Trusted Agent profile · Peterborough

Connells Werrington reviews in Peterborough

★★★★★

1,871 reviews across 3 platforms

Unit 6, Staniland Way, Werrington, PE4 6NA, Peterborough, PE4 6NA

Connells's office in Peterborough, at Unit 6, is rated 2.3 out of 5 across 1,871 reviews on three platforms, including 186 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Connells won in 2026.

Google logo

4.8 / 5

186

Reviews on Google

This office

Facebook logo

3.6 / 5

50

Reviews on Facebook

Business-wide

Trustpilot logo

1,635

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Connells, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Peterborough office, from every platform, shown as written. First names only.

5/5

Facebook

I experienced exceptionally great service from Peter Baker....I couldn’t recommend him enough! Due to my own disorganisation I only had a 3 week window in which to apply and receive my mortgage offer. Peter reassured me it could be done where others couldn’t. I really appreciated all his hard work, professionalism and urgency when dealing with my situation. He had a great manner and explained everything really clearly. I wouldn’t hesitate in returning to Peter in the future. Thank you Peter!

Emma · 20 March 2021

Agent replied · 22 February 2025

Thank you so much for your recommendation Emma 😊 We're really pleased to hear about the excellent service you received from Peter

1/5

Facebook

⚠️ Warning ⚠️ I would NEVER recommend SQ. Me and my partner have been renting our 4 bed house since jan 2020. We reported issues within a week of us moving in . Most of the jobs reported have not been completed and we are now a year on !! Yes a whole 12 months . Some of the issues are a breach of H and S. I am shocked at the way things have been dealt with . Staff at the Peterborough letting branch do not take H and S seriously . I reported the smoke alarm not working before Christmas and it’s still not replaced !!! It’s the only one in the house ! I have brought one because they have not provided us with one ! There is so many repairs that need doing and they really don’t care . If you want to keep your family safe . DONT use them .......

Andreana · 29 January 2021

Agent replied · 22 February 2025

Hello Andreana, I am sorry to hear about the problems you have been experiencing. Have you escalated this to the relevant team? I am happy to pass on your details, if you would like to someone to give you a call

5/5

Trustpilot

Nicola and Mihai were both very helpful…

Nicola and Mihai were both very helpful and supportive during the process of renting a flat. They were able to coordinate matters from start to finish, and I would recommend both of them.

ANTHONY · 15 December 2025

5/5

Google

Nathaniel & Joseph were supporting us with our onward move. They were helpful, personable & really considered all of our wants & needs. Whilst we didn’t purchase through them, their service was excellent and it makes me want to return should we need them in future. Thanks guys!

Lewis · 15 March 2024

Agent replied · 10 November 2024

Thank you so much for writing this review Lewis. I know this will mean a lot to both Nathaniel & Joseph. They work hard to supply a first class service and I'm so happy they delivered for you. Good luck with your purchase and if you ever need us/them. We are only a call away.

5/5

Google

The Werrington team sold our property for us and were fantastic throughout. I work in financial services for the company and I chose this branch to sell our home after seeing first hand how well they look after their customers. The whole process was smooth and the communication was brilliant throughout. I would highly recommend Jason and the team and thank you to Zac for finding us a great buyer.PositiveResponsiveness, Quality, Professionalism, Value

Amy · 11 November 2021

Agent replied · 10 November 2024

Hello Amy, thank you very much for the 5-star review of our Connells team, we're glad we could help sell your property :)!

5/5

Google

We had a great experience buying our property through Connells Werrington branch. Jason and his team went above and beyond at every stage always ready to answer our queries, diligently kept us updated every week, and offering support if we … More

Mohammed · 23 August 2025

1/5

Trustpilot

I loved the property on their site

I loved the property on their site, I asked for viewings on 31 ist of January, I was asked to view the property on a Saturday 05 of February, the key lock wasn't working I was asked to go back and view on 12th of February, after viewing we were told that we would get a phone call with landlords approval or not, then I got a phone call from the Connels, asking me how much I was gonna give to them i told the the price, and if it was long therm wich I agreed.No phone call from the Landlords approval or denial, I called the Connels twice on 12th and 13th of February,her colleagues told me: the first time the lady how show us flat was busy, the second time she was out, on 14th of February I checked the site and the Status was "let agreed "; later i was told that the flat was given to someone else. No common sense from the Connels to tell us the good or bad news before their changed the flat status on Google and let's find out this way.No common sense from the ConnelsI was wondering let agreed by whom?

