Trusted Agent profile · Peterlee

Pattinson Peterlee reviews

4.3

★★★★★ Great

1,263 reviews across 2 platforms

2 Yoden Way, Peterlee, SR8 1BP, SR8 1BP

Pattinson's office in Peterlee, at 2 Yoden Way, is rated 4.3 out of 5 across 1,263 reviews on two platforms, including 163 Google reviews rated 4.6.

Google logo

4.6 / 5

163

Reviews on Google

This office

Trustpilot logo

1,100

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Peterlee office, from every platform, shown as written. First names only.

5/5

Trustpilot

Garreth young

Garreth provided all the help we needed to secure an amazing property. Although we found ourselves waiting for best and final offer on our rental he helped advise and calm me at a very stressful time. He was a genuinely nice guy who realy understood the situation we were in we are sincerely greatful for garreth for helping us with our property search.

Anna · 31 May 2024

5/5

Trustpilot

Lucy was incredibly helpful from start…

Lucy was incredibly helpful from start to finish of purchasing my house. Lynn from the Washington branch was also very helpful when I didn’t realise that Lucy had moved branches, so I effectively had 2 different members of staff looking out for me by the end! Thank you Pattinson, Lucy & Lynn :)

Miss · 25 July 2019

1/5

Trustpilot

Pattinson estate agents still keep…

Pattinson estate agents still keep emailing me despite me requesting that they remove me from all of their databases due to extremely poor service. Don’t their staff know what GDPR regulations are.

Thomas · 3 May 2024

Agent replied · 24 October 2024

Hi Thomas. Can you provide us with some more information, like the property address or contact number you registered with us? Kindly share information with gdpr@pattinson.co.uk so we can investigate further.

4/5

Trustpilot

Great Communication through out the…

Great Communication through out the sale of my property, Kelly kept me informed with viewing and interests, very helpful team. thanks

Happy · 21 January 2024

5/5

Trustpilot

What a fantastic company to work with…

What a fantastic company to work with especially Pattinsons Olivia Burke who dealt with all my needs extremely professionally, I can’t thank you enough for an excellent experience.

Dean · 19 July 2023

5/5

Trustpilot

Sam Coulson

I called regarding an issue with maintenance and also to ask for a document I hadn't received, i spoke with Sam Coulson and he couldn't have been more helpful, he told me how to report the issue but also that he would let the team know I was reporting to to ensure it was dealt with and I had also received the document I had asked for before I even got off the phone!

LMadd · 7 September 2023

5/5

Google

I recommend Pattinson ,great service ,very helpful staff ,thank you Janine ,Natalie and Anwar and all staff

Soraya · 28 March 2024

5/5

Trustpilot

Put our last rental property up for sale

Put our last rental property up for sale on Monday 17th January and it was sold on Thursday 20th January. They did all the viewings and was kept in the loop all the way. Thanks Jordan and Daniel at the Washington Branch

Lynne · 21 January 2022

5/5

Trustpilot

Olivia was in touch with me all the…

Olivia was in touch with me all the time and my home was sold within 2 weeks thank you Pattinsons.Mention to help from Kimberley too.Washington branch of Pattinsons

Jackie · 7 July 2023

5/5

Trustpilot

The Auction Team were efficient…

The Auction Team were very efficient and although I didn't manage to sell my property via auction I was kept informed of progress every week without fail. All those I had contact with were professional and very pleasant to deal with. Special mention to be made of Natalie and Brooke who were particularly helpful and always very nice to speak to.

Kate · 15 May 2024

1/5

Trustpilot

Recent massive decline in services…

After 2 years of using Pattinsons as rental agents they've recently let me down in many ways. They are disorganised and have poor communications in the rental section. My complaints have been belittled and I feel under valued as a client.

Janet · 17 August 2023

Agent replied · 24 October 2024

Hi Janet, we are sorry to hear you have not had the experience we expect from our team. Can you provide the property address or contact information registered with us, like an email address or mobile number, to gdpr@pattinson.co.uk so we can investigate this further.

5/5

Trustpilot

Carly List @ Washington has been really…

Carly List @ Washington has been really great to deal with. Fab communication from the beginning and has helped us and kept in touch every step of the way so far :)

Emma · 9 January 2023

5/5

Google

Friendly and efficient service selling our flat. Nothing was too much trouble and Melanie was proactive at keeping things moving. Highly recommended.

Peter · 25 October 2023

5/5

Trustpilot

Great service from Pattinsons

Great service from Pattinsons, Hayley was very helpful and always responded quickly, ensuring the whole process was as smooth as possible.

Cath · 11 November 2023

5/5

Trustpilot

Graham at the Blyth branch is an…

Graham at the Blyth branch is an absolute joy to deal with. He kept me informed throughout with his brilliant personality and warmth it felt like I was talking to a friend! I cannot praise him enough for making a stressful process much more pleasant. I'll miss our chats! Graham you are an asset to the branch and I cannot thank you enough ❤️

Nicola · 28 February 2024

5/5

Google

Absolutely brilliant. All other staff members who I was in contact with were friendly and helpful.

Joyalin · 1 December 2024

Agent replied · 8 December 2024

Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.

2/5

Trustpilot

Terrible

I would have given Pattinson more stars but they recommend a conveyancer and I was ripped off. Do not use any solicitor that Pattinson recommend!!! I ended up paying more than double the price that I should have paid. Terrible experience!

Donna · 20 July 2023

Agent replied · 24 October 2024

Hi Donna. We are sorry that you have not had the experience we expect from our team. Can you provide us with some more information, like the property address? Kindly share information with gdpr@pattinson.co.uk so we can investigate further.

5/5

Trustpilot

Thank you Pattinsons

Thank you Pattinsons, so easy to deal with! Comminications was great and less than a week turn around and we had our keysShout out to Dean and Cerys Highly recommend

Scott · 30 January 2023

4/5

Trustpilot

Rachel Ratcliffe was very helpful &…

Rachel Ratcliffe was very helpful & kept me informed of everything thats was going.Thank you for all your help Rachel really appreciate it 🌸

MS · 29 July 2023

5/5

Google

Natalie was especially helpful and very communicative!

Siah · 26 July 2024

5/5

Trustpilot

Great service

Eloise has been most helpful from the start in getting the tenancy sorted for my mam. Thank you

Debra · 19 December 2023

1/5

Trustpilot

shocking website

Awful clunky and dysfunctional website to navigate, put your post code in and basically it searches the UK and gives you the results accordingly, I mean since when has London ever been in NE29...

Mkdodd · 12 December 2023

Agent replied · 24 October 2024

thanks for the feedback, please see the NE29 results https://www.pattinson.co.uk/buy/property-search?Latitude=55.0128152&Longitude=-1.478701&propertySearchType=buy&LocationName=North+Shields+NE29%2C+UK&Radius=1&PriceFrom=&PriceTo=&BedroomsTo=&PropertyTypes=

5/5

Trustpilot

We are buying a new house and selling…

We are buying a new house and selling our house. Carly has been great, fast and friendly service. House sold within the week. Would highly recommend. First class service. ⭐️⭐️🌟⭐️⭐️

Customer · 5 January 2023

5/5

Google

A big thanks to Leon who is very professional and did a great job. Very pleased I sold my home.

Sarah · 25 October 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Pattinson's Google reviewsLeave Pattinson a review

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