Lang Town and Country Plymouth reviews

★★★★★ 1/5

Google

Please avoid this agent. Having been a good tenant for 2 years we have recently moved out. We left the flat in a very clean state - they have now withheld £250 of the deposit over cleanliness providing photos of tiny corners of cupboards I can't even prove is our flat ... On asking to return to flat apparently cleaning has been done already(?!) - they will not provide receipts and they want £120 to "repair" picture hooks holes which were there when we moved in. We are so stunned as bent over backwards to let landlord sell this flat allowing the new buyers have viewing ensuring the flat was in great conditions. This agency neither treat you with respect or loyalty - expect to lose your deposit - they will fleece you and ignore your sensibility on the subject of how wrong the situation is. My complaint is going in to the Property Ombudsman as we speak. Dreadful and most unethical. Please avoid for your own preservation and sanity.

Stephanie · 18 June 2014

★★★★★ 5/5

Google

We have been dealing with Nicky for a long time now and she is a great person to deal with!

Jason · 16 June 2023

★★★★★ 5/5

Google

Having just bought and sold through Lang I would wholeheartedly recommend the Sales and New Homes teams for their knowledge, enthusiasm, reassurance and, above all, excellent communication throughout the process.

Gullrock · 16 June 2022

★★★★★ 5/5

Google

Buying and selling is a hugely stressful experience unless you use Lang Town and Country who do their utmost to look after you and keep you sane.PositiveResponsiveness, Quality, Professionalism

Karen · 16 June 2022

★★★★★ 5/5

Google

Brilliant from start to finish and credit to Matt Clayton who ensured the process ran smoothly Would recommend

David · 16 June 2023

★★★★★ 5/5

Google

Loved working with Lang, definitely the best estate agents and letting agents in the Plymouth area :)

Libby · 16 June 2023

★★★★★ 5/5

Google

Very helpful, friendly staff.

Jamie · 16 April 2024

★★★★★ 5/5

Google

Super friendly team, excellent service. Would recommend anytime.

Lionel · 17 January 2024

★★★★★ 5/5

Google

We had a brilliant service from start to finish from all of the team at Lang Town and Country’s office in Plymstock. We cannot fault anything; nothing was too much trouble and after trying three other agents previously, the difference in customer service, results obtained and overall satisfaction was phenomenal. Our special thanks go to Natalie, Sue and Holly who have all gone the extra mile for us. Cheers!

David · 16 June 2020

★★★★★ 5/5

Google

I recently purchased a flat from Lang Town and Country and can't recommend them highly enough. Becky the sales progresser was so helpful and always available to answer any of my questions and alao to keep me informed of the progress of my purchase. I would not hesitate to use them again whether as a purchaser or vendor.

Carol · 16 June 2022

★★★★★ 5/5

Google

Great service from a great company. Can’t fault anything at all from taking on my property the the final days of the sale. I would highly recommend this company.PositiveResponsiveness, Quality, Professionalism, Value

Lynn · 16 June 2021

★★★★★ 5/5

Trustpilot

Plymstock office were amazing looking…

Plymstock office were amazing looking after our recent house sale. We had lots of viewings and were provided with feedback. Highly recommend

Simon · 13 November 2024

★★★★★ 5/5

Google

Great service from Lang Town and Country. Always very polite and helpful. Would highly recommend!

Lucy · 16 June 2023

★★★★★ 5/5

Google

Fantastic service. Becky kept us informed throughout the purchase.PositiveResponsiveness

Michelle · 16 June 2022

★★★★★ 5/5

Trustpilot

As always an absolute pleasure to deal…

As always an absolute pleasure to deal with, great communication and efficiency throughout the process. Would highly recommend! Thank you

JF · 5 December 2024

★★★★★ 5/5

Google

Brilliant experience with Shawnie! So helpful in finding our home!!

Nicolle · 19 October 2023

★★★★★ 5/5

Google

Lang Town & Country are excellent Estate Agents. I really like working with them.

Keira · 16 June 2023

★★★★★ 5/5

Google

The staff have always been courteous, friendly, helpful, responsive to my needs, in other words, totally professional! I have been looked after by the North Hill office for <> 12 years and would have it no other way!

David · 17 June 2018

★★★★★ 5/5

Google

I'm based in Dubai, so communications and a hassle free 'one-stop-shop' solution is No.1 in my requirements for an Agent to take care of my place in Ivybridge. Rebecca Bartlett delivers and really needs six stars!! Highly recommended.

Nick · 17 June 2018

★★★★★ 5/5

Google

Top notch Real Estate Agents. I am happy to give them 5 stars.

Duncan · 16 June 2023

★★★★★ 5/5

Google

Lost one buyer, found another & completed withiun 3 weeks. well done.

Andrew · 16 June 2023

★★★★★ 5/5

Google

Exellent professional and extremely polite and friendly staff keeping me informed of everything that was happening from day 1 to completion of sale..thank you allPositiveResponsiveness, Quality, Professionalism, Value

Carl · 16 June 2021

★★★★★ 5/5

Google

Lang Town & Country are really good to work with.

Marston · 16 June 2023

★★★★★ 5/5

Google

An exceptional service. Really couldn't do enough for their clients. Went above and beyond every time. Would absolutely recommend.PositiveResponsiveness, Professionalism

Tania · 16 June 2022