5/5
TrustpilotWe are 4 students finding a house to…
We are 4 students finding a house to rent for second year. Our estate agent Layla was really helpful and made the process really easy.
Trusted Agent profile · Polegate
Your Move Polegate reviews
★★★★★
283 reviews across 2 platforms
91 High Street, Polegate, BN26 6AE, BN26 6AE
Part of Your Move & Reeds Rains National Home Move, see every office.
Your Move's office in Polegate, at 91 High Street, is rated 4.7 out of 5 across 283 reviews on two platforms, including 173 Google reviews rated 5.0.
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Reviews
Every review we hold for the Polegate office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleI would highly recommend Your Move in Polegate. Paul has a really good knowledge of what's happening locally in the Property Market and both he and Angela were very supportive through the process of an executors sale. Property was under offer within the first week of marketing.
Agent replied · 25 October 2024
Thank you so much for your kind words Linda. It was a pleasure to help you and your family in the sale of the bungalow. We wish you all the best for the future.
5/5
TrustpilotMy resent experience with your move in…
My resent experience with your move in Chatham has been excellent. In particularly with Mr Huck who has gone out of his way to be extremely Informative and Courteous throughout. Responding to out of hours emails and accepting mobile calls in evenings. I would recommend your move definitely
5/5
GooglePaul and Angie were amazing. They were professional and always available to give advice on what can be a very stressful time. I can't recommend them enough.
Agent replied · 25 October 2024
Dear Karina - it was our pleasure to help you move into your dream home and wish you every happiness. We appreciate your lovely feedback.
5/5
GoogleCan’t recommend Paul and Angela enough! Very personable service from start to finish and no matter how busy they are they will always deliver what they promised. They are very transparent and you can tell they genuinely want the best results for their customers. Thanks again to both of you for helping us find our first home!
Agent replied · 25 October 2024
Thanks for the review and our very best wishes in your new home!
5/5
TrustpilotFantastic
I have used your move several times and have always been efficient, quick and very helpful. Always easy to get hold of and nothing is ever a problem.
5/5
GooglePaul and Angela at Your Move were excellent throughout the whole process. They were professional, responsive, and made everything smooth and stress free from start to finish. Highly recommend them.
Agent replied · 10 October 2026
Dear Lee - thank you so much for your review. Our aim is always to deliver the best customer experience so we are delighted to have done so and made your move as easy as possible. All the best in your stunning new home.
5/5
TrustpilotVicky and Sophie: If I could recommend anyone as the best…
If I could recommend anyone as the best professional, extremely polite, and truly wonderful estate agents, it would be Vicky and Sophie from Your Move Estate Agents in Whitton. I rented a flat in the beautiful Whitton area for more than nine years, and they took exceptional care of us throughout. Whether it was contract renewals, maintenance, or any other issue, everything was handled promptly, often on the very same day.
5/5
TrustpilotCouldn't fault the team at your move so…
Couldn't fault the team at your move so helpful and kind due to the difficult circumstances of selling my late father's house. Great communication would highly recommend.
5/5
TrustpilotWe bought a property recently through…
We bought a property recently through Mike Porter at You Move and he was brilliant. Really down to earth, helpful and never pushy, which made the whole process fee so much easier and stress free. He brought a great energy to everything and felt very different from the usual estate agent experience. I’d happily recommend him.
5/5
TrustpilotEllie and staffs from Your move are…
Ellie and staffs from Your move are very supportive and patient. Especially Ellie, she is such an expert in her career.
