Every review we hold for the Pontefract office, from every platform, shown as written. First names only.
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5/5
GoogleMartin & Co Pontefract dealt with my purchase of a property incredibly. Julie in particular worked tirelessly to ensure my purchase went through smoothly, even when it was a particularly difficult situation. The contact between myself and Martin & Co was second to none. Julie was patient and kind and kept me calm throughout the lengthy process. I could not recommend Martin & Co Pontefract enough; should I ever sell my property, I wouldn't even consider using another agent. Thanks so much Julie, Michelle, and all at Martin & Co Pontefract.
Joley Β· 5 July 2018
Agent replied
Aww, thanks Joley! It was our pleasure!
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5/5
GoogleJulie and the team were fantastic.
Any questions that I had they answered immediately and if they couldnβt they would find out as soon as possible and call me back.
I have successfully bought a house due to their help and guidance as well as their persistence and motivation to get complete - communications with all parties was superb. A great experience! And an easy experience given that it was my first house buy.
Very happy π thanks
Amy Β· 30 April 2019
Agent replied Β· 7 April 2023
Hi Amy. Thank you so much for taking the time to leave us your review. Iβll be sure to pass your comments on to Julie. Hope youβre settling in well. If we can be of any further help donβt hesitate to ask. Michelle.
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5/5
GoogleMy husband and I had a fantastic experience with Martin & Co. Our agent, Julie Duff, was ready and willing to answer any and all questions (and we had tons!) and to give us information and support every step of the way. Jules Williams also was fantastic and very helpful. Really pleased with the service, professionalism and friendliness. Can't say enough good things about them. A+!
C.A Β· 13 April 2022
Agent replied Β· 11 June 2024
What a lovely review, thank you. Iβll pass on your comments to Julie and Jules. Enjoy your new home, Iβm sure youβll be settled in and enjoying the sea air in no time! Michelle
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5/5
View Agents TenantFANTASTIC LETTING AGENTS!!!
In a bit of a tight spot 3 years ago and needed a place fast, spoke to Julie in lettings and arranged a viewing of a lovely property in Badsworth, It was sorted within the week and I was in, 3 yrs later now fleeing the nest, extremely happy with the service and a big thank you to Julie....
All the best
Lonnie.
Lonnie Β· 26 October 2021
Agent replied Β· 26 October 2021
Thank you Lonnie! We're glad you've enjoyed your time in one of our Badsworth rental properties and if you're ever in need of help again don't hesitate to get in touch. Good luck with your new home.
Michelle and the Lettings Team - Clare, Lucy, Sharon, Chloe and of course Julie!
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5/5
GoogleHighly recommended! This was my first let and the Martins team in Pontefract made it stress free. Importantly, their communication is excellent - you always know what's happening and what you need to do etc. Carlsberg don't do estate agents but......
Update: Just sold my property through Martins......and my view remains unchanged! Fabulous team and service who make these stressful events less so. Recommendation stands!
Richard Β· 26 May 2021
Agent replied Β· 25 May 2024
Cheers Richard, what a great reviewπΊ!
Update - happy to help as always!
Richard was a landlord and seller in WF8.
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1/5
GoogleReally wouldnβt recommend. I contacted them to inform them of my interest in a property which had only just been put up. When I rang them I was told to call back on the Monday, days later on Monday I called and was then told I would receive a call back later on with information regarding viewing availability and an application. Never received a single call. I then sent an email and called again and was purposefully ignored. I went to call again the next day but when I looked online theyβd removed the property. Zero communication and a really unprofessional company.
Ella Β· 7 March 2024
Agent replied Β· 25 February 2024
Hi Ella
Thank you for taking the time to leave a review. Iβm sorry that your experience has been disappointing and that you missed out on the flat.
Looking at the notes on your contact record, we did leave a voicemail for you but the flat you enquired about went under application later that day.
We did receive a lot of enquiries about that property and can only take one application forward.
We do try to ensure all applicants are contacted promptly, whether by email or phone, and will, of course review our procedures to ensure that your experience isnβt repeated by other applicants.
