Trusted Agent profile · Pontefract

Martin and Co Pontefract reviews

2.3

★★★★★

955 reviews across 2 platforms

5 Cornmarket, Pontefract, WF8 1AN

Martin and Co's office in Pontefract, at 5 Cornmarket, is rated 2.3 out of 5 across 955 reviews on two platforms, including 114 Google reviews rated 4.7.

Google logo

4.7 / 5

114

Reviews on Google

This office

Trustpilot logo

841

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Pontefract office, from every platform, shown as written. First names only.

5/5

Google

Fantastic service and extremely helpful.PositiveProfessionalism

Daniel · 16 June 2021

Agent replied · 15 June 2024

That’s great to hear Daniel thank you!

5/5

Trustpilot

An exceptional service

An exceptional service. I felt in steady reliable hardworking hands. They gave prompt and effective communication and action throughout the sales processes, facilitating a rapid deal and resolving queries and difficulties effectively and efficiently. Also a pleasure always to speak with.

Caroline · 18 June 2020

5/5

Trustpilot

Excellent Customer Service

Recently used this service from a tenant perspective. I would rate all there Staff 110% regards commication and efficiency. They went way above what any Estate Agent would do. It was much appreciated thank you guys couldn't have done the move without you all.

Pam · 27 March 2019

1/5

Trustpilot

Worst agency ever

Worst agency ever, incapable of resolving anything on time and when they do resolve something eventually it’s done but cheaply and not to a good standard the landlords are getting serious ripped off! They are a disgrace.

Rachael · 13 June 2021

5/5

Google

As a supplier to Martin & Co Pontefract i find the office extremely organised and efficient Michelle, Lucy, Clare, Charlie are easy to speak to and go out of there way to assist in completing the jobs Tenants are at the front of everything they do

David · 17 June 2017

5/5

Google

Very friendly and helpful staff who made the whole process very easy and stress free. Would highly recommend to tenants and landlords as they go the extra mile to give you the best service they possibly can. 100% very pleased with my experience with Martin &Co.

Beth · 17 June 2017

5/5

Trustpilot

Excellent rental agency

I rented a flat wit them for more than three years and always found all members of the team to be extremely responsive and helpful. I would definitely recommend them to both landlords and tenants.

Alcabe · 1 October 2021

1/5

Trustpilot

Lack of Communication

Don't even bother with them, I found their lack of communication absolutely rude. Will say they'll do something for you and then they don't even bother, like its too much effort for them.

Natalie · 13 January 2022

5/5

Trustpilot

really pleased with the customer…

really pleased with the customer service and support ozzy is the man verry helpful and answered any questions i had it was stress free and straight foword in property over 2 weeks now and verry happy highly recomended

Jon · 18 January 2021

1/5

Trustpilot

the scammed me out of my holding…

the scammed me out of my holding deposit and wont return in. Bury st edmunds office. This company are thiefs

Jerry · 25 May 2023

5/5

Trustpilot

Very helpful team

Very helpful team. Bought our first home. Thank you

Ingrida · 18 February 2024

1/5

Trustpilot

Avoid!!!

Zero stars for this company.Please avoid this agency, Staines-Upon-Thames branch. Dishonest and unprofessional agents Doreen and Imran.Rubbish agency.

Iuliia · 15 July 2023

5/5

Trustpilot

Amazing!!

Can't be more happy with the service i have received. I unfortunately didn't take down the lady's name who showed me arround the house but she was lovely and lesley has been so lovely!! Honestly can't thank you enough!!

Miss · 7 August 2020

5/5

Google

Lovely friendly staff, approachable & calming. Thank you ladies. Xx

Debbie · 17 June 2019

Agent replied · 15 June 2024

You’re welcome Debbie!

5/5

Trustpilot

Excellent Service and would highly…

Excellent Service and would highly recommend. Emma and Martin really helpful from start to finish.

Keeping · 28 September 2023

1/5

Trustpilot

Avoid if your looking to rent.

I just won't ever use this branch of estate agents again.

Laura-Jayne · 17 November 2018

Agent replied · 15 June 2024

Hi Laura-Jayne, We are sorry to hear that you had a bad experience with a Martin & Co office and we would like to hear more of your feedback. Please could you let us know which office you used so that we can investigate further?

5/5

Trustpilot

Exceyanf efficient service

Exceyanf efficient service. Looked for a quick relocation and everything was done in 3 weeks. Excellent service from Charlotte. Very helpful and responsive

Richard · 4 February 2023

1/5

Trustpilot

I have been waiting for over a year for…

I have been waiting for over a year for a few things to be fixed and I am still waiting!They are the worst!!! They score 0 stars for me but that option isn't available! Martin and Co Harborne Birmingham!!

Joy · 12 July 2020

5/5

Trustpilot

Martin and co staff are fabulous

Martin and co are great ..I've been in contact with a lady called Angela who's been fabulous sorting out my tenancy and bond. always efficient too great job from all the staff. would definitely recommend

Jennifer · 29 June 2021

1/5

Trustpilot

Poor

Poor , don't tell you if you have been successful in applying for a property to rent just ignore you very picky on who they rent to , just wasted my time

Amanda · 18 December 2021

5/5

Google

Extremely friendly staff, i have previously rented before however the level of service this office gave me was the best iv'e had. Quick turnaround from application to move in date and no issues if you need to phone them with any queries . Recommended!

Tim · 17 June 2017

1/5

Trustpilot

I'm a landlord and had a poor…

I'm a landlord and had a poor experience from Martin & Co Sutton Coldfield.I would avoid.

Ian · 15 August 2023

5/5

Trustpilot

Professional, personable and a great communicator

Eleanor from the Exeter branch gave us an excellent viewing today. She’s professional, personable and a great communicator. Highly recommended. ⭐️⭐️⭐️⭐️⭐️Helena & James Varney

Customer · 22 November 2022

5/5

Trustpilot

Exellence service from martim and co

Exellence service from Martin and co. Looked after us from day one from buying renting and sellng.Nothing was too much trouble for them.They did everything they said they would do plus more .Thankyou all from Linda and Doug

Mr · 26 June 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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