Williams of Petersfield reviews

★★★★★ 5/5

Google

My moving home was complicated as I was relocating from Shropshire to Hampshire, this meant that having a reliable agent to act for me was invaluable. The exchange between myself as the byer and the seller was handled sensitively and quickly. Also the agents local knowledge was invaluable so all the services could be well planned. The sales team at Williams coordinated well together. I am very pleased with the outcome. Polly M.

Polly · 12 October 2025

★★★★★ 5/5

Google

I recently sold my house through Williams and couldn’t be happier with the service. From the very start, the team was professional, approachable, and kept me updated at every stage of the process. They gave realistic advice on pricing, arranged high-quality marketing, and secured several viewings quickly. The sale went through smoothly and faster than I expected. I would highly recommend Williams of petersfield to anyone looking to sell their property.”

Miguel · 12 October 2025

★★★★★ 5/5

Google

Super service, particularly Tina, sold my property- always kept me informed, communicated well. Sad there aren’t more Estate Agents like them

Jane · 12 October 2025

★★★★★ 5/5

Google

We have just moved into our first home sold by Williams of Petersfield. Norbert and Tina honestly made an experience an absolute pleasure. Being first time buyers, they made us feel totally as ease throughout the whole process and answered all our questions promptly and kindly. Couldn’t not have asked for a better experience and service in purchasing our house and would like to say a massive thank you!

Verity · 4 August 2025

★★★★★ 1/5

Google

Not satisfied with service as a tenant, made moving out unecessarily stressful, insisted on taking money from deposit to clean property, even though we made sure it was cleaner than when we moved in. expensive rent for outdated property.

Lisa · 16 February 2026

★★★★★ 5/5

Google

My family and I have used and are still using Williams of Petersfield for rentals and sales, they are professional and extremely helpful (especially when there are multiple things going on at once and tricky situations). Compared to some other agencies that we have used i would have these as my go to company.

Lizzi · 16 September 2025

★★★★★ 5/5

Google

Absolutely amazing experience from start to finish, all staff couldn’t be more helpful, went out of their way to make sure the process was speedy and smooth. Caroline has gone above and beyond throughout and cannot thank her and the rest of the team enough. All very friendly and welcoming!

Kayleigh · 25 October 2025

★★★★★ 5/5

Google

I found the team a pleasure to deal with. Very professional and extremely empathetic of ones situation. Great communication at every stage also. It's not an easy thing finding a new home, but the team have been very efficient and supportive so far. Thank you Williams of Petersfield!

Galaxy · 25 October 2025

★★★★★ 5/5

Google

Julie, Tina and team did a great job selling my late parents' house. They were very supportive and kept us fully appraised of progress throughout. We chose Williams of Petersfield over three other local estate agents because of Julie's enthusiasm, promised support and guardianship of the property in our absence. A great independent Estate Agency offering a personal and professional service.

Rachel · 12 October 2024

★★★★★ 5/5

Google

We bought through Williams of Petersfield and they really went above and beyond to make sure the purchase went through. When there were some issues at the bottom of the chain that were beyond our control, Julie and Tina were on it - with Julie even dealing with it while on holiday. I can't thank them enough. Would thoroughly recommend!

Emma · 12 October 2024

★★★★★ 5/5

Google

As a purchaser, I can't fault the service we received from Williams of Petersfield. I must single out Norbert who was a credit to his profession, continually chasing solicitors to get our purchase over the line. Thank you for all your help. Rob

Rob · 25 October 2025

★★★★★ 1/5

Trustpilot

You're just a number to them & they WILL try to screw you!

