Trusted Agent profile · Polegate

Fox and Sons Polegate reviews

4.4

★★★★★ Great

71 reviews across 3 platforms

56a High Street, Polegate, BN26 6AD

Fox and Sons's office in Polegate, at 56a High Street, is rated 4.4 out of 5 across 71 reviews on three platforms, including 68 Google reviews rated 4.6.

Google logo

4.6 / 5

68

Reviews on Google

This office

Facebook logo

1.0 / 5

2

Reviews on Facebook

This office

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Polegate office, from every platform, shown as written. First names only.

5/5

Google

My sister and I were appointed by our father as the executors of his estate, and selling his home was an emotional and important responsibility. From the outset, the team at Fox & Sons Seaford and then the branch in Polgate were compassionate, professional and supportive. They guided us through the process with sensitivity, were happy to discuss different pricing strategies, responded quickly to any amendments we requested, and most importantly... found us an excellent buyer. We chose the fixed-price commission option, which gave us certainty over costs from the start, which I found incredibly helpful putting into the spreadsheet when administering an estate. A special thank you to Molly, who expertly managed the final stages of the sale. She communicated brilliantly throughout, kept everything moving efficiently, and often took the pressure off my sister and me by dealing directly with family members who had an interest in the sale. She remained calm, professional and kind, even when managing some understandably anxious situations. We are so grateful to Molly and the whole team for helping us get everything over the line, and wouldn't hesitate to recommend Fox & Sons Seaford.

Emma · 11 August 2026

Agent replied · 11 October 2026

Thank you so much for your kind words! Our team is dedicated to providing compassionate and professional support to our clients, and we are thrilled that we could make selling your father's home a smooth and successful experience. It was a pleasure working with you and your sister, and we are grateful for the opportunity to assist with the estate. We wish you all the best and thank you for recommending Fox & Sons Seaford. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Very outstanding performance.from Molly Anderson was with us from day one with the sale of my father's property at seaford we hit a rocky road but Molly pulled it out the bag I dont think Molly realised how excellent she was in doing her job so fantastic Molly was on the with me every other week all through out the sale of the property Molly done excellent job well done Molly

Karen · 20 September 2026

Agent replied · 11 October 2026

Thank you for the kind words! We are thrilled that Molly provided you with an outstanding performance from start to finish. Our team prides itself on providing excellent service and we are so glad that Molly was able to make the sale of your father's property a success. Kind regards, Lucy, Customer Relations.

5/5

Google

We have just sold a property with Fox and Sons and I wanted to make special mention of Molly Anderson who helped us so much during the sale process. Molly kept us informed of what was happening and made sure the sale went through. She was always so helpful and positive and kept the chain moving in the right direction. We are very grateful to Molly.

Louise · 11 August 2026

Agent replied · 11 October 2026

Thank you for your kind words! We are so glad to hear that Molly provided excellent service and helped make your property sale successful. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Simon, Annabel & Team From the very first meeting with Simon, I felt completely at ease about the whole selling process. He took the time to explain everything clearly and made what can be a very overwhelming experience feel manageable. Throughout, he kept me informed and reassured every step of the way. I was then assigned Annabel as my handler, and she was absolutely fantastic. She supported me through all the ups and downs both the happy and stressful moments and was always there when I needed guidance or reassurance. The process itself wasn’t easy, which was no fault of mine or Fox & Sons, but the team truly went above and beyond. They kept me consistently updated, chased when needed, and showed real dedication to getting the sale over the line. My only concern throughout the process was the solicitor firm recommended/used alongside the sale which the buyer was using. Unfortunately, my experience with them was very poor and added a significant amount of stress. Communication was lacking, and at times it felt like there were unnecessary delays, which made the process more difficult than it needed to be. I would strongly suggest Fox & Sons review the solicitors they work with for future sales. That said, the team Simon has built in Polegate is outstanding, and I wouldn’t hesitate to recommend them to anyone looking to buy or sell. Thank you again for everything!

