5/5
TrustpilotExcellent service
Sharman Quinney in Oundle is excellent. The team addressed all our questions and concerns. Thank you, especially to Linda and Leanne for your assistance!
Trusted Agent profile · Peterborough
Sharman Quinney Orton reviews in Peterborough
★★★★★
134 reviews across 1 platform
Unit 9 Orton Gate Shopping Centre, Orton, Peterborough, PE2 5TD, PE2 5TD
Sharman Quinney's office in Peterborough, at Unit 9 Orton Gate Shopping Centre, is rated 2.5 out of 5 across 134 reviews on 1 platform.
Reviews
Every review we hold for the Peterborough office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotAvoid this dodgy agent in peterborough
Avoid this dodgy agent in peterborough. Rude staff dont know how to engage with there customers . They will only want to deal with you if they benefit otherwise they will fob you off.. Do yourself a favour AVOID! Especially PETERBOROUGH branch!
1/5
TrustpilotPestered by the Cambridge office to get me to use them to sell my father's house
Didn't actually use them to sell my father's house, but got them to value it for probate. This seemed to go OK, but I was then rung up a number of times over a number of weeks by the Cambridge office, trying to get me to use them to sell the house, suggesting that they would just come round and take some photos, asking which solicitors I would be using, etc., etc., even when I told them repeatedly that I wasn't yet in a position to sell. It did them no favours at all. I didn't get this from other firms who also came and did probate viewings.
1/5
TrustpilotIncompetent, Lazy and good at passing the book
A very generous 1 star, I am the landlord of a property. which I employ Sharman Quinney and as soon as I signed the contract the incompetence came to the surface, within a month the laziness showed and by the end of month 2 the term "passing the book" would be a good description.
1/5
TrustpilotVile vile vile company the senior…
Vile vile vile company the senior letting manager is beyond rude who continually over speaks you and will openly argue with you. Any issues are always made to feel are your fault - we absolutely love our home but are leaving because of the utter disgraceful customer service from them. Interestingly most of the poor reviews are down to the customer service which I feel speaks volumes about them...it proves it’s them with the issue..
1/5
TrustpilotDO NOT USE SHARMAN QUINNY IN…
DO NOT USE SHARMAN QUINNY IN STAMFORD!!!! our landlord was unfortunately selling the property we had been in 10 years so it was a really tough time for us and we needed a property ASAP!! so we found a property not far from where we currently where and instantly fell in love with it, unfortunately the property was being let by Sharman Quinney, little did we know how terrible our experience was going to be.For starters the agent turned up late to the viewing and didn’t even introduce herself so we didn’t know her name until my dad had to ask her what her name was. My dad asked what the next steps were and instantly wanted to put a holding deposit down as he loved the property and we were running out of time to get a place, the agent said she had to contact the landlord and would get back to us straight away. 2 weeks later, after multiple chasing of the agent and hearing nothing and just being told the agent wasn’t available every time we rang, we finally got the go ahead from the agent.We were just happy to have the property we wanted, even though the agent was rude and belittling. so we got in the property and as a few weeks went by a few things started popping up, like having no hot water, no heating, problems with the pump in the shower, which my dad had to fix himself with his own money as Sharman Quinney were not responding, we moved in the the house in September it is now November and only just had somebody come out to look at the boiler. We have now been told there has been a gas leek since we moved in which we didn’t know about, we have no evidence of any gas safety ( no paper copy of any documents in paper form when we collected keys) so we are now back to no hot water or heating as we have had to turn the boiler off as it’s seriously dangerous.We have had no help, nobody within the Lettings team in that Stamford branch care about the service they are providing to there customers, it’s disgusting and unprofessional.
1/5
TrustpilotStunned at poor level of customer service.
We were buying a house through Sharman Quinney Orton office, but the seller pulled out quite a way down the line (after survey done). Sharman Quinney have never had the decency to advise us of this themselves and have not responded to messages left. They have pretended to be out of the office when we have called! Previous to that viewings were made and if I had not have called the office before to check viewing still on, we would have turned up at the property and no one would have been there. Stunned at this type of customer service and amazed they are still in business. Another shocking fact is that we are desperately house hunting, but they are not interested that they have possibly lost a buyer.
1/5
TrustpilotAvoid Avoid Avoid at all cost
Avoid Avoid Avoid at all cost! Put our property up for sale, loads of promises what they were going to do, how many people they had waiting to view our property. Talked into a sole agency, got all signed up then NOTHING not one view in months. Tried to talk to them to progress things and just received arrogant responses. No Not Use!