1/5
TrustpilotBeware! They don’t care! Sadly found this company to be highly…
Sadly found this company to be highly disingenuous. No issue with my credit check no issue with my income, paid my holding deposit. Thought the room was secure. Hear nothing for over a week plan to move, suddenly called with zero explanation and told the landlord ‘just wanted to go with someone else’. Later discovered many individuals had given a holding deposit for the same property! Fair enough but be transparent about that. I have since gone with another local company and sailed through with them being open, upfront and genuinely caring towards their clientele. Also they advertised a room with All Bills Included- went and saw the property and there was a separate meter in the room where you are charged an extortionate rate for electricity! This has been a terrible experience for me as a first time renter, the worker I dealt with talked a convincing talk to get me to part with my money! Beware they just don’t care 😫
5/5
GoogleOur father died unexpectedly earlier this year and we wanted to sell his house. Paul and Angela were wonderful in this respect. Tactful, professional and friendly and always super helpful. I am very glad to have chosen them to sell the property and would thoroughly recommend them to others.
Agent replied · 25 October 2024
Thanks Harvey - just so happy this has all worked out for you all and we wish you well with your new flat as well.
5/5
GoogleIt was an outstanding experience with Angie, we truly acknowledge her support and kindness during our house search. She was brilliantly amazing and we are grateful for her service.
Agent replied · 8 January 2026
Thank you so much for taking the time to write a review. We pride ourselves on delivering exceptional customer service and is lovely to see it appreciated and recognised. We wish you every happiness in your new home and hope you have a wonderful festive season.
5/5
TrustpilotThey are very responsive and helpful
They are very responsive and helpful, and the communication was clear from the onset. Provided necessary support to help with the transaction.
1/5
TrustpilotBe careful dealing with this company
Be careful dealing with this company. They are fraudulently stealing all customer money. (Able to share proof.)
Agent replied · 20 March 2026
Hi LJ, Thank you for your review. Unfortunately it is difficult for me to respond or look into your comments without your name or details, please contact the branch on blackheathlettings@your-move.co.uk. Thank you.
5/5
GoogleA friend recommended Your Move in Polegate and I'm very glad we chose them. Really friendly and professional staff who care about their customers. Excellent service, thank you.
Agent replied · 10 October 2026
Thank you so much for your lovely review. We appreciate you taking the time to comment on the excellent customer service you have received.
5/5
GoogleWe have recently rented a property with your move in polegate, and both Angela and Paul were really nice! Always friendly and very helpful. I would definitely recommend going there to find a property.
Agent replied · 25 October 2024
Thanks Joanna. We really appreciate you taking the time to leave such a nice review of our business.
5/5
GoogleOur time renting our flat has been nothing but amazing. Paul & Angie from the beginning have always been extremely helpful and professional. We hope to use your move Polegate again in the future!
Agent replied · 25 October 2024
Thank you so much for your 5* review for the service we have provided to you as a tenant. We hope you enjoy your new home!
5/5
TrustpilotLyndsey who walked us through he…
Lyndsey who walked us through he selling process was exceptional with informed information and always on hand.
Agent replied · 20 March 2026
We're happy to hear that the selling process was exceptional for you. Thank you. Regards, Your Move
5/5
GoogleSelling a home when you do not live in an area has the potential to be very stressful. However Paul and Angela from Your Move - Polegate worked closely with us on the whole journey through to completion providing a professional service, sound advice, practical support and appropriate intervention with other key professionals as required. Always available to us either via telephone or email, we were always confident that we could count on them to do their best for us. We would wholeheartedly recommend them to anybody wanting to buy or sell a home.
Agent replied · 25 October 2024
Dear Julie - thank you so much for your kind words. We are so pleased the house sale went through satisfactorily. Always happy to help and it was a pleasure to look after your family through this difficult move. All the best for the future.
5/5
TrustpilotSuccessful sale of my dads houseGuy was great from the onset of the…
Guy was great from the onset of the selling of my dads house
5/5
GoogleVery friendly , knowledgeable and efficient . Great service 👏 …
Agent replied · 10 October 2026
It was a real pleasure to look after your property Tania so thank you for choosing our services and we really appreciate that you took the time to leave a review as well. All the best.
5/5
TrustpilotGreat service
The meeting with Ella from your move was very helpful I found Ella very friendly and knowledgeable
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Your Move Polegate hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Polegate.
