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Lawson Plymouth reviews

4.6

★★★★★ Excellent

167 reviews across 1 platform

Woolwell Crescent, Plymouth PL6 7RB

Lawson's Plymouth office at Woolwell Crescent is rated 4.6 out of 5 across 167 reviews on 1 platform, including 167 Google reviews rated 4.6. Checked 9 October 2026.

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4.6 / 5

167

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Plymouth office, from every platform, shown as written. First names only.

5/5

Google

The WHOLE team have been amazing. They all communicated really well, and often out of normal business hours! We were encouraged when the house sale dragged on and on, mainly due to the buyer and the buyers solicitors. Everyone was really professional, friendly and competent. From the moment we decided to use Lawsons as our estate agent, to the moment we completed the sale of our house (today!), we have received help and advice all the way through the long process. I highly recommend Lawsons in Woolwell Plymouth, and will definitely use them again in the future. Thank you for all your hard work everyone. It's very much appreciated!

Christine · 25 March 2026

Agent replied · 15 April 2026

Hi Christine, thank you for such an amazing review. It's great to hear we worked well on our communication which is so important selling a house. Thank you for the recommendation and the 5 star review, I will pass this on to all the staff.

3/5

Google

Very professional service. We had an offer accepted on a house in March and it is only just going ahead now due to various reasons. Lawson kept me up to date on progress the whole time and have been very professional! Thank you Lawson. Special thanks to Tess and Karen. Ended up losing this house due to greedy selfish owners. Even after making us wait 9 months in the end.

Marie · 12 January 2026

Agent replied · 26 January 2026

Thank you for your review and I am glad you received good service from our staff even with unfortunate issues with time scale.

5/5

Google

Lawson's provided an excellent service for the buying side of our house move. There was regular communication and chasing on their part across the whole chain. Had it not been for them , we would probably still be waiting for a completion date. I would highly recommend them and wish we had used them for our sale too. But will certainly use them in the future for any house moves.

Mike · 12 October 2024

Agent replied · 11 November 2024

Thank you so much for taking the time to leave a fantastic review Mike. It's amazing to hear you received 5 star customer service and regular communication.

5/5

Google

Lawsons are a very professional team. A little more expensive than some other agents but worth it for the excellent service they provide. My sale was not an easy one with over 40 property viewings and a long tortuous after-sale journey. The whole Lawsons team have supported me throughout, and have always been nothing but professional, polite, helpful and courteous. They are always reachable and responsive, and they always did their best to obtain viewing feedback. They have certainly earned their money on this occasion.

Wicksee · 15 December 2025

Agent replied · 29 December 2025

This is such a great review, thank you for taking the time to leave one. It's really good to hear you received excellent service from all the team.

5/5

Google

We recently completed the purchase of our new home and couldn’t be happier with the service provided by Lawson estate angent. From start to finish, the team was professional, proactive, and incredibly supportive. They kept us informed at every stage of the process, promptly answered all our questions, and went above and beyond to make sure everything went smoothly. Buying a house can be stressful, but their friendly and knowledgeable approach made the whole experience so much easier. We truly appreciate all their hard work, patience, and dedication, it made a huge difference. We’d highly recommend Lawson estate agent to anyone looking to buy or sell a property. Thank you again for helping us find our perfect home!

Thecla · 29 November 2025

Agent replied · 29 December 2025

Such an amazing review, thank you for spending the time to leave one. So glad you received a professional and supportive service. We hope you will be happy in your new home.

5/5

Google

Thank you so much for all team of lawson estate agents to help in finding our dream home. They have been patient and kind throughout the process, and we really appreciate it! Thier expertise and understanding have made this a smooth transaction, even in the face of difficulties. We couldn’t be happier with our new home, and we thank you for making it possible. Thank you so much as well to Ann Hall and Joanne Churchman who always help and answer my questions every time i asking for updates to our purchase.We are so happy to have our new home. I will highly recommend this lawson estate agent.

A.G · 30 October 2025

Agent replied · 29 December 2025

This is an amazing 5 star review, thank you so much for taking the time to leave one. We are so glad you are happy with your dream home and we were able to make the experience a little easier for you.