I wish you well in your property search.
Michelle
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5/5
GoogleJust gone through the process of renting a house with Martin & Co, Pontefract. Excellent service all the way. The staff are pleasant and friendly and moreover professional in every aspect. Nothing was too much trouble for the Ladies to deal with on our behalf. We are now settling in to our new home. Absolutely recommended !!!.Thank you.
Chris Β· 5 February 2025
Agent replied Β· 4 February 2025
Thank you Chris, much appreciated!
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5/5
GoogleWe renting a property with Martin & Co. We are very happy with their service.
It was a first time for us, but we get all the information we need. Everything was explained simply and clear and as fast as possible.
The view, applications, all the checks and references took not more than a week and we get all updates immediately.
Dilyana Β· 27 May 2018
Agent replied Β· 25 May 2024
Thank you Dilyana, we appreciate your feedback.
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5/5
GoogleAs a buyer, I can honestly say that Martin and Co have been really great to deal with. Danielle and Gemma have been fantastic-so helpful. I highly recommend the company! Brian
Brian Β· 10 April 2025
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5/5
GoogleWe completed the sale of our property the end of August. The property sold within a week of going up for sale and completed within 12 weeks. Julie and staff were on top of everything and kept us informed of progress and any requirements needed.I would not hesitate to recommend them or use their services again. Thank you.
Susan Β· 21 April 2019
Agent replied
Thank you Sue. Happy to help and appreciate you taking the time to leave your review.
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5/5
View Agents TenantFabulous service
Itβs the first time I have rented from a Property Management Company in the UK and Martin and Co in Pontefract, proved to be very professional throughout the process. I highly recommend its services. Lucy Jones was particularly helpful and all my questions were answered with a smile and ease.
Suze Β· 22 June 2021
Agent replied Β· 24 June 2021
Hi Suze, hope you're getting settled into your lovely new home! Lucy and the team pass on their thanks for taking the time for leaving your review, it's much appreciated.
Best wishes
Michelle
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5/5
View Agents SellerOur appreciation .
We would highly recommend Martin & Co to any prospective seller or buyer.
We would like to give special recognition to Carolyn, Danielle and Gemma who were, knowledgable, helpful and above all professional.
Once again, thank you all.
Debra Β· 21 November 2024
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5/5
GoogleWe have been interested in a property on the market with Martin & Co for some weeks now. So far, regardless of the outcome of our offer, the service from Julie Duff and the other two Julie's who have helped us has been exceptional. We have β¦
Grace Β· 13 April 2021
Agent replied Β· 7 April 2023
Thank you Grace for leaving such a lovely review about our Julies!
Hopefully youβll be moved in very soon, thanks again, Michelle
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5/5
GoogleVery Happy! Used Martin & Co Pontefract's 'Find a Tenant' service, and from start to finish it was a pleasure. Within two weeks of ringing the office everything was sorted and a lovely tenant was moving in! Lucy was brilliant and kept me up to speed throughout. Will definitely be using them again.
Jon Β· 5 July 2018
Agent replied
Hello Jon, thank you for taking the time to leave your review. Happy to be of service and look forward to working with you again very soon! Michelle & the Team
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5/5
GoogleA huge thank you to Julie Duff for her excellent customer service and support throughout the sale of our property.
She went above and beyond and nothing was ever too much. She was patient and we got there in the end! Highly recommended. Thank you!
Gareth Β· 13 April 2021
Agent replied
Hi Gareth hope youβre both getting settled in. It has been a long haul but so pleased we got you moved eventually. Iβll pass on your thanks to Julie and you know where to find us should you ever decide to move again. Hopefully next time would be smoother! Michelle
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5/5
GoogleI have recently started a tenancy through Martin & Co Pontefract. At every stage I have found the team to be extremely pleasant, very communicative and organised. Marta (and Jess & Katie) have made this process such a much easier and nicer experience. I've received assuring calls and updates throughout the whole process, all with a kind demeanor. I even got a move in goodie pack!
