Trusted Agent profile · Pontefract, West Yorkshire
Verified
★★★★★
156 reviews across 3 platforms
5 Cornmarket, Pontefract, West Yorkshire, WF8 1AN
Part of Martin & Co, see every office.
Martin & Co's office in Pontefract, West Yorkshire, at 5 Cornmarket, is rated 4.7 out of 5 across 156 reviews on three platforms, including 119 Google reviews rated 4.6.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Lots of viewings initially and they found us a buyer within a month. Unfortunately, the buyer's buyer fell through, then he found another very fast, which then ...Read all 11 from sellers
Right from the viewing, Danielle was superb at guiding through the process. I felt that not only did she understand the personal circumstances of the sellers ...Read all 6 from buyers
In a bit of a tight spot 3 years ago and needed a place fast, spoke to Julie in lettings and arranged a viewing of a lovely property in Badsworth, It was sorted ...Read all 10 from tenants
We specialise in buying, selling, and letting properties in Pontefract and the surrounding areas, delivering an exceptional service to buyers, sellers, landlords and investors alike since 2011. Owner Michelle Stoppard has exceptional on-the-ground knowledge of the local area and a wealth of industry experience. Alongside her dedicated team at Martin & Co Pontefract, she provides expert support and advice to the local communities. We have a wide variety of property types available from town centre apartments and executive properties through to large family homes. The area benefits from good access to the A1 and M62 and provides excellent opportunities to commute to other major towns and cities. The team at Martin & Co Pontefract is renowned for its friendly and proactive service, providing landlords, tenants, sellers and buyers, with an exceptional standard of customer service each and every time. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Pontefract get you on the move.
Every review we hold for the Pontefract office, from every platform, shown as written. First names only.
5/5
GoogleVery good experience! First time renting made to feel easy, everything was done quickly so we could get in our flat as soon as possible. Lucy was wonderful and replied to all our questions very promtley. Fully recommend.
Thank you Holly, I’ll pass on your lovely comments to Lucy. Hope you’re getting settled in. Michelle and the team, Martin & Co Pontefract
5/5
GoogleExcellent service by Julie S and the team, all aspects of rental locally managed. The team takes care of everything and fully managed certainly means that! Great job, well done!
Thank you Geraldine, really appreciated! I’ll pass your comments on to Julie S. Michelle
5/5
GoogleThe lettings team are amazing!! We initially lost out on a property through Helen (which was not her fault) which was just perfect for us. Luckily the property ended up coming back available again and Helen called us straight away so that we could re apply and we GOT IT!!! They have been very kind and patient through the whole process and I would recommend them to anyone in the area. The way they have looked after us even after the let has been agreed has been fantastic! Helen and Lucy thank you both so much for all your help!
Hi William. I’ve passed your thanks on to Helen and Lucy. Thank you for leaving such a great review. Best wishes, Michelle
5/5
View AgentsCouldn’t have asked for better!
We had Clare Close deal with us and honestly I don’t think we could have had a better person! Any questions or queries we had she responded to efficiently and effectively. We also needed to be moved out of our other property by a certain date and she made sure that was possible for us. Lovely woman and very good at her job!
Aww thank you Emma, I think you've summed up Clare brilliantly! Really appreciate you taking the time to leave your review. Michelle
5/5
GoogleA first rate experience ( we were selling a property). An offer was received within a few short weeks (and at a 'slow time' leading up to Christmas) after other agents had failed to sell. Staff were friendly and helpful and went that extra mile when the buyers raised queries. I was kept in touch throughout so I knew what was happening. The offer translated into a sale and we have completed today! I would recommend this team to anyone wanting to sell.
Hello Tanya, Thank you so much for taking the time to leave your review. We were delighted to get this one through for you today. Enjoy your champagne! We certainly will! Julie, Martin & Co Pontefract
1/5
GoogleAfter 23 weeks of waiting for the purchaser to obtain a mortgage and costing me over £6,000 with promises of it will be next week there is an 8 day turnaround on paperwork !!! When I agreed to a lower offer I was told the mortgage was in place and would complete by the end of May ! middle of September I pulled the plug !! Total incompetence !!!! stay away !!! I was also given a name of a handyman who has commented (5 stars) on their website !! He also charged me over the odds for emulshioning the bungalow !! Stay clear of him too !! £900 for a small repair on the lounge floor and magnolia in two bedrooms lounge n kitchen no ceilings, just walls No glossing at all !! Very bad advice from staff !!
