Trusted Agent profile · Plymouth
★★★★★
366 reviews across 2 platforms
6 Mannamead Road, Plymouth, PL4 7AA, PL4 7AA
Lang Town & Country Land & New Homes's office in Plymouth, at 6 Mannamead Road, is rated 4.8 out of 5 across 366 reviews on two platforms, including 285 Google reviews rated 4.8.
Every review we hold for the Plymouth office, from every platform, shown as written. First names only.
5/5
GoogleAbsolutely superb service from beginning to end. Totally focused on making the sale of my house as easy as possible. Friendly, professional and knowledgeable staff. Thank you.
Thank you Nicky and thanks for taking the time to write us this lovely review.
5/5
GoogleI am impressed with the level of professionalism and expertise. I would gladly recommend Lang Town & Country Agents anytime!
Thank you Helen for your 5 star review. The lettings team hope you and your family will be happy in your new home ⭐️⭐️⭐️⭐️⭐️
5/5
GoogleExcellent attention to detail and care. The after sale has been seen less. Thank you so much team!
Thank you so much Aimee for the ⭐️⭐️⭐️⭐️⭐️ review and trusting us to sell your lovely house.
5/5
GoogleI recently purchased a flat from Lang Town & Country waterside and I highly recommend them to anyone who is willing to purchase a property in Plymouth area. They have a plenty of property options and great team to support the whole process. Specially I am impressed with Becky, she is always available to answer any of my questions and coordinating with solicitors to made the process smooth. Thanks
5/5
TrustpilotWe use Lang Town & Country to sell our…
We use Lang Town & Country to sell our house It was a very personable service and nothing is too much trouble. They dealt with the whole transaction various smoothly and efficiently and would definitely recommend
5/5
GoogleRented a new house with Lang Town & Country. Pleasant experience and outstanding service from start to finish. Can definitely recommend.
Thank you for this kind review we really appreciate it. ⭐⭐⭐⭐⭐
5/5
GoogleWe have sold quite a few homes with Langs & would only used them now. Very professional and very helpful throughout the whole process with keeping us in the loop till completion.
Glad to have helped over the years Julie and thanks for taking the time to leave us the lovely review, it really means a lot.
5/5
GoogleReally nice agents when I bought - from start to finish. Right amount of contact and pleasant and helpful. It makes a difference and I would consider selling with them if I move again.
Thank you James for the review we do hope you are enjoying your new property.
5/5
GoogleAn estate agent with extremely professional staff. All the negotiators were very kind and understanding, with what is a stressful process !! Thank you all for your hard work. 😊 …
Thanks Liz, your kind words mean a lot to us.
5/5
TrustpilotOutstanding
Most incredible experience ever with estate agents .
5/5
GoogleWe found the whole process rather stressful, although Carla in the Plymstock office was our rock. Carla explained the process throughout and updated us at each stage. We would recommend this agent as they were professional and responsive throughout.PositiveResponsiveness, Professionalism
Thank you so much Cherie for taking time to leave your lovely review. I’m so happy that we were able to help you, wishing you lots of happiness your in new home. Carla
5/5
GoogleI was very impressed with Becky, Gareth and Chloe pre and after sale support in selling my mother's flat. We switched to Lang Town & Country after 6 months, because we where not getting many viewings with the previous estate agent and their solution was to reduce the price further. Gareth advised us not to reduce the price and viewings picked up followed by an offer after 2 months. I would happily recommend this professional, friendly and helpful team to anyone.
5/5
GoogleWe have been dealing with Nicky for a long time now and she is a great person to deal with!
Thank you for your positive feedback Jason!
5/5
GoogleWhat an absolute pleasure it has been working with this team for the last 3 months. I was the buyer, so not even paying for their services and they have been fantastic throughout. Extremely responsive, will go out of their way to help in any way they can, and a wonderful friendly bunch. One day when I'm thinking of selling up, I'll be getting in touch. Thanks everyonePositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe recently sold our 2 bedroom apartment with Lang Town and Country, after being so impressed by the excellent service that they provided a relative. From the start, they were diligent, professional and friendly, we were impressed with the quality of their work and their efficiency. As it turned out, our transaction was a drawn out one and we were often faced with issues that felt overwhelming at the time. They were always on the end of the phone to provide practical solutions and moral support, and if needed, someone would come out to us or meet us in person without hesitation. We would have found the whole process utterly bewildering without Lang. We would recommend them wholeheartedly to anyone.
5/5
GoogleThis was the third home we have bought/sold through Lang Town and Country , and the service, as previously was excellent. Great communication from Nicki, and would always recommend Lang Town and Country wholeheartedly .PositiveResponsiveness, Quality, Professionalism, Value
Thank you James, we all really appreciate your kind words. Wishing you all the best for the future.
5/5
GoogleHaving just bought and sold through Lang I would wholeheartedly recommend the Sales and New Homes teams for their knowledge, enthusiasm, reassurance and, above all, excellent communication throughout the process.
Thank you so much for the review we really appreciate it.
5/5
GoogleLoved working with Lang, definitely the best estate agents and letting agents in the Plymouth area :)
Thank you Libby for your kind review.
5/5
GoogleI would highly recommend Lang Town and country Lettings ,very professional always keeping me in the loop with what’s going on. from my first meeting with Carla to the property being let with Hugo. Five star service. Will definitely be using their services again in the future.
Thank you for your five-star rating.
1/5
GoogleTerrible letting Agency! Please avoid. They seem to be really helpful and supportive at first but once you pay the (overly expensive) fee's they completely ignore you. When you inform them of corrections and problems they wont act on them. We had many issues with the property we rented and I had to call them incessantly for maintenance. Not once did I receive help on calling the offices to report a problem, they always said "leave it with me and I'll sort it" or "she's not in right now, can I take a message" and then you would not hear from them again. In the end we had to fix all the problems ourselves. I felt awkward talking to the staff they were rude and un trustworthy. We finished the tenancy and left the property completely spotless having had the carpets professionally cleaned ect only for them to waltz round with a camera, putting it on the floor taking pictures of minute amounts of dust! We were charged £180 for cleaning! We tried to dispute but they wanted more money for sending someone to the property again to take more pictures. Just awful! Avoid.
1/5
GooglePlease avoid this agent. Having been a good tenant for 2 years we have recently moved out. We left the flat in a very clean state - they have now withheld £250 of the deposit over cleanliness providing photos of tiny corners of cupboards I can't even prove is our flat ... On asking to return to flat apparently cleaning has been done already(?!) - they will not provide receipts and they want £120 to "repair" picture hooks holes which were there when we moved in. We are so stunned as bent over backwards to let landlord sell this flat allowing the new buyers have viewing ensuring the flat was in great conditions. This agency neither treat you with respect or loyalty - expect to lose your deposit - they will fleece you and ignore your sensibility on the subject of how wrong the situation is. My complaint is going in to the Property Ombudsman as we speak. Dreadful and most unethical. Please avoid for your own preservation and sanity.
1/5
GoogleTerrible experience with this letting agency (my worst so far). They tried to take my deposit for cleaning fees for a house that was clean when I left. Don’t use this company if you can’t but if you live in one of their house document well the conditions when you move in and out with photographs etc. But avoid it if you can, they will try to take your deposit.
5/5
GoogleLang Town & Country are excellent Estate Agents. I really like working with them.
Thank you Keira, your kind words really do mean a lot to us.
5/5
GoogleThe team were very friendly and helpful. They found a buyer very quickly and the sales progressing team updated us regularly and responded to situations rapidly
Thank you Michelle for the kind review
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
