Gibbs Gillespie Pitshanger Lane reviews in Ealing

★★★★★ 5/5

Trustpilot

Uxbridge branch - wonderful expirence

Sold and bought through Gibbs - Uxbridge branch, this was my 3rd purchase and 2nd sale.Have to say from start to finish it was a wonderful expirence, as always with buying and selling it was a reasonably complex process. Daniel Camplin who dealt with the property we were purchasing was wonderfully open and professional who nothing was to much trouble.Joe Hill was fantastically supportive and used his expirence to help explain and move multiple things forward as speed.Dareen Maroun was relentless in chasing up the probate purchase and with our buyers who were far from easy to deal with also chased nonstop between clients Solicitors and keeping us all informed along the way.All tolerated our multiple emails and calls for information and pushing and did so with a friendly and professional attitude.Not sure of even one issue or criticism I could mention, the team were faultless huge thanks!

Jon · 4 February 2021

★★★★★ 1/5

Trustpilot

I went yesterday to see a flat in…

I went yesterday to see a flat in uxbridge after being driving over than one hour. We agreed for everything and i asked him if we could move into within 7 days and he was happy to accept that. He said will send me the form to start the process in the next hours.After one day of waiting no one got in touch with me, after i called them they said it’s gone. It’s been rented over.I don’t know what kind of service is this. Shamless

KHITARE2 · 4 April 2023

★★★★★ 5/5

Trustpilot

Many thanks to Elaine for being such a…

Many thanks to Elaine for being such a great help throughout the process of buying my first home! Gibbs have been great from start to finish and I would definitely use them again. I would recommend Gibbs to all :)

Cristina · 28 May 2022

★★★★★ 5/5

Google

Leah Verasammy from your Pitzhanger Lane branch has been incredibly helpful with our purchase. No query has been too small, and we felt very well looked after. Having moved several times, we can certainly say that Leah is exceptional, and has a lovely and personable approach.

Sharon · 7 June 2021

★★★★★ 5/5

Trustpilot

Danielle is amazing in Ruislip Manor

I wanted to write this review to let you know how brilliant Oliver Squires and his team in the Ruislip Manor office have been. We have had a horrendous journey beginning in March when we decided to move home, with the significant challenges of COVID, a loss of a buyer and chain, some challenges from another high street agent and gaining a new chain which has recently exchanged the team there have been amazing throughout. In particular Danielle Gennard who without a doubt has held our hand through the whole process, she has been the only one to keep us sane over this extremely difficult period of months whilst we did not know our future. Danielle pushed this through everyday, chasing, phoning, emailing, reassuring me, calming me and most importantly being completely honest with me. Danielle is a credit to that team and we could not have exchanged today without her help. Please pass on our thanks to Danielle, Oliver and the whole team who have helped to get us to this point. A very relieved and happy client.

Kelly · 7 December 2020

★★★★★ 5/5

Trustpilot

Absolutely recommend Gibbs Gillespie…

Absolutely recommend Gibbs Gillespie especially Dominic. Very professional but also very down to earth. From meeting up in the beginning till we handed over the keys they were friendly and hard working. Made a stressful move that little bit easier. Thanks

Hill · 11 March 2022

★★★★★ 5/5

Google

Gibbs Gillespie were my sole agent .They arranged viewings to suit my schedule and sold my flat within a few weeks of it going on the market. They also gave me the highest valuation of the 3 agents I chose. Heather Davis from the Pitshanger Lane branch dealt with the sale and provided an exceptional service. She kept us updated every step of the way and was always available to answer questions via phone and email. This was my first time being part of a chain and Heather explained the whole process, so we knew what to expect. They are totally worth their fee as we achieved a quick sale, at the asking price, enabling us to purchase our dream house. I would not hesitate to recommend them, or use again.

Siobhan · 9 March 2023

★★★★★ 1/5

Trustpilot

Absolutely disgusting service

Absolutely disgusting service. Have been left without any running water for a week. I pay 2k a month for what? Having to chase staff for automated replies. Nobody cares at all as they go home to their working washing machines and running water. But no bother is given for any tenants. This is illegal and I will be making a formal complaint.

Anastasia · 19 May 2024

★★★★★ 5/5

Trustpilot

Gibbs Gillespie Rayners Lane branch…

Gibbs Gillespie Rayners Lane branch have been great in helping us sell our house. A special thanks to Tim Buckley who has been a massive support to us throughout lockdown. Nothing was too much trouble for him and so supportive on a bit of a roller coaster journey. He went above and beyond to ensure the sale of our house and a big thank you to him. We would Laos like to say that Chris and all the other staff at the branch were always helpful and auctioned things very quickly. We always recommend Gibbs Gillespie to family and friends who are thinking of selling their property.

