City and County UK Ltd Peterborough reviews

Thank you so much for your review and kind words. Our Tenancy Management Dept focuses heavily on dealing with any reported maintenance issues in a prompt and timely manner so its great to hear that Curtis has been on top of this for you.

Thank you Tunde for your review and kind words. It is an absolute pleasure dealing with you and we are so pleased to have helped you develop your property portfolio.

Thank you for bringing this matter to our attention to which we shall be looking into further. . Please accept our sincere apologies as it is certainly our intention to respond to all enquiries we receive,

Thank you for your review and kind words. It is greatly appreciated.

Thank you for your review and kind words

Good evening Mr Varkalis, thank you for your feedback however we are surprised to hear that you are dissatisfied with our service. Throughout your Tenancy, there has been nothing to suggest that you would be unhappy and we have not received any concerns from you which had we done, we would have addressed in a timely manner. Your reference to the 'Check out report'seems to suggest that you do not agree with the Independent Inventory clerk's assessment of the condition that the property was left in. In all honesty, the comment that you are noted as making when you brought back the keys (the property is in a better condition than when we moved in) is surprising given that we have a full and detailed text and photographic Inventory report of the condition from the onset, together with an equally detailed text and photographic report upon your vacating. From this report, the basis of the Inventory Clerk's assessment has been made and within it a substantial amount of cleaning and repair works were noted. As detailed to you in today's telephone call, in addition to cleaning works, there has also been the need to reseal and re-grout around the bath where months of neglect had made any attempts of cleaning of that area ineffective. As a professional Letting Agency, our duty to our Landlords who place their trust in us to effectively manage Tenancies on their properties must always be considered. Indeed we would have had every intention in ensuring your deposit return in full and in a timely manner had you handed over the property in a condition ready to be re-let. However, under the circumstances we have been duty bound to to take care of all necessary works whilst claiming the appropriate amounts from your deposit, thus avoiding a situation where the Landlord bears unnecessary cost. We would like to remind you that if you do not agree with the Inventory Clerk's assessment, you have every opportunity to dispute this via the Deposit Registration scheme where the deposit is currently registered. Incidentally, since chasing this up with the Schene, they confirm that you have declined to enter this process which we find strange given your stance on how you feel the deposit should be settled. In the meantime, we would like to take this opportunity to wish you well in your onward move.

Thank you so much for your review and kind words. It ois greatly appreciated.

Good morning Craig. Thank you for your feedback which is greatly appreciated. We shall certainly look into any issues with regards to outstanding call returns.

Good afternoon Alfio. We are sorry to hear of your dissatisfaction however we can find no record of you on our system. By all means if you would like to send us your contact details we shall endeavour to follow up your enquiry as soon as possible.

Thank you for your review.

Thank you for your feedback however we are unable to find your details on our database. Please feel free to contact us and we shall endeavour to look into any issues you may have.

Thank you so much for your review and kind words.

Thank you so much for your review and kind words. We hope that you will be happy in your new home.

Thank you for taking the time to leave a review. We take all feedback seriously, however, we are currently unable to identify you within our client database under the name provided. We have also noticed that this review was followed immediately by another from a similarly unrecognised profile. If you have genuinely had an experience with our company, we would very much like the opportunity to investigate and address any concerns properly. Please could you contact us directly at info@cityandcounty.net with your full name, property address (if applicable), and details of your experience so we can look into this without delay. We pride ourselves on transparency and accountability and are always open to constructive feedback , but we are equally committed to ensuring reviews accurately reflect genuine client experiences. We look forward to hearing from you.

Thank you for taking the time to leave a review. We take all feedback seriously, however, we are currently unable to identify you within our client database under the name provided. We have also noticed that this review was followed immediately by another from a similarly unrecognised profile. If you have genuinely had an experience with our company, we would very much like the opportunity to investigate and address any concerns properly. Please could you contact us directly at info@cityandcounty.net with your full name, property address (if applicable), and details of your experience so we can look into this without delay. We pride ourselves on transparency and accountability and are always open to constructive feedback , but we are equally committed to ensuring reviews accurately reflect genuine client experiences. We look forward to hearing from you.

Dear Gladmore, thank you so much for your 5 Star Review! We continually aim to provide this high level of service for all our clients and we appreciate your wonderful feedback. Kindest regards, Adrian at City & County Lettings Peterborough.

We are sorry to hear of your dissatisfaction however your name does not match on our records.

Thank you for your review to which we are sorry to hear of your dissatisfaction.

Thank you for your review

Thank you for your review

Thank you for your review

Thank you for your review and we are sorry to hear of your dissatisfactuion. Please feel free to contact us directly so that we may address any issues that you may be experiencing.