Every review we hold for the Pershore office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe would like to thank Charlie Carroll of Jones & Associates for ensuring our house purchase was as seamless as possible.
We had previously had a purchase fall through just before completion so were understanding wary but Charlie immediately put us both at ease with his clear and speedy communication. He kept us updated through the whole process, often updating us out of hours and clearly also had a good relationship with the seller as they responded to any queries quickly.
James · 25 March 2025
Agent replied · 11 October 2026
Delighted that it all worked out in the end James and I wish you and your young family many happy years in your new home.
★★★★★ 5/5
GoogleLee Kloos was exceptional throughout the buying process. Chasing up progress and dealing with all the queries arising, even getting involved in the rest of the chain to ensure everything went to plan.
Highly recommended, a real pleasure to deal with all along.
Ian · 16 March 2026
Agent replied · 16 April 2026
Thank you Ian, it has been my pleasure in helping you move to your new family home. I hope you have many happy years there, Lee
★★★★★ 4/5
GoogleWe used Jones and Associates to both sell and purchase. We were assigned Lee Kloos as our agent and she was extremely helpful during the whole process. She kept us informed, she went above and beyond offering help to our purchasers. We would not hesitate to recommend Jones and Associates and especially Lee Kloos.
Nicola · 11 December 2025
Agent replied · 11 October 2026
Thank you Nicky and Stuart, it was my pleasure to be of assistance and I hope you will be very happy in your new home, Lee
★★★★★ 5/5
GoogleI would thoroughly recommend using Jones & Associates if you are moving house. We did with our move from Littleworth, Worcester and our agent was Lee Kloos . Lee supported us from the moment we asked for a valuation right through to moving in to our new property. She is an expert in the whole selling/buying process which resulted in us getting a sale within 3 days above the asking price. Lee is an excellent communicator and made sure we were in the loop at all times as well as being available to answer any questions we had. We didn't feel under any real stress during the move and this was solely down to Lee and her support. Couldn't have asked for any more!
Julie · 23 December 2024
Agent replied · 24 January 2025
Thank you Julie.
★★★★★ 5/5
GoogleWow- so impressed with our selling experience thanks to Agent Lee Koos from Pershore Office. She gave us really helpful tips when presenting the house for sale, gave us regular updates re viewings and feedback and then was in constant contact with our buyers and their solicitors throughout the process. The fastest sale we’ve ever known and we feel Lee played a key role in that. Would massively recommend Jones and Associates and their great customer care. Keep up the good work!
Tanya · 20 December 2024
Agent replied · 23 December 2024
Thank you Tanya for your kind words. It was a real pleasure working for you and the family. Lee Kloos
★★★★★ 5/5
GoogleLee Kloos was an absolute pleasure to deal with, whilst purchasing our new home in Romsley. Lee went above and beyond to help support us throughout what was a very long winded process, no question or issue was ever a problem for Lee to help support us with. We would highly recommend Lee for your future home purchase/sale.
Jack & Amanda
Jack · 3 August 2025
Agent replied · 12 November 2025
Thank you Jack and Amanda, it was a pleasure to help you and I know you and your family will be very happy in your new home. Take care, Lee.
★★★★★ 5/5
GoogleIt’s uncommon for a buyer to sing praises for a seller’s estate agent but we did this throughout our purchase process. Lee Kloos was absolutely amazing, we were kept updated on the sellers position throughout and chased the parties throughout the chain. We had a long chain and it wasn’t easy but we genuinely believe that if it wasn’t for Lee we wouldn’t have completed for atleast another month. We would thoroughly recommend her to anyone looking to sell their property in Battenhall/throughout Worcester and would no doubt approach her if we look to sell in the future.
Munir · 6 December 2024
Agent replied · 9 December 2024
Thank you so much Neelam and Amaad for your kind words and I am so glad we managed to get there in the end. I hope that you quickly settle into your new home, take care, Lee.
★★★★★ 5/5
GoogleWe met Lee Kloos at a property she was selling. From the first meeting she was so attentive and kind. Once we had agreed to buy the property she kept us updated all the way through the purchasing process. There were hiccups along the way but she was always calm and informative. We knew we could rely on her for honesty and integrity through the journey from start to finish. We would certainly recommend her as an excellent estate agent
Deborah · 2 December 2024
Agent replied · 23 December 2024
Thank you Deborah
★★★★★ 5/5
GoogleJason Jones and his team have provided a very professional and proactive service from start to finish in bringing our unique property to a successful sale. The house had been on the market for over 2 years, during which 3 previous estate agents had failed to achieve any or very little interest. Jason Jones re marketed the property at a sensible price to attract a buyer and achieved a sale in about 9 months, all with close care and attention, but little fuss.
Peter · 9 April 2026
Agent replied · 16 April 2026
Thank you very much Peter. It took some time, but we achieved the goal.
★★★★★ 5/5
GoogleJones & Associates in Pershore were the epitome of excellent service delivered with care, understanding and professionalism in the recent sale of my late mother’s property. I was grateful to have much of the stress dealt with by them at a difficult time.
Cathy · 16 December 2025
Agent replied · 16 April 2026
Pleasure working with you Cathy. Thank you for the lovely review.
★★★★★ 5/5
GoogleThank you all for the work and support you have put in for the speedy completion and sale of our property. You were always supportive : ahead of the game with any issues and totally professional throughout. Would highly recommend you.
Beverley · 11 December 2025
Agent replied · 11 October 2026
Thank you, Beverly and Graham. It’s always a pleasure working with lovely people from the village. We wish you all the best with your onward travels.
