Foxtons reviews

★★★★★ 5/5

Google

I would like to express my sincere gratitude to Ciara Ryan for her outstanding support and kindness. After feeling very disappointed when another agent rejected my application for an apartment despite my eligibility, Ciara was incredibly reassuring, understanding, and helpful. Her professionalism and commitment to helping me were evident throughout the entire process. She even went the extra mile by giving me a lift during a property viewing, which was a thoughtful gesture that I truly appreciated. My experience with Foxtons has been excellent. The service has always been efficient, reliable, and focused on the customer. Thank you, Ciara, for your exceptional support and for turning a difficult experience into a positive one.

Muhammad · 20 August 2026

★★★★★ 5/5

Google

I had such a fantastic experience with Joe and James at Foxtons selling my property. From start to finish, the entire process was incredibly smooth, professional and completely stress-free. As I was overseas throughout the sale, I was initially worried that managing everything remotely might be difficult, but they both handled absolutely everything for me. I genuinely didn’t have to worry about a thing. They were always responsive, kept me updated throughout, and made sure everything progressed seamlessly from beginning to completion. Joe and James went above and beyond and made what could have been a stressful process feel effortless. I couldn’t have asked for a better experience or more helpful and reliable agents. Thank you so much, Joe and James for making the whole process so easy. I would highly recommend them and Foxtons to anyone looking to sell their property!

SONU · 15 August 2026

★★★★★ 5/5

Google

My recent purchase was handled by Joseph Hill, with fantastic support from James Murdock, and honestly, I can’t rate these guys highly enough! From start to finish, they led the process incredibly well. Joseph was always on hand to drive things forward, ensuring that we never lost momentum and that I was kept in the loop every step of the way. In this kind of transaction, being proactive and personable is so important, and Joe absolutely nailed it. His communication skills are top-tier, which made the whole experience much less stressful. I’m so glad I had him overseeing this for me, he is a genuine asset to the team. Wishing both him and James all the very best for the future!

ERIC · 20 January 2026

★★★★★ 5/5

Google

Ciara Ryan was my letting agent and she was incredibly kind, helpful and professional throughout the whole process. She made everything very straightforward and was always happy to help whenever I had any questions or queries. She responded quickly, explained things clearly, and made the whole renting process much easier and less stressful. I really appreciated all of her help and support and would definitely recommend her to anyone looking for a reliable and friendly letting agent. Thank you so much, Ciara!

Sean · 21 August 2026

★★★★★ 5/5

Google

Had a wonderful experience with Foxtons. Everything sorted within 24 hours, we managed to view a property and sort all the paperwork out! Big thanks to Sharifa & Yunus from the Pinner branch! Made everything simple, quick on responses and always our questions answered. Thanks again guys

Samir · 19 August 2026

★★★★★ 5/5

Google

Huge thanks to Yunus, who sorted out a tenancy switch for me at short notice when my existing tenant pulled out early. The timing could not have been worse, as I had a newborn at home and was on paternity leave, but Yunus made the whole …

Akash · 1 August 2026

★★★★★ 5/5

Google

Sharifa was incredibly helpful and professional throughout the viewing process. She arranged multiple viewings in one trip based on my specific requirements, which made the whole experience very efficient and well-organised. She was punctual, knowledgeable about the properties, and patient in answering all my questions. I really appreciated her responsiveness and the effort she put into understanding what I was looking for. Highly recommended!

Yuxuan · 22 March 2026

★★★★★ 5/5

Google

I have just completed on a house purchase and Ashvin Elavarathan was the main agent in charge of the whole process and I have to say he was fantastic from the beginning to the end of the process. He was always readily available and went above and beyond to get things done. It was a pleasure dealing with him. Very efficient and saw it through to the end, chasing up what was necessary.

Zainabu · 20 December 2025

★★★★★ 5/5

Google

Sharifa was absolutely amazing throughout the whole process. She was professional, friendly, and always happy to answer any questions we had. She went above and beyond to help my brother find his first flat, making what could have been a …

Laila · 1 August 2026

★★★★★ 5/5

Google

Sarifa was extremely professional and helped me with the house tour. All my concerns regarding the property were noted carefully and she even helped me all the paperwork. Such a good experience working with Sarifa.

Richard · 15 August 2026

★★★★★ 5/5

Google

wanted to say a special thanks to Ash Elavarathan from Foxton, first time buying a house and he made the process much simpler for us. Super responsible, responsive and professional. Truly above and beyond.

Qi · 8 August 2026

★★★★★ 5/5

Google

Our agent Sharifa has been very helpful with getting our offer through for the flat, so far it's been quite positive dealing with Foxtons and their Pinner branch in particular.

