nothing was too much trouble. All in all a great experience that took the stress out of what is often a fraught experience. I would highly recommend Katie and team to others and wouldn’t hesitate for a moment to work with them again for future sales or purchases.

Laura · 8 December 2022

Agent replied · 6 July 2023

Thank you Laura, much appreciated. Wishing you all the best. Katie

5/5

Google

We sold our flat through Katie Fox...throughout the whole process they were excellent...setting up a whatsapp group and keeping us informed with weekly updates and an increased cadence as we neared completion. There were some challenges with our sale and hence our forward purchase, and Katie Fox went above and beyond contacting other agents in the chain when required. My recommendation could not be higher.

Alan · 27 December 2023

Agent replied · 25 August 2024

We truly value every one of our customers, so I wanted to send a quick note to say thank you for supporting our business. Super pleased you were happy with our service. BW Katie

5/5

Google

Really pleased with Katie Fox and her team. We had been in our home for 30 years and it was a big step to make. George negotiated a good price for our property and was on the ball when our 1st buyer pulled out. Stephanie was always supportive and encouraging and so easy to talk to, and Katie was reassuring all along the way. On completion of us selling our home we were given a lovely gift box with goodies in which was a really nice touch. I highly recommend anyone to use Katie and her team.

Sue · 9 October 2022

Agent replied · 6 July 2023

Thanks Sue. We are so pleased we were able to make this massive milestone move possible and that you are settling well into your new home. You were both an absolute pleasure to deal with. Anna is also very happy in your house too so it’s a happy ending for all. Take care Katie

5/5

Google

I had a fantastic experience with Katie Fox and the team when buying my house in Hamworthy. Jasmine showed me around the property and was really helpful in negotiating the accepted price. Sophie and Emma were also great, they kept me updated throughout via a WhatsApp group and the communication couldn’t have been better. It took lots of stress out of the process. I’d really recommend this agency and have nothing but praise for them and their team.

Tomuk30 · 26 November 2024

5/5

Google

Buying and selling a home is a stressful time but having a supportive, straight talking and responsive estate agent can make life easier and that’s what you get with the Leaderfox team (special thanks to Stephanie). The extra touches made them stand out against their competitors. The WhatsApp group was a godsend to keep us informed during the process and allowed us to easily ask questions along the way. They even delivered chocolates to me during a particularly stressful point of our sale. If we ever move again it would have to be with Leaderfox.PositiveResponsiveness, Quality, Professionalism

Michelle · 26 August 2022

Agent replied · 6 July 2023

So pleased we got there in the end, Michelle. Maybe we need to try and add solicitors to our whatsapp groups so we know what's going on too?! Best Wishes, Ryan.

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Questions about Katie Fox Estate Agents Poole

How many reviews does Katie Fox Estate Agents Poole have?

Katie Fox Estate Agents's Poole office has 295 reviews across two platforms: 272 on Google, 23 on Facebook.

What is Katie Fox Estate Agents Poole's rating?

Katie Fox Estate Agents Poole is rated 4.9 out of 5 across all 295 reviews, and 4.9 out of 5 on Google from 272 reviews.

Has Katie Fox Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Katie Fox Estate Agents, Poole won Gold.

Where is Katie Fox Estate Agents's Poole office?

Katie Fox Estate Agents Poole, 123 Commercial Road, Poole, BH14 0JD.

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