Every review we hold for the Peterlee office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotClowns & Amateurs
You would think its fairly easy to arrange viewings wouldn't you. Definitely not with these clowns. Tried to arrange 2 viewings this week. Total and complete amateurs.They adopt the approach of:"Why communicate in one email when we can do it with maximum confusion multiple emails and phone calls...."I've a good mind to write to the property owners to advise them as to what kind of sh/1t-shower they have engaged with.....
Mr · 31 July 2020
Agent replied · 24 October 2024
Good morning. I'm very sorry that you found our services unsatisfactory. Please email socialmedia@pattinson.co.uk with more information (property address, who you have spoken to etc.) so this issue can be dealt with.
★★★★★ 5/5
GoogleOur experience with Pattinson Estate Agency Peterlee was very pleasant and courteous. We would like to thank James Denny especially who dealt with any problems and questions swiftly. Nothing was too much trouble and we hope the remainder of the purchase goes smoothly as we have still some way to go before completion.
Debbie · 25 October 2020
★★★★★ 5/5
TrustpilotAs a first time buyer
As a first time buyer, I was nervous to begin this process and had no idea how to start ect. Graham Nisbet from the Blyth branch and his lovely colleagues have been absolutely amazing during the whole process. Without Graham I probably would have been completely lost with understanding all of the steps of buying a property so I honestly can not thank him enough for all of his hard work!
Lola · 29 February 2024
★★★★★ 5/5
TrustpilotGreat experience
I recently worked with Pattinson when purchasing my first property. They were very helpful and responsive making the process very smooth. I would recommend Pattinson again.
May · 18 October 2024
Agent replied · 24 October 2024
Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your busy schedule to write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
★★★★★ 5/5
GoogleExcellent speedy service, the team were all very good, helpful and quick to respond, special thanks to Jess and Carly
Julia · 27 April 2024
★★★★★ 5/5
TrustpilotExcellent service
Still going through the process after selling a property through auction. So, to date, I have to say that Rachel and the team have been professional & friendly throughout.I knew nothing about auctions, but they helped me and guided me throughout.
Suzanne · 5 October 2022
★★★★★ 5/5
GoogleThe experience was stressful due to different circumstances and the buyers but Pattinsons were great, Razwan especially, they helped sort issues and be as helpful as possible
C · 29 November 2023
★★★★★ 5/5
TrustpilotAlthough we had trouble selling our…
Although we had trouble selling our property due to restrictive covenant being in place, Darren and his team were very helpful and supportive. We would definitely use Pattinsons again in the future
Jennifer · 25 July 2023
★★★★★ 5/5
Trustpilothighly recommend
We have been selling my late nanas property with pattinsons Washington branch they have honestly been amazing especially Carly who has went above and beyond to help us. Couldn’t recommend them enough.
Sam · 21 July 2023
★★★★★ 5/5
TrustpilotSam Reisner from the Washington branch…
Sam Reisner from the Washington branch thank you soooo much indeed she is the best, she always very helpful.I have bought few properties through Sam and the services she has provided i am soooo grateful Every time i had any questions regarding properties she responded me straight away, i think Pattinson is very lucky to have Sam working for them, No doubt she is the one and only in the entire company who has more experience than other staff in every branch of pattinson Other staff is also very good and they have all the experience But Sam has more than everyone I would highly recommend take Sam help regarding buying selling renting out properties and i bet you will be over the moon the way she helps you, I am so grateful to you Sam from Washington branch the services you provided and i will definitely buy sell properties through you ONLY in the future and pass your details to my friends and family circle to do the same, I appreciate a-lot for the best services you have provided, Pattinson must be so proud of having you working for them, I suggest everyone use Pattinson washington branch in that obviously Sam for your any property matters.Kind Regards
Ash · 20 July 2023
★★★★★ 5/5
GoogleLeon was an absolute god send after weeks upon weeks of going back and forth with solicitors he was able to assist us with what we needed with in the space of two hours I couldn’t recommend pattinsons peterlee enough
Jordan · 25 October 2022
★★★★★ 5/5
TrustpilotA big thank you to Louise at Blyth…
A big thank you to Louise at Blyth branch for finding a excellent tenant for my property within a day. And then when a come to sell it she found me a buyer within a couple of day. I would highly recommend Blyth pattinson very professional service from both Louise and Linda. Thank you very much.Shauna
Customer · 23 May 2019
★★★★★ 5/5
TrustpilotLeanne - Washington
Can’t thank Leanne enough! She has never stopped searching for a new property for me, she has been persistent and her communication has been great! Very friendly and professional, I will definitely go back to see her in the future if needed and recommend her to anyone looking for a new home! Thanks again!
