Every review we hold for the Peterlee office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGarreth young
Garreth provided all the help we needed to secure an amazing property. Although we found ourselves waiting for best and final offer on our rental he helped advise and calm me at a very stressful time. He was a genuinely nice guy who realy understood the situation we were in we are sincerely greatful for garreth for helping us with our property search.
Anna · 31 May 2024
★★★★★ 5/5
TrustpilotLucy was incredibly helpful from start…
Lucy was incredibly helpful from start to finish of purchasing my house. Lynn from the Washington branch was also very helpful when I didn’t realise that Lucy had moved branches, so I effectively had 2 different members of staff looking out for me by the end! Thank you Pattinson, Lucy & Lynn :)
Miss · 25 July 2019
★★★★★ 1/5
TrustpilotPattinson estate agents still keep…
Pattinson estate agents still keep emailing me despite me requesting that they remove me from all of their databases due to extremely poor service. Don’t their staff know what GDPR regulations are.
Thomas · 3 May 2024
Agent replied · 24 October 2024
Hi Thomas. Can you provide us with some more information, like the property address or contact number you registered with us? Kindly share information with gdpr@pattinson.co.uk so we can investigate further.
★★★★★ 4/5
TrustpilotGreat Communication through out the…
Great Communication through out the sale of my property, Kelly kept me informed with viewing and interests, very helpful team. thanks
Happy · 21 January 2024
★★★★★ 5/5
TrustpilotWhat a fantastic company to work with…
What a fantastic company to work with especially Pattinsons Olivia Burke who dealt with all my needs extremely professionally, I can’t thank you enough for an excellent experience.
Dean · 19 July 2023
★★★★★ 5/5
TrustpilotSam Coulson
I called regarding an issue with maintenance and also to ask for a document I hadn't received, i spoke with Sam Coulson and he couldn't have been more helpful, he told me how to report the issue but also that he would let the team know I was reporting to to ensure it was dealt with and I had also received the document I had asked for before I even got off the phone!
LMadd · 7 September 2023
★★★★★ 5/5
GoogleI recommend Pattinson ,great service ,very helpful staff ,thank you Janine ,Natalie and Anwar and all staff
Soraya · 28 March 2024
★★★★★ 5/5
TrustpilotPut our last rental property up for sale
Put our last rental property up for sale on Monday 17th January and it was sold on Thursday 20th January. They did all the viewings and was kept in the loop all the way. Thanks Jordan and Daniel at the Washington Branch
Lynne · 21 January 2022
★★★★★ 5/5
TrustpilotOlivia was in touch with me all the…
Olivia was in touch with me all the time and my home was sold within 2 weeks thank you Pattinsons.Mention to help from Kimberley too.Washington branch of Pattinsons
Jackie · 7 July 2023
★★★★★ 5/5
TrustpilotThe Auction Team were efficient…
The Auction Team were very efficient and although I didn't manage to sell my property via auction I was kept informed of progress every week without fail. All those I had contact with were professional and very pleasant to deal with. Special mention to be made of Natalie and Brooke who were particularly helpful and always very nice to speak to.
Kate · 15 May 2024
★★★★★ 1/5
TrustpilotRecent massive decline in services…
After 2 years of using Pattinsons as rental agents they've recently let me down in many ways. They are disorganised and have poor communications in the rental section. My complaints have been belittled and I feel under valued as a client.
Janet · 17 August 2023
Agent replied · 24 October 2024
Hi Janet, we are sorry to hear you have not had the experience we expect from our team. Can you provide the property address or contact information registered with us, like an email address or mobile number, to gdpr@pattinson.co.uk so we can investigate this further.
★★★★★ 5/5
TrustpilotCarly List @ Washington has been really…
Carly List @ Washington has been really great to deal with. Fab communication from the beginning and has helped us and kept in touch every step of the way so far :)
Emma · 9 January 2023
★★★★★ 5/5
GoogleFriendly and efficient service selling our flat. Nothing was too much trouble and Melanie was proactive at keeping things moving. Highly recommended.
Peter · 25 October 2023
★★★★★ 5/5
TrustpilotGreat service from Pattinsons
Great service from Pattinsons, Hayley was very helpful and always responded quickly, ensuring the whole process was as smooth as possible.
Cath · 11 November 2023
★★★★★ 5/5
TrustpilotGraham at the Blyth branch is an…
Graham at the Blyth branch is an absolute joy to deal with. He kept me informed throughout with his brilliant personality and warmth it felt like I was talking to a friend! I cannot praise him enough for making a stressful process much more pleasant. I'll miss our chats! Graham you are an asset to the branch and I cannot thank you enough ❤️
Nicola · 28 February 2024
★★★★★ 5/5
GoogleAbsolutely brilliant. All other staff members who I was in contact with were friendly and helpful.
Joyalin · 1 December 2024
Agent replied · 8 December 2024
Thank you so much for this review!
We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this.
Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
★★★★★ 2/5
TrustpilotTerrible
I would have given Pattinson more stars but they recommend a conveyancer and I was ripped off. Do not use any solicitor that Pattinson recommend!!! I ended up paying more than double the price that I should have paid. Terrible experience!
Donna · 20 July 2023
Agent replied · 24 October 2024
Hi Donna. We are sorry that you have not had the experience we expect from our team. Can you provide us with some more information, like the property address? Kindly share information with gdpr@pattinson.co.uk so we can investigate further.
★★★★★ 5/5
TrustpilotThank you Pattinsons
Thank you Pattinsons, so easy to deal with! Comminications was great and less than a week turn around and we had our keysShout out to Dean and Cerys Highly recommend
Scott · 30 January 2023
★★★★★ 4/5
TrustpilotRachel Ratcliffe was very helpful &…
Rachel Ratcliffe was very helpful & kept me informed of everything thats was going.Thank you for all your help Rachel really appreciate it 🌸
MS · 29 July 2023
★★★★★ 5/5
GoogleNatalie was especially helpful and very communicative!
Siah · 26 July 2024
★★★★★ 5/5
TrustpilotGreat service
Eloise has been most helpful from the start in getting the tenancy sorted for my mam. Thank you
Debra · 19 December 2023
★★★★★ 1/5
Trustpilotshocking website
Awful clunky and dysfunctional website to navigate, put your post code in and basically it searches the UK and gives you the results accordingly, I mean since when has London ever been in NE29...
Mkdodd · 12 December 2023
Agent replied · 24 October 2024
thanks for the feedback, please see the NE29 results https://www.pattinson.co.uk/buy/property-search?Latitude=55.0128152&Longitude=-1.478701&propertySearchType=buy&LocationName=North+Shields+NE29%2C+UK&Radius=1&PriceFrom=&PriceTo=&BedroomsTo=&PropertyTypes=
★★★★★ 5/5
TrustpilotWe are buying a new house and selling…
We are buying a new house and selling our house. Carly has been great, fast and friendly service. House sold within the week. Would highly recommend. First class service. ⭐️⭐️🌟⭐️⭐️
Customer · 5 January 2023
★★★★★ 5/5
GoogleA big thanks to Leon who is very professional and did a great job. Very pleased I sold my home.
Sarah · 25 October 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.