5/5

Google

Friendly and helpful staff Always answered our queries and if they weren't able to straightaway, they responded quickly when they found the answer Helped negotiate when we had issues picked up in our survey of the property instead of having to go through solicitors - so this made the process quicker and easier. Both Katrina and Ben were great throughout the process of purchasing the property

Justine · 27 July 2024

Agent replied · 26 August 2024

Thank you for your kind review.

5/5

Google

We dealt with a LOT of estate agents in the process of buying our home and by far Lawsons were the best for communication, the viewing, overall professionalism. I have recommended to others who have now sold through Lawsons and I will continue to use them for my future needs. You have made a customer for life.

Liljenren · 28 February 2024

Agent replied · 26 August 2024

Thank you so much for your 5 star review. It's great to read about the good service you received and to have a customer for life!

5/5

Google

Thanks to all the team at Lawsons for your hard work on our sale. Special thanks to Ben for making it happen!

David · 2 July 2025

Agent replied · 29 December 2025

Hi David, thank you for your 5 star review. I will pass on your thanks to the team and Ben. Thank you for using us to sell your property.

5/5

Google

We changed agents to Lawson due to feeling very let down by our previous agent and 2 fallen through sales with little to no aftersales support. What a difference! I cannot fault the service, advice and support received from the Lawson’s team. Kevin did the initial visit, valuation and listened to what we needed, giving sound advice for how to proceed. The house sold in a day, at the price we wanted. We completed the sale today. The after-sales service was excellent. Support from Annie in particular was appreciated and delivered in a timely manner and with a sense of humour. I have not needed to chase anything or ask for updates. Updates have been provided weekly even if just a touching base to say nothing new was expected yet. Throughout the whole experience I have felt heard, understood and supported and would not hesitate to recommend the team. Thank you

Lorraine · 18 December 2024

Agent replied · 23 December 2024

Wow, thank you so much Lorraine for leaving us an amazing review! At Lawson we all work really hard to give the best customer service and it's great to hear that's what you received. We are so glad we were able to help you sell your home and make things as easy as possible, at what can be a difficult process. I will pass on your review to the all the staff.

4/5

Google

We were very happy with the sale process. The only gripe we had was the after sales team of two. There seemed to be a lack of continuity between them and we sometimes didn’t receive the level of customer service we’d expect. Other than that, Lawsons are an excellent Estate Agent that we would recommend to anyone.

Benjamin · 31 August 2025

Agent replied · 29 December 2025

Sorry that we did not stay consistent on our service with you. We will pass this information on and look at ways we can improve this.

5/5

Google

Great communication throughout transaction- from feedback to viewings, follow ups, progress reports on transaction. Provided helpful information to access offers received and information negotiations.

Roderick · 15 March 2026

Agent replied · 15 April 2026

This is a great review! It's great to hear you received such great communication throughout the process. We work hard to keep in touch with our customers.

4/5

Google

Lawsons were a very good estate agent in buying a new property. They were better than our estate agents that we were dealing with to sell our property would go to these if we ever sold our property thank you very much.

Bradley · 27 February 2025

5/5

Google

I recently purchased a property with Lawson Estate agents, they have been absolutely amazing throughout the whole process. I would like to personally thank Carol and Ann who contacted me as soon as there was an update and have been so lovely 😍 . Thank you again from Jean

Lee-anne · 27 November 2022

Agent replied · 27 November 2023

Thank you for your review Lee-anne it's great to hear.

5/5

Google

Fantastic service from start to finish. Initially Kevin came by to value our property for one of those online quick selling companies. I remember Kevin in comparison to the other 2 valuators who showed no interest in us as people nor the property we had to offer. Kevin however was personable, honest and down right human. After a few weeks of stagnant communication with the quick sellers I gave up and remembered Kevin from the start. After calling him he was more than happy to take our property on with a due sense determination and pride. Even though our property sold quickly STC it took a while to get over the line. Needless to say throughout the entire process Kevin and his team work valiantly and diligently to ensure that we were being looked after and updated at every occasion. 7 months down the line I have today completed and moved to my new property, which as a first time seller was no mean feat. Without the professionalism and expertise of Lawson & Co this dream move could've at any point become a nightmare. I would just like to share my appreciation and extreme gratitude to all those at Lawson involved with this process. Kind regards, Mr Edwards

Harry · 1 January 2023

5/5

Google

Using Lawson at present for the sale of my property. Service so far has been fantastic, cannot fault them in any way. Everyone I have dealt with either in person or by phone couldn’t have been more helpful and professional always someone to help and give advice on the end of the phone. Even an out of hours answer service too!.. Wonderful company and a special thanks to Karen who has been dealing with my sale so far. Highly recommended 😁

Julie · 1 January 2023

5/5

Google

We cannot thank Lawson Estate Agents enough! From the minute we asked them to list our property they have all been exceptional. Karen was there from the beginning with all the stresses from our sale and purchase and was very helpful and professional throughout. Then once the sale was going through Annie and Joanne have been incredible! Those women deserve a medal for putting up with all the stresses from everyone! Thank you everyone, you have all been amazing!

