Trusted Agent profile · Polegate

Your Move Polegate reviews

4.7

★★★★★ Excellent

279 reviews across 2 platforms

91 High Street, Polegate, BN26 6AE, BN26 6AE

Part of Your Move & Reeds Rains National Home Move, see every office.

Your Move's office in Polegate, at 91 High Street, is rated 4.7 out of 5 across 279 reviews on two platforms, including 173 Google reviews rated 5.0.

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5.0 / 5

173

Reviews on Google

This office

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106

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Polegate office, from every platform, shown as written. First names only.

5/5

Trustpilot

You’ll Move With Your Move

We had a lucky time of things with our house getting sold fairly fast considering the market was flat. Gravesend Your Move has an ecliptic team of sales reps, all with their own unique techniques at getting you sold and moved. The branch manager is approachable and quick to respond and we found he worked out of hours to solve some minor issues we had with our buyer. All staff are professional and Sacha is incredibly experienced and knows the estate agency business inside out! Taylor is a people person and has great customer service skills. Overall, we are pleased we picked Your Move to sell through, having dealt with a few clowns in the past, it was a relief to sell through an agent that was grounded, practical and efficient.

Natasha · 22 September 2026

Agent replied · 10 October 2026

We are so pleased to hear about your positive experience with our team, especially considering the challenging market conditions. It's wonderful to know that our colleagues' unique approaches and dedication, including out-of-hours support, made a significant difference in your selling journey. We truly value your kind words about the professionalism and expertise of our staff. Thank you for choosing us and for sharing such a detailed and encouraging review. Regards, Your Move

5/5

Google

Exceptional Service, Highly Recommended! I cannot recommend Your Move highly enough. From the very beginning, they have demonstrated an exceptional level of professionalism, communication and genuine care. Moving home can be stressful, especially when you have a family (with two babies )so having a letting agent that listens, responds and genuinely wants to help makes such a huge difference. The entire team has been approachable, professional and supportive throughout our tenancy. Whenever we raised any concerns, they were listened to and followed up appropriately. I have been particularly impressed by the way they worked together with our landlord to make sure everything was resolved properly. I also want to give a special mention to our landlord, who has been incredibly kind and considerate. He went above and beyond to make sure we felt heard and valued. He even personally brought us a beautiful flower, a bottle of wine and two wine glasses, together with a sincere apology for not coming to welcome us when we moved it. Our landlord is an angel. It was such a thoughtful gesture and something we will genuinely remember. ❤️ What impressed me most is that this experience showed me that good property management is not just about contracts, rent and paperwork, it is about people, communication and treating tenants with respect. Our landlord has shown genuine care for his property and his tenants, while Your Move has provided the professional support needed to make the tenancy run smoothly. That combination is exactly what you want when renting a home. If you are a landlord looking for an agent you can trust with your property, or a tenant looking for a letting agent that will actually listen and support you, I would definitely recommend giving Your Move a chance. A huge thank you to our landlord and the entire Your Move team especially Paul and Angie for your patience, kindness, professionalism and for going the extra mile. We truly appreciate everything you have done for our family. Excellent service, caring people and a landlord who genuinely goes above and beyond. I would happily recommend Your Move to anyone looking to rent, let or manage a property. ⭐⭐⭐⭐⭐

Belinda · 10 September 2026

Agent replied · 10 October 2026

Thank you for your lovely words Belinda. We are delighted to have been able to help you with your move and sort out the issues with the property. We look forward to a long and happy relationship with you as tenants. All the very best in your new home🏠 …

5/5

Google

Angie was a blessing and I think if it wasnt for her, our chain would have collapsed. She went above and beyond to get us to exchange and to sale our house when the market was so slow. We will miss her, she has been a huge emotional support through a tough chain, I have nothing but praise for her. I dont think any other agent would have pulled this chain through like she did..

