No. 86 Estate Agency Pontarddulais reviews

★★★★★ 5/5

Google

Great service and great help. Chloe Peachey was the one coordinating with us. She helped us in multiple ways by going above and beyond to resolve our issues. We are happy with the service.

Niti · 3 May 2026

★★★★★ 5/5

Google

We had a great experience with No. 86 from start to finish. When our original sale unfortunately fell through, the team were incredibly supportive and proactive, getting our house back on the market quickly and securing another sale within just a week. Ryan handled the photography and videography and did an excellent job, the house looked fantastic and was presented in the best possible way. Meg kept us updated throughout the entire process, which really helped to reduce the stress and kept everything moving smoothly. We felt supported at every stage and wouldn’t hesitate to recommend No. 86 to anyone looking to sell their home.

Josh · 9 January 2026

★★★★★ 5/5

Google

Ameera was really helpful throughout. She responded to all of my concerns promptly and did her best to get everything resolved as quickly as possible. I really appreciated her support and clear communication.

Rizen · 3 May 2026

★★★★★ 5/5

Google

Ida helped my mum with a maintenance issue within her flat. It was a very stressful process and Ida made us at ease and talked us through the whole process. Thank you Ida

Laurie · 3 May 2026

★★★★★ 5/5

Google

A surprised outcome in a climate where money is tight for the majority of people. A lot of hard work has been done by members of Seraph in particular Katie Overson, much appreciated.

Lance · 3 May 2026

★★★★★ 5/5

Google

Ida Matczak has been incredibly helpful and quick to respond while dealing with an issue for us within one our flats. Her professionalism and reassuring manner really stood out and made a stressful situation much easier to deal with. Thank you Ida for being so patient, attentive, and calm throughout.

Jade · 3 December 2025

★★★★★ 5/5

Google

Ameera was fantastic during our property inspection! She was thorough, professional and genuinely cared about addressing any concerns we have. She asked thoughtful questions and made sure to see if there was anything they could do on their end to help with issues around the house. Truly excellent service!!

Emily · 3 December 2025

★★★★★ 5/5

Google

Ameera has been highly professional and very responsive. I needed a letter as proof of contract from Seraph, and she provided it quickly and efficiently. She was extremely helpful throughout.

Zaina · 3 May 2026

★★★★★ 5/5

Google

Chloe Peachey was very helpful in responding to my concerns. She is prompt and follow up on the process of resolving the concerns I have at my flat. Thank you for your efforts.

Viviano · 3 April 2026

★★★★★ 5/5

Google

I've had the pleasure of being assisted by Danielle Mole in replacing some damaged household equipments, and I can confidently say she is a true asset to your team. She displays dedication, professionalism, and positive attitude in her work. Danielle is always willing to go the extra mile to ensure the best possible outcome. I commend her effort. Kudos.

Dan · 3 August 2025

★★★★★ 5/5

Google

Damside has felt like home away from home. It’s the best student accommodation I could ever ask for. The cozy vibes, all the amenities and the people make this a really good place. Jessica has always made me feel at home and supported me in all ways she could. She also arranges events and brings us tasty treats. The pricing is also affordable and student friendly. 10/10 recommended for international students who are worried about their accommodation. The rooms also have personal microwave and fridge which is honestly such a relief. Jon, the maintenance guy is also really efficient and super helpful.

Luv · 3 April 2026

★★★★★ 5/5

Google

Ida Matczak has been the Property Manager for our building for approaching nine months, during which time she has performed with great professionalism and effectiveness. She is an asset to your team.

Kenneth · 3 April 2026

★★★★★ 5/5

Google

We recently bought a house that was being marketed by No86, by Ryan. Ryan is everything you want in an agent, buying or selling. He was attentive throughout the process, helpful when there was challenges, available and contactable. He helped make a process that may normally be stressful into something far more straightforward. I would not hesitate to recommend Ryan at No86!

Nathaniel · 9 April 2026

★★★★★ 5/5

Google

Thanks to Ilesha Rose for prompt action in fixing my lighting issue was happy for follow-up as well.

Gift · 3 July 2026

★★★★★ 5/5

Google

Kaitlin has been such an amazing help to me after having such a difficult move in. She has been very kind and has responded to each and every request/issue of mine and sorted it quickly. Really appreciate her help and support.

Shivani · 3 January 2026

★★★★★ 5/5

Google

Chloe has been brilliant in helping us navigate our lease renewal process. She made everything straightforward and was very understanding of our timeline. Great communication throughout.

Harsha · 3 May 2026

★★★★★ 1/5

Google

Sadly zero stars is not an option Seraph have been 'managing' our building for over a year now, having acquired the responsibilities of the prior managing agent. In that time communication is very poor, sporadic and inconsistent. There are outstanding maintenance issues that remain unresolved, a complete lack of attention to residents' issues and no sense of regular maintenance. They have overseen budget deficits and failed to provide explanations for budget proposals to justify the service charge. Serious questions remain

S · 3 March 2026

★★★★★ 5/5

Google

thanks to Lucy Catterall, Senior Block Administrator for resolving a serious issue for me! Much appreciate the communication and organisation

Matt · 3 June 2026

★★★★★ 5/5

Google

Gary has been fantastic helping me search for my forever home. He showed me 3 properties and every time presented them very professionally. I managed to also secure a offer on a home and I'm looking forward to moving in very soon.

Joe · 5 December 2025

★★★★★ 5/5

Google

Excellent service from (Freya Oatridge Apprentice Property Manager) at Seraph, Made a report about a leaking toilet at 9am and the plumber was on site before lunch and the leak was sorted. while I was waiting for the plumber to arrive, I received two telephone calls from Freya keeping me up to speed on what was happening and even the plumbers name so I knew who I was letting into our home. after lunch I received another call from Fraya making sure that the work was complete and to our satisfaction. Excellent service and would highly recommend. (Thanks Fraya)

Lewis · 3 August 2024

★★★★★ 5/5

Google

Staffs are really helpful and kind especially Kaitlin venner she is awesome 💯 …

TEENA · 3 July 2026

★★★★★ 5/5

Google

Jen was brilliant, really helpful and informative, very polite and friendly

Steve · 22 July 2026

★★★★★ 5/5

Google

Kelly was a fantastic help in particular. Our process was quite lengthy (through no fault of the agency) and Kelly was always quick to respond and answer our questions. Every email was responded to same day, whatever the query. Highly recommend and thank you Kelly.

Leah · 5 July 2026

★★★★★ 5/5

Google

I would like to share my experience with Freya Oatridge in the Cardiff office. She was extremely helpful, summarised all of the items that we talked about, investigated or actioned all the items and fed back to me very promptly. A very good example of meeting expectations of clients. Thank you Freya.

Mark · 3 August 2025