Reanne · 31 January 2023

5/5

Google

Lawsons are everything a buyer would be looking for in an estate agent! They were a complete breath of fresh air compared to other high street agents we have used in the past. From the first viewing right through to completion, they have been consistently friendly, helpful and proactive. From the office team, Karen and Tess were both always at the end of the phone, and were extremely flexible and helpful with arranging additional viewings and anything else we needed. After our offer was accepted, we were contacted by Jo from their moving team who was fantastic throughout and really kept the ball rolling for us, chasing both side’s solicitors which saved us a significant amount of stress that we have experienced with our first purchase. We want to say a huge thank you to the team for playing a big part in getting us from offer to completion 12 weeks, we are very excited to enjoy our new home! We would definitely come back to Lawsons in the future.

Alice · 27 November 2022

5/5

Google

Lawson Estate Agents have been an absolute pleasure to deal with. We had been searching for a house after selling our home 17 months ago and Lawson always went above and beyond in keeping in touch throughout our search and sending across properties they thought suitable. When our dream house arose I was over the moon that it was marketed with Lawson. Our whole experience from the time of viewing the property to completion stage was great. Ben in particular went out of his way to ensure we were kept in the loop throughout the whole process and made it as smooth as possible. From offer being accepted to completion took 5 weeks to the day! I’ve never heard of a sale go through so fast, it can be done! Thank you Lawson! I even recommended a family friend and they are now also buying their home through Lawson, thank you again!

Courtnie · 20 November 2023

Agent replied · 27 November 2023

Thank you so much for your kind review Courtnie, it's lovely to hear of the great service you received.

5/5

Google

The best would defo 100% recommend and use again they were so helpful

Millie · 15 March 2026

Agent replied · 15 April 2026

Thank you so much Millie for you the 5 star review. So glad we were able to help you and that you would recommend us.

5/5

Google

Lawson have been excellent at communicating throughout the whole of our selling experience. There were a few challenging aspects to navigate; Ben, Tess and Karen really went above and beyond to make sure things kept sailing smoothly and we got our sale through. They were super committed which was really reassuring as a seller. We have used other estate agents before, but would definitely go back to Lawson after this experience. Thank you.

Chris · 27 November 2022

5/5

Google

Whole team were really helpful and knowledgeable.

Jennifer · 13 April 2026

Agent replied · 15 April 2026

Thank you so much for you 5 star review. So glad the whole team were able to help you.

5/5

Google

I have nothing but praise for this Estate Agents and in particular Karen and Annie who not only answered all my questions, as a sometimes frustrated buyer but they were equally kind to the man I was buying the property from. Their combined care, diligence, and professionalism helped a potentially stressful situation be more manageable. You couldn’t be in better hands if you find your dream home listed on their books.

Lucy · 27 November 2022

5/5

Google

We were kept up to date during the whole process. Lawsons staff were helpful, friendly and ready with answers to all our questions and unusually these days promptly returned all our calls. They also recommended surveyors and solicitors and worked together with our solicitor wrapping things up in roughly 9 weeks. Highly recommended.

Julie · 3 December 2024

Agent replied · 10 December 2024

Hi Mrs Murphy, thank you for your 5 star review. It's great to hear you had such good communication and the sale went through quickly for you. We hope you love your new home.

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Questions about Lawson Plymouth

How many reviews does Lawson Plymouth have?

Lawson's Plymouth office has 167 reviews across 1 platform: 167 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Lawson Plymouth's rating?

Lawson Plymouth is rated 4.6 out of 5 across all 167 reviews, and 4.6 out of 5 on Google from 167 reviews, checked 9 October 2026.

Where is Lawson's Plymouth office?

Lawson Plymouth, Woolwell Crescent, Plymouth PL6 7RB.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.