ZAYNA · 26 September 2026

Agent replied · 10 October 2026

Thank you Zayna for you lovely review for the service we have provided. We truly appreciate you putting your trust in us and it was a pleasure to work with you. We wish you all the best for your new life and thank you again for choosing us to look after you through the moving process. All the best

5/5

Google

We had an amazing experience with Your Move. We can’t thank Paul and Angela enough for all their support. Buying a home can be stressful, but they made everything feel so much easier with their professionalism and kindness. They were always patient, honest, and genuinely willing to help, making sure we felt supported throughout. Their service was exceptional from start to finish, and we’re so grateful for everything they did. A huge thank you to Paul, Angela, and everyone at Your Move. We highly recommend them to anyone looking to buy or sell a property. They made what could have been a stressful journey into a smooth, enjoyable, and memorable experience. Thank you so much., Sini & Saju

Sreelakshmi · 10 August 2026

Agent replied · 10 October 2026

Dear Sini & Saju - firstly it was our pleasure to help you through the maze of buying your first home and we wish you many years of happiness in your lovely new house! Secondly we truly appreciate the feedback in your review which reminds us why we do this every day. All the best to you and your family.

5/5

Google

I am so pleased I chose Your Move Polegate to market my property. Angie and Paul went above and beyond to make the process as stress free as possible. They were always jovial and bright, whilst keeping a close eye on the conveyancing and bringing it quickly to exchange of contracts. They acted professionally and speedily at every step. I would not hesitate to recommend them.

Ronnie · 10 September 2026

Agent replied · 10 October 2026

Thanks so much for such a lovey review of our services and staff. We pride ourselves of delivering a first class estate agency service so it is lovely to see the hard work come to fruition. Thank you again for choosing Your Move and all the very best in your new home.

5/5

Google

My partner suggested that selling through a high street agent would be better than purple bricks or similar. I remained suspicious but Paul was superlative so I took a leap of faith. I am extremely grateful for his and Angie's support in navigating the baffling world of buying and selling. Paul's advice was well informed on the back of decades of experience. I trust him more than I ever thought I could trust an estate agent! I am exceptionally grateful to both of them - they worked really hard - thank you.

David · 10 May 2026

Agent replied · 10 October 2026

It is our pleasure to look after the house sale David and we are delighted to have secured a buyer and you can now look forward to a move in the near future. Thank you for you lovely comments which are truly appreciated.

5/5

Google

We have recently purchased a property through Your Move Polegate, and it went as smoothly as these things can. All of our enquiries were dealt with swiftly and professionally by Angie, who guided us through to purchase. We cannot thank Angie andnthe rest of the Your Move team enough for her support and help.

Andy · 10 September 2026

Agent replied · 10 October 2026

Thank you so much for your kind words Andy. It was an absolute pleasure to deal with you both throughout the transaction and we are delighted to have helped you make the move to Polegate. All the best in your new home.🏡 …

5/5

Trustpilot

Peter Georgiou

I just want to say a big thank you to Peter at Your Move for all his help with selling my property. From the beginning, Peter was really helpful, approachable and supportive throughout the whole process. Selling a property can be quite stressful, but having someone like Peter who was on top of things and genuinely wanted to help made the whole experience so much easier for me. He put a lot of effort into getting my property sold and did an amazing job. I really appreciated his hard work, communication and the way he kept things moving. I’m genuinely grateful for everything Peter did for me and I couldn’t have asked for a better service. Thank you, Peter, for all your hard work and support. I would definitely recommend him to anyone looking to sell their property.

Mariam · 30 September 2026

5/5

Trustpilot

Very attentive....My experience so far with Yourmove has…

My experience so far with Yourmove has been a good one, it is refreshing to know that there are still estate agents out there that help you every step of the way, that's how I have felt being a single person, not knowing what to do and when, being walked through the process every step of the way, nothing seems to be too much, even out of hours. Very much appreciated, having had experience with other agents none of them seem a patch on Yourmove. Obviously the process is a stressful one, but I feel lucky I chose these.

