Trusted Agent profile · Plymouth

Lang Town and Country Plymouth reviews

★★★★★ Excellent

433 reviews across 2 platforms

6 Mannamead Road, Mutley, Plymouth, PL4 7AA

Lang Town and Country's office in Plymouth, at 6 Mannamead Road, is rated 4.8 out of 5 across 433 reviews on two platforms, including 348 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

348

Reviews on Google

This office

Trustpilot logo

85

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Lang Town and Country, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Plymouth office, from every platform, shown as written. First names only.

5/5

Google

The service received from Lang, Town & Country from viewing to completion was excellent. We were kept in the loop and nothing was too much trouble. Emily also kindly recommended a solicitor who were exceptional! Would highly recommend.

Tracy · 16 June 2023

Agent replied · 15 June 2024

That’s a lovely review thank you Tracy

5/5

Google

We have had a great experience with Lang Town & Country Estate Agents. They've been very helpful and efficient and always easy to communicate with.

Kathryn · 16 April 2024

Agent replied · 23 August 2024

Thank you for your 5 star review ⭐️⭐️⭐️⭐️⭐️

5/5

Google

Phil, Andy, Chloe and Sarah... Thank you so much for your continuous professional service with a personal and harming touch. You stuck through quite the arduous process with me and saw me through some rather tricky times during my sale through the pandemic lockdown. Your advice was hugely appreciated, being able to reach you at any time was priceless and your knowledge was well founded and reliable. I appreciate your hard work over some very long months and will be toasting to you all over a glass of fizz this weekend. All the very best.PositiveQuality

Chelsey · 16 June 2022

5/5

Trustpilot

Would always recommend them

I have used Lang Town & Country for many years for letting out my properties and also selling them. They have always found me an excellent quality of tenant paying a fair rent and staying for long periods of time.

A · 29 March 2023

Agent replied · 13 June 2024

Thanks for the review, we really appreciate you taking the time. It's an absolute pleasure working with you and finding tenants.

5/5

Google

Excellent service. Helped me find a beautiful flat in a desired location and accomodated viewings. Went out of their way to consider my requests and help me sort out all the needs. COuld not recommend more.

Felipe · 21 July 2023

Agent replied · 15 June 2024

Thank you Felipe for your review. We really appreciate it and hope you will be happy in your new home.

5/5

Google

Lang Town and Country Lettings once again exceeded themselves with a top quality service. They let my flat within a matter of days. This time it was Emma, dealing efficiently with each stage, but the whole team there provide an exemplary service. They are professional, helpful and good at getting the job done. They shine out as a great team. Many thanks!

Zzz · 17 June 2018

Agent replied · 15 June 2024

Thank you Caz for your kind words, much appreciated. Kind Regards Carla

5/5

Google

Very pleased with the excellent service we received both from the sales staff in the sales office and equally as important their back office who chase and ensure the sale is pushed and chased through to completion

Stephen · 16 June 2023

Agent replied · 15 June 2024

Thank you Stephen the sales and the progression team are delighted with your kind review

5/5

Google

The staff in this office have been excellent. I had a temporary let for 2 years and the service received from Rebecca at the North Hill office was professional, helpful, friendly and really nice. The whole letting experience from signing up-to-date reporting problems and terminating the lease was efficiently managed and always dealt with promptly. Thanks again for your help.

Graeme · 26 January 2019

Agent replied · 24 January 2025

Thank you for taking the time to leave a positive review Graeme. Much appreciated. Kind Regards Carla

5/5

Google

Very pleased with service we from Lang Town and Country, Nothing was too much trouble . Quick easy and found me Tennant’s easy . Organised remedial works and all testing . Becky and Claire are fantastic.

Gaz · 16 June 2023

Agent replied · 15 June 2024

Thank you Gaz for the kind review

5/5

Google

I always receive the highest standard of service from Emma in the Lettings office. She is friendly, conscientious and professional, making sure all communications regarding the property I rent from Lang Town And Country are dealt with immediately and efficiently. I highly recommend Lang Town and Country as a letting agent; as a tenant they make sure you are valued.

Bonny · 17 June 2018

Agent replied · 15 June 2024

Thanks for the five-star review.

5/5

Google

Thank you so much to Lang Town and Country especially their waterside team for their assistance on my recent purchase on my apartment. Highly Recommend.

Abi · 16 February 2024

Agent replied · 15 June 2024

Thank you so much for the kind review. I hope you enjoy your lovely new apartment.

