Jones and Associates Pershore reviews

★★★★★ 5/5

Google

We would highly recommend Lee Kloos to manage the sale of your property. Lee did a wonderful job, she has extensive knowledge and gave us good advice and was such a pleasure to correspond with, she handled all negotiations with prospect buyers and made the sale of our home stress-free, she is extremely responsive and helped us immensely, if you want to sell your property you can trust Lee to give you the best service from start to finish, basically the whole package! Ali and Peter Wright

Ali · 21 June 2023

★★★★★ 5/5

Google

I’m not a great reviewer. If honest, I find them irksome, however when you get a great service, absolute honesty throughout and a business that tells you what it does and then does it to time and as advised, well it’s simple - you recognise them for being better than the rest. Jason and his team are excellent. Managed the process, calmed the stresses, faced into the challenges and then made the customer happy, brilliantly. Support local small businesses and the rewards you benefit from are reaped in spades. Well done Mr Jones and team. Couldn’t have asked for anything more.. In simple terms, Jason is one of life’s good, honest and genuine guys…

Scott · 21 June 2023

★★★★★ 5/5

Google

From the moment we met Elsa we knew we had to have her help with selling our first home! She was polite, professional, so easy to talk to and understood our needs with the process. It was an easy decision! When it came to sorting out putting the house on the market, the entire process was easy and we felt comfortable putting all our trust into Elsa and the team! And I’m so glad we did, the photos and videos were stunning! We sold our house so much quicker than we expected and were completely blown away by how quick and simple it was! During the legal aspect of waiting to exchange and complete, Elsa was fantastic with not only keeping us informed throughout but also our buyer. We absolutely adored having Elsa help sell our first home and would recommend her and the team over and over again! If you are thinking of booking them, don’t hesitate! You won’t regret it! Thank you again!

Lucy · 21 June 2023

★★★★★ 5/5

Google

From the moment we met Jason we knew we were in excellent hands. Jason and his team were fabulous. From valuation through to completion we had expert, professional and friendly service. They always respond promptly to any call or text and kept us informed of progress at all times. They took care of marketing, all viewings and the offer process and made things as stress free as possible. This is the first estate agency we’ve used where we felt that the fee was more than worth it! Really cannot praise Jones and Associates enough. Thank you! Would definitely recommend!

Gillian · 21 June 2023

★★★★★ 5/5

Google

Lee was an absolute pleasure to deal with. The process of buying was made less stressful and I received regular communication and updates with a positive outcome.

Lisa · 11 October 2025

★★★★★ 5/5

Google

Jason and his team went above and beyond during our recent house sale. Really appreciated the personal and attentive service, prompt replies to all queries and excellent marketing and negotiations, which led to us achieving a very good price. Many thanks for all the patience and attention to detail, reassurance and guidance through the whole process. Highly recommended 😊

Caroline · 12 August 2024

★★★★★ 5/5

Google

Thanks so much to Jason and his team. We encountered lots of problems along the way, but Jason was professional and lovely throughout our house sale journey. We are so grateful for his help, his excellent communication skills and his optimism. He made us feel like we were important, keeping us up to date with the process and generally caring about our needs. It's very much appreciated. Thank you again!

Suzanne · 24 October 2023

★★★★★ 5/5

Google

Jason and his team have been absolutely outstanding selling the house. They have been completely professional at all times, kept us informed on viewings, potential buyers and any issues that we needed to know about. Also, they have also been compassionate, friendly and understanding in difficult circumstances. Literally 4 months from when the house went on the market to the new owners moving in. I cannot recommend them highly enough. Thank you.

Angie · 25 August 2023

★★★★★ 5/5

Google

Jason and his team at Jones & Associates provided exceptional service, professionalism, and sensitivity throughout the process of selling our parents’ home. We were advised on everything from how best to present the house to the moment our buyers received the keys, and the sale was completed within four months. I highly recommend this team.

Amanda · 5 August 2024

★★★★★ 5/5

Google

“Really pleased with the service from Jones & Associates. Although we were only on the market for a short time, they were professional, responsive and got everything moving quickly, including great photos and a brochure. We appreciated their honesty and support throughout, would definitely recommend.” Married name Christine Sadler

Christine · 26 March 2026

★★★★★ 5/5

Google

Absolutely brilliant estate agents. Really worked for us from the moment we contacted them right through to the actual move. Very personable, great advertising of our property and took care of all viewings. Provided advice where we wanted it on offers, etc and the worked hard to chase all parties and co-ordinate the chain. Very happy with the service we received- good value for money.

Rodandtori · 13 October 2025

★★★★★ 5/5

Google

I highly recommend using Elsa Macfarlane as your property agent to sell your home. Elsa is warm, friendly, enthusiastic and highly professional in her approach to selling property. She acts swiftly to achieve the best outcome and her attention to detail is outstanding in terms of selling and follow up. The Photography and House sale "Open Day" is managed professionally and sensitively and is a great strength. Be assured Elsa is an excellent property Agent. I highly recommend using her if you wish to achieve a quick sale!PositiveResponsiveness, Quality, Professionalism

Alice · 21 June 2022

★★★★★ 5/5

Google

Elsa was fantastic! She found a buyer for our apartment and was exceptionally professional, supportive and diligent. Super efficient, calm and a great communicator who stayed in touch at every step. Her overall energy and empathy combined with relentless drive to get it done and overcome obstacles along the way certainly make Elsa special. Having bought and sold properties many times in our life, Elsa is by far the best estate agent we have ever worked with. She tuned in to our needs and approach very quickly and was a pleasure to work with. Buying and Selling is always stressful but Elsa's style, skills and focus were key to getting the result we wanted. If you've tried the rest, now try the best !