Leliana · 14 February 2024

1/5

Trustpilot

Disappointing Experience with Connells Estate Agency

Unfortunately there is no option to leave no stars. Our experience with Connells Estate Agency has been disappointing and frustrating. Despite choosing to seel our house with them due to their familiarity, we encountered poor communication and unprofessionalism throughout the process. From inaccurate advice provided by their mortgage advisor which led to delays and unnecessary stress and wasting money on our part, to feeling pressured to accept offers from investors, it became clear that our interests as clients were not prioritised. Despite assurances, the agency failed to address our concerns effectively, leaving us with a lack of confidence in their reliability and credibility. Overall, if you want to have a stress free, professional sale DO NOT choose Connells to present your home to the market!

Holiday · 8 February 2024

1/5

Trustpilot

They have been holding my deposit since…

They have been holding my deposit since March with no reason at all. We spoke to the landlord personally and agreed an amount which we sent an email detailing and still they don’t want to process our deposit. The one star is for Naomi and Ben from the hitchin office everybody else is useless

Hope · 17 June 2026

5/5

Google

I would just like to share our experience of using the services of Connells Estate Agents in Werrington. The whole team - Anna, Joseph and Nathaniel, under Jason Markland's management are amazing. The team all work so well together, and have at all times, been so helpful. They have always been very courteous and shown respect for our house when showing viewers around. Nothing has ever been too much trouble. Jason works tirelessly to keep the whole process moving and keep everyone updated on new developments. He is very supportive and understanding and understands the stresses that come from buying and selling. On many occasions it has been Jason who has pushed things along. I honestly don't think we would have got through this process without Jason and would definitely use his services again. I would have no qualms about recommending him and his team to anyone else.

Marlene · 3 November 2024

Agent replied · 10 November 2024

Thank you for your kind words and review Marlene. I know how important this move is for you and Neil. So we are honoured to be able you to help you with this journey. You have been an absolute pleasure to work for. Most sales there are obstacles and we had a couple along the way but you dealt with them with respect. I couldn't be happier for you and Neil and will remember the two great calls I made to you. One was probate is in and the other was exchange. Thank you again and we wish you all the happiness for the future.

5/5

Google

I am pleased to write a review for the swift sale of a property. The staff have been extremely helpful and attentive. A buyer was found within the first 3 weeks and due to Jason the manager of the Werrington branch, I was able to complete. He went out of his way to assist in downloading and scanning my documents due my lack of ability to do so at my home. I will have no hesitation in requesting the Werrington branch to market my properties when next I sell one. Many thanks for an excellent service.

Peter · 20 October 2024

Agent replied · 10 November 2024

Thank you so much for taking the time to write this review Peter. Connells Werrington and first class customer service goes hand in hand. I'm so pleased with delivered on this promise. You know where we are when you need our services again.

1/5

Trustpilot

Mortgage advisor

I went to get a mortgage in principle. After discussing and giving all my intimation, I didn’t hear anything from the company. I kept sending emails, and phone calls to the office multiple times. Every time I was told that someone would get back to me but nobody never got back. Incredible how such a company can even exist with such employees.

Anyone · 6 April 2026

1/5

Facebook

I would actively stay away from ever using these estate agents in future. They’re behaviour and attitude was absolutely dreadful. Terry from the March branch hasn’t a clue what he is doing. Had an offer accepted to be told the next day it’s been beaten and needed to up our offer. Then was harassed and been told to pay fees and work doing to the house, that needed to be done before it was even sold. The only saving grace was when he actually went on holiday and Sandra got involved and actually pushed the sale through or we definitely would of pulled out. Stay away!!

Perry · 9 August 2018

Agent replied · 22 February 2025

Hi Perry, we're so sorry to hear that you've had a bad experience. I will speak to the March branch to investigate what has happened here. Many thanks.

1/5

Trustpilot

Ghosting I believe has happened rental connells blaby office Leicestershire …

Ghosting I believe has happened rental property agent never replied back to me for ages then say not accepting my application affordability was there, taken all my time to gather all they needed and if this was a problem could have ask for a guarantor i have asked for all my documents to be removed and be deleted in my opinion appalling please be aware .

Michael · 26 February 2026

1/5

Trustpilot

Poor service letting a property.

Just watched a investigation by panorama on connells estate agents which was very concerning, highlighting the company dishonesty. I went to connells in kingswood Bristol to let out a property. The letting agent seem to know what he was doing. Definitely had the talk but unfortunately did not have the walk. When he posted the property on rightmove website. The photographs of the property were horrendous!!! The photos were so blurry and poor they looked like a 10 year old had taken them. No video as promised. As soon as I seen them, I demand they be taken down before futher damage was done. I was assured this would corrected. When chasing them up the next day I discovered they had replaced the photographs with ones I had taken myself and doing up the property. They failed at the most basic and crucial part of advertising the property. I would advoid this company and also watch the tv investigation on connells. Advoid at all cost unless your happy to be taken for a ride.