TL;DR: Assume Williams of Petersfield will try to screw you, so prepare and act accordingly. Pro-tip for anyone renting with this outfit: If you plan on doing a full clean of the place before moving out, DO NOT PAY YOUR LAST TWO MONTHS' RENT! They WILL try to rob you of as much of your deposit as they can, regardless of the state of the dwelling. I left the place absolutely spotless but they attempted to scam me out of almost 200 G.B.P. I can only imagine they're in cahoots with their "cleaning service." Full story: * The initial omens were not good. A humorless, charmless, officious woman, with zero customer service nous, upbraided me for having scheduled a bed delivery for the first day of my tenancy, hence requiring the keys as early in the day as possible so as not to miss said delivery. I countered that my tenancy actually began at midnight so I could insist on the keys being handed over to me then but that went right over her head. * At move-in, I found the place had a dirty carpet, mold under the washing machine's seal's flap, food crumbs on the refrigerator seal, water streaks on bathroom tiles, disgustingly filthy range hood filter, caked-in dust on the curtain rails, etc. That is Williams of Petersfield's understanding of "professional standard" of cleanliness. * Upon the expiry of my initial one-year lease, I was paying rent on a quarterly rolling basis. In August of 2021 I told them I would let them know within the first week or two of September if I would be staying for another year or if I would be leaving the country and vacating the premises through the year's end. They decided to serve on me an evacuation notice instead, thus forcing my hand and potentially leaving me having to scramble to find somewhere to live, even if only for a month or two before I was potentially going to leave the country (which I ended up doing). * Having clocked them for the scumbags they are, I decided to not pay the last month's rent but have them take it from the deposit. Foolishly, however, I cleaned the place, leaving it in infinitely better state than I received it in. In hindsight, I wish I hadn't have. * The check-out inventory found multiple instances of "some light clean needed." Because of course it did. You're never going to win on that one. They tried to ding me for 180 G.B.P. for the general clean + carpet clean (more than the remaining deposit balance). * They completely stonewalled my emails and ignored my attempts at reasoning. I raised a dispute with MyDeposits, which took five months and ultimately ruled against WIlliams of Petersfield on most counts. These people are sleazeballs. They treat you like a number. If you know what's good for you, you'll return the favor.

Michael · 3 April 2023

★★★★★ 5/5

Google

Recently bought a property through Williams of Petersfield, and would like to commend Tina in particular for the outstanding customer service - professional, attentive, communicative and efficient. Couldn't have asked for more, a pleasure to do business with. Many thanks

Matt · 12 October 2025

★★★★★ 5/5

Google

The whole team (Julie, Norbert, Tina, Emma, Tracy and Caroline) were very actively helpful, supportive, responsive and efficient. They helped to make my purchase a breeze. Highly recommended.

Hilary · 24 November 2025

★★★★★ 5/5

Google

We have found Williams of Petersfield to be an outstanding agent to deal with. We live overseas and Julie and her rental team have dealt with our rental property superbly, when we decided to sell the buying team found us a great buyer at a good price and helped us through the most stress free selling process imaginable. I would recommend this agency to everyone!

Kurrajong · 26 August 2024

★★★★★ 5/5

Google

Thank you SO much for making the sale of my property go through smoothly. Your expertise and professionalism appreciated. Great communication and such a friendly team !

Jo · 12 October 2025

★★★★★ 4/5

Google

At all times I was able to converse and also be informed promptly of all aspects regarding the sale of the property. I would recommend to others.

Terry · 12 October 2025

★★★★★ 5/5

Google

Went with Williams to sell our property, based on personal recommendation and they were excellent throughout. Norbert especially was great, straight talking and gets the job done which is exactly what you need in a process that can often be very stressful.

Beth · 16 February 2026

★★★★★ 5/5

Google

We’ve just sold our house through Williams of Petersfield and we couldn’t be more pleased with the service from Julie, Tina and the team. They were very friendly and made it a straightforward and stress-free process.

Caroline · 12 October 2024

★★★★★ 5/5

Google

We really recommend Williams of Petersfield. Julie and Tina made the process as easy as it could be and we have every confidence in them, every step of the way. I've already recommended them to friends.

Kirsty · 12 October 2024

★★★★★ 5/5

Google

Thank you to all of you that have managed to help us in our situation it is very much appreciated x

Suzanne · 12 July 2026

★★★★★ 5/5

Google

Juliet was incredible. This was our first home we were purchasing and she kept us in the loop the whole time and answered all my questions (which were quite a few!). Even when she went on holiday, she clearly did a good handover to her colleagues who were also really helpful and in the know. Thanks to Juliet and the rest of the team!

Emily · 12 October 2022

★★★★★ 5/5

Google

A great experience buying through Williams of Petersfield. Good communication throughout and a pleasure to deal with.

David · 25 October 2025

★★★★★ 5/5

Google

Williams of Petersfield were absolutely fantastic. We tried to sell our house via Haarts who massively over priced it and did very little to increase our chances of selling. Colin and his team clearly have great knowledge of the local market, and our house was sold within a few weeks. Williams of Petersfield were very easy for us to work with; honest, reliable and trustworthy. We found them to be incredibly approachable; nothing was ever too much trouble. We would definitely recommend them to anyone looking for agents and cannot thank them enough.

Abby · 21 June 2018