Such a lovely team, who seem to be both knowledgeable, experienced but mostly importantly considerate and understanding of a tenant.
I feel assured to be starting a hopefully very long term tenancy managed by this firm and particularly this team.
Kerry Β· 7 December 2024
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5/5
GoogleWould highly recommend Martin & Co. My experience was related to the purchase of a property they were selling. Throughout the process the attention to detail, feedback, regular updates and professionalism were second to none. A special thanks to Lucy who worked very hard to make things happen.
Sue Β· 5 July 2019
Agent replied
Thank you Sue, Iβll pass on your comments to Lucy. Hope youβre all settled in!
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5/5
GoogleAll of the team are fantastic. From Julie who dealt with me whilst buying my property to Lucy and Clare who dealt with the lettings side of things. I would highly recommend them and I will defiantly be using them going forward.
Craig Β· 13 April 2021
Agent replied Β· 31 May 2024
Hi Craig, we hope your new tenant is very happy in their new home, it is a lovely property! Look forward to working with you again in the future. Michelle
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5/5
GoogleWe recently bought a property via this agent and we were delighted with the service. Julie in particular was a star. She always returned my calls and even though really she acted for the vendor she always made me feel like nothing was too much trouble. Would highly recommend.
Sarah Β· 21 April 2018
Agent replied
Hi Sarah, thank you so much for your review, much appreciated. Hope you're all settled in!
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5/5
GoogleI have had a wonderful level of service from Martin and Co, particularly Lucy and Chloe. From initial meeting, to helping me let my property and the ongoing expertise has made the whole process really simple and I have never had to worry about anything.
Anthony Β· 20 April 2020
Agent replied
Thank you Anthony for your great review. Iβll be sure to pass this on to the lettings team. Michelle
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5/5
View Agents SellerFantastic
Thanks to everyone, particularly Julie Williams for all their help in selling my property. As well, before that the lettings team were great in assisting with everything. I would have no hesitation recommending Martin & Co to family and friends.
Anthony Β· 9 July 2021
Agent replied Β· 12 July 2021
Hi Anthony, happy to help! Best wishes, Michelle & the team at Martin & Co Pontefract
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5/5
GoogleMartin & Co have been fab, me and my partner came across a house which was perfect, exact location,price range and allowed pets. We left our details on the Saturday, viewed on Tuesday and was informed we were successful on the Friday. We have been in our house a month now and we love it. Lucy was especially helpful, keeping us updated every step of the way with excellent customer service. She is an asset to to the company. Thank you again Martin & Co :)
Cheraine Β· 5 July 2017
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4/5
GoogleI used Martin & Co in Pontefract 18 months ago to find tenants for my rental property.
I was pleased with the service i received and as a result i am currently employing them to find my next tenants. I have found Michelle a very professional yet friendly person to deal with. She has acted very quickly to find suitable tenants & she is very thorough with both the process & paperwork. I have had good communication from the office & fair advice even if it is about something outside the remit of the service offered. If i continue to receive the same level of service with the current & future dealings then i will definitely be remaining a client of Michelle's & I would not hesitate to recommend her Letting Agency to anyone else.
Mrnikwak Β· 6 July 2015
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5/5
GoogleI have been letting properties for 10+ years and have used a number of "letting Agents" over time. What an immense surprise and breath of fresh air on meeting Michelle and her fantastic team.
The positives:
Communications: very responsive articulate and helpful.
Paper work: Kept to the minimum and very accurate and easy to understand.
Phone and e-mail response: almost immediate for mails and immediate for telephone support
Integrity and Openness: The team are very open and will give solid and robust advise as appropriate to the situation
Maintenance and upkeep: They have a number of skilled workmen to attend to your letting(s) and ensure the tenant is fully kept up to speed with visits etc
Price Point: Excellent value for money
Exceeding your expectations:
The team just do things with aplomb and things just work. The tenant is very well looked after and as a Landlord so are you.
Every dealing I have had with the team have been both professional and with respect for the tenant, the tenant is at the forefront of their mind and the protection of the landlords property.
Michael Β· 28 May 2015
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.