Customer · 13 October 2020

★★★★★ 5/5

Trustpilot

Thank you Charlie Payne

Thank you, Charlie Payne for help and support Very amazing team 👏

Zoleikha · 21 January 2026

★★★★★ 5/5

Google

Leah Verasammy was an absolute delight. She was professional, communicative, always available. Covid has been a terrible thing for anyone trying to complete a sale as it's made everything so much more difficult and slow. Leah was perfectly understanding of this and did much more than necessary to keep all parties calm and informed, keep the chain moving and lead to a very happy outcome for all. I can't thank her enough for her hard work and dedication through it all. Completely brilliant!PositiveResponsiveness, Professionalism

Lorraine · 24 August 2020

★★★★★ 5/5

Trustpilot

Very happy to meet Harry Rai

Very happy to meet Harry RaiI decided to buy a property in the Uxbridge area with my friend. I live in kent, so the journey would take me about two hours. I tried to fix as many viewings as I could have with several agents on Saturday 1st August, but I only got two appointments. After these two appointments, my friend and I decided to look around the agents on the high street. It was the first time we met Mr Rai. I explained to him that we did not have any appointments with him, but we would like to view couple of the flats displayed on his window. Mr Rai made us feel very welcome. He had some customers already, however he made our wait comfortable. As soon as the csutomers left, He showed us around a couple flats, then he kindly went to get another set of keys for a flat in a different building, so we had the chance to view more properties. He was very professional, and gave us some very useful advice at the end of our visit.

Zhao · 17 August 2020

★★★★★ 5/5

Google

I am not sure how you can have a better agent than Heather Davis and their entire Pitshanger Team, Jason and Bryan. They were truly exceptional. Their promptness, knowledge of the market, strategic mindset, kindness, good energy made a potentially chaotic selling and and purchase process simple. The amount of effort and time they put into the whole process is unbelievable, I’m positive they do this with all of their clients. I would rate them higher than 10 if I could! We will eternally be grateful that they helped us find our beautiful home. Lindi & Harry

Lindi · 7 February 2023

★★★★★ 5/5

Trustpilot

Harry Rai is a Class Apart🌟

Harry Rai is a Class Apart🌟Buying a property during these uncertain Covid times is tricky. The one thing one can ask for is a good sales consultant. Harry has a very candid, informed and versatile way of consulting. I visited the Howarth Homes development once and he gave I and my partner his undivided attention and a very personalised tour. His open approach is admirable and played a pivotal role in our decision to buy the apartment. We are delighted that our offer is accepted. Harry also masters the art of after sales service. On our second visit he once again welcomed us and helped us overcome any cognitive dissonance. His well wishes very beautifully summed-up our deal “I sincerely hope this Is your most valuable investment”Thank you Harry for making a hard investment decision a pleasant one.

Sara · 21 July 2020

★★★★★ 1/5

Trustpilot

Avoid - Ombudsman Case won plus an award due to poor service

Property Ombudsman (Case 21361) 3 of 5 complaints upheld, plus concern expressed regarding practice for a fourth complaint and compensation awarded accordingly. The following quotes are the findings of the Ombudsman. 1. Market Appraisal: "I do not consider that the approach taken here by Gibbs Gillespie to establish an appropriate asking price provides a sufficient explanation for the sum they initially recommended of £780,000 and then subsequently marketed at £750,000. They have not therefore met the requirements of Paragraph 4a of the Code as they should have conducted research into other sold properties nearer to the Property’s specifications"; 2. Viewings and Feedback: "Whilst there are a record of some of the feedback being conveyed by email, the majority appeared to be conveyed by telephone. There is no record of this within Gibbs Gillespie’s file and so there is insufficient evidence to support their claim that all feedback conveyed via this method was initiated by them. As such, I will support this complaint to that extent and make an award of compensation" In fact it mostly relied upon us to continually chasing for feedback and; 3. Offers "GibbsGillespie’s communication was somewhat lacking here and they could have been more proactive in terms of explaining the circumstances of the buyer sooner. This would have allowed the Complainants to be in receipt of all facts. GG should have also, in my view, provided an update (even if to just say they had not heard anything further) when the Complainants were expecting to receive this and responded sooner than they did to the update request from the Complainant. I recognise therefore that some aggravation has been caused here which merits an award";4. Security of Keys - not sufficient evidence for judgement, however when viewing the CCTV footage the ombudsman wrote: “I note the evidence of the video recording and can of course recognise your concern.”We wouldn't give one star but unfortunately a review with no stars is not possible.