★★★★★ 5/5
GoogleI would like to thank Charlie Carroll at jones and associates for helping me sell my property . Charlie was always at the end of the phone keeping me updated with the selling of my house. Making it a stress free journey. He was always very …
Emma · 11 October 2025
Agent replied · 11 October 2026
Thank you Emma.
★★★★★ 5/5
GoogleI should just like to say a really big ‘THANK YOU’ to Jason, for all his hard work on selling my late parents apartment. This was a particularly trying time for me, but with his guidance and absolutely positive attitude, he managed to bring the sale to conclusion. At times going above and beyond what would be expected of an estate agent, liaising with all interested parties, and keeping me updated at all times.
I would have no hesitation in recommending Jones and Associates for any property sales.
Haydon · 11 February 2026
Agent replied · 16 April 2026
It was a pleasure working with you. All the best on your new journey.
★★★★★ 5/5
GoogleLee Kloos was brilliant from start to finish and made the whole process pretty smooth. She chased up various times to solicitors and agents below and was really proactive!
Ryan · 16 February 2026
Agent replied · 16 April 2026
Thank you Ryan, it has been my pleasure to have been part of your journey to your new home. I hope you will all be very happy there for many years to come, Lee
★★★★★ 5/5
GoogleCan highly recommend Jones and Associates who helped us finally sell our late mother’s house. Jason and his team were very professional and helpful throughout the whole process. Big thank you to all involved.
A · 16 December 2025
Agent replied · 16 April 2026
Thank you.
★★★★★ 5/5
GoogleJones and Associates were my chosen Agent for a recent sale. From the outset Jason was first-rate, he definitely breaks the perceived mould of Estate Agents! Jason was polite, empathetic and willing to go that extra mile, which meant the whole process went as smoothly as I could ever imagine it could. His valuation was realistic and his commission rate was readily agreeable. The quality of the marketing literature was excellent, especially the photographs, and I am sure that this helped us sell within 24 hours of going to market. I would recommend Jones and Associate in a heartbeat, the best Estate Agent I have ever dealt with!!!
Steve · 21 April 2024
Agent replied · 9 December 2024
Thank you, Steve.
★★★★★ 5/5
GoogleWe recently purchased a house in Worcester listed with Jones & Associates, and had a really positive experience thanks to Lee Kloos. Lee really helped what ended up being a fairly stressful process (our buyers pulled out late on) but Lee took plenty of time to keep communication going, was straightforward and helpful, and it felt like everyone knew where they stood at all times.
Hopefully not moving anytime soon as we love our new house, but if we do we'll know who to call!
Jenny · 21 February 2024
Agent replied · 20 June 2024
Thank you Jenny for your lovely review , it was a pleasure to help you move to such an amazing location in Battenhall Worcester.
★★★★★ 5/5
GoogleMy partner and I would like to thank Charlie Carroll of Jones & Associates for making our house buying process a breeze.
He immediately put us both at ease with his friendly demeanour and we were …
Chris · 11 October 2025
Agent replied · 11 October 2026
Thank you Chris.
★★★★★ 5/5
GoogleFrom the very first introduction to helping with guidance on house preparation to managing the interaction between me as the seller, the buyer, solicitors and surveyors/values the communication was exceptional. Lee really is incredibly professional and a very warm person
Jodie · 20 September 2026
Agent replied · 11 October 2026
Thank you Jodie and Nic. It was my absolute pleasure to have helped you from start to finish with your house sale in Worcester and I really appreciate your kind words, Lee
★★★★★ 5/5
GoogleJason and the team were amazing throughout the whole process. Communication was second to none ensuring we were informed at all stages. They definitely go above and beyond and would highly recommend. Thank you!
Simon · 11 October 2025
Agent replied · 11 October 2026
Thank you, Simon and Shelley. It was a pleasure working with you both.
★★★★★ 5/5
GoogleJason was friendly and professional, helped our house sell to the second viewer less than 7 days after going on the market! Alex helped to push it through on the date we wanted and the whole process went smoothly with all parties happy. Highly recommended.
Vanessa&Chris · 10 June 2025
Agent replied · 11 October 2026
Thank you Vanessa & Chris. If we can help with anything in the future please let us know.
★★★★★ 5/5
GoogleJason and his team have been outstanding to work with on our house sale. Nothing has been too much trouble, everything has been carried out with warmth and professionalism. He makes the challenge of selling so much easier. His communication has been brilliant throughout the entire process. Our sale completed quickly and smoothly and I firmly believed Jason played a key role in that. Highly recommend.
Juliette · 5 August 2024
Agent replied · 26 August 2024
Thank you Juliette. It was a pleasure working with you.
★★★★★ 5/5
GoogleJones & Associates have been absolutely outstanding throughout the process of our move. Jason and the team provide an impeccable service, nothing was too much trouble. Highly recommend 💯 …
Darren · 11 October 2025
Agent replied · 11 October 2026
Lovely working with you both!
★★★★★ 5/5
GoogleI cannot fault the service Jason at Jones & Associates gave. In a difficult market our house sold within 1 week of going online.
Jason was fantastic throughout the process, keeping in contact, checking in, liaising with both parties solicitors too.
I would highly recommend Jones & Associates, and without a shadow of a doubt come to Jason when I’m looking at either selling or buying again.
Natalie · 21 May 2024
Agent replied · 20 June 2024
Thank you very much Natalie. It was a pleasure working with you and I hope you’re settling into your new home
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