Natasha · 16 April 2026

Agent replied · 11 October 2026

Thank you for your kind words and detailed review! We're so glad that you had a positive experience with our team and that we were able to make the selling process manageable for you. It was a pleasure working with you and we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

A big thank you to Danielle Lakin for her exceptional support throughout our remortgage process. She guided us through all the available options, secured us a great deal, and kept us updated every step of the way. Her professionalism and communication were outstanding. I would highly recommend Danielle and the excellent service she provides. ⭐⭐⭐⭐⭐

Nabakooza · 4 October 2026

Agent replied · 11 October 2026

Thank you for your wonderful review! We are thrilled to hear that Danielle provided you with exceptional support during your remortgage process. Your recommendation means a lot to us. Best Wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Fox & Sons are currently in the process of supporting us purchasing our first home. From the outset they have been incredibly helpful, honest and communicative. The whole team are great - however, I have to single out Annabel - who has provided us with an outstanding service from the very start. She has worked to support 2 very nervous FTB with their many questions and concerns and recommended an incredible broker (Nick R) who helped us acquire a fantastic deal on our mortgage in a rush before rates jumped up. She has also pointed us in the right direction for other services we required and her recommendations have panned out very well for us so far. Annabel is a real credit to the branch. Simon and Gregory, I have never met - but both great on the phone and nothing is ever too much trouble.

Charlotte · 10 April 2026

Agent replied · 17 April 2026

We are ecstatic to hear that you have had such a positive experience with our team at Fox & Sons! Thank you for trusting us to support you in purchasing your first home. We are proud to have Annabel on our team, providing exceptional service to our customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I had a very positive experience working with Annabel during my recent property purchase. She was professional, responsive, and extremely helpful throughout the whole process. Annabel was always quick to follow up with the solicitors and kept things moving forward, which made a big difference during what can often be a stressful time. Her communication was clear, and she was always willing to help with any questions or concerns. It is not often you come across an estate agent who is so proactive and supportive from start to finish. I would highly recommend Annabel to anyone looking to buy or sell a property. Thank you again for all your help and dedication.

Vugar · 17 March 2026

Agent replied · 17 April 2026

Thank you so much for your kind words and for choosing our agency! It was a pleasure working with you and we are thrilled to hear about your positive experience with Annabel. We pride ourselves on providing exceptional service and it's always wonderful to hear that our efforts are appreciated. Congratulations on your property purchase and we wish you all the best in your new home. Thank you again for your recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

I would like to share how very happy I am with Polegate Fox and Sons team Simon, Annabel, and Gregory are Amazing! I was especially impressed with Gregory at my latest viewing he was super confident, polite and friendly 5 stars!🌟 Great job. I would also like to say how impressed I am at how regularly they stay in touch, updating me most Fridays and discuss plans going forward. Annabel is always a absolute joy to speak to. They are confident they will find the perfect family for my home. I would highly recommend these guys they go above and beyond. Thank you!

Samantha · 17 February 2026

Agent replied · 17 April 2026

Thank you so much for your kind words and for choosing Polegate Fox and Sons. We are so happy to hear that you are pleased with our team, especially with Gregory's assistance at your latest viewing and our regular updates. We are confident that we will find the perfect family for your home and we appreciate your recommendation. It means a lot to us. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Our house had already been on the market for 12 weeks with another estate agent before we met with Annabel from Fox and son's. We were feeling dispondant and felt our house would never sell. Annabel was like a breath of fresh air and assured us she could sell our house. Within a week of our house being on the market with Fox and Son's we were offered the full asking price. Annabel at fox and Son's had been true to her word. The team at Fox and Son's then continued to help us with all the rest that comes with selling and buying properties. They advised us on surveyors and solicitors but we never felt pressured into using someone they suggested. The team at Fox and Son's were always at the end of the phone to help us along the way. If they could not answer our question they would find out the answer. If in the future we decided to sell again we would definitely visit Fox and Son's Polegate as their service was 10/10