Eithne · 11 July 2020

★★★★★ 5/5

Trustpilot

First time buyer’s experience.

I had two encounters with Gibbs Gillespie, first in November and second in March. I believe Josh was the first agent that showed us around. He was very knowledgable of the development, not pushy (unlike a lot of other estate agents) and welcoming. This was the first property I had viewed in my search so predictably, I wasn’t going to set myself on the first place I saw. After a lot of searches in the same area and finding nothing I liked (property-wise and agent-wise) I came back to Gibbs and this time Harry Rai was the agent showing me around. Harry has prepared his own slides on the development with key points that he felt were important to know (which they were). He has a good system of note taking providing a matrix for viewers to document which flats they have seen and their thoughts. He was very honest and didn’t try to hide points that may be perceived as negative. I would say 30% of the reason I chose this flat is because of Harry’s assistance. I am now in the process of securing a mortgage for a property shown to me by Gibbs Gillespie and I’m very excited to be so close to owning my first home. A lot of agencies would see me (young female buying their first home alone) and think that they can spin me some nonsense and think I won’t be able to see through it but the agents at Gibbs were nothing like that, which is so important and makes me more inclined to use them in the future.

Setareh · 4 June 2020

★★★★★ 5/5

Google

Jo was absolutely superb. Buying a property? You couldn't be in better hands than Jo. She's honest and knowledgeable - a real asset to Gibbs Gillespie. See you again soon Jo.

Jote · 12 July 2025

★★★★★ 5/5

Trustpilot

Used Gibbs Gillespie Gerrards Cross to…

Used Gibbs Gillespie Gerrards Cross to rent a property having used them previously 20 years ago and the service is still excellent! Very professional, safe to deal with and efficient in resolving all the paperwork and financial elements. Thank you Claire Thurlbeck and the team at Gerrards Cross Gibbs Gillespie.

Neil · 30 January 2024

★★★★★ 5/5

Trustpilot

Gavin Dalton - Honesty & Integrity

Gavin Dalton is an extremely honest sales manager at Gibbs Gillespie Ruislip and a passionate appraiser of homes.He will work with integrity and trust and will get you that sale and the correct market value for your property. Very impressed and very kind also. Thank you Gavin

Sarah · 27 March 2024

★★★★★ 5/5

Google

Excellent service throughout. Less sales pitch and more reality and truth. A breath of fresh air compared to previous agents we had used who promised the world and delivered nothing. I genuinely recommend GG . Good luck everyone!

Martin · 14 April 2025

★★★★★ 4/5

Trustpilot

It was a pleasure dealing with Aqib and…

It was a pleasure dealing with Aqib and Rebekah. We were impressed with the professionalism, advice and effort from them during the time they acted for us.

Frank · 15 August 2025

★★★★★ 5/5

Trustpilot

The service we received from Oliver…

The service we received from Oliver Squires, Director of Ruislip Manor branch, on the sale of our family home on behalf my father, was simply outstanding. The professionalism he showed, throughout what became quite an emotionally difficult process, is to be commended. Due to the sensitive nature of the sale it was imperative that the right buyer was found with the minimum of advertising and fuss. He used his local knowledge of purchasers and investors to find us the right buyer and always put our needs as clients first. I was kept informed at every stage of the process and communication was excellent. If Oliver Squires is representative of all Gibbs Gillespie agents then they truly deserve 5 stars! Thank you

Julie · 6 November 2019

★★★★★ 5/5

Trustpilot

I have just successfully exchanged…

I have just successfully exchanged contracts and would like to wholeheartedly thank the team particularly Dominic and Judith who have been a great support as this was a very difficult sale . I would happily recommend Gibbs Gillespie to anyone thinking of moving home. Once again thank you. Zoe

Zoe · 15 May 2019

★★★★★ 5/5

Trustpilot

I am full of praise for Robert White in…

I am full of praise for Robert White in the Amersham office. I believe that his marketing strategy worked perfectly and attracted 2 prospective buyers quickly, which I am sure was helped by his friendly manner. He worked hard to keep us informed along the way, and we appreciated that sometimes this was difficult when other parties weren’t sharing information as much as we would have liked. He always remained confident and kept a cool head. Amersham is a new office, and based on our awful experiences with Chesham agents in the past there really was a need for a fresh approach in the area.

Sally · 27 October 2019