Trusted Agent profile · Polegate
★★★★★
71 reviews across 3 platforms
56a High Street, Polegate, BN26 6AD
Fox and Sons's office in Polegate, at 56a High Street, is rated 4.4 out of 5 across 71 reviews on three platforms, including 68 Google reviews rated 4.6.
Every review we hold for the Polegate office, from every platform, shown as written. First names only.
1/5
Google1 star as there isn't a zero. Booked a valuation, I was sent a text as a reminder. The agent didn't show, no phone call, no apology. 4 days later still no contact from the branch. Very disappointed!!! I will selling with one of the agents who actually turned up . Avoid disappointment, avoid fox and son ☹
5/5
GoogleI booked a viewing through Chris at Fox & Sons to do an accompanied visit to a new build property, I felt comfortable throughout and had the property been in a perfect area for us I would have been happy to purchase through Chris.
5/5
GoogleRecently bought my first property and used Toby Quanstrom as my mortgage consultant. He was excellent throughout the entire process with his professionalism and efficiency. He was available throughout the entire process and went above and beyond in alleviating any worries or concerns I had as a first time buyer. Would definitely recommend.
5/5
GoogleBought Nick French's house. It's everything that we hoped it would be. Re-located from Wallington to Polegate and so glad we did. In truth, if it hadn't of been for Kane Caulfield's drive and enthusiasm I doubt that we would of exchanged so quickly. Great Job.
1/5
GoogleSeriously poor business standards. They seem to know nothing about their properties and have now lost I've 1/2 million in sales for it from me. Do not sell your property through th8s agent...
1/5
GoogleVery unprofessional and bad communication
Hello, we are very sorry to hear that you believe the service of our team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@fox-and-sons.co.uk and we can look into this further for you.
5/5
GoogleRating only, no written review.
We’re so happy to hear you had a fantastic experience. Thank you for letting us know! If you have any comments to make these are valuable in helping us ensure all customers have the best possible experience!
5/5
GoogleDavid Graham-smith office
1/5
YellPoor Customer Service
Manager in branch rude and didnt even turn up for appoinment on time and then told a bare faced lie that he did even when I spotted he turned up 15 minutes late
1/5
GoogleSlow don't seem to want to do what you ask them to do
4/5
GoogleGot us a really good price for our house, and worked very hard with our solicitors helping wherever possible
5/5
GoogleExcellent service. Couldn't be more helpful with the house sale.
3/5
GoogleThe staff & the manager need customer service & communication training.
5/5
GoogleProfessional friendly and helpful
4/5
GoogleReally friendly staff and very helpful!
5/5
GoogleI found Kane Caulfield particularly helpful!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Hi there, thank you so much for a lovely review, we are thrilled that you were happy with our service.
2/5
GoogleRating only, no written review.
Hello, thank you for taking the time to provide our team with feedback. We are concerned about this branch review and we would like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@fox-and-sons.co.uk then we will be more than happy to help you.
3/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
