1/5
GoogleWorst letting agents in Plymouth, said they would call me back 4 TIMES! Never did get a call back about a property I was interested in. Would not recommend ever if you are looking for the home you need!
Trusted Agent profile · Plymouth, Devon
haart Plymouth reviews
★★★★★
867 reviews across 2 platforms
39 Mutley Plain Mutley Plain, Plymouth, Devon, PL4 6JQ
Part of haart, see every office.
haart's office in Plymouth, Devon, at 39 Mutley Plain Mutley Plain, is rated 4.7 out of 5 across 867 reviews on two platforms, including 827 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
Awards
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Plymouth office, from every platform, shown as written. First names only.
Google5/5
GoogleGreat service by everyone! Lots of helpful advice, friendly team and would highly recommend every member of staff to others
Agent replied
Dear Matt Owen, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Plymouth estate agents
4/5
GoogleI have bought my first property through Haart in Plymouth and have found their service to be of a professional and friendly standard.
Agent replied
Dear Jody Cotgreave, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Plymouth estate agents
5/5
GoogleExcellent in assistance with purchasing a property
Agent replied
Thank you for your 5* Review.
5/5
GoogleHeart have been amazing through out the whole process. I have found them to be extremely supportive and professional.
Agent replied
Hi Fiona Sandercock, We're pleased to see the 5-star rating you left for us. Your opinion plays an integral part in our customer service. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Plymouth estate agents
5/5
GoogleThank you, very quick sale. Was always easy to contact and kept us up to date throughout. Thank you.
Agent replied
Dear Matthew Bishop, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you again for your star rating! Regards haart Plymouth
1/5
GoogleCouldn't even turn up for the valuation booked a week in advance
Agent replied
Hi Sophie, I'm very sorry if you had an appointment that didn't go to plan. If you could please let me know whether this was for a Sales or Lettings Valuation by emailing pmdevon@haart.co.uk I will ensure that this matter is looked in to for you. Kind regards, haart Devon Property Management
5/5
GoogleAwesome team, always on hand to answer questions, and highly efficient. Other estate agents could learn a lot from Haart!
5/5
GoogleIncredible service Krisztian
Agent replied
Hi Jasmine. Thank you for your great review of Krisztian. Regards haart Plymouth :-)
5/5
GoogleGreat experience through and through. From first contact to their viewing expertise. Fantastic communication and very accommodating
5/5
FacebookGreat service, found exactly what I was looking for based on the brief I gave. Would definitely use haart again
Agent replied
Dear Kristian Parkes, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.…See more
5/5
GooglePrompt, courteous, honest, professional
Agent replied
Thank you for this lovely review. We like to pride ourselves on our professionalism 😊
4/5
GoogleFriendly professional staff and it was a pleasure working with them as a homebuyer
5/5
GoogleI like the conservation respectively, thanks so much for your time. You are amazing
5/5
GoogleVery helpful and polite staff that are quick to respond to queries. Would definitely recommend.
Agent replied
Dear Mr Munson, Thank you for your lovely review. We look forward to getting you in to your new home :) From all the team at haart
4/5
Facebookgood site well presented looking to rent or buy then here is the best site for you
Agent replied
Hi Diana, Thank you for your review :)…See more
5/5
GoogleSuch a Great Support and Experience with Good Support as my requirement
1/5
GoogleNot so well done Haart, repeatedly sends out pointless communication to residents who are totally uninterested in their work. Wasteful communications and a torrent of letters seems to be the style of Haart
5/5
GoogleI've found letting agents to be difficult and unreliable in the part, Carly at haart however completely changed my mind! She was so helpful and went above and beyond to help us find the perfect flat, honestly I could not reccomend highly enough!
5/5
GoogleHas good time keeping. Very professional. Welcoming. Well presented and looked smart.
3/5
GoogleWe'll have to see how good they're say they are at selling houses!
Agent replied
Thank you, Mr Crookes, for your review. Your feedback is very important to us and I would like to look into this further. Could you please email me at Jordan.Greenaway@haart.co.uk with the full details so that we can investigate. I look forward to hearing from you. Kindest Regards Jordan Greenaway Senior Branch Manager
5/5
Googleabsolutely fantastic staff who you can talk to professionally and they understand you.
Agent replied
Hi Carl Jones, We're pleased to see the 5-star rating you left for us. If you have any further questions, please give us a call. We're always happy to help!
5/5
Googlevery polite and cutious, look forward to talking with you again
5/5
GoogleA lovely and informative conversation.Very pleasant and professional.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about haart Plymouth
How many reviews does haart Plymouth have?
haart's Plymouth office has 867 reviews across two platforms: 827 on Google, 40 on Facebook.
What is haart Plymouth's rating?
haart Plymouth is rated 4.7 out of 5 across all 867 reviews, and 4.8 out of 5 on Google from 827 reviews.
Has haart won any awards?
Yes. In The Trusted Agent 2026 awards: haart, Plymouth won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.
Where is haart's Plymouth office?
haart Plymouth, 39 Mutley Plain Mutley Plain, Plymouth, Devon, PL4 6JQ.