Dear Ms Vaughan Thank you for taking the time to post your review. I do understand you are disappointed that your sale has not completed, as are we, but you have included a number of incorrect details which I must respond to. It is the prospective purchaser’s mortgage company that has the 8 day turnaround on any documents submitted, this is their deadline not ours. At the point an offer is made on a property there would only be a mortgage agreement in principal document not a mortgage offer, which usually follows later in the process. The agreement in principle was seen by us before solicitors were instructed. The surveyor visit to the property was almost cancelled due to a clash in his diary and not having sufficient time to collect keys from us, do the survey and return keys the same day. Rather than having him rearrange his visit and potentially delaying matters even further, we offered to meet him at the property and stayed with him whilst the survey was carried out, locking up afterwards. I’m aware that you accepted the offer (in the middle of April) on the basis of a quick completion which the purchasers were willing to agree to. We did not suggest at any point that completion would take place in May as this would be set by solicitors after discussions with their respective clients. I’m aware that 1 July was put forward as a possible completion date by the prospective purchasers but the subsequent delays with their mortgage application meant this wasn’t achievable. It is regrettable that their mortgage offer has not come through in a timescale either of us were happy with but, as you are aware, we have been in regular contact with the purchasers and their mortgage advisor to try and keep the deal moving forward, to try to reach a successful conclusion for you. We could not have foreseen the delays experienced with their mortgage application. At any point in the process you could have made the decision to withdraw from the sale, we did in fact discuss this with you on numerous occasions - and you decided to stick with the offer and the prospective purchaser in the hope of reaching a successful conclusion. With regards to the contractor, you asked us to recommend a decorator and we simply passed on a phone number. You agreed the work and price directly with him, we were not involved in any other aspect of this. He has business dealings with us and is entitled to leave a review of our services in the same way that you are. I know that you’re disappointed at the moment. We've worked very hard to achieve a sale for you without a penny in sales fees being achieved. That’s our risk, as an agent who charges on results, but in the context of your review I do feel it should be mentioned. Finally, perhaps I should take this opportunity to again say thank you for the referral you made to us recently of a gentleman with a property to sell in Byram. You haven’t always been so unhappy with us. Martin & Co Pontefract
5/5
GoogleThe staff at Martin & Co Pontefract, in particular Lucy and Charley, have been fantastic in helping my partner and I find a house to rent in the area we wanted. Lucy has ensured we have been kept up to date through each step of the process, I couldn't have asked for more. Friendly and professional staff. Would highly recommend to anyone!
5/5
View AgentsHelpful and reassuring
We have had a very good experience with Martin & Co. They have supported us from the moment we applied for our current home, and nothing was too much trouble. Special thank you to Clare and Laura
5/5
GoogleRecently dealt with staff and Martin & Co when purchasing our property, fantastic staff and very helpful throughout the process, thank you again.
Hi Kyle, happy to help! Hope you’re getting settled into your lovely new home.
5/5
GoogleDue to Circumstances I had to rent my house out. I was very worried about it due to never doing it before and I loved my house. I meet up with Lucy and she could of not been any more brilliant. All the way though she was amazing. I’m not the easiest of people to deal with either. Thank you lucy. I hope to deal with your self on the future
Thanks Leah, hope your move went well! I'll pass on your lovely comments to Lucy and the lettings team. Michelle
5/5
GoogleAs a landlord, I have been very impressed with the service provided by Martin and Co., Pontefract. I would certainly recommend them to other landlords. They are professional and efficient, especially in managing maintenance and repair issues giving consideration to the needs of both landlord and tenant. Working with Clare has been a pleasure and long may it continue.
5/5
View AgentsMum’s Bungalow
Can’t thank you all enough for what you have done, from the death of my mum in April of this year to now, I can’t believe that our forever home has gone, but at least it’s going to a fantastic family, who are young enough to make happy memories of their own in the property.