Fjeffries · 24 September 2026

5/5

Trustpilot

Our Family Home …

Your Move Anscomb’s is an estate agent our family has used before , professional and caring and kept us totally up to date on all aspects . This was an emotional sale of our lovely late Mums home, Scott & Emma and the team shown great empathy to us as a family through this difficult time we are delighted the property is sold subject to contract with a lovely couple taking on our Mums lovely home . Thank you

Carol · 24 September 2026

5/5

Google

I moved into my property in Hailsham in December 2019 during the COVID period. Paul and the team were very helpful throughout the rental process and made everything run smoothly. Over the years, my landlord Kevin has also been responsive and helpful with property maintenance. Thank you for the excellent service and support over the years. Li x

Pilates · 10 July 2026

Agent replied · 10 October 2026

We were delighted to have helped you with your move and thank you for the kind words about our staff which which are much appreciated

5/5

Google

Angie & Paul were so helpful and have gone above and beyond to help us every step of the way to get our first property. We would highly recommend Your Move in Polegate to anyone looking to buy in and around the area. We can't thank them enough, thank you from both of us, Mark & Gemma

Laney · 10 July 2026

Agent replied · 10 October 2026

Thank you guys for your lovely comments which are truly appreciated. It was our pleasure to get you moved and we wish you every happiness in your new home!

5/5

Google

We chose Your Move Polegate to sell our father's property in an extremely challenging current housing market. Angie and Paul went above and beyond all of our expectations. We both truly appreciated all their expertise, guidance, help and support throughout the process. They both always made time for us and nothing was ever too much trouble. For us it was very important to be kept in the loop as we haven't been involved in the housing market for many years. We would without doubt HIGHLY recommend Angie and Paul the "Your Move Polegate Team." Thank you :)

Elizabeth · 10 November 2025

Agent replied · 22 November 2025

Liz - thank you so much for your kind words. It has been our pleasure to look after this for you at such a difficult time. We strive to offer the best possible customer experience in sales and lettings so it its lovely when this is recognised. We wish you all the very best for the future.

5/5

Trustpilot

Very friendly and professional service

Very friendly and professional service. Always kept me informed and updated with everything that was going on with the sale. Lauren was particularly helpful and so friendly and accommodating. Definitely recommend Right Move.

Mrs · 23 September 2026

Agent replied · 10 October 2026

We are so pleased to hear about your positive experience with our service. We always aim to keep our clients well-informed throughout the entire sales process. We appreciate your kind words and recommendation. Regards, Your Move

5/5

Google

Dealing with Estate Agents can be hard work BUT, this has been a pleasure. Angela has been one of the most personable agents I've ever come across, always extremely helpful, always keeping us up to date with any developments, nothing too much trouble, thank you. So nice not to deal with pushy estate agents, Angela's Manager has also been super helpful. Great team, I would highly recommend them, especially Angela

Mugs · 18 December 2025

Agent replied · 8 January 2026

Thank you so much for your kind words which have been passed on to Angela. We appreciate you taking the time to write and wish you all the very best.

5/5

Google

We’ve just completed our sale with Your Move Polegate, and we couldn’t be happier with the experience! From start to finish, the entire process was smooth, efficient, and impressively quick, just four months from going on the market to completion. Paul and his team were fantastic throughout: always friendly, polite, proactive, and highly efficient. They kept everything moving forward while offering clear advice and consistent support, which made what can often be a stressful process feel completely manageable. Overall, the service felt like excellent value, and we’re so grateful for all the hard work that went into getting our bungalow sold. Thank you to the whole team!

