Lang Town and Country Land and New Homes Plymouth reviews

★★★★★ 5/5

Google

A very kind, supportive and professional estate agent team. I would highly recommend anyone using their service.

Nicola · 27 February 2024

★★★★★ 5/5

Google

Great and efficient service. Found me a tenant within a few days

Kevan · 27 May 2024

★★★★★ 5/5

Google

We have sold quite a few homes with Langs & would only used them now. Very professional and very helpful throughout the whole process with keeping us in the loop till completion.

Julie · 13 January 2023

★★★★★ 5/5

Google

An estate agent with extremely professional staff. All the negotiators were very kind and understanding, with what is a stressful process !! Thank you all for your hard work. 😊 …

LizN · 13 January 2023

★★★★★ 5/5

Google

We found the whole process rather stressful, although Carla in the Plymstock office was our rock. Carla explained the process throughout and updated us at each stage. We would recommend this agent as they were professional and responsive throughout.PositiveResponsiveness, Professionalism

Cherie · 10 December 2021

★★★★★ 5/5

Google

Really nice agents when I bought - from start to finish. Right amount of contact and pleasant and helpful. It makes a difference and I would consider selling with them if I move again.

James · 26 August 2022

★★★★★ 5/5

Google

I was very impressed with Becky, Gareth and Chloe pre and after sale support in selling my mother's flat. We switched to Lang Town & Country after 6 months, because we where not getting many viewings with the previous estate agent and their solution was to reduce the price further. Gareth advised us not to reduce the price and viewings picked up followed by an offer after 2 months. I would happily recommend this professional, friendly and helpful team to anyone.

Nigel · 27 August 2019

★★★★★ 5/5

Google

We recently sold our 2 bedroom apartment with Lang Town and Country, after being so impressed by the excellent service that they provided a relative. From the start, they were diligent, professional and friendly, we were impressed with the quality of their work and their efficiency. As it turned out, our transaction was a drawn out one and we were often faced with issues that felt overwhelming at the time. They were always on the end of the phone to provide practical solutions and moral support, and if needed, someone would come out to us or meet us in person without hesitation. We would have found the whole process utterly bewildering without Lang. We would recommend them wholeheartedly to anyone.

M · 26 October 2018

★★★★★ 5/5

Google

We have been dealing with Nicky for a long time now and she is a great person to deal with!

Jason · 26 August 2023

★★★★★ 5/5

Google

I would highly recommend Lang Town and country Lettings ,very professional always keeping me in the loop with what’s going on. from my first meeting with Carla to the property being let with Hugo. Five star service. Will definitely be using their services again in the future.

Robert · 27 August 2018

★★★★★ 5/5

Google

This was the third home we have bought/sold through Lang Town and Country , and the service, as previously was excellent. Great communication from Nicki, and would always recommend Lang Town and Country wholeheartedly .PositiveResponsiveness, Quality, Professionalism, Value

James · 26 August 2021

★★★★★ 5/5

Google

Having just bought and sold through Lang I would wholeheartedly recommend the Sales and New Homes teams for their knowledge, enthusiasm, reassurance and, above all, excellent communication throughout the process.

Gullrock · 26 August 2022

★★★★★ 1/5

Google

Terrible letting Agency! Please avoid. They seem to be really helpful and supportive at first but once you pay the (overly expensive) fee's they completely ignore you. When you inform them of corrections and problems they wont act on them. We had many issues with the property we rented and I had to call them incessantly for maintenance. Not once did I receive help on calling the offices to report a problem, they always said "leave it with me and I'll sort it" or "she's not in right now, can I take a message" and then you would not hear from them again. In the end we had to fix all the problems ourselves. I felt awkward talking to the staff they were rude and un trustworthy. We finished the tenancy and left the property completely spotless having had the carpets professionally cleaned ect only for them to waltz round with a camera, putting it on the floor taking pictures of minute amounts of dust! We were charged £180 for cleaning! We tried to dispute but they wanted more money for sending someone to the property again to take more pictures. Just awful! Avoid.

Luke · 28 August 2015

★★★★★ 1/5

Google

Please avoid this agent. Having been a good tenant for 2 years we have recently moved out. We left the flat in a very clean state - they have now withheld £250 of the deposit over cleanliness providing photos of tiny corners of cupboards I can't even prove is our flat ... On asking to return to flat apparently cleaning has been done already(?!) - they will not provide receipts and they want £120 to "repair" picture hooks holes which were there when we moved in. We are so stunned as bent over backwards to let landlord sell this flat allowing the new buyers have viewing ensuring the flat was in great conditions. This agency neither treat you with respect or loyalty - expect to lose your deposit - they will fleece you and ignore your sensibility on the subject of how wrong the situation is. My complaint is going in to the Property Ombudsman as we speak. Dreadful and most unethical. Please avoid for your own preservation and sanity.

Stephanie · 28 August 2014

★★★★★ 5/5

Google

Brilliant from start to finish and credit to Matt Clayton who ensured the process ran smoothly Would recommend

David · 26 August 2023

★★★★★ 1/5

Google

Terrible experience with this letting agency (my worst so far). They tried to take my deposit for cleaning fees for a house that was clean when I left. Don’t use this company if you can’t but if you live in one of their house document well the conditions when you move in and out with photographs etc. But avoid it if you can, they will try to take your deposit.

Bruno · 13 January 2021

★★★★★ 2/5

Trustpilot

24 Kimberley Park Road - Student House

Warning for students!!

Stuart · 2 September 2025

★★★★★ 5/5

Google

Loved working with Lang, definitely the best estate agents and letting agents in the Plymouth area :)

Libby · 26 August 2023

★★★★★ 5/5

Google

The team were very friendly and helpful. They found a buyer very quickly and the sales progressing team updated us regularly and responded to situations rapidly

Michelle · 26 August 2022

★★★★★ 5/5

Google

I recently purchased a flat from Lang Town and Country and can't recommend them highly enough. Becky the sales progresser was so helpful and always available to answer any of my questions and alao to keep me informed of the progress of my purchase. I would not hesitate to use them again whether as a purchaser or vendor.

Carol · 26 August 2022

★★★★★ 5/5

Google

Lang Town & Country are excellent Estate Agents. I really like working with them.

Keira · 26 August 2023

★★★★★ 5/5

Google

Super friendly team, excellent service. Would recommend anytime.

Lionel · 13 January 2024

★★★★★ 5/5

Google

Buying and selling is a hugely stressful experience unless you use Lang Town and Country who do their utmost to look after you and keep you sane.PositiveResponsiveness, Quality, Professionalism

Karen · 13 January 2022

★★★★★ 5/5

Google

Lost one buyer, found another & completed withiun 3 weeks. well done.

Andrew · 26 August 2023