Sharman Quinney New Homes reviews in Peterborough

★★★★★ 5/5

Trustpilot

The Lettings team in the Peterborough…

The Lettings team in the Peterborough branch were exceptional, a big shout out to Shane and Suzanne, thank you my family and I was very happy the service provided. Ben B

Benjamin · 4 June 2024

★★★★★ 5/5

Google

Dealt with Joe and Amber, both were very good at consistently keeping us in the loop, updating us, and walking us through each step of the process. Service was quick, friendly and very helpful.PositiveResponsiveness

Nathan · 26 October 2020

★★★★★ 5/5

Google

Thank you Danielle - and the team - for being so professional, responsive and kind, over the last year and a half. You did an excellent job managing my property and liaising with the tenant. Very appreciated!

Delphine · 27 October 2019

★★★★★ 5/5

Google

My grateful thanks to Fay Wilson for her kindness, understanding and helpfulness. Her professionalism and responsiveness has been very much appreciated.

Trudy · 26 October 2022

★★★★★ 5/5

Google

Yvonne at Sharman Quinney is a credit to the business, she has been tireless in getting an issue with my property sorted which had been ongoing for weeks, I have had regular calls from her for and with updates regarding the issue and her support has been amazing, thank you for fighting to get the problem solved for me!!

Berni · 20 March 2025

★★★★★ 5/5

Google

We are taken good care of by Michelle Turner @Sharmanquinney who currently manages our property. She responds promptly to our requests and gives her level best to serve us. Thank you Michelle, Angela and the team.

Shabbir · 27 October 2019

★★★★★ 5/5

Google

Kay is very helpful and aways sorts it out for us, she is very polite and friendly to speak to

Lorraine · 26 October 2022

★★★★★ 1/5

Trustpilot

I wouldn’t give them a star

I wouldn’t give them a star. Service for rental appalling. No communication no reports sent till end of tenancy. House was left disgusting. They didn’t do reports or follow up on anything. Jay sat on mobile all time while Valentino made excuses for everything they got paid to manage!!!! JOKE

Michele · 29 December 2022

★★★★★ 5/5

Google

Hannah has been absolutely incredible at helping my family and I find our perfect home! Her honesty and kindness has helped us all the way through! We will definitely be renting through her again! Thank you Hannah

Ashleigh · 27 October 2018

★★★★★ 1/5

Google

Avoid at all cost. I rented through this company from 1st February to 30th September - the house I rented cost £895 a month and belonged to Mr Steve and Mrs Janet Quinney, and was registered to 70 Albert Place - the same as the Peterborough office. I wrongly thought that due to the connection with the owners and the company that I would be looked after and that the house would be given to me in clean and excellent condition. I can't begin to describe the amount of filth I was faced with the day I collected the keys, dust, mould, mud and food on every surface in every room - dead flies in windowsills. Toothpaste still in the ensuite sink. I couldn't move in, I was so upset. Janet Quinney responded to my concerns by saying that it was own fault and that the property was 'let as seen'! I was charged £1295 deposit, which they themselves held in their own accounts, and when it came to me moving out it took 3 weeks before they could be bothered to release it to me. I was told it could take 3 months for them to return my deposit. The communication has been abismal, and I have waited until I eventually received my deposit back before reviewing and warning any other potential customers. The office staff seem to be paid to be disgustingly rude, and all repairs took months to be completed. I left the property before the tenancy was up because I wanted nothing more to do with them. Whoever you are - DO NOT USE THIS COMPANY. BE WARNED!!

Janet · 26 October 2020

★★★★★ 5/5

Google

It is my first time renting and Jess at the Peterborough branch has been amazing! Anything that needed chasing, had already been chased. The support from Jess was brilliant! Also, Amber was very helpful and you could tell the two were working as a team to make sure the move ran smoothly. Couldn’t thank either of you enough for how much you’ve helped :)

Freya · 26 October 2020

★★★★★ 5/5

Google

Ineta was very professional and supportive throughout the whole process of helping to source and secure the ideal tenants for me.

K · 10 October 2024

★★★★★ 5/5

Google

Shane at Sharman Quinney kept in touch regularly, even though he was not my main agent initially. After disappointment elsewhere, we agreed to a slight reduction in rent and within a day, SQ found a tenant who four days later moved into the property. Very happy landlord so far!

Tim · 28 February 2024

★★★★★ 5/5

Google

Ellie, our property manager was super quick and helpful, even though it’s all had to be over email. Couldn’t ask for better service! Thanks Ellie!PositiveResponsiveness, Professionalism

Tash · 26 October 2021

★★★★★ 5/5

Google

I would like to express my appreciation to Ineta Bertasiute in assisting us in securing a lovely home. Her professional conduct is commendable and was very helpful. I will definitely recommend your agency to other clients looking for properties to rent. Thank you for the excellent service.