Georgina · 19 October 2025

5/5

Trustpilot

Kirsty from the accounts team from…

Kirsty from the accounts team from Connells, she really helped me from start to finish with my query, considering our urgent situation we’re currently dealing with - she made sure to do everything she could to help us out and went above and beyond for us. Really glad I spoke with her.

Melody · 8 June 2026

5/5

Google

Outstanding Service. We recently sold our house and purchase new one through Connells werrington. Jason and his team did great job from start to finish and was always ready to help. He made this journey stress and hassle free for us. I would highly recommend Connells Werrington branch.

Lukasz · 11 November 2023

Agent replied · 10 November 2024

Thank you so much for taking the time to write this review Lukasz. Moving house can be a very stressful time so I'm really happy we we were able to help make the process as stress free as we could. This job is hard at times but dealing with customers like you make it so worthwhile. Thank you.

5/5

Google

Jason and his team at Connells Estate Agents are so friendly and listened to my need's of buying the right home for myself. Jason was mainly looking after myself and he was dealing with me was and he was very professional. Jason and his team made it so easy in buying my new Home. A Great Team you have Jason and thank you for everything you have done for me.PositiveResponsiveness, Quality, Professionalism, Value

Mark · 11 November 2020

Agent replied · 10 November 2024

Thank you Mark. It was a pleasure dealing with you.

1/5

Trustpilot

Bullied & Lied To!

Against my better judgement, I was persuaded to sell my house with Connells. It was the worst decision I made. One particular staff member was aggressive and bullied me throughout the whole time. They were only on the buyers side and did not help me at all. We were manipulated and lied to, and what is a stressful experience was made even more so by that staff members actions. I was on the point of a breakdown by the time we moved. I will never use Connells again, and would advise people to stay well clear.

Helen · 11 October 2025

1/5

Trustpilot

Connells Falsified my Valuation Report!

Connells did valuation report on my house recently. It is a comedy of errors by this company. Firstly, they tried to falsify my report by adding that my property was in a flood area and had previously been flooded. All of which was proven to be incorrect and instead of altering the valuation report to suit this they refuse.

Anon · 9 April 2026

1/5

Trustpilot

Time Wasters

I booked in to view at property with Connells on Saturday at 11am. I arrived 5-10 minutes early, after a long journey and waited for the agent to arrive. When no-one turned up, I called the office twice but there was no answer, so I left a message. I eventually had to give up waiting as I had viewings booked in with another agency.

Amanda · 28 February 2026

5/5

Google

Connells, Werrington handled the sale of our late daughter's residence in Werrington with great tact and sympathy and also with great efficiency, despite the sale being complicateded by Probate issues. We were tremendously impressed throughout by Jason Markland and his team, and would strongly recommend his services.

Tom · 11 November 2023

Agent replied · 10 November 2024

Thank you for your kind review Tom. This was a very difficult time in your families life and I was honoured you allowed us to deal with the house sale. I'm really happy you were pleased with the service because you deserved it and didn't need anymore stess at that time. Take care and if you ever need anything, don't hesitate to let me know.

1/5

Trustpilot

We are absolutely disgusted with the…

We are absolutely disgusted with the way this situation has been handled. We placed a deposit on a park home in good faith, fully expecting that we would be kept informed of any deadlines or time scales relating to the sale. The park manager had apparently relayed a time frame to the estate agent, yet this crucial information was never passed on to us.

Donna · 27 February 2026

5/5

Google

Brilliant service from Connells werrington!! Nathaniel, Anna and especially Manager Jason. This is the 3rd time we have used their service's. Nothing was ever too much trouble for them. They would always answer any queries we had promptly. Regular weekly updates on progress were great. Would highly recommend them

Nicky · 1 April 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Connells's Google reviews

Questions about Connells Werrington

How many reviews does Connells Werrington have?

Connells's Peterborough office has 1,871 reviews across three platforms: 186 on Google, 50 on Facebook (across the whole business), 1,635 on Trustpilot (across the whole business).

What is Connells Werrington's rating?

Connells Werrington is rated 2.3 out of 5 across all 1,871 reviews, and 4.8 out of 5 on Google from 186 reviews.

Has Connells won any awards?

Yes. In The Trusted Agent 2026 awards: Connells, Peterborough won Trusted Agent; Connells, Reigate and Banstead won Trusted Agent.

Where is Connells's Peterborough office?

Connells Werrington, Unit 6, Staniland Way, Werrington, PE4 6NA, Peterborough, PE4 6NA.

The Trusted Agent

Is this your office? Claim your page.