Matt · 10 May 2026

5/5

Trustpilot

Vicky & team

Vicky & her team have looked after me & my mum before me. They have always informed us off upcoming information that is relevant to me as a landlord. Vicky is always VERY HAPPY & sunny. It’s nice there is continuity & stability in the office. It’s nice to know how you’re talking to. Keep it going. Rita Eakers, Crediton

Mrs · 24 September 2026

5/5

Trustpilot

I've been with Your Move for a number of years

I've been with Your Move for a number of years now and I have had a good relationship with them whether it's sales or lettings and they have been really good at looking after my interests. In the last year I have had some challenging times and I have had to rely on Your Move members of staff to give me help and advice which has been really helpful. I can thoroughly recommend them.

Kim · 22 September 2026

Agent replied · 10 October 2026

We are so pleased to hear about your long-standing positive relationship with us, both in sales and lettings. It's wonderful to know our team has been able to provide helpful advice and support during challenging times. Thank you for your strong recommendation! Regards, Your Move

5/5

Google

I appreciated Paul’s honesty, local knowledge and experience from the word go. It was refreshing versus some of the other local agents. Both Paul and Angie carried out all the viewings on my Mum’s behalf, and I had every confidence in them. Angie was friendly and approachable and she went over and above to help where she could. Will miss our catch ups! I would definitely choose Your Move again.

Nicky · 10 October 2025

Agent replied · 22 April 2025

Thank you Nicky for your lovely review. It was our pleasure to look after the sale of the property for you and are delighted you were happy with the service we provided. Many thanks and all the best.

5/5

Google

Paul and Angie have been brilliant from start to finish. Paul came out early on and talked me through the local market with real clarity and honesty, and that set the tone for everything that followed. He and Angie supported us through selling the house (including conducting the huge flurry of viewings they generated) and, without any obligation to, helped demystify our purchase through another agent in a different part of the country too. They sold the property quickly despite an increasingly challenging market and kept us in the loop at every stage. Both Angie and Paul are full of warmth, good humour and honesty, and we always felt like we were in safe hands. I wouldn't hesitate to recommend them.

Pooky · 10 August 2026

Agent replied · 10 October 2026

Thank you so much for your lovely review Pooky. You and David have been absolutely lovely customers and we are delighted to have got you on your way to your dream location. We wish you both all the very best.

5/5

Google

I have used the Polegate office for several years. On this occasion their efforts ensured a painless transition from one tenant to another. The Polegate team found and installed the new tenant very quickly and helped with locating professionals who could manage the maintenance issues. Seamless from my side, thanks to Paul and Angela, brilliant.

Barry · 10 September 2026

4/5

Trustpilot

Your Move Dartford… a good move!

Sold our flat through YourMove and overall really happy with the service. Estate Agents, generally, can have a bad rep so we were a little dubious, but Tom was our first point of contact at the Dartford branch and was so friendly, down to earth and very complimentary of our home. Tom was receptive of our feedback when it came to how we wanted to market our property, from the photos we wanted to capture, right down to price.

Ashley · 10 March 2026

5/5

Google

Your Move handled the process of renting out the property really smoothly and professionally. There were several viewings almost immediately following the property appearing in their website and two offers within the week. They provided me with all the information I required and did a thorough inventory and compliance check.

Dave · 10 February 2026

Agent replied · 10 October 2026

Dear Dave - thank you for the opportunity of looking after your beautiful property for the letting process. We are delighted it all went smoothly and appreciate you taking the time to write such a lovely review. All the best to you both.

5/5

Google

Paul was very honest with me on a previous occasion which influenced my decision to go with Your Move this time. Paul and Angela backed and supported us 100% when we trusted our instincts and went against the grain! Which resulted in a buyer after so many viewings with a previous agent and themselves. Angela couldn't have given any more, even when she was holding the fort alone. She was a pleasure to deal with. Thank you team Polegate!

David · 23 March 2025

Agent replied · 8 May 2025

Thank you so much for your kind words which are very much appreciated. It was our pleasure to look after the sale of the bungalow for you. We look forward to to helping you again in the future. All the best

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