Shepherd · 29 March 2024

★★★★★ 5/5

Google

Fantastic service, I went in this morning asking for information on a rental property I rented 11 years ago and they managed to find me the details. Very friendly and helpful Thanks so much Angela, Fay and Katie.

Sean · 26 October 2023

★★★★★ 5/5

Google

I highly recommend Sharman Quinney as first class letting and managing agents. in particular Michelle Turner is a great ambassador for the company and goes that extra mile in dealing with our property.

Irving · 27 October 2019

★★★★★ 5/5

Google

I was irate when I called Sharman Quinney today to discuss an unknown charge on my account. Mo answered the phone and dealt with both my frustration and query in a professional manner. He spent over 30 minutes with me on the phone, for much of this I was on hold but Mo kept checking in with me to explain the situation and that I would be on hold only a little longer. When the matter was dealt with to my satisfaction Mo even asked if there was anything else he could help me with. At no time did I feel like a burden or that Mo was in a hurry to get rid of me. He is an asset to the company.

Nicola · 27 October 2019

★★★★★ 5/5

Google

I have been with Sharman Quinney since 2015 when I moved to Cambridge over two different properties and have always had a good experience with them especially during visits by some of staff from the cambourne office who are really friendly and nice. However I have to give kudos to Danielle Phillips who was the property manager for the apartment that am now leaving. Being a new building with an inexperienced landlord and building management company, getting in touch with her was easy and I would always know I would get a quick response and solution to any problem. Over the year she looked after the underground parking gates fire alarms keys visits and all other new build teething issues. Please keep up with the good work and a lot more tenants will have the same experience.

Aazir · 27 October 2019

★★★★★ 1/5

Trustpilot

Please avoid using Sharman Quinney…

Please avoid using Sharman Quinney under any circumstances. If I could have given no stars I would have, there is nothing good that can be said about this agency. It's honestly the worst agency I have ever come across and I've been in the industry myself for 14 years now. They cannot even carry out basic due diligence when advertising a property so be prepared to be misinformed. One property was advertised as both freehold and leasehold, when we phoned to check we were told it was freehold, but it turned out through our solicitor it did have a lease too. They also didn't know the seller was only selling with a limited title not a full one, something that again only came to light through our solicitor six months later, a complete waste of everyone's time that could have been avoided if Sharman Quinney could be bothered to get to know the sellers and the houses they are selling better. The property we eventually ended up buying was advertised as having allocated off road parking. When we phoned to check this we were told this was definitely correct. Common sense told us this didn't seem right as none of the properties there had parking and the space was no where near the house! It turned out this was not the case at all and there was no parking with the house. It no longer fitted our needs however as this all happen several weeks down the line, and we were due to be made homeless in a matter of weeks, we simple had no choice but to proceed. Sharman Quinney's response to this was 'we take the word of our sellers' so it seems they will believe anything you tell them as a seller, despite the fact common sense should have made any competent agent question the parking situation in this case. Sharman quinney are the only agency I know to get away with not carrying out basic due diligence. You will never be able to get hold of anyone at the branch, we had to phone another branch on many occasions to get them to contact the Shelford office for us, they don't reply to any phone calls or emails. They have a turn over of staff every few weeks, you are not told when someone is leaving nor introduced to someone new starting. The person starting will also have no clue what's going on with the sale so be prepared to constantly have to repeat yourself. They do not bother giving you any updates or chase a sale for you, complete laziness. They will be sitting on their personal mobile phones everytime you drive past. When we raised a complaint about their shortfallings and appalling service, we didn't get a single apology. How this agency is still running honestly baffles me, at the very least the Shelford branch should not be allowed to continue practicing.

Kersha · 24 January 2024

★★★★★ 5/5

Google

Danielle Philips was always efficient, effective, and professional when dealing with our requests. Would highly recommend.

William · 26 October 2022

★★★★★ 5/5

Google

After a mixup with some tenancy issues involving the council, Jessica acted promptly and professionally, supporting a swift resolve.

Stewart · 10 March 2026

★★★★★ 5/5

Google

Great service. They found me a property quickly, Arun and Joe were extremely helpful throughout and kept me regularly updated. Thanks.PositiveResponsiveness, Quality, Professionalism

Zak · 26 October 2021

★★★★★ 1/5

Google

Due to the nature of my job I contract around different regions of the country and therefore rent housing on frequent occasions. The service from Sharman Quinney was very poor, I could never get through to them on time and all their responses were massively late. In the end I liaised with the Land lord directly for 2 years and we worked around there incompetence. When it came to getting my deposit back, this wasn’t straight forward either. Although Sharman Quinney hold your funds directly (TDS) they seem unwilling to give them back in a timely manner. Anyone thinking of renting a property with them should stay clear.

Terry · 27 October 2018