1/5
TrustpilotVery casual and unprofessional…
Very casual and unprofessional behaviour!!!. Lost my daughters keys and asked her to let them into her property, Sharman Quinney arrived late and the viewer was nowhere to be seen. The estate agent then rang the would be viewer, who wanted to reschedule, but this was too late!!!, time had been taken off work and these estate agents are unreliable and come up with every excuse for their lax behaviour!!!. DO NOT use them!!!. My daughter has been on their books six months and this was the first viewing in that time, which they still couldn't get right!!!!!.
1/5
TrustpilotTerrible letting agency!
Terrible letting agency, would never recommend them. Staff are not helpful at all and don't seem to care. Spent 1 year as a tenant with them and it was more than enough. Never replied back to emails or call me back. Don't pursue to sort issues out. We was chasing constantly, we ended up waiting around for viewings that never happened. Was even asked on one occasion to show a tenant round as they had double booked then didn't show anyway! Even if its the home of your dreams I would avoid at all costs.
1/5
TrustpilotWhittlesea branch I think
Whittlesea branch I think. Unprofessionalism from the rental dept from exactly the day after I signed the contract, as landlord I can't believe these people are employed. Incompetent, unprofessional, lazy, most definitely need to learn the difference between advice and threatening behaviour on their part.
1/5
TrustpilotListed a house no lender will offer…
Listed a house no lender will offer mortgage on due to spray foam insulation rotting risk to the roof timbers.
1/5
TrustpilotTerrible
Terrible, terrible agent and services. The branch manager asked me to pay twice a re-let cost, without checking if I had paid already. I strongly believe they never mentioned any of my issues and proposals regarding my tenancy to the landlord. Even he admitted he had no idea. Never again with them. You think I'm wrong? Challenge me. I've got all the emails to prove what I'm saying.
5/5
TrustpilotYou have all been so helpful
You have all been so helpful, great team work and all in one help, thank you
Agent replied · 24 December 2024
Thank you so much for taking the time to leave us a kind review. We really value our customers feedback so we're thrilled to hear that you received such a helpful service from the team.
5/5
TrustpilotA pleasure
We met Craig,who showed us around the house we were looking at
5/5
TrustpilotThis is about your werrington branch…
This is about your werrington branch pe4 the team lead by Kelly kahn my whole experience was brilliant from the minute I walked in to the office to have a chat about selling my house that is all complete first class sharman & Quinny esp Kelly and Renate .
4/5
TrustpilotHouse sale
Great service on the whole, only issue was there choice of solicitors that were not equipped to handle this type of property. So we sorted our own.
1/5
TrustpilotZero response after viewing
After viewing a property and expressing an interest, and leaving several messages with the agent thereafter, I have received a zero response from the agent.
1/5
TrustpilotThey won't let you view a property…
They won't let you view a property unless you 'go in and give us your details' - they point blank refused to allow me to see a property because I wouldn't go in to give my personal information away because of so called 'due diligence' for the seller. I haven't even seen the property yet!!!! How diligent is refusing a viewing for a seller!? Time wasters.
5/5
TrustpilotWe were impressed with the service we…
We were impressed with the service we had from Mariella at Sharman Quinney Thrapston office. We were shown around 3 properties that were of interest to us. She was very informative and we didn't feel like we were in a high pressure sales environment. Would be happy to use again in the future.
1/5
TrustpilotAbsolutely no
Absolutely no! They can't manage the basic. I called the agency several time asking where the agent was. She missed me? I went to the appointment well in advance but she didn't show up. Seriously...
4/5
TrustpilotPlenty of communication.
5/5
TrustpilotHouse Sale
Efficient service, friendly and helpful. It didn’t seem to matter the issue nothing was too much trouble.
5/5
TrustpilotHighly recommend
The team at Sharman Quinney - Thrapston have been fantastic in the process of us purchasing our first home! They provided us all the information we needed from day 1 and have been amazing at answering all our questions!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Sharman Quinney Orton
How many reviews does Sharman Quinney Orton have?
Sharman Quinney's Peterborough office has 134 reviews across 1 platform: 134 on Trustpilot (across the whole business).
What is Sharman Quinney Orton's rating?
Sharman Quinney Orton is rated 2.5 out of 5 across all 134 reviews.
Where is Sharman Quinney's Peterborough office?
Sharman Quinney Orton, Unit 9 Orton Gate Shopping Centre, Orton, Peterborough, PE2 5TD, PE2 5TD.