Phil · 21 June 2022

★★★★★ 5/5

Google

I have recently purchased a house through Jones and Associates. When viewing, Jason was friendly, inviting, professional and able to answer all questions about the property without hesitation. Jason and colleagues assisted me throughout the offer and legal work through to completion, willingly acting as intermediary between myself and the vendors, solicitors, surveyor etc making the whole process as stress free as possible and I thank Jones and Associates for that. I also feel sure that Jason would continue to support me should any matters arise regarding my new home. He has been a great support throughout.

Shirley · 21 June 2022

★★★★★ 5/5

Google

Having used Jason and team successfully once before to sell a property, he was my first choice when it came to selling my flat. As always, Jason and his team were highly professional, efficient and prompt when dealing with us and our prospective buyers. Jason went above and beyond expectations acting as the intermediary with buyers, solicitors, freeholders and us when the sale became protracted and successfully navigated us all through to completion. He was also incredibly helpful in terms of supplying final meter readings etc as we had already moved out of the area, which saved us a specific return visit. 5 stars plus and highly recommend him and the team!

Simon · 21 June 2022

★★★★★ 5/5

Google

The level of service received by Jones & Associates has been nothing short of impeccable. From first viewing with Emma and the support offered throughout by Mollie, Jason and Alexandra, the entire team have been so lovely and helpful making what can be a stressful time, plain sailing and an exciting experience. Couldn’t recommend them enough if you’re thinking of selling. Thank you again for being part of our journey!

Natasha · 14 August 2025

★★★★★ 5/5

Google

It was an absolute pleasure to deal with Elsa during our bungalow purchase. She was aware of our need to move to Worcester and that the property we found was just what we wanted. Great location, good size and close to a bus route Elsa kept us up to date on her progress with the property and showed interest in how our sale was moving along. A big thank you to Elsa for helping us get our move started.PositiveProfessionalism

Dennis · 21 June 2022

★★★★★ 5/5

Google

Jones and Associates dealt efficiently and professionally with our recent house purchase of a property in Worcester. Lee Kloos was friendly and helpful from our initial viewing to the hand over of keys. She kept us informed during the purchase process and answered our queries quickly, looking after the interests of both ourselves and the vendors. We would recommend the Agency.

Margaret · 24 September 2023

★★★★★ 5/5

Google

Going into a buying my first property was a really daunting experience, especially as I didn’t really know anything about buying a house let alone mortgages... but Jason made the experience of buying enjoyable and most importantly exciting! Jason was incredibly responsive, using text messaging as a communication platform really boosted productivity of the sale and helped me keep track of what’s been said as apposed to calling. If I had any problems, he promptly got back to me and assured me it will be okay! I have had past experiences with other estate agents too, and Jason has excelled above and beyond, giving me faith that good estate agents are still around! Thank you so much Jason for making the experience fun! I can’t wait to make my house my own!PositiveResponsiveness, Quality, Professionalism

Jake · 27 August 2021

★★★★★ 5/5

Facebook

After total apathy from our previous well known local estate agent we decided to move agent. If I’m honest I’d never heard of Keller Williams but I had heard of Elsa McFarlane. What a breath of fresh air. Elsa is just the most energetic, proactive agent. She remained proactive throughout the sale which expedited its completion. Jason Jones & Associates - Keller Williams made us feel like we were their only client - great way to sell a property. Thank you

Dawn · 10 July 2021

★★★★★ 5/5

Google

Jason represented the vendor of the property we purchased. He was so good at facilitating not only a first viewing but as we had quite a few questions and we were deciding whether to purchase a 500year old thatched cottage he arranged for the owner to meet us there at a second viewing ( all Covid aware of course). Jason was an excellent intermediary between all agencies involved ; and always kept us in the loop as inevitably some issues did arise ( in our very small chain and with tardiness of solicitors within it ) He went above and beyond to help us buy this lovely home.PositiveResponsiveness, Professionalism

Denise · 21 June 2021

★★★★★ 5/5

Google

Jason and his team were fabulous, communication throughout was nothing short of impressive. Consistently answering every query, called back straight away regardless of the question or time. Very professional, not the normal “estate agent approach” Very refreshing, highly recommended.

Kerry · 18 October 2024

★★★★★ 5/5

Google

The Associate Lee Kloos sold my house in Malvern, and throughout the process she was perfect - enthusiastic, knowledgeable, diligent, reliable, unflappable: everything we wanted. She valued the property considerably higher than the other local agents, and succeeded in getting the asking price within one week of the house being advertised. I would unhesitatingly recommend Lee on the basis of my experience.

Clifford · 21 June 2023

★★★★★ 5/5

Google

We’re really pleased to have found such a fantastic, responsive and friendly local estate agent to sell our house. Jason made the process easy and simple from start to finish. I’d recommend Jones and Associates to anyone wanting to sell their home. Thank you Jason!

Charlotte · 27 June 2024