1/5
TrustpilotArrived at the flat to be shown around
Arrived at the flat to be shown around, no one turned up to show me round despite making a 45 minute journey to get there, won’t be proceeding with them.
Trusted Agent profile · Pontefract
Martin and Co Pontefract reviews
★★★★★
958 reviews across 2 platforms
5 Cornmarket, Pontefract, WF8 1AN
Martin and Co's office in Pontefract, at 5 Cornmarket, is rated 2.3 out of 5 across 958 reviews on two platforms, including 117 Google reviews rated 4.7.
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Reviews
Every review we hold for the Pontefract office, from every platform, shown as written. First names only.
Trustpilot3/5
TrustpilotCommunication is really bad
Communication is really bad. You have to chase them time and time again. It takes a couple of phone calls before you finally get in touch with them.
1/5
TrustpilotNot trust worthy
Not trust worthy. Agents Don't care in providing good customer service.
1/5
TrustpilotNo communication and very poor time keeping
Terrible. No communication - left waiting for 40 minutes for viewing with no answer from the office and no communication from the agent Umarr.Avoid these if you want professionalism or communication.
5/5
GoogleIt's a charming place, with its village shops, its market, its wonderful people, and its tranquility.
5/5
TrustpilotExcellent Chelmsford- branch
John Frost gives a professional, service, his communication is very good, and we highly recommend him as we won't hesitate to use his services again.
1/5
TrustpilotCheltenham branch
I have received awful customer service from the Cheltenham office.A very disappointing and upsetting experience indeed. Please avoid at all costs!I will be writing a letter of complaint to the head office.
1/5
TrustpilotOutrageous conduct from lettings
Outrageous conduct from lettings , booking appointments to view and then letting the property, rude on the phone to boot!
1/5
TrustpilotThis was an excellent company.
This was an excellent company to deal with when they first came onto the market, they are now on a par with other estate agencies.
1/5
TrustpilotThis letting agent is horrible
This letting agent is horrible. They charged me hundreds of pounds for minor dust on the flat skirting. Don’t deal with them if you don’t want to lose your deposit.
1/5
TrustpilotNot sure how they survive as a…
Not sure how they survive as a business. No customer service no one is interested or replies to emails or phone callsCalled into office last week no one could help
5/5
GoogleAbsolutely amazing staff helped me all the way through the process as was my first time renting and had no idea what to expect or do. Helped me get my beautiful home.
1/5
TrustpilotZERO STAR!
ZERO STAR!A careless company with no support and no response to complaints. They cannot handle the tenants and their approach is full of misinformation. Please avoid them!
1/5
TrustpilotWell I can say one thing they are very…
Well I can say one thing they are very consistent. Absolutely the worst company in the rental market.. Biggest mistake ever was to rent of this letting agent!!
1/5
TrustpilotMost rude about my house and chances of…
Most rude about my house and chances of selling it without even seeing it. Doesn’t inspire me into thinking you would fight for us when selling our property
1/5
TrustpilotStay clear
Would never ever use these people, disrespectful and have no compassion. Worst estate agents I've used since I have moved out of home. Never ever again
1/5
TrustpilotTerrible service
Hello, I just want to say "STAY AWAY FROM THIS PROPERTY MANAGEMENT COMPANY". Poor message responding and inappropriate deposit back procedure.
5/5
GoogleExcellent letting agent probably the most efficient and well organised we deal with ,which in this industry is a breath of fresh air Keith Melling Onsite Building and Maintenance
5/5
GoogleFantastic service! Quick to help and find agreeable solutions in my slightly prolonged and tricky situation. Best agent I worked with in 10 years of renting in UK.
1/5
TrustpilotVery bad customer service
Very bad customer service, a cynical approach, misleading information, no one of the issues solved in time and still waiting!
5/5
GoogleSuper helpful and made the whole house buying process as stress free as possible! Highly recommend
1/5
TrustpilotDo not rent from Martin and Co
Do not rent from Martin and Co. They are not customer friendly and take every opportunity to get money out of you. Period.
1/5
TrustpilotThe Manchester branch is absolutely the…
The Manchester branch is absolutely the worst letting agency I've ever come across. Avoid at all costs.
1/5
TrustpilotThe most frustrating customer service…
The most frustrating customer service from start to finish, will never be returning
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Martin and Co hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Pontefract.