Samantha · 17 February 2026

Agent replied · 17 April 2026

Thank you for taking the time to leave us such a wonderful review! We are ecstatic to hear that Annabel and our team at Fox and Son's provided you with top-notch service and assisted you in selling your home within a week of being on the market. We are always here to support you and answer any questions. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Annabel was really she helped my husband and I buy are house and as we were selling our flat back in London to complete the purchase it was very stressful but Annabel reassured us every time and earlier this week we were able to complete our purchase. Annabel has been very friendly and kind in all our interactions and extremely knowledgeable. I am so happy to have been able to work with her and Fox and Sons

Tamanna · 11 January 2026

Agent replied · 28 December 2025

Thank you for choosing Fox and Sons, we're thrilled to hear that Annabel provided excellent service during your home buying journey. We strive to make the process as stress-free as possible and are glad she could reassure you. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We have recently purchased a property with the support of Annabel. When we started looking for our new home Annabel was very quick to arrange viewings at a time that was convenient to us, she recommended properties to view based on our requirements and she just seemed to know us within minutes of meeting us. We ended up putting an offer in on a property that I didn’t even want to look at but she encouraged us to look and we fell in love. From putting in an offer to completion Annabel’s communication was outstanding, she was patient with our questions and when we had a problem she was straight on it, finding the answers we needed. I can honestly say that Annabel made what is known as a stressful process much less stressful and bearable. I also want to praise the other staff in the office that when Annabel wasn’t available, we’re always friendly, approachable and ensured messages were passed on promptly. We set out not wanting to use a company with a chain but I wouldn’t hesitate to recommend the branch or use them again if I ever wanted to sell or buy.

Rachel · 11 October 2025

Agent replied · 28 December 2025

Thank you for taking the time to share your experience with us! We are so glad that Annabel was able to make your home-buying process less stressful and that you found your perfect home with her help. Our team is dedicated to providing exceptional service and we're grateful for your kind words. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Not Jennie Jenkins, Google prefers her name to mine! I'm Trace Barnes! I have been very impressed with the whole Polegate team throughout the sale of my house in Seaford and the proposed purchase of another within the local area. Molly, coincidentally, moved from one branch to the other and has personally taken care of my move from start to the present final stages of the purchase. She is personable, caring, efficient and experienced in the business. I have felt that I have been in 'safe hands' throughout. Well done Fox and Sons, Polegate.

Jennie · 11 September 2026

Agent replied · 11 October 2026

Thank you for your kind words! We are thrilled to hear that you had a positive experience with our team at Fox and Sons, Polegate. Molly is an exceptional agent and we are lucky to have her on our team. We are excited to help you with your move and make sure you are in 'safe hands' every step of the way. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Simon and Annabel were amazing throughout our process of buying and selling. Responsive, proactive and very supporting right until the end in an especially difficult situation. Would fully recommend and certainly be going back to them if I was to ever sell again. Thank you so much for all your help!

Lewis · 11 February 2026

Agent replied · 17 April 2026

"Thank you for your kind words! We are thrilled to hear that Simon and Annabel provided exceptional service during your process of buying and selling. Our team takes pride in being responsive, proactive, and supportive, even in difficult situations. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

From start to finish Fox and sons polegate were amazing. All were helpful, professional and went above and beyond! Would definitely recommend!

Cassandra · 11 August 2026

Agent replied · 11 October 2026

Thank you so much for your kind words! We are thrilled to hear about your experience with Fox and Sons Polegate. Our team takes great pride in going above and beyond for our customers. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I cannot recommend Annabel and the team at Fox & Sons, Polegate highly enough. We had problems selling our home initially (with another agency) but Annabel was proactive in approaching us, extremely positive and knowledgeable about marketing to her prospective clients and getting a sale quickly……and she did just that, within a few days! Annabel kept in touch and updated us, even helping in the process of selling our other property. She remained diligent, always rang us back and answered all our queries. The team gave us a high level of service in what can often be a stressful time and we are very grateful to them. Annabel is extremely professional and with a friendly approach.