5/5

Google

First class service, initially from Phil and sales team then Nicki during sales progression. This was a long and in many ways complex sales process but Lang were hugely supportive and proactive throughout. Thank you.

Ron · 16 June 2023

Agent replied · 15 June 2024

Thank you Ron and glad we got there.

5/5

Google

By and large excellent but no-one is perfect and one or two slip-ups have occurred.but, on the whole you do a good job. Our tenant is very happy with the response he receives from you

Terence · 16 June 2023

Agent replied · 15 June 2024

Hi Terence, thank you so much for your positive review. We really appreciate it!

5/5

Google

Very caring company with very friendly people who are totally committed to customer satisfaction , I would highly recommend this company for all your buying or selling needs I personally would like to thank the whole team that looked after my transaction

Kenneth · 26 October 2022

Agent replied · 25 October 2024

Glad to be of assistance Kenneth and thank you for taking the time to leave a review.

5/5

Google

The purchase was professionally handled from the start, with staff taking the time to make sure things were right at every stage. Staff introduced themselves and kept things moving along, keeping all parties informed.

Martyn · 16 June 2023

Agent replied · 15 June 2024

Thank you Martyn for the kind review.

5/5

Google

I’m very happy with the service Lang Town and Country provided for us. They kept my wife and I informed throughout the whole process of buying a house with them, and we could not have asked for any more. Thank you, we really appreciated all your help.PositiveResponsiveness, Quality, Professionalism, Value

Dave · 16 June 2021

Agent replied · 15 June 2024

Thank you Mr & Mrs Powell for your lovely review, we know how excited you are to be buying a new family home and we look forward to passing over the keys to you on the day of completion.

5/5

Google

Have used Lang Town & Country as my letting agents for many years. They have consistently found me an excellent quality of tenant paying a fair rent and staying long periods of time.

Anthony · 16 June 2023

Agent replied · 15 June 2024

Thank you for your positive feedback.

5/5

Google

Very professional, respond very quickly to queries, emails and prompt return . Both sales & progression team good at communication and helping to Broker conversations- very happy with service nothing too much trouble.

Gail · 16 June 2023

Agent replied · 15 June 2024

Thank you gail and thanks for taking the time to leave this review.

1/5

Trustpilot

Response to reply

Hi Paul, thank you for your reply. Sadly I've made no mistake, my viewing was with Emily Jolliffe from your Mannamead Road office on Friday the 26th of May. My previous review/explanation is accurate. Luckily I video recorded the whole viewing, I do this on all viewings as I find it can help refresh my memory, especially when viewing several property's in short succession.

NeBa · 4 July 2023

5/5

Google

Our situation was a cash buyer of a vacant possession property. It was a relatively straightforward transaction and as intermediaries Lang Town & Country were very good. I would single out Becky as being particularly helpful in pushing both solicitors to hit an important deadline and keeping us posted. I know it's easy to knock estate agents for the rates they charge but be thankful you're not selling a property in France where the minimum rate is 4%. We were very pleased with Lang Town & Country throughout the whole process, many thanks.PositiveResponsiveness, Quality

Fred · 24 August 2021

5/5

Trustpilot

Lang Town and Country were a pleasure…

Lang Town and Country were a pleasure to deal with. Whenever we had a query or concern it was always dealt with professionally and efficiently. Highly recommended.

Tony · 24 April 2025

5/5

Google

We have sold quite a few homes with Langs & would only used them now. Very professional and very helpful throughout the whole process with keeping us in the loop till completion.

Julie · 16 June 2023

Agent replied · 15 June 2024

Glad to have helped over the years Julie and thanks for taking the time to leave us the lovely review, it really means a lot.

5/5

Google

I am impressed with the level of professionalism and expertise. I would gladly recommend Lang Town & Country Agents anytime!

Helen · 17 March 2024

Agent replied · 15 June 2024

Thank you Helen for your 5 star review. The lettings team hope you and your family will be happy in your new home ⭐️⭐️⭐️⭐️⭐️

5/5

Google

Great team and service, particularly Becky- very knowledgeable!

Joanne · 17 June 2018

Agent replied · 15 June 2024

Thank you for your five-star rating.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Lang Town and Country Plymouth

Has Lang Town and Country won any awards?

Yes. In The Trusted Agent 2026 awards: Lang Town and Country, Plymouth won Gold.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Lang Town and Country hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Plymouth.

What do you need help with?
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