5/5
GoogleStaff are very responsive during the whole process. Viewing staff was on time and nice. I completed the purchase with them. Happy to recommend to others
5/5
GoogleBought a house through this branch and dealt with Julie Duff. A couple of bumps in road along the way with COVID etc but Julie was always on hand to answer any queries and helped us from start to finish. Very good customer service and would definitely recommend to anyone
5/5
GoogleGreat service, polite friendly team. Very responsive to emails and applications. Couldn’t fault at any point of our process. Thank you Carter n Luke.
Hello Carter and Luke, thank you for taking the time to leave such a review. It’s been our pleasure! Hope you’re all settled into your new home. Michelle
5/5
GoogleIn the short time we have rented with Martin & Co and as first time tenants we have found Michelle and her team provide an excellent service. Very informative and responsive. We can say Lucy is especially helpful as she has been the one who we have predominantly dealt with. Very professional yet friendly and personal. No complaints.
5/5
View AgentsBungalow sale
Just completed sale of late Mums bungalow & can’t recommend Martin & Co. Pontefract highly enough! 5* service throughout, very professional,efficient and friendly throughout making the whole process run very smooth. Would certainly recommend to anyone and if needed we will definitely be using them again. Thank you all.
5/5
GoogleI dealt with the Pontefract branch of Martin & Co and can I say what a pleasure it was. Charley and Lucy were professional, approachable and very helpful whilst I was going through the renting process. They made what could have been a traumatic process an easy and pleasant experience. Thank you Charley and Lucy. Craig
5/5
FacebookI can't thank you enough ma'am for your excellent service on my trading account, It's been months of trading Forex without outcomes until I was introduced to you by a colleague at work. I only invested $900 and I got a profits of $12,300 in just 6days of trading and Withdrawal of my profits from my trading account directly to my bank was very easy. I pray God continue blessing you and your family. I'm in best with you ma'am. If you're interested to start up a trade reach out to Florence Boeli, She's always ready to assist you in anyway regarding trading.Email: Florenceboeli1958@gmail.comWhatsApp: +1 (337) 603-0583
5/5
FacebookFantastic service from Martin & Co! We were kept informed throughout a very stressful time. A special shout out to Julie & Jules, they were super friendly and they couldn't have done enough for us! would highly recommend Martin & Co to anybody.
5/5
GoogleI have nothing more than praise for this estate agent the lady I dealt with was Julie Duff she was fantastic she was very professional and I can't praise her enough I sold my property and Julie made it possible thank you Julie
5/5
GoogleProfessional, reliable, trustworthy. These are three adjectives I would use to describe Martin & Co. They do things quickly, efficiently and leave little room for error. They handled a very quick move with the speed of lightning getting the whole thing sorted in under a week. These people know what they are doing. If you go with anyone, go with Martin & Co.
Good morning Richard. Amazing review, thank you so much! It’s been our pleasure. Hope you’re soon settled in. Michelle & the team
5/5
GoogleWith great thanks to Sharon, nothing is too much trouble and after 3 years with Martin & Co, I have always had a first class service. Well done Sharon and thank you once again.PositiveResponsiveness, Quality, Professionalism, Value
5/5
View AgentsGreat letting agents
I have worked in the lettings industry myself and can say that Martin & Co pontefract are up there with the best. Really looked after me from start to me moving in and I know they are there if I need to call them. They learned my style and wants very quickly and would recommend them.
Hi Andrew, that's so nice of you to say, thank you! The lettings team really appreciate you taking the time to leave your review and hope you're all settled in now. So pleased we found you the right place! Michelle
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
11 reviews from sellers, rated 4.8 out of 5 on average. For example, Guy wrote: "Lots of viewings initially and they found us a buyer within a month. Unfortunately, the buyer's buyer fell through, then he found another very fast, which then ..."
6 reviews from buyers, rated 5.0 out of 5 on average. For example, Catherine wrote: "Right from the viewing, Danielle was superb at guiding through the process. I felt that not only did she understand the personal circumstances of the sellers ..."
10 reviews from tenants, rated 5.0 out of 5 on average. For example, Lonnie wrote: "In a bit of a tight spot 3 years ago and needed a place fast, spoke to Julie in lettings and arranged a viewing of a lovely property in Badsworth, It was sorted ..."