Julia · 11 October 2024

Agent replied · 25 October 2024

Many thanks for your outstanding recommendation, 5* review and your generous comments Julia. Best wishes, Lucy, Customer Relations.

5/5

Google

I have had an amazing experience at this Fox & sons while looking for a new home! I couldn’t have done it without Molly who helped me with property search! She was very helpful, answered all of my questions and found properties that fit all of my needs! Thankyou so much

Lilly · 11 September 2026

Agent replied · 11 October 2026

Thank you so much for your kind words! We are delighted to hear that Molly provided excellent service during your home search. We appreciate your support and hope you love your new home! -The Fox & Sons Team Kind regards, Chanelle Aldrich, Customer Feedback and Support Team

5/5

Google

Annabel Vega and the team at Polegate Fox and Sons have been outstanding. We loved our home and the decision to sell was difficult but necessary. Our experience with Annabel and the Polegate team was simple, smooth and nothing was too much trouble. They understood the love we had for our home and I have no doubt that they translated this when showing potential buyers around. Our property was sold within a few weeks and they have been on hand at every step of the way helping with the conveyancing process. The experience with the estate agent we purchased through highlighted just how great Annabel has been, going above and beyond. I would not hesitate in recommending them as a team and a personal recommendation for Annabel. Laura, Polegate

Laura · 20 May 2024

Agent replied · 9 June 2024

Many thanks for the fantastic recommendation and 5* review Laura Beagley. Kind regards, Lucy, Customer Relations.

5/5

Google

A big thank you to Simon and Annabel for your fantastic service as always. Professional and informative. Highly recommend this branch :)

Louise · 27 March 2026

Agent replied · 17 April 2026

We are thrilled to have provided you with excellent service, thank you for choosing us and for recommending our branch. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Annabel kept me sane during the moving process and when the chain fell through found another buyer quickly. Professional and kind.

B · 20 March 2026

Agent replied · 17 April 2026

Thank you for the kind words, ! It's our goal to make the moving process as smooth and stress-free as possible. We're happy to hear that Annabel provided exceptional service and we're always here to help in any way we can. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I have found Molly at Fox and Sons incredibly patient and good to deal with. She has conscientiously followed up and kept in touch with me in quite a complex situation while maintaining her professional and pleasant attitude throughout. I have no hesitation in recommending Molly.

James · 11 July 2026

Agent replied · 11 October 2026

Thank you for your kind words! It's always a pleasure to work with wonderful clients like you. I'm happy to hear that you had a positive experience with me and I truly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

So far Isobella (Izzy) at fox and sons Polegate has been a great help in searching for a property always attentive, helpful and professional. Responding to requests and all questions and finding answers quickly to any without an answer, thanks for all the help.

Thomas · 31 January 2025

Agent replied · 20 May 2025

Thanks for the excellent 5* review Thomas! Thanks for your thoughtful comments about Izzy and our Polegate team. Best wishes, Lucy, Customer Relations.

5/5

Google

Annabel is a delightful young lady ,always cheerful and positive. She is very professional and carries out her escorted viewings with great skill and attention to detail. She has extensive knowledge of our property and others on the market. We have every confidence in her and would highly recommend her to anyone needing estate services.

Michael · 20 May 2024

Agent replied · 11 June 2024

Michael Higson thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

I had a lovely young man Gregory from Fox and Sons Polegate who took me round for two views of the same house. He was very professional, polite and engaging and did not oversell. I give Gregory 5 stars for his service. Well done

Nadine · 3 April 2026

Agent replied · 17 April 2026

Thank you so much for your kind review! We're thrilled to hear that Gregory provided you with excellent service. We'll be sure to pass along your feedback to him. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Absolutely 5 Star customer Service. This was a very stressful move For both myself and my husband , the customer service we received from Annabelle and Simon Was first class.and above and beyond thank you so much

Sue · 10 April 2026

Agent replied · 17 April 2026

Thank you for your kind words, we're so glad we were able to make your move less stressful! Providing excellent customer service is our top priority. Kind regards, Lucy, Customer Feedback and Support Team

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