Liam · 8 August 2026

★★★★★ 1/5

Google

My wife and I had a very disappointing experience with the Foxtons Pinner branch, specifically with Ciara Ryan and Yunus Tuncbilek, regarding a flat we viewed on Pinner High Street. After the viewing, we made an offer of £1,600 per month. Only a few minutes later, Mr. Tuncbilek called saying there was very high demand and suggested increasing the offer to £1,695 for the landlord to accept. Because we liked the property, we agreed. We initially planned to return Monday to complete the application, but we were strongly pressured to come back to the office the same evening. Once there, we completed the offer form. As we were about to leave, we were repeatedly pushed to pay the holding deposit immediately, and right after that we were also pressured to pay one month’s rent in advance, even before referencing had started. We left around 9 PM, and were told to complete the referencing as soon as we got home. While doing the referencing later that night, I discovered an old CCJ from 2022 for around £1,500 that I had not been aware of due to moving address before it was issued. As soon as I discovered it, I paid it in full immediately and sent proof the next morning. After this, communication changed completely. Calls were ignored and replies became very slow. We were told we would now need guarantors, six months rent in advance, and proof of savings. Although we did not initially have guarantors ready, we explained we could provide proof of substantial savings covering more than two years of rent. Ms. Cyara Ryan asked for the documents, so after work we went to Lloyds Bank, obtained official statements, and sent them immediately. Despite requesting these documents, our application was cancelled within two hours, without any confirmation that the statements had even been reviewed. Shortly after, we managed to arrange two guarantors and confirmed we could also pay six months rent in advance, but we were simply told that the landlord “does not want to proceed.” Overall, the entire process felt extremely rushed and unprofessional. We were heavily pressured to make payments immediately, asked to provide documents that were never reviewed, and our application was cancelled despite us resolving the issue and offering multiple solutions. A very disappointing experience.

Daniel · 22 March 2026

★★★★★ 5/5

Google

Special shout out to Yunus Tuncbilek from the Pinner office. He has been taking care of my property for many years now and always providing high quality of service.

Dr · 22 July 2026

★★★★★ 5/5

Google

Yunus and Sharifa have been absolutely amazing with finding the perfect place for me and my family. And once we found the place they did everything to secure it for us. They have been so amazing and so incredibly helpful and supportive the whole way through which I am forever grateful for. I would highly recommend them to anyone looking for a place. I've had the best experience with them. So happy.

Saman · 19 August 2026

★★★★★ 5/5

Google

I had a very good experience renting a flat through this agency. Sharifa Bakhtani was very professional, helpful, and always answered my questions quickly. The whole process was smooth and clear, from viewing the flat to signing the contract. I would definitely recommend it.

5D · 20 February 2026

★★★★★ 5/5

Google

I cannot recommend Yunus Tuncbilek and his team highly enough!!! From the very beginning, Yunus was incredibly professional, proactive, and …

Abiola · 8 August 2026

★★★★★ 5/5

Google

These guys were highly professional, and I would strongly recommend them to anyone purchasing a property. Ashwin was outstanding-extremely accommodating and proactive in ensuring everything was completed efficiently. Frankly, I have not encountered an estate agent like him before.

Praveen · 19 March 2026

★★★★★ 5/5

Google

Great support throughout the process. Ciara was helpful, responsive, and made the move smooth and stress free. Clear communication at every step and quick to help whenever needed. Really appreciate the support and guidance. Would happily recommend.

Siddharth · 20 February 2026

★★★★★ 5/5

Google

From beginning to the end of my journey to sell my property has been good at the end the person that was assigned to me is Joe he was helpful and friendly, he kept me updated on a regular basis; he made me feel comfortable. They definitely got the job done in no time. Well done guys and thank you.

Merril · 15 August 2026

★★★★★ 5/5

Google

What a great experience I had dealing with Foxtons Pinner. Amazing estate agent, very professional, to the point, no nonsense guys. Mr. Ahad and Mr. Reece were so patient, helpful, supportive and genuine in the process of acquiring my dream house. Even though Billy was bit cheeky and funny I still loved everyone’s vibe and enthusiasm. Overall a 5 star experience, will recommend to everyone with full confidence. Thanks to the team again. Would look forward to dealing with u all again in near future.

Nitin · 15 March 2024

★★★★★ 5/5

Google

Yunus was amazing. He quickly dealt with my property, advertised and rented it out in days. He was knowledgable and easy to deal with. Let me informed all the way. I’m very impressed with the service I received.

Michael · 20 September 2025

★★★★★ 5/5

Google

"We got a lovely house through Foxtons Pinner, and our agent Ciara was fantastic throughout the process. She gave us excellent service, was very supportive, and helped us a lot in finding the right property. Highly recommend her!"

Rushin · 20 September 2025

★★★★★ 2/5

Google

2023 I'm updating my review after 4 years. While living in the property, my interactions were mostly with the landlord, a kind and supportive gentleman. My only contact with Foxton was for contract renewals. Every year, including during the pandemic, Foxton proposed significant rent increases. Fortunately, my landlord often stepped in to adjust them. During a challenging phase for my family, Foxton raised the rent by about 40%, pushing us to seek alternative accommodations. My landlord remained supportive, and I sensed his reservations about Foxton's tactics. But changing agents seems tough for him now. Balancing the positive interactions in 2019 with the less satisfactory experiences in 2023, I rate them an average of 2.5 stars. ---------‐------------------------‐-------------- 2019.. Isabella was the letting negotiator we worked with during the recent project. She is very supportive, practical, efficient and focused during the whole process. She spent time for understanding our priorities and carefully selected a short list of viewings that checked most boxes. Foxton and Isabella are great combination for a great home search experience.

N · 24 September 2023