Samantha · 21 January 2020
★★★★★ 5/5
TrustpilotGreat Service and Customer care
Having dealt with a lengthy and protracted purchase of a house (none of the delay is attributed to Pattinson) I must single out Marian Reed for praise. She was cheerful, professional, helpful, patient despite the delays imposed by solicitors and offered a type of customer service that is sadly missing in customer facing businesses. I would certainly use Pattinson again without hesitation.
Graeme · 17 July 2024
★★★★★ 5/5
TrustpilotKim was amazing from start to finish
Kim was amazing from start to finish Best agent I have ever dealt with.Give this employee a payrise and keep them as long as possible within the company or else she can come work with us
Fazer · 1 February 2023
★★★★★ 5/5
TrustpilotFriendly and efficient service
Great overall service and good communication throughout the process. Overall a success for our client. A special thank you to Tina Waterfall and the sales team for all your support.
DG · 31 July 2023
★★★★★ 5/5
TrustpilotCarly at the Washington branch went…
Carly at the Washington branch went above and beyond answered all my questions kept me sane when I was ready to give up I would 100% recommend Pattersons at Washington!!
Stacey · 17 July 2023
★★★★★ 5/5
GoogleCouldn’t thank Eva enough for everything she’s done for us getting our new home! It’s been such a smooth and stress free process, would definitely recommend!!
Beth · 25 October 2023
★★★★★ 5/5
TrustpilotVery helpful
Helen was very helpful from the first phone call to take time to find out exactly what I wanted to arranging multiple viewings for me with short notice.Her personal opinions and descriptions of the areas was also helpful as I am moving from Kent and do not know the area.Thank you!
Scott · 29 July 2020
★★★★★ 5/5
TrustpilotVery kind and extremely helpful staff…
Very kind and extremely helpful staff from Richard who introduced the property initially to me, to Beth who I spoke to regularly. Beth was very pleasant and nothing was too much of a problem to her.The staff as a whole including Adele and Michael always spoke to me and were interested in my move
Ann · 24 May 2019
★★★★★ 5/5
TrustpilotBuy to Let
When looking for a buy to let, I could not thank Linda and the Blyth team enough, their help and guidance throughout the buying process was very professional and very much appreciated. On completion they found me a tenant instantly. Would highly recommend them to anyone looking for a first class service. Thanks Mark
Mark · 21 May 2019
★★★★★ 1/5
TrustpilotAbsolutely unless to anyone to try…
Absolutely unless to anyone to try renting they need 6 months rent in advance every 6 month if you don’t have a guarantor.
Marie · 18 October 2024
Agent replied · 24 October 2024
Hello and thank you for your review. We are sorry that you have not had the positive experience that we aim to give all our customers, and we will therefore look into this further. Can you kindly share with us some more details on your experience, as well as the property address or contact number you registered with us? Please send this information to reviews@pattinson.co.uk so we can investigate. Many thanks.
★★★★★ 1/5
TrustpilotThey use partner agents to sell for…
They use partner agents to sell for them and then don’t pay them their commissions. Also known as the false inducement of labour.
Tina · 17 October 2024
Agent replied · 24 October 2024
As stated before, we do not recognise the name Tina Barton and believe this maybe an alias. However, if you wish to contact our team directly, please do contact us at reviews@pattinson.co.uk. We have previously requested you to get in touch, without contact with us we are unable to resolve this issue.
★★★★★ 5/5
TrustpilotVery professional
Very professional, Keith was a gentleman and made things very easy .would recommend to anyone .
Lowe · 13 May 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
