William H Brown reviews

★★★★★ 5/5

Google

I would highly recommend this agency. The service was extremely quick, efficient, and professional throughout the whole process. Communication was excellent, and I would especially like to highlight Heather, she responded to every email promptly and we also kept in regular contact by phone. Everything went smoothly and without any issues. I am very satisfied with the service and would confidently recommend this agency to others. Thank you for everything!

Magdalena · 2 April 2026

★★★★★ 5/5

Google

William H Brown in Pontefract and in particular Heather, Jess, Charlie, Joanne and Julie have all provided exceptional service. We have been kept up to date with the whole process every step of the way, keeping us informed of next steps and processes timeously. We have both sold and purchased a house using their service and cannot recommend them enough. So far, it has been a smooth and speedy process!

Amy · 16 March 2026

★★★★★ 5/5

Google

I want to say a huge thankyou to William H Brown for all of the help and support I have received during my house sale. Kelsey and the team have kept me updated with all developments during the process, going above and beyond what I expected during the move. Any information I needed was followed up by Kelsey and any requests were professionally and efficiently answered . I could not be happier with William H Brown and would highly recommend them. Thankyou for all you hard work and unwavering commitment .

Paul · 17 December 2025

★★★★★ 5/5

Google

We were recommended William h brown by friends and family and after a rough experience with another estate agents, William h brown were our saving grace, especially Dan and Charlie. The service was immaculate, everyone super helpful and kind. I cannot recommend them enough, they take half the stress of buying a house away. The mortage services although on the pricier side are well worth it, Dan weren’t just a mortage advisor he helped with viewings and much more, Charlie was always a friendly voice on the phone to talk us through anything we needed. I would definitely recommend to anyone looking to buy or sell as the service is top notch ⭐️

Tiffany · 3 December 2025

★★★★★ 5/5

Google

I highly recommend Charlie Wood from the Pontefract branch, she was professional, friendly and most of all extremely efficient. She dealt with my purchase and was so fast in responding to questions and queries, other staff members were equally helpful when Charlie wasn’t available, they made my house sale so much easier, I’d like to thank them all.

Gillian · 24 November 2025

★★★★★ 5/5

Google

Will definitely recommend this agency. Highly professional and made sure our house search journey was smooth. And after we found our house choice Charlie Wood was absolutely quality with her service and was highly professional and communicated effectively through the sale/negotiation process.

AZEEZ · 26 March 2026

★★★★★ 5/5

Google

I am currently in the process of selling my house and buying a new one through William H Brown. This has been a very stressful time; however, I cannot thank Natalie enough. She has been incredibly patient and understanding, and her …

Anthony · 16 March 2026

★★★★★ 5/5

Google

Julie has been absolutely incredible throughout my mortgage journey. From start to finish, she provided expert advice, clear communication, and unwavering support. She took the time to thoroughly understand our needs and explained all the options in a way that was easy to understand, making what could have been a stressful process feel seamless and straightforward. Her attention to detail and professionalism were second to none. Julie was always available to answer questions, no matter how small, and kept me informed every step of the way. Her knowledge and expertise gave me complete confidence in her recommendations, and I couldn’t be happier with the outcome. If you’re looking for someone who genuinely cares, goes above and beyond, and delivers results, Julie is the one to trust. I highly recommend her to anyone in need of a mortgage adviser. Thank you, Julie, for making this process such a positive experience!

Shannon · 6 January 2025

★★★★★ 5/5

Google

I have just bought my first property through William H Brown and it could not have been easier. Everyone was very helpful and made the process stress free especially Julie Haigh. Can't thank them enough!!! 🙂 …

MHL · 26 March 2026

★★★★★ 5/5

Google

Charlie is so lovely. She’s guided me through the buying process. She’s friendly polite, bubbly and helpful and responds to emails and calls quickly. Can’t wait to move to my new home. Thank you Charlie

Vicky · 16 March 2026

★★★★★ 5/5

Google

I couldn’t have asked for more from our mortgage advisor Julie Haigh. We were on a deadline to move in and she was there every step of the way pushing to have an early completion date. Everyone was amazed at how quickly we completed. I was able to ring or email Julie with any queries I had and she would answer asap. I would recommend Julie in a heartbeat. She is very experienced and made us feel at ease with the process. Thank you so much.

Tania · 3 November 2024

★★★★★ 5/5

Google

Can highly recommend William H Brown, especially Charlie who is our main contact, they have been supportive and helpful throughout the sale process. Not quite over the line yet but nearly there.

Kevin · 16 March 2026

★★★★★ 5/5

Google

My partner and I have recently just completed our purchase to our first lovely home, and we couldn’t have done it without the help of Julie!! She was absolutely brilliant from start to finish. Always on hand if we ever needed an answer to a question, or help filling out documents!! Julie was that determined to help us through our purchase journey, that she did a little online call, where she shared her screen so we could see which bits she was explaining and showing us, so we understood more clearly. We couldn’t thank her enough for helping us buy our first home 🏠 A big thank you to the rest of the team, for helping us out when Julie wasn’t in the office, or sending our call up to her so we could speak with her!! You’re all amazing!!

Lauren · 12 August 2024

★★★★★ 5/5

Google

Natalie has been so helpful throughout the process of me purchasing a property she has made it a less stressful experience would highly recommend.

Beth · 16 February 2026

★★★★★ 5/5

Google

Charlie sold my house in a week for the top of our guide price. Lovely woman, easy to work with and very helpful. 10/10. They clearly have a slick marketing, valuation and sales pipeline to get from engagement to a sale so quickly, and I was impressed with how quickly things got turned around. Make sure you're prepared on your end and you shouldn't have any trouble.

Matt · 16 March 2026

★★★★★ 5/5

Google

Couldn’t recommend enough, we’ve used William h brown before for a reason. Especially thankful to Charlie & Dan, both went above and beyond to get our sale over the line. Charlie printed documents off for us and went through it without been asked, went to effort of finding answers we needed to move forward. Dan also hasn’t just helped with the mortgage . He’s been chasing our solicitors for responses through out & helped with the onward purchase even thought it’s with another estate agent. Fantastic service , would highly recommend’n thank you for helping us get our forever home!

Courtney · 24 November 2025

★★★★★ 5/5

Google

I have been with Julie from the day I bought my forever home over 18 years ago. Julie is the upmost professional, and goes above and beyond in her role as a mortgage advisor, Getting me the best deals right up To the last minute. Nothing is too much With Julie. I wouldn’t use anyone else for my mortgage. I have even got her working her magic for my brother. You’re one in a million Julie.

Helen · 17 April 2024

★★★★★ 5/5

Google

Me and Liam just want to say a huge thank you to Sophie and Natalie from W H Brown Pontefract branch for going above and beyond with helping us through the process of purchasing our new home as well as selling our property, we think we would be still waiting now if it wasn’t for them constantly chasing solicitors etc for us and the hassle we probably caused them haha but again we just want to say a massive thank you.

Jade · 18 January 2024

★★★★★ 5/5

Google

Kelsey was very kind and helpful in helping me and my partner get our house sorted :)

Jenny · 16 March 2026

★★★★★ 5/5

Google

Kelsey is a real asset to the company. Very professional, personable and knowledgeable .

Keith · 2 April 2026

★★★★★ 5/5

Google

I would like to thank Kelsey for all her hard work she went above and beyond for the purchase of my property. 5*. Brilliant communication.

Beth · 17 December 2025

★★★★★ 5/5

Google

Julie Haigh helped me all the way through purchasing my first house, it was a daunting at first as I purchased on my own, but Julie made everything super easy for me and helped me every step of the way with anything I didn’t understand or wasn’t sure about. Would 100% recommend using William H Brown.

Phoebe · 3 January 2025

★★★★★ 5/5

Google

My partner and I had the help of Chris Box as our mortgage advisor and Kelsey Longstaff as our negotiator. We purchased our first home with them and they made the process as straight forward as it could be. Chris was massively helpful in guiding us through the mortgage and insurance applications and did majority of the legwork for us! Kelsey worked really hard to get us moved in as quickly as possible and replied instantly when we needed her. We hit a couple of speed bumps and Kelsey was always on the case for us. We are so grateful to both Chris and Kelsey for all their help and hard work with our first home purchase. Highly recommend.

Owen · 20 September 2023

★★★★★ 5/5

Google

My husband and I had an excellent experience working with Pia at William H Brown. She was professional, approachable, and incredibly knowledgeable throughout the entire process. Pia kept me well-informed at every stage, responded promptly to all my questions, and made what could have been a stressful time feel smooth and manageable. Her dedication and friendly attitude truly stood out. I highly recommend her services to anyone looking for a reliable and supportive estate agent.

